Airtel Complaints & Reviews

Dear, I have online recharged for My Mobile No. [protected] on 4/9/2015.Cheque/Ref. No.[protected] in my bank account balance was also debited. But recharge was not done successfully. Kindly do the need full for the same. Your faithfully harish.k

We have been trying to reach this airtel digital customer care but no proper response at all... 4days back they have deleted our recording option without any reason and they keep on saying give us 4hrs, 24hrs, 4hrs to rectify the problem but it has been 5days still we are not able to record. Pathetic service and executive doesn't even know how to interact or solve our problems.if we call them, they put us on hold for more than half n hr and disconnect the call. Please guys don't ever go for airtel instead you can go with Tata sky or any other service.

Airtel guy asked me to replace standard Set top Box to HD under special scheme whereas I have paid 770/- underbuyback he mention me that I can record channel unlimited as and when I connect 16 GB USB which I did and now neither I can record any channel nor the executive ever come to show me demo.. and now he is mentioning that if I have to record the channel I should buy 6000/- box.. This is really disgusting.. Please look into this Makarand Wadekar

I recently converted my Airtel connection from post to pre. today the Post connection was disconnected the inserted pre sim that also is not activated. I immediately called the customer care no one knows correctly for more than hr they were transferring calls to different ppl some say post is disconnected some say its active still.than they transferred to pre I was shocked they say no data. At least I was happy there a gentleman explained correctly its still not activated. now I don't know whom to ask. I stay in JP Nagar, I submitted Doc in HSR layout, as next day Sunday outlet is closed. now who is responsible for my loss for all my important calls.this is really very bad as iam with Airtel for more than 15 yrs, earlier the service was good now its really very very bad. Even ppl in outlet also have no proper response.

1. Companies do not allow customers to buy hardware of their choice. It is mandatory to purchase hardware from the company. So customer has no control on the quality of the hardware purchased by him. Thereafter for any issues in the hardware (after expiry of warranty period), customer is fleeced in the form of Service engineer visit fee + hardware fee. Shouldn't dth company be held accountable to provide troublefree service of its hardware... 2. Standard response time is 24 hours. That means, one can be without his/her tv for 24 hours. Is it acceptable considering that tv is integral part of our living these days. 3. Slightest of bad weather and no signal. Elsewhere in the world, even in the worst weather, no signal loss. Then why is it so in India. Is it that DTH companies here are using old and outdated technology but still charging hell of money from the customers.

Excess phone bills due to extra use of internet but as per my received messages from operator i didn't use extra internet on my phone. As you can see After this attached messages in PDF we have deactivated our mobile data connection instantly. So please reduce our phone as its original bill so we can afford it for pay it otherwise we are not able to pay this bills because we are didn't use extra internet and other on our devices.

Hi, From last few days i am facing lots of issue with call drop and in business concall its making me feeling embarrasing and today i have business concall and my calls are not connecting and also dropping again and again. Take the action else i need to take a legal action because of business loss as i am not able to take it anymore. My Contact number is [protected]

My son, Amey Naik, is using prepaid connection # [protected] for past 3 years. This number was ported to Bhubaneswar Circle in last week of July 2015. It was working perfectly fine. On 31-Aug-2015, an ongoing call got dropped and happened the above-mentioned story. Airtel transferred this active number to a third party on without our knowledge or any authorization. TRAI mandates complete verification of identity proofs and authorization before any porting. But AIRTEL has not done any verification at all. For last 4 days, we have made numerous calls to customer care, escalations, emails to Nodal Officer and Appellate Authority. BUT NOONE CARES. All we came to know that this number now belongs to one Mr Sajjan Kumar in Postpaid mode. The porting request was initiated at some dealer in Pune. Who submitted documents, who verified them before porting is unknown.

Iam Syyed sadiq Pasha I had taken the Wifi broadband connections last fifteen days before and that connection provider guy had login use last week and he had putted a WiFi roter and aur plan has started last week and we hadn't use the net a signal kb and due to no signals and we had putted complaint to customers care and they are telling that it will solve in with in 24hours and today is the third day still I am not having Internet. Kindly please refund our connection amount as soon as possible bcz I want to disconnect my connection. Fixed line Account number is ([protected]) Syyed sadiq Pasha. Address 209B minhaj Nagar JHBCS layout Banashankari Bangalore

I have raised a request towards Airtel customer care to terminate my broadband connection with number[protected]_dsl on 30th Jun. Airtel representative suggested me activate safe custody instead of disconnection and there will not be any charges for same and I can re-activate connection once I relocate. There was no action on safe custody activation, I have not placed any request to re-activate my connection at my new location. Still Airtel is keep on generating bill. I have communicate same when 1st bill was generated and now they have generated bill for 2nd month as well. Please sort out my issue and take serious action against operator. Thanks in advance Best Regards Sunil Khawas Mobile# [protected]

