Airtel Complaints & Reviews

Dear Team, I am an Airtel Customer from past 5 years with Relationship No [protected] (Mobile No : [protected]) and Relationship No [protected] (Mobile No : [protected]) . I had given for Portability 1 Reliance Prepaid No : [protected] for Portability to Airtel Postpaid under 1 of Company schemes. We provided all the relevant documents and received messages from Airtel stating your Request is under process, Address Verification was over, documents verification was over and reliance services stopped effective 21st Oct 2015 but there was no message from airtel on new SIM to start services nor there was any network on the NEW Airtel SIM given to us by your agent, frustrated we called up the agent many a times he was like documents gone to HO and will take time, we called up Airtel Customer Care, that was where we came to know that the SIM Card provided to us and the SIM No mentioned on the Form by the Agent was Mismatch, they told us only Tele verification was pending but upon further inquiry by myself I came to know that the SIM No were varying, the agent is not ready to accept his fault at all, we told the agent to show us xerox of Form we told him to provide the No he mentioned on Form he couldnt provide that too, we visited a near by Airtel Gallery and confirmed that the SIM no mentioned in your records and SIM No given to us are differing, We fail to understand such carelesness by your agent and especially when we are taking a corporate plan under portability request where existing service provider has already stopped providing services. why should we suffer loss of service from both existing and new service provider for a mistake of your agent. and the gallery also couldnt solve problem and gallery is advising us visit big gallery with documents and put loss SIM Request and apply for a fresh SIM with NC and all. WE do not expect such BAD SERVICE to an OLD and Loyal Customer like us especially when we have also been regular in our Bill Payments and have referred services to Other Customer Below is my alternate No Please contact me on below no for resolving the issue Kindly resolve the Issue at your earliest without further delay and send your person with an activated SIM Card or activate the Services on the SIM that is available with us We have the following SIM Card with us[protected]U whereas your records might show a different SIM No. Please activate services on the above SIM with said plan and intimate us immediately. Regards CA Dhaval R Sarvaiya (M) [protected]

I have been the user of airtel for last 8 years or so usong the same number. The company decided to just disconnect my number without giving me any prior caution or warning for the same. As per their own terms and conditions they are to provide me a grace period of 15 days. Custumar care is so irresponsible... They just act like robots without understanding the problem.

My number [protected] This number you customer care send message ( app ki connection late time app ki document paryapt nahi he ) But I am all ready two time summits my all document. Three time you send this message (app ki connection late time app ki document paryapt nahi he ) So three time I am going you r service central and check my sim and answer ( app ki sim kharab ho chuki he ). My number ([protected]) is 10 year old . Time to time I am pay to recharge amount. All my family and friend calling use for this number ([protected]). I am not happy for this air tel service. MY contact number ( [protected] / [protected] ) Please call this both number

On 18.10.2015 at 11.40 p.m airtel as debited money from my main a/c for not using mobile internet. even I dnt use mobile internet. im using wifi only. I dnt even put a netpack. though im using my bsnl wifi connection they debited money for using airtel mobile internet. regarding this I called the customer care and talk but they are not responding properly.they are trying to bluff me. without proper notification and knowledge of the customers they are always debiting money from our account . if we ask they try to deceive me. so please I need proper solution for this. this make us mental stress and they are making fool o[censored]s. please make immediate action and help us.

Airtel in my SIM in automotive plan Activate in Rs 49/- When I'm taking when content customer care. That's told me techanical problems . Call closed many time issue that... Can't refund my balance so Bad company in no1 India Service. Wrong lot of plan auto activities.. Fake Contact no [protected]

My Customer id [protected]. I have recharged for 181 Rupees on 29 September for 30 days of service as per the rates available. But got the alert messages saying 24-oct 2015 will be the last service day. When called the customer care several times, got the message saying that Rs 15 has been deducted as late renewal fees on my previous recharge. This is a prepaid service and there is no concept of late payment. Above all, as soon as the expiry date, services have been stopped. As the services were stopped you cannot charge as late payment. Can you please look into the malpractice by airtel. The customer care is worse, need to be on the phone for minimum 10-15 minute every time we call

Yesterday a received a phone call from Airtel[protected] about hello tunes 21.10.2015 at 11.50 AM AX-MVKRBT Rs 75 was deducted from my main account balance immediately it was deactivated by me. without my knowledge it was deducted Rs. 75 this kind of activities it is highly deplorable...I humbly request that the amount of Rs 75 so deducted may kindly be credited in my account ph no. [protected] if it is not done I have to proceed with Consumer court MOTHILAL

