Airtel Complaints & Reviews

I have requested Airtel for disconnection of my broadband on 04 Aug 2021reference number[protected] as there was no internet since 27 July 2021. I cleared all pending payment as directed but Airtel again generated bill on my name in Sep and asking me to clear those as well for disconnect.

Kindly help me with this issue

Pls solve my problem i am not make call in day more then 20 number and facing problem in indor internet service

I wanted to share the experience regarding the Airtel network, they have cheated for me during number port.

My Number [protected] was Vodafone and I got the call one day from the Airtel executive the name of the person is Swati ([protected]), she told me the postpaid plan, which means Airtel providing 299 plan life time if I will port from Voda to Airtel.

I trusted her and raised the port request from Voda and after porting I am getting many issues like the plan which she has offered to me that is 399 while she told 299, and when I called her so she told me she will not receive my file at yet.

Even I called multiple times in airtel customer executive so he suggested I to drop the email to this email id- [protected]@in.airtel.com, I have dropped but not getting the response so far.

I want to raise the complaint regarding the Airtel network they lying to me, they have done fake promises, and they break my trust.

I am sharing the email screenshots.

Please help me here to get same plan what Airtel has promised.

Airtel has been spamming my mobile number with pack reminder messages and incorrect SMS saying my pack has expired even after reneweing pack.

They are misusing SMS service.
Inspite of fully registered under DND, airtel itself is spamming.
Multiple reminders for pack renewals, pack expiry etc
one SMS one can understand.

Messages received from nay headers like AX-ARWINF, AX-Airtel, AX-AIRGSF

My Airtel mobile no has 45 recharge coupons which valid till 01/01/2023. But this coupons is not working when recharging but still showing in my Airtel app. Upon contacting company say, they withdraw the offer and not servicable. But the coupon have expiry upto 01/01/2023 and still showing in my Airtel app.

I am a senior citizen and a customer of airtel prepaid since past 10 plus years. I have a Airtel Gujarat prepaid connection and I am currently in Bangalore. I am not able to connect with my family members as using my airtel, i am not able to call any STD landline numbers. I had raised a complaint regarding the same on 20th september 2021. Complaint ID CQUKI3WST[protected]. Airtel closed my complaint even without checking with me once what...

Hello,

My internet broadband got suspended yesterday at around 2.20 PM. I have fully paid the bills yesterday, still it has not resumed.

My airtel fixedline number is [protected]
Broadband ID :[protected]_dsl
Relationship Number : FT2203l[protected]

I have recently shifted my connection from Karnataka to Uttar Pradesh. The internet got suspended for a bill which was not sent to...

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."
It's been two months I have been continuously contacting customer care none of them are able to provide any resolution all they do, they take time to resolve issue with in 72 hours, and giving false...

I recharge two times from airtel payments bank to, money deducted but nkt recharged
.
I used airtel payment bank app to rechacged my mobile no.

I lost my 766rs

I have recharged my airtel num with 100 rupees talktime but unable to call

My SIM card 4G is suddenly stop working and no idea to how to activate the same as for using further This is the second time the sim is suddenly stopped working without changing or change the handset This is very humiliate for now all details are put in mobile number we used
The number that I use is this one [protected]

I had just recently change my sim as my earlier sim was not working and always in emergency call only. Airtel retailer near my home told me to change the sim so i did. They had overcharged me by 250 rupees which was supposed to be olny 25 rupees.

Out going SMS not working while in international Roaming..

tried all ways of recharge...

Tried all ways of SMSC numbers availble..

Dear sir /Madam

I qurat ain register covid claim in paramount tpa services .Each and everyday they told me new documents .I am a lady each and every day I go to hospital this is not good .I have lost my job please high light the issue with claims team and justice for me and my family .

Handfolded Request

Qurat Ain

[protected]

Hi,

This is to escalate my issue regarding the plan change resulting in an increase of the monthly bill.

I have been on the Family 799 plan for quite some time now without any issue. However, on 11th Aug, my plan was automatically changed to 999 plan without my consent. No prior consent via SMS or email was requested from me as well. While raising this request through the app on 13th and 20th Sep, ticket id[protected] and[protected] respectively, no resolution was given and the requests were automatically closed with no proper explanation.

On 25th Sep, I called 198 and was informed that I will receive a call back within 24hrs. This did not happen. I called 198 again on 28th Sep and explained my situation in detail to Sarthak Bakshi (Senior Supervisor) and Abhishek Thakur. However, Sarthak has a very arrogant attitude with no real intention of resolving this issue when I requested for adjustment of excess charge since I have not received any notification via SMS or email even though it shows up in the Airtel system as being sent to me.

I am not sure who and why, but the 799 plan was deactivated which was working perfectly fine for me. In addition, I have been forced to switch to the 999 plan without any proper added benefits over the previous plan which seems more like bullying. I understand that I cannot be switched back to the old plan. What I am hoping for is an adjustment for Rs 236 (inclusive of GST) for a loyal customer such that I am still paying the old amount that I have been paying so far.

I have always enjoyed Airtel service and hope that this issue will not dent our long relationship in any way. Looking forward to your prompt and positive response.

Best Regards,
Ankith Rana
XXXXXX9456

Dear Sir,

I have an airtel no. [[protected]] which i am using from last so many years. I last used the no.in micromax X751 handset in october 2020 as i'm abroad in now. The sim card was in active till 10 months before. Because I worked my job in Dubai last 1 year. So, the Airtel mobile sim card was in India my home. But now it is showing as sim card registration failed. I need that same number. I will re-submit all my documents...

My number is [protected] i have done frc 149 but not reflected on my account money is debited successful

Complaining about Very Poor network quality connection in my village. So please its my humble request on behalf of my village members, please install the network in my village. Rajnagar, pin-743357, Lat 21.6626029 N Long 88.239662 E

Airtel DTH Connection: [protected]
I have installed Airtel DTH with Broadband connection on 27th Aug '21 and it's said it's obsoletely free for 1month and you can change the plan anytime, based on that commitment I made DTH to Prepaid connection on 25th Sep'21 and un bundle the plan. Now I'm seeing Negative balance as -rs.631.17 and customer care not waving off this money. If I need to continue I need to pay rs.631.17 to become a null balance and need to pay again top up money to continue service.

Ticket number 93795751 is pending from last 9 days, full payments done but no connection provide from company end, fiber cable reached near my house 1 month ago .