Dear All Airtel is Brand for Customer, Sorry to Say, Not It becomes cheater / Fraud . I really feel happy to change from Number from Airtel to Idea on 2011. ý I have applied for Portability connection, Number of times i had given document but couldn't be converted in Airtel. Now Airtel had automatically active a new connection, without my confirmation, and charging false bills. No body called me and confirmation call received on alternate no. I am complete blank.Why Should I Pay After that I had tried multiple times in 2015 and had given document to convert from Idea to Airtel. Now 27 Aug 2015, I got a message, funny this, I don’t know the Airtel no, against which bill is generated. “Dear Customer, You have received an alert regarding your Airtel Account No- [protected], Having an outstanding of Rs -665.93. Request you to make the payment at the earliest.” After the I contacted to customer care- Vikram ( Mumbai) on [protected] regarding this issues. I had not applied for new number and neither given any New Connection and also I didn’t get any confirmation message or call from airtel to verify this numbers. My Question is : ý Why Airtel is harassing customer ? ý Who has applied for this number ? ý How Can Airtel issues number without verification of residential & Official ? ý I had not been initiated for this ? Action Required ü Need immediately close this matter, I am not involved for this connection issues. Don’t expect for false billing . ü Don’t send this message again otherwise I will go to police station & consumer forum for complaint registered. ü Need the name of person who had submitted my document, how they have got my document? ü Need the Action against that person for forgery action. ü Need compensation for harassing customer . Need Revert. Warm Regards, Arvind Kumar [protected]

Today i have done a recharge of 2200 rs by paytm online services but by mistake entered wrong no. as below. correct no.- [protected] wronge no.- [protected] costumer care not able to help me.. below are detail of transaction Paytm Transaction receipt Order no: #[protected] Fri Sep 04 2015 [protected] [protected]@yahoo.co.in We are here 24 X 7 for you! Please Click Here to reach us.Paytm: Seal of Trust Recharge of Airtel Mobile [protected] for Rs.2200 Rs.2200 Total Rs.2200 Amount paid Rs.2200Paytm Transaction receipt Order no: #[protected] Fri Sep 04 2015 [protected] [protected]@yahoo.co.in We are here 24 X 7 for you! Please Click Here to reach us.Paytm: Seal of Trust Recharge of Airtel Mobile [protected] for Rs.2200 Rs.2200 Total Rs.2200 Amount paid Rs.2200

When i took the dth connection airtel CC guy told me there is free 2 language packs free for lifetime now there are not giving me that. they are 1st told 45days it will be free but i am getting only 30 days . Please never ever buy Airtel Digital Tv. I paid 1600.Rs and i didn't even get wires they used my old cable wires. Airtel Broadband has amazing service but please dont buy Airtel Digital its very bad

आपने कल से ही मेरा सिम बिना मेरी जानकारी मे लाये बंद कर दिया है कृपया करके सिम चालु करने का कष्ट करे नं. [protected] मैं अभी दिल्ली मे हु ना ईनकमिंग हो रही है और ना ही आऊट गोईंग काॅल और मैसेज दोनो बंद है कृपया करके जल्दी समाधान करे धन्यवाद

I have made online recharge of 115 in my prepaid no [protected] but the credit was not received. I complained to airtel and they assured to come back in 2 hrs and the referance no was PRO82800229 THE REPLY WAS ON 28/9/2014 FEOM [protected]@in.airtel.com Till now neither reply nor credit. again i rechargesd on31/8/14 under transaction id[protected] again there is no credt for Rs 115 and after recording my complaint there is neither acknowledgement of complaint nor reply my payment of 115 +115 in not accounte and no credit received till now

Hi, I made a recharge of 500 rupees on dec 2014 . I travelled to USA for short duration. Last month, I inserted my airtel sim in mobile . I found out that the sim is deactivated by airtel. In last 8 months, i have not made any calls, sms, net browsing on airtel sim . However, money was deducted for no reasons and sim was deactivated. I also made a recharge of 300 recently. Please activate my sim as this number is registered for all the banking transactions.

Last wednesday i buy a airtel number from airtel stor sector 4/7 gurgaon thay cheat me thay change my number and their behaviour is very bad my number [protected] but thay offering me [protected] these typs of number but don't want i want my number [protected] please help me Stor name Madan communication Stor maneger Ekta Vashishtha Address- sector -4/7 Chouk near gurgaon dreemz mall gurgaon Pankaj Mourya

Dear Sir/Madam, I would like to inform you that I placed request to PORT my Idea prepaid number [protected] to Airtel post paid. I got SMS from Airtel on 1st September'2015 that verification has been completed, but till now it has been PORT to airtel. I contacted to customer care today, they informed me Idea is not releasing my number to PORT to airtel. What I understand that nobody will release their customer to other, so I my number will never be PORT to. I think it is an excuse for non-cooperation to me. Please solve this urgently I have Broadband+Land line, Digital TV connection from Airtel, this is the only pending. Please solve it urgently With Regards, BHUBAN C. HORE ([protected])

I submit your transaction details. my recharge was not done until now. The airtel provider tells contact sbi oxipay. On Wed, Sep 2, 2015 at 7:24 PM, Oxigen wrote: Payment Status Completed successfully. Transaction Status Transaction Successful OxiTransID -[protected] Reference Number[protected] Transaction ID OXISBI7792650 Service ETOP