My self Lakshman Prasad did make a mail to Airtel DTH Nodal officer on 10 Oct and sent this Letter by speed post on 14 Oct, again on 21 Oct do mail to airtel nodal officer But still there is not any action taken by any person of Airtel, From[protected] to Till dates my DTH [protected] could not run.[protected]

I purchased new Samsung J7 on 11-Sep-2015 under which I got 4G double data offer and activated double data offer of 497INR. To get double data offer I had to call customer care upto 20-30 times. I recharged again with 497 INR this month on 21-October-2015 and I only got 2.25GB data (No double data). Airtel is only making only fool to Indian customers to sell there plans and earn few bucks? and cheating the Indian customers on name of double data and 4G. They told me that they are giving me double data offer till 6 month while they denied to provide the same from the first month of my mobile purchased date.

Am vinish and I heard from my friends about the Airtel broadband which is one of the best among all the companies in the market currently and I decided to change my connection from MTS to airtel broadband newly, I requested for the connection and the representative also came for documentation and collected all my relevant documents on August 29 2015, on further Monday 31st August I received a SMS from AD-AIRCCF stating that documents received and the fixedline account no. [protected] and Installation order no 40859722, will be processed in 3 working days, but until now not done due to in availablity of point it seems. If this is the reply they could have told me at the time of my request itself I could have not wasted my time and money when providing the documentation with attestation of notary public also I would like to know why this feasibility check was not done at the earlier stage when I requested for the connection before getting the documents from for verification ?, Wasting my time and this is really frustrating and you(Airtel) being one of the no.1 organization in the market the service rendering to a new client is not really fair and hence forth I will not seek any connection from airtel and will take this a learning for me and there are many small concerns providing wonderful services hence will seek them, I have not seen such poor service ever in my life and will also suggest all my friends and social network if possible about the poor service of the airtel. Thanks for your kind support

Hello Airtel, I am Bharat, I have purchased a Prepaid number from Gurgaon. during the month of august, but at the end of august i gave my number for changing into postpaid.I have took a Postpaid plan Connection of your Airtel 299 Plan.used it for 1 Month but later i was not satisfied with the Postpaid plan, that's why again during first week of September went to *Varun Connectivity airtel center Located in sector 31 Gurgaon. for changing my postpaid account to prepaid, i submitted my pending bill and all other data/voice calls outstanding bill that day it self. and they again migrated my number in prepaid plan. but on oct 8 i received a message from Airtel (DZ-AIRPMT) that says:- "" Dear Customer, you have received an alert regarding your Airtel account No. [protected] ., having an outstanding of Rs. 1225.81. Request you to make the payment at the earliest. For any assistance call [protected] from Monday to Saturday between 8 am to 8 pm. To make payment visit at www.visa billpay .in "" Now on the given number i called and checked they told me the same thing that i have to pay the amount, i declined them about the information because i have already paid my whole postpaid bill and successfully transferred again to prepaid plan. but they told me that i have used the sim, and airtel takes money for migrating too, that is migrating charges. but at the time of porting again to prepaid they ( varun connectivity airtel ) never told me about the charge of migrating. Please i kindly request you to solve this matter as soon as possible, i hope you solve this matter, i am very much annoyed from your service now.

I am using Airtel Digital TV since last 1.1/5 years. At the time of cricket world cup I was started star sports pack. Before 2/3 months I requested to deactivate the same and they told me that the pack is deactivate now. But as and when I called for the confirmation of deactivation of ESS pack, they told me the pack is still active !!! Even channels also OFF from my first call but charges are still applicable If I call to the customer care and ask them to deactivate it and refund the amount, they don't respond properly and put my call on hold for long time after the long time call is disconnected directly. They charged me for that which I never used lfrom ast 2 to 3 months... Every time I got order no from their side but still waiting for the action. My request you plz help me to refund my amount. I am literally disappointed with their Service.

