Airtel Complaints & Reviews

My mobile no ([protected]) has been blocked and taken by someone who is doing AirTel sim brokerage From last month. I have been using this sim for the past 10 years. I tried to contact Airtel customer care and the person who has my sim but it's not working they are expecting money and I am so frustrated . I traveled to USA for company work on April and I was using my mobile number to receive calls and OTP pass-codes from banks for online transactions and online recharging accounts but suddenly it's blocked by some Airtel sim selling broker and took my number and asking money to give it back, then I contacted AirTel Customer care but they are not giving proper response. I have been using this number more for around 10 years it was on my name Saravanan G. I need this number it's very important for me and to protect my bank accounts. How can this be solved? if any info please contact me on my brother mobile [protected]

Dear Sir, I Anil Mishra is a regular customer of Aurtel since 3 years. I request to activate a data pack of Rs 58 on 9 oct 2015 and it was activated. it was expired on 16 oct 2015 midnight. on dated 17 oct 2015 my pack was reactivated without my consult and Rs 58 was deducted from my main balance. i made immediately contact at customer care at 10.35am on the same day and talk to miss gyaneshvari and requested to return my money as i do not want the service any more she said that she is help less and forwarded the call to sr executive Sangita. The sr officer told me that your plan has been reactivated and your money will not be refunded and you hv to use this balance. here it is pertinent to mention that this is not the first time that i hv used the short interval data packs. i used it frequently whenever i m out of town, but this is the first time that the plan is reactivated without my consultation. as this activation is executed without my consultation so i requested you to please return my balance thnks. anil mishra cell no; [protected]

I am active customer of Airtel 3G dongel services. My details are as follows:- Airtel Dongle number: mob - [protected] Plan : 3G Last complain logged on 17oct2015: 65720290 I am facing issue related to connectivity. My internet connection is disconnecting again and again. I logged a complaint regarding this in airtel customer care. I got reply that my complaint will be resolved in next 15 days. Is it that what we should get from number 1 internet service provider. I didnt get the reason that why it will take so long to resolve the issue. Also why should i pay for that duration while my internet is disconnecting again and again in every 10 minutes and i am not able to work at all. I am disappointed with the customer care feedback. Also where we cannot live without internet for a single day then how airtel can think to resolve the issue so late. Please improve your services and help me to get the connectivity issue resolved ASAP. Thanks, Ajay [protected]

I am rajkumar . my prepaid cell number is [protected].recently I have recharged with 150 rs.evdning make calls entire amount deducted from my accont, and customer care response was very bad. I don't expected this from Airtel network. I am using this network from past 10yrs.

Airtel 12181 says my balance cut in 4 phase by Rs 41.37. I call costumer care 3 times and said different status one said the balance cutting for 16mb, one said for 17 mb, one said 19mb. Also talk to jr. & senor supervisor, they cut the running call 2 times when could not satisfied me. Now haw can i refund my balance.

Sir/madam

My mother received some calls from mobile numbers

(A) [protected]
(B )[protected]

On dated 15 oct 15 and that used very abusive words without any resion.
It is requested that take any necessary action against the unknown person.

I an Premlata Robinson My prepaid cell No.[protected] provider Air tel. I was applied for post paid service. on 16th Aug card no.[protected] H 3 . all formalities done Received call also from Air tel to conform . asked address I replied the correct address But they were not satisfied with so my new postpaid sim not started & old also stopped . in their computer wrong address was added that wad not my fault . but I am paying the price. My was charged for Call & net pack I tried my best to start at-least my prepaid service to be started daily complaining but in-vain This cell no. is very important for me. every important places, services, sights, my. Identity cards national, relatives friends every where I have given this cell no. I am not getting information updates, massages etc. Due to daily complain they asked twice all documents I provided. They are not giving information for the reason to stop my prepaid service of my cell no. [protected]. I have saved sms but I cant show here I don't know how to place here. I was talking on cell no [protected]. respectable person in Air tel office. look for this region work complain. but no solution .Now third month going to complete. I wanted to start this Cell No.[protected] as early as posible

Certain channels to which I have subscribed on Airtel DTH have been removed by them. For getting refund No.[protected] was mentioned by them. When I dialled today, was kept waiting for more than 11 min and then they disconnected. Dialed again and after 10 min was informed that no refund can be given for channels removed from the Airtel. Is is not unfair practice? Also the number which I dialled, 1, 2 and 3 are to be dialled, but no info about...

