Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Feb 27, 2026

Complaints 54766

Resolved

21977

Unresolved

32789

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Airtel reviews & complaints page 1726

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Chennai, Tamil Nadu

We had applied for a shift of broadband connection from T.Nagar to Nelson Manickam Road which lies just 3 kms and both locations come under same exchange. The shifting request was initiated on Aug 7, 2015 but till today (Sep 3, 2015) we are waiting for the connection at new location. here is the latest mail from Airtel From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: 02 September 2015 15:41 To: ram.[protected]@rediminfo.com Subject: RE: [|BAL|Ref19549036|] SERVICE REF NO:[protected][protected]) Dear Ram, Greetings from airtel! This is in reference to your email regarding delay in shifting for your airtel landline number [protected]. With regard to your issue, I am following up with the concerned team for an early resolution. We will contact you within 48/72 hours with an update. I appreciate your cooperation till such time. Best Regards, Pankaj KR Singh Service Specialist airtel

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 4, 2015

Verified Support

Dear Mr. Singh,

This is with reference to your post dated 03 Sep 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Sadhu Charan
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I had a mobile post paid connection ([protected]) with Airtel and converted the post paid connection to prepaid connection by making cash payment in full (in fact I made excess payment) by visiting their gallery (as confirmed by their executive). Post this the connection was converted to prepaid connection. Now after a month, they call me and tell me that there is an outstanding of 10, 000/- odd on my account now. This in incorrect.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 30, 2015

Verified Support

Dear Kashyap,

This is with reference to your post dated 02 Sep 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

1) The billing was 17th to 16th until June 17th. 2) There has been one week billing between 17th June to 22nd June 2015 For the billing cycle 23rd June to 22nd July – My bill says I consumed 9.8 GB – This is accurate 3) For the billing cycle 23rd July to 22nd August – My bill says I consumed 5.5GB But on 4th August it was reported that I already consumed 10G and my speed was dropped down to 2G 4) I was forced to buy smart bytes for this billing cycle. On 24th August after 1 day into the billing cycle again they are telling I consumed 10G – This is completely wrong. 5) Everytime I talk to someone I get different answer. 6) They keep telling me to contact on 17th September to know more details of my one day usage – whereas my bill will not get generated until 23rd September

Airtel customer support has been notified about the posted complaint.

Sep 02, 2015

Updated by Edward Vajravelu 4G LTE dongle with number [protected] - is the one with wrong billing.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Mr. Vajravelu,

This is with reference to your post dated 02 Sep 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Oct 3, 2015

Verified Support

Dear Mr. Vajravelu,

This is with reference to your post dated 02 Sep 2015.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

My mobile no. is [protected] i had an internet network problem. i called to the executive on 198. that executive talked very rudely, he ustomer he should completely misbehaved. i dint at all feel that you guys are interested in customer service. when i made him realized that i am a customer and he should not talk to me like that rather provide me answer that satisfy my query he disconnected my call.

Airtel customer support has been notified about the posted complaint.

Sep 02, 2015

Updated by ambrin vora My mobile no. is [protected] i had an internet network problem. i called to the executive on 198. that executive talked very rudely, he completely misbehaved. i dint at all feel that you guys are interested in customer service. when i made him realized that i am a customer and he should not talk to me like that rather provide me answer that satisfy my query he disconnected my call.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Mr. Vora,

This is with reference to your post dated 02 Sep 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh

I complained no of times there is no full signa to make a call or recive a call at city center, airtel haven't rectified but they are telling 4g and they are challnging about internet i am challenging to airtel if you make a call from my house with get quality conversation ? No never, they are showing just address : 9-5-17/1 peethalavani palem, pithapuram colony, madhilaplem vizag [protected]

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Akhilesh,

This is with reference to your post dated 02 Sep 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

A

akhilesh bavana

from Visakhapatnam, Andhra Pradesh

Sep 3, 2015

+1

Waste of time i guess
Since 6 months same answer repeted

Its just formal answer i know

I think airtel suffering with skilled tecnicians in vizag

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Hi, I have applied for Airtel fixed landline connection (Booking No: TNPC385285) on 28-July-2015 to the number [protected]. Still now there is no response from Airtel. I have called the executive, but there is no proper response.I called Customer care and got details as they didn't submit the application still. I am really disappointed by airtel and their service. We think they did personal expense in our cash. The Executive and Manager are planned and going the business to get the amount from people for connection and using for their personal use. Why Airtel giving dealership to these type of Agents?. I need an immediate answer and amount.

