Airtel Complaints & Reviews

Am vinish and I heard from my friends about the Airtel broadband which is one of the best among all the companies in the market currently and I decided to change my connection from MTS to airtel broadband newly, I requested for the connection and the representative also came for documentation and collected all my relevant documents on August 29 2015, on further Monday 31st August I received a SMS from AD-AIRCCF stating that documents received and the fixedline account no. [protected] and Installation order no 40859722, will be processed in 3 working days, but until now not done due to in availablity of point it seems. If this is the reply they could have told me at the time of my request itself I could have not wasted my time and money when providing the documentation with attestation of notary public also I would like to know why this feasibility check was not done at the earlier stage when I requested for the connection before getting the documents from for verification ?, Wasting my time and this is really frustrating and you(Airtel) being one of the no.1 organization in the market the service rendering to a new client is not really fair and hence forth I will not seek any connection from airtel and will take this a learning for me and there are many small concerns providing wonderful services hence will seek them, I have not seen such poor service ever in my life and will also suggest all my friends and social network if possible about the poor service of the airtel. Thanks for your kind support

Hello Airtel, I am Bharat, I have purchased a Prepaid number from Gurgaon. during the month of august, but at the end of august i gave my number for changing into postpaid.I have took a Postpaid plan Connection of your Airtel 299 Plan.used it for 1 Month but later i was not satisfied with the Postpaid plan, that's why again during first week of September went to *Varun Connectivity airtel center Located in sector 31 Gurgaon. for changing my postpaid account to prepaid, i submitted my pending bill and all other data/voice calls outstanding bill that day it self. and they again migrated my number in prepaid plan. but on oct 8 i received a message from Airtel (DZ-AIRPMT) that says:- "" Dear Customer, you have received an alert regarding your Airtel account No. [protected] ., having an outstanding of Rs. 1225.81. Request you to make the payment at the earliest. For any assistance call [protected] from Monday to Saturday between 8 am to 8 pm. To make payment visit at www.visa billpay .in "" Now on the given number i called and checked they told me the same thing that i have to pay the amount, i declined them about the information because i have already paid my whole postpaid bill and successfully transferred again to prepaid plan. but they told me that i have used the sim, and airtel takes money for migrating too, that is migrating charges. but at the time of porting again to prepaid they ( varun connectivity airtel ) never told me about the charge of migrating. Please i kindly request you to solve this matter as soon as possible, i hope you solve this matter, i am very much annoyed from your service now.

I am using Airtel Digital TV since last 1.1/5 years. At the time of cricket world cup I was started star sports pack. Before 2/3 months I requested to deactivate the same and they told me that the pack is deactivate now. But as and when I called for the confirmation of deactivation of ESS pack, they told me the pack is still active !!! Even channels also OFF from my first call but charges are still applicable If I call to the customer care and ask them to deactivate it and refund the amount, they don't respond properly and put my call on hold for long time after the long time call is disconnected directly. They charged me for that which I never used lfrom ast 2 to 3 months... Every time I got order no from their side but still waiting for the action. My request you plz help me to refund my amount. I am literally disappointed with their Service.