On my Airtel 4G SIM Rs 350/- recharged on 12 Oct 2015. And just after three days a got a message indicating Nil balance on 16 Oct inspire the fact that I don't use it for calling and 4 G data was hardly used. I observed similar case earlier where my recharge was quickly disappearing. I rang up the Customer service but their response is dissatisfactory even after repeated calls at 2000h on 16 Oct. After listening to the complete story they just say that they can't hear me. It's sorry state for a reputed company like Airtel to respond like this and their pathetic response has forced me to lodge a complaint.

I am Premlata Robinson My prepaid cell no. [protected] . I applied for the post paid service for same no. on 13 th Aug. that time net pack & also for talking was recharged. after applying after 18 th Aug my prepaid service also stop I have received call for conformation and address proof. but they were not satisfied for because the address I have given was not in their side, after than continuously I was calling or massaging in costumer care. After they asked twice to give documents . I have submitted . I have given this cell No. in all important places for service. My no given every body relatives, friends job, bank, and other important cards. I am not receiving any in formations. It is inconvenient from there side they are not giving any response only working on that. I want my no.[protected] to be started.. again. .

This Complaint Is Regarding Airtel Broadband Services, From The Last 3 Month we Are Continue Complaining Regarding Poor Broad Band Services. Once it Is Rectified The Problem Reoccure Within 15Days. We Are Greatly Disappointed From Airtel. If The Bill Payment Is Delayed The Company Charges The Fine. So Will Bear This loses Of Consumer. Is This The Brand Image Of Airtel.

Hi Team, From Airtel mobile app I have done recharge of Rs.142 of 3G data pack. In the Initial page of recharge, the number which was showing was my number but after completion the recharge has been done to a different number which is my mother number. I want the money back or the data plan to be added in my number

My mobile no. is [protected]. and this sim is blocked. then I talk customer care service 121. after that I said... I want to know PUK code of my airtel no. after that he asked my name address. and I replied. then he said this sim is not registered on your name. so .. he did not tell. plz. give me PUK code of my mobile no.

The Airtel Mobile service Provider is producing immense nuisance, headache and irritation to the customers with their unwanted customer service for premium prices.Without asking the Airtel service proders are sending SMS very frequently as follows: "MUSIC-MUSTI service has been renewed at Rs, 10/- from your airtel mobile. To deactivate. call or deactivate, call or SMS STIO ti 155223. More services. Click http://56789.airtel.in" Even though several SMS replies were sent to aitel to the number mentioned by them, and delivery report received by me from them, the Airtel Service Providers do not care to obey the request and stop sending such SMS. It is not known whether AIRTEL has deducted any amount from my Topup amount. These continued harassment BY THEM causes mental tension and agony to the customers, especially senior citizens, which is unwanted. If the AIRTEL does not stop sending Ads and also samesake SMS for their unwanted services and then unilatelerlly deducting amount from our account, the AIRTEL will face the CONSUMER COURT PROCEEDINGS AND THE BEGIN TO LOOSE VERY MANY CUSTOMERS IN THE DAYS TO COME

Dear M/s Airtel, MNP of mobile no: ******0698 Complain NO: 65492461 It is really unfortunate, frustrating and disgraceful service provided by your customer care executives and airtel store managers (isanpur) to complain off. Mobile No :******0698 Connection Type: COIP (post paid) Request: MNP grant to other service provider Reason: call drops, network problems, billing irregularity MNP grant was intentionally denied/delayed by providing one or other false reasons. Detailed description: Mobile no. mentioned in subject was asked to grant portability with all due and advance payment to airtel dated in september. but mobile number (postpaid) was intentionally delayed to grant portability permisson (yet awaited) by different contact persons of airtel service providers. Service provider company was falsly misguiding customers regarding partabilities. Airtel store personal(isanpur): said that protability will be granted after advance payment of all dues and next month bill amount. Custemer care executive 1): Not possible to do portability as it is CUG connection (but already had portability transfered from airtel to vodafone in past also evnthough it was CUG connection. Customer care executive 2): said portability can be given only if you convert your CUG plan (149) to my plan of 199 rs. and he deliberately asked me to do payment of only 111 rs additional. this was money fraud on face. Customer care executive 3): said portability can be given if you submitt you hardcopy of NOC letter to airtel store manager (who is unavare of such procedures) and he will forward your request to MNP departement. after all these discussion, I requested to take my NOC on mail or on phone as store personals are unaware and denied same procedure to do. then he agreed to take noc on phone and gave assurance to forward MNP request grant. My complaint with service provider is that how deliberatly they are taking it granted after post paid connection. In past there have been many complaint against Airtel billing services. These is kind of official fraud being run by so called reputed public limited company. I am having all these communications recorded with me for proof if anybody wants. I am about to ask TRAI to come up with some guideline on postpaid billing rules, CUG portability myths. these was really not fastest but fraudster service provider regards Amish