Airtel customer support has been notified about the posted complaint.

View replies

S

sanjeeviram

from Bengaluru, Karnataka

Sep 8, 2015

Thank You sir. but, till today (9-sep-2015) I did not get any response.

Airtel Customer Care

from Mumbai, Maharashtra

Sep 20, 2015

Verified Support

Dear Sanjeeviram,

This is with reference to your post dated 02 Sep 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I tried porting my number from airtel prepaid (Up) to airtel prepaid and postpaid 6 times. Not a single success. They have customer care but they don't care. We can't contact them and they say they will resolve issue in 2 hrs. What a joke. They will not help even in 2 weeks. They have the best network but worst service. They should sell their company to vodafone who at least have good customer care.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Mr. Gupta,

This is with reference to your post dated 02 Sep 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 5, 2015

Verified Support

Dear Mr. Gupta,

This is with reference to your post dated 02 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I have raised two complaints with Airtel (3 days back), But no reply. reference no. is PR[protected] reference no. is PR[protected] very bad service, due to this i want to change my number and my family members number to other network(total 4). Network service is good, But Customer service is very very bad. find the attached proof. Regards, Sateesh.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Sateesh,

This is with reference to your post dated 02 Sep 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 5, 2015

Verified Support

Dear Sateesh,

This is with reference to your post dated 02 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kanpur, Uttar Pradesh

Dear Sir/Ma'am My name is Jayameenakshi Venkatraman. I am a student at IIT Kanpur. My phone was stolen from IIT on September 27. I would like to request for this sim to be blocked. My number was [protected] and it was a pre-paid number Thank You

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2015

Verified Support

Dear Jayameenakshi,

This is with reference to your post dated 1st September 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
Look forward to hearing from you.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 4, 2015

Verified Support

Dear Jayameenakshi,

This is with reference to your post dated 01 Sep 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

The filtering for recharge is not as per mobile number provided. In website they are providing different data for full talktime recharges, but if we do, they are telling that is not applicable for your number. When we contact customer care, they are telling only through mobile you can check and recharge, then why do they want to use a website for recharge????????? They are indirectly grabbing the money from us telling the name of technical issue Such a website challenges for fastest network, but why cant they do challenge for not giving such money grabbing methods like this... very bad.. they are costing us so much and when we ask they are telling it is because of problem in website.. because later they will tell offers in website is not related to your number.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2015

Verified Support

Dear Customer,
This is with reference to your post dated 1st September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 4, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 01 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I have been using my mobile number [protected] for past 7 years (4-5 years as post paid and last 2 years as prepaid number. Actually I converted to prepaid number as I was traveling out side India. I was keeping my number by recharging or using active and it was active till May-June 2015. Recently when I inserted the sim it showed inactive. I visited to one of aitel relationship center in Pune (MH) to activate the number with all the proofs (ID and address proof) I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, DEMAT, PAN detail, Aadhaar account. For me it not possible to get updated all these details in such short notice as these need physical visit located in different cities. My privacy is at risk as all the sms (Verification code, OTP, URN) still goes to this number and I am fully prone to fraud as well because of exposed information. How irresponsibly my 7-8 years old number was allocated to some one else. After this long service I did not expect Airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks Arvind Kumar

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2015

Verified Support

Dear Mr. Singh,

This is with reference to your post dated 1st September 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

M

mail4aksingh

from Bangalore, Karnataka

Sep 13, 2015

I have already above email airtel.[protected]@airtel.com in one of the mail I sent to your customer care department.
I haven't heard after above comment from you.

When can I expect any further communication from your end?