My Ported mobile no is [protected]. I ported this no for better service. But after steady poor network reception & continuous call drops, I contacted Airtel Customer Care through eMail. My Complaint eMail is given below. [protected]--- From: [protected]@hotmail.com To: [protected]@in.airtel.com Cc: Sent: 21/10/2015 11:35:37 AM Subject: Poor Network I had ported my no [protected] to airtel for better service. But now i feel that was the dumbest decision i have ever made. From the first day i am facing the calldrop problem for both incoming & outgoing calls. The signal strength continously flactaute. I never completed a single call properly. It is very bad experience from a such old & reputed mobile service provider. My location is Kabardanga, in between Thakurpukur & Tollygunge. I use two airtel sim in my dual sim handset. At same location i see diffrent network strength for both sim. How can it possible? Please solve this problem immediately. Regards Tushar Kanti Bera [protected]--- Just after few minutes I got below reply from Airtel. [protected]--- [protected]@in.airtel.com Add to contacts 11:44AM To: [protected]@hotmail.com [protected]@in.airtel.com Dear Tushar Bera, This is in reference to your email regarding network coverage issue and call drop issue on your airtel mobile number [protected]. Your feedback acts as the roadmap for our planning and decisions on network deployment. I have forwarded your details to my technical team for future network planning. Network enhancement involves clearance and approvals from local authorities and owing to some external factors it may not be possible to provide you a specific time frame for resolving your specific concern. Please be rest assured that it is our continuous endeavour to provide high quality service to the satisfaction of all our customers. Thank you for choosing airtel. Best Regards, Manju MS Service Specialist airtel [protected]-------- This is the second eMail to Airtel for same problem, and I got the same answer from them. My first email was more than two months earlier. Still i facing the same problem. There are lots of important calls, I never complete properly. If they can't give proper service, then why they start their business? I want to know when will I get the proper continuous service from AIRTEL?

Airtel Digital TV - A-La-Carte Pack Date: 21/10/2015 Id No: [protected] mob.no: [protected]; alt no. [protected] Name: Laxmi. Request a choose a channel. (1). Star plus, (2). Life ok, (3). Clours, (4). Zee tv, (5). Zee anmol. (6). set max, (7). star gold, (8). zee cinema, (9). utv movies, (10). disney kids, (11). nick

21/10/2015 mob no.[protected], [protected] Name : Narendra Id no: [protected] request a choose chanel. Channel List: (1). life ok, (2). star plus, (3). colors, (4). sat max, (5). star gold, (6) zee cinema, (7) & pictures, (8), utv movies, (9) aaj tak. Please activate the above list of channels on priority and kindly implement a better solution for customers to select or deselect channels for al-la-carte as per their choice.

I am a customer of airtel mobile services with mobile number [protected] and was offered full talk time of 99 on recharge of 99 but that was not provided as promised instead some minutes are given so I kindly request to provide me full talktime as promised.

Dear Sir, I am a consumer of Airtel Digital TV (Customer ID: [protected]) for several years and using yearly pack for recharge. This time two days before expiring the package, I have again recharge with the annual 10m+2m Value prime pack. Which suppose to be activated before expiring my pack. However, I received a message that my package is not been activated and there will be daily charges apply to my customer ID. After informing the same to airtel customer care, they said that they resolved the issue and activated my package. But in the meantime they have deducted charges on a daily basis and suspended my account on temporary basis due to low balance. And only way to remove temporary suspension is to again recharge my account even through One year premium value pack is activated. The whole balance deduction happened due to airtel technical fault but as a customer I have to recharge to get back to my service. And no information about minimum balance for annual package was given during the recharge process. Therefore, I am informing you to kindly look into this issue to help me get back to service as ASAP Thanks, Pavel [protected] naiya.[protected]@gmail.com

I got call from air tel Karnataka on 06th Oct 2015, they offering 1.2p/2s call rates for 3 months and 100sms free/day for 3 months as MNP retention offer, recharge 13 rs within 24 hours will be get this offer. I'm recharge 13rs within 24 hrs but not get the offer. after I contacted airtel cc via air tel app and they tell there is no offer for 13rs and they refunded 13 rs. I really dissatisfied with air tel and I'm decided port out but my UPC has near to expire. now I'm using that airtel Num for only incoming calls. [protected]

I had an airtel number [protected] maharastra circle. i disconnected the number sometime later in the year of 2013. currently though i request you to kindly provide me with details of my outgoing and incoming call logs on the same number in the month of january and february 2013. i realize that with the number being discontinued it would be extremely difficult to do so but it is actually quite an urgent matter and i need the call logs as soon possible. whatever solution you can offer for the same or advice at how i could go about it would be appreciated. u can email me back at [protected]@gmail.com. kindly feel free to contact me if required but do provide me with the solution or the call logs soon. i am attaching my pan card as proof of my details which you will find correspondingly matching with the phone number details. anticipating an early favorable response.