I activated the plan on my airtel number [protected], it costs me 195 rupees they were offering me 1gb 2g internet and std calling @ 50 paise p.M but when i recharge this number with 195 rupees they only provided me the 2g internet pack, and no change in calling rates, when contacting airtel they told me i am lying, i told them i have got message for the same mentioning internet pack and call rate discount. I am also mentioning the same message here under kindly act and provide me the full feedback.

Your pack dl22uftr with std calls (Rate): 50p/min + 2g data: 1 gb valid for
28 days has been activated at rs.195.0. Pack will be renewed post validity
Expiry.To view your pack, dial *129*4#.

Hi Team, I recharged my number (i.e. [protected]) on 10th Oct'15 of Rs 349/- because it was showing that we will get A2A unlimited calls for 28 days.Please find attached screenshot for reference. But after recharging I came to know that it is applicable for Local calls only however I thought it would be applicable for STD also. It was not clearly mentioned in Airtel website whether it is applicable only for Local call. Now it seems that my rs 349/- got wasted because I don't want to use it for local calls. When I called in their customer care I got reply that it is only applicable for local number and same reply I have received via email as well. Please follow below mail trail for the reference. Waiting for your valuable suggestion. Regards, Pramod Kumar

I have purchased a mobile (Moto G3) in flipkart and I am assured with airtel double data offer. But when i accessed airtellive.com/offers using mobile data from my new mobile and airtel sim it says You are not airtel customer. I am using airtel for past 6 Years. When i called customer care they said we activated it now and you can use 3G in 4g speed. So i recharged for 127Rs 3G for 14 days. But i have not received double data. When i called again they said it is not possible for us to activate from our side, you only have to activate. First they said it is activated and made me to recharge now they are saying it is not possible. And also they said we will resolve your problem in 48Hrs but it has been 1 week nothing happened.

Dear Sir/Madam
I am using Airtel Four Numbers and two DTH
1. [protected] – Postpaid
2. [protected] – Postpaid
3. [protected] – Prepaid
4. [protected] – 4G Pocket WiFi
5. [protected]-1 – DTH (HD)
6. [protected]-2 – DTH (HD)

Due to your bad response and bad services I already with draw my DTH services.
And now I want to PORT my [protected] number to another network, its only your bad response by your representative Mr. Angrej (AirTel Outlet, Sector-35, Chandiagrh)
Very rude talk and 0 % helpful.
As your bad and rude behavior with your existing customer, I should be PORT my all numbers to another network……

Regards

Anubhav Tuli
Marketing & Sales

Dear Team,

This is with regard to our fixed line connection[protected] with account [protected].

We have made a request on Oct 12 asking to shift the above said connection of ours to our new address as follows, for which we got a responds from your side saying the feasibility is very low in the said location and shifting the connection is not possible. Where as we checked about the same with the local agent and came to know that there are many airtel connections being used in our apartment as well as a few other properties near by. We have been using the connection for over 04 years and we are not in a position to change the number as this is being used both personally and officially. According to your representatives, are we suppose to discontinue the service? How can this ever be a customer service if a service as simple as relocating the connection from an existing location to another place within 10kms is said impossible? while your adds says shifting to any serviceable city is hastle free with Airtel. I want the actions to be taken at the earliest, we are shifting today and this should be done in a day or two or I may approach legal support. I am insisting, because many of the other inmates of the very same apartment are using your service and I have no clue why you denied serving me.