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Hi I have been using my mobile number [protected] for past 7 years (4-5 years as post paid and last 2 years as prepaid number. Actually I converted to prepaid number as I was traveling out side India. I was keeping my number by recharging or using active and it was active till May-June 2015. Recently when I inserted the sim it showed inactive. I visited to one of Aitel relationship center in Pune (MH) to activate the number with all the proofs (ID and address proof) I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, DEMAT, PAN detail, Aadhaar account. For me it not possible to get updated all these details in such short notice as these need physical visit located in different cities. My privacy is at risk as all the SMS (Verification code, OTP, URN) still goes to this number and I am fully prone to fraud as well because of exposed information. How irresponsibly my 7-8 years old number was allocated to some one else. After this long service I did not expect Airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks Arvind Kumar

Airtel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have mistakenly recharged Rs. 1555 to [protected] instead of [protected]. I've called customer care and they couldn't help. Date : 2nd Sep 2015 Recharged through Paytm Order no [protected] DC Transaction No [protected] Please revert the transaction and recharge to my number. Thank you.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2015

Verified Support

Dear Mr. Deivakani,

This is with reference to your post dated 1st September 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Murshidabad, West Bengal

Der sir I am live in Village -Dubapara, Po-kazipara, Ps-Raninagar, District -Murshidabad, WB, Area Pincode-742306. I have daily network problems.Network are also running, not fixed.It is 1-3bar on mobile, no full network at.I am many informed in costumer care. So I am in problems call&Internet. Please solved the problem, Or I go to other provender.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 2, 2015

Verified Support

Dear Mr. Aroj,
This is with reference to your post dated 1st September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 4, 2015

Verified Support

Dear Mr. Aroj,

This is with reference to your post dated 01 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Hi, My name is Amol Gayakwad, I have purchased new sim of Airtel a month back approximately. From last 15-20 days I am complaining that there is no/less coverage to my place to customer care. They are simply assuring me that within 2-3 days it will be resolved. I stay in Kalewadi one of most crowdy area in Pune still facing such issue with such big brand. Today height is they have told me that your complaint will be resolved in few hours but still nothing happened yet. And someone among-st them told me that there is no 4g lauched in Pune yet. Isn't it outrage. Anyone please do needful. I am feeling like either customer care people are full or they are trying to make me full.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: North West Delhi, Delhi

On dated 12th or 13th of august: I got a call from Airtel personal (name-neha, contact. num.: [protected])to port my airtel himachal number [protected] to airtel Delhi. she offer me some schemes like My plan, as well. then she ask me to submit the id proof and passport size photo and also ask for Unique Porting ID. I submit the Photo and Identity Proofs online by e-mail and also forward the sms o[censored]nique porting id. they told me to deliver new sim of Airtel by 19th of August, but still i am Waiting for the New SIM and they have already stopped the services of my old SIM. and now the situation is that the Contact number of Miss. Neha is going Switched off. and no one is giving me the exact status. another person in contact With Mobile number: [protected]( i don't know his name ) is now not responding. last week on friday (i.e.28th aug) he was asking me to deliver the sim but due to some work i was in himachal and ask him to deliver by monday. he didn't pick my phone monday i.e., 31st august. today 1st august also he is not responding on phone. please help me on this. i sthios a case of fraud or something else. please do the needful ASAP. Regards Vijay Chauhan Alternate mobile number: [protected]

Airtel customer support has been notified about the posted complaint.

Sep 11, 2015

Updated by vijaymashu I have got a response that Airtel Personals are Working to fix My Complain. At least someone is there in Bharti Airtel Ltd. who is responding. Almost one month gone in this process now and I am still unable to get my new SIM. Once again I have Received a call from New personal(Mr Lokesh Contact No.:[protected]) From Airtel Bharti on Dated 02.09.2015. He assured me to Resolved the issue Very Soon. He was calling From Bharti Airtel Office Faridabaad. He assured to deliver the SIM through Courier by 04.09.2015. After that he is not responding on Phone, may be he has blacklist my Mobile No. Even he didn't give me Docket detail of Courier so that I will be able to track the status of Courier.

Again after that reply from Airtel Personals 11 days gone but still I have not received my SIM. and also no more reply from any other personals Fro Airtel.

Regards
Vijay Chauhan

View replies

V

vijaymashu

from Chennai, Tamil Nadu

Sep 8, 2015

Dear Mr Sadhu Charan,

Thanks For the response. At least someone is there in Bharti Airtel Ltd. who is responding. Almost one month gone in this process now and I am still unable to get my new SIM. Once again I have Received a call from New personal(Mr Lokesh Contact No.:[protected]) From Airtel Bharti on Dated 02.09.2015. He assured me to Resolved the issue Very Soon. He was calling From Bharti Airtel Office Faridabaad. He assured to deliver the SIM through Courier by 04.09.2015. After that he is not responding on Phone, may be he has blacklist my Mobile No. Even he didn't give me Docket detail of Courier so that I will be able to track the status of Courier.