Hi, This is to inform you that i have been charged 5Rs daily for celebrity wellness mall pack since mid of july, this service got activated by fault at the very moment i send a message for the deactivation of service. after that i spoke to customer service they assure me that it will be deactivated in one day but till now no action has been taken. This kind of service is not acceptable by such a reputed company, if you dont solve the problem i will port to some other network. my phone number is [protected].

Respected Sir, I was having one post paid connection of Airtel Having Mobile Number [protected] I had Made a Cheque Payment of 12000/- dividing the payment in this way 8000/- [protected] and 4000/- [protected] but they have not adjusted that payment now they have disconnected my number [protected] where as my Other number [protected] i have already gotten it Ported to Other Operator Kindly adjust my amount and let me get ported to some other operator because AIRTEL Billing Issue always prevails

मैंने अपना नंबर (+91-[protected]) एयरसेल से पोर्ट करवा के एयरटेल का प्लान लिया और उसी में मुझे गलत प्लान बताया।और अब दो महीने से मुझे बिल भी नहीं भेजा और फ़ोन की सर्विस भी बंद कर दी है। बताओ मैं क्या करू। कृपया करके जल्दी से कोई सुझाओ दे

I have take a 4G WIFI Connection around 3 months ago. Every thing worked well till about a week ago, i started facing tremendous problems with the connectivity, now its been 4 days i do not have connectivity at all. I made several calls to customer care also sent them an email but no response from them. (Email sent on 16th October -Reference no OT[protected], i havent received a single call or reply from them till date. I need an urgent service done to check what is the issue of the connectivity Airtel Number:[protected] My contact Number is [protected]

My name is pulkit khurana using you airtel 4g dongle my dongle no. ([protected]).The problem is that you have sent me a bill of mine number which is not scheduled as per my plan as in my plan after 3 months the bill has to generated by your company so please solve this problem quickly.

My cell phone is stolen on[protected] at around 10:50am with a SIM card issued by Airtel. My contact number of the stolen SIM is +91 [protected]. Please block the SIM as early as possible to prevent any type o[censored]nauthorized usage using the same. A complain (general diary) was lodged at Sealdah police station. Please take necessary actions asap.

Dear Concern, I requested to port my number [protected] from Vodafone to AIRTEL to Airtel Representative in HCL Technologies, Manesar. He provide me the wrong SIM. I connect with customer care they provide me SIM No. which doesn’t match with SIM No. I have. Please resolve the issue my Important no is out of Service, Please look into this on urgent basis.

My name is ashishpal singh and my airtel no is [protected]. i was having a plan of 75rs per month. then all of a sudden my plan was changed to a plan of 1599rs per month. i got this message on the morning of 20 oct 2015. but i never called to change a plan or i never told to switch my plan. i had a word with their customer care representative sushmita she gave me interaction id [protected]. i mean how can some one change the plan without my consent. please help asap.

I have purchased Samsung Galaxy J7 from flipkart and there is double data offer on this phone. as per terms i have inserted airtel card first to avail the offer. i activated offer on my number [protected] from www.airtellive.com\offers. it was activated also as i received message confirmation. i called customer care and asked about recharge amount on which double data will be activated. they asked me to recharge with 199 Rs. 3G 1GB data for 28 days. according to double data offer and customer care executive i must get 2 GB 3G data for 28 days but nothing is given. after 1 week they are saying you won't get extra benefit. They are really cheating and not answering properly. They are putting calls on hold and after some time they are disconnecting it. please help me and take some actions. Thank You.

I recharge rs.15 thinking it would recharge my balance but instead recharge for 22 minutes std for one day validity. i recharge rs 19 for call rate reduction but it did not do its thing. I think by doing 'secret' policy and procedure, company would extract unjustly huge amount from the public who used logic. please take heed of this and respond for common good.