My Ported mobile no is [protected]. I ported this no for better service. But after steady poor network reception & continuous call drops, I contacted Airtel Customer Care through eMail. My Complaint eMail is given below. [protected]--- From: [protected]@hotmail.com To: [protected]@in.airtel.com Cc: Sent: 21/10/2015 11:35:37 AM Subject: Poor Network I had ported my no [protected] to airtel for better service. But now i feel that was the dumbest decision i have ever made. From the first day i am facing the calldrop problem for both incoming & outgoing calls. The signal strength continously flactaute. I never completed a single call properly. It is very bad experience from a such old & reputed mobile service provider. My location is Kabardanga, in between Thakurpukur & Tollygunge. I use two airtel sim in my dual sim handset. At same location i see diffrent network strength for both sim. How can it possible? Please solve this problem immediately. Regards Tushar Kanti Bera [protected]--- Just after few minutes I got below reply from Airtel. [protected]--- [protected]@in.airtel.com Add to contacts 11:44AM To: [protected]@hotmail.com [protected]@in.airtel.com Dear Tushar Bera, This is in reference to your email regarding network coverage issue and call drop issue on your airtel mobile number [protected]. Your feedback acts as the roadmap for our planning and decisions on network deployment. I have forwarded your details to my technical team for future network planning. Network enhancement involves clearance and approvals from local authorities and owing to some external factors it may not be possible to provide you a specific time frame for resolving your specific concern. Please be rest assured that it is our continuous endeavour to provide high quality service to the satisfaction of all our customers. Thank you for choosing airtel. Best Regards, Manju MS Service Specialist airtel [protected]-------- This is the second eMail to Airtel for same problem, and I got the same answer from them. My first email was more than two months earlier. Still i facing the same problem. There are lots of important calls, I never complete properly. If they can't give proper service, then why they start their business? I want to know when will I get the proper continuous service from AIRTEL?

Airtel Digital TV - A-La-Carte Pack Date: 21/10/2015 Id No: [protected] mob.no: [protected]; alt no. [protected] Name: Laxmi. Request a choose a channel. (1). Star plus, (2). Life ok, (3). Clours, (4). Zee tv, (5). Zee anmol. (6). set max, (7). star gold, (8). zee cinema, (9). utv movies, (10). disney kids, (11). nick

21/10/2015 mob no.[protected], [protected] Name : Narendra Id no: [protected] request a choose chanel. Channel List: (1). life ok, (2). star plus, (3). colors, (4). sat max, (5). star gold, (6) zee cinema, (7) & pictures, (8), utv movies, (9) aaj tak. Please activate the above list of channels on priority and kindly implement a better solution for customers to select or deselect channels for al-la-carte as per their choice.

I am a customer of airtel mobile services with mobile number [protected] and was offered full talk time of 99 on recharge of 99 but that was not provided as promised instead some minutes are given so I kindly request to provide me full talktime as promised.

Dear Sir, I am a consumer of Airtel Digital TV (Customer ID: [protected]) for several years and using yearly pack for recharge. This time two days before expiring the package, I have again recharge with the annual 10m+2m Value prime pack. Which suppose to be activated before expiring my pack. However, I received a message that my package is not been activated and there will be daily charges apply to my customer ID. After informing the same to airtel customer care, they said that they resolved the issue and activated my package. But in the meantime they have deducted charges on a daily basis and suspended my account on temporary basis due to low balance. And only way to remove temporary suspension is to again recharge my account even through One year premium value pack is activated. The whole balance deduction happened due to airtel technical fault but as a customer I have to recharge to get back to my service. And no information about minimum balance for annual package was given during the recharge process. Therefore, I am informing you to kindly look into this issue to help me get back to service as ASAP Thanks, Pavel [protected] naiya.[protected]@gmail.com

I got call from air tel Karnataka on 06th Oct 2015, they offering 1.2p/2s call rates for 3 months and 100sms free/day for 3 months as MNP retention offer, recharge 13 rs within 24 hours will be get this offer. I'm recharge 13rs within 24 hrs but not get the offer. after I contacted airtel cc via air tel app and they tell there is no offer for 13rs and they refunded 13 rs. I really dissatisfied with air tel and I'm decided port out but my UPC has near to expire. now I'm using that airtel Num for only incoming calls. [protected]

I had an airtel number [protected] maharastra circle. i disconnected the number sometime later in the year of 2013. currently though i request you to kindly provide me with details of my outgoing and incoming call logs on the same number in the month of january and february 2013. i realize that with the number being discontinued it would be extremely difficult to do so but it is actually quite an urgent matter and i need the call logs as soon possible. whatever solution you can offer for the same or advice at how i could go about it would be appreciated. u can email me back at [protected]@gmail.com. kindly feel free to contact me if required but do provide me with the solution or the call logs soon. i am attaching my pan card as proof of my details which you will find correspondingly matching with the phone number details. anticipating an early favorable response.

Hi, This is to inform you that i have been charged 5Rs daily for celebrity wellness mall pack since mid of july, this service got activated by fault at the very moment i send a message for the deactivation of service. after that i spoke to customer service they assure me that it will be deactivated in one day but till now no action has been taken. This kind of service is not acceptable by such a reputed company, if you dont solve the problem i will port to some other network. my phone number is [protected].