Please Help me on this Issue.

Regards

Vijay Chauhan
[protected]

V

vijaymashu

from Chennai, Tamil Nadu

Sep 10, 2015

Dear Mr. Sadhu Charan

Please Let me Know if there is any Update, as I Am unable to Contact Airtel people. They are not responding.

Please help me on this regards.
Regards
Vijay Chauhan

Airtel Customer Care

from Mumbai, Maharashtra

Sep 30, 2015

Verified Support

Dear Mr. Chauhan,

This is with reference to your post dated 1 Sep 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

I have been using my number in Vodafone & then ported to airtel for a better plan (for around 3 years now). My 80% usage is in roaming condition right from day 1. Initially I used to get bills around[protected] rs then it moved to[protected]. But all of a sudden in the past six months I have got haphazard bills like 3900, 4200, 6000, 6500 & so on with the same amount o[censored]sage I experience. I feel this records are fake & the bills generated are not genuine. A severe action needs to be taken for vague post paid bills. I have paid all the bills just because my number is circulated everywhere and don't want it to be deactivated.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I am holding Airtel mobile sim since 2004 and past one year I have an issue with the number and serveral complaints given and not received any solution so far. Everytime when I give complaint they will create the complaints their own and not the complaint what I am giving and later message will receive problem solved. ref.60901920 and 64449774. both ref.numbers they have created their own complaint reason, not what I have given. and there are few more complaints I have given directly to their airtel shops(Indira Nagar(Bangalore) too(even written complaints in their register), but no positive responses. My issue is when ever my mobile number is busy, diconnet, and not reachable caller gets a message INVALID NUMBER instead of BUSY or not reachable from mobile service. Everytime when I gives the complaints will clearly tell them to call me and test the issue and work it accordingly. But they never ever does that and simply solve the issue with what they created issue their own instead of real issue of a customer. Hoping I will get some positive response on this issue. Thanks, Reji [protected] - Airtel number

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 1, 2015

Verified Support

Dear Mr. Babu,

This is with reference to your post dated 1 Sep 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : [protected] Online complaint registration number : PR[protected]

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 1, 2015

Verified Support

Dear Mr. Kumar,

This is with reference to your post dated 1 Sep 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Mr. kumar,

This is with reference to your post dated 01 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

A

archan kumar

from Coimbatore, Tamil Nadu

Sep 6, 2015

See Sadhu charan this is problem with you on september 2nd i have sent the following mail to you on airtel.[protected]@airtel.com there is no reply from your side the problem is not resolved, I am waiting for your mail in gmail but you posted here that as there is no response the problem is resolved, it shows how you airtel people are bluffing customers. I have the proof in gmail with me, I have sent you the following message... check this out and check your mail correctly, why you provide the complaint number if you cant check the details with them?

I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : [protected] Online complaint registration number : PR[protected]
This was complaint registered on consumer complaints form as per your request my alternate number is [protected] and airtel account number means, i cant get it if it is my mobile number it is [protected].

Resolve the issue and never say resolved from your side atleast you cant call back and take up the problem, it shows how negligent you airtel people are on customers.. even when i spoke to customer care some representative Anil, They have not given employee id, was not even ready to take complaint, what else do you want I attached the clear image showing the issue from your side, but you are so reluctant at least you cant even gvthe call, no reply to the mail and here posted that the issue is resolved. First of all speak with customers and know whether issue is resolved or not.

call me back at my number you have two numbers mentioned above.

Regards,
Kumar

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala

A total and complete lack of Consistent data connectivity observed in my airtel sim. Frequent disconnecting of 3G data services in between the usage causing me to lose work and this behavior is observe in places with full range. I have registered multiple complaints, and not only has this issue been resolved but its gotten worse. Now I hardly ever get 3G data and also this inconsistent behavior is found in 2G connections as well. Also I am unable to get any data in places where I used to without much problerm. The service from the company regarding the same can only be said as poor to abolutely atrocious, the less said about it the better.

Airtel customer support has been notified about the posted complaint.

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Sep 1, 2015

Verified Support

Dear Nikhil,

This is with reference to your post dated 1 Sep 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Airtel Customer Care

from Mumbai, Maharashtra

Sep 3, 2015

Verified Support

Dear Nikhil,

This is with reference to your post dated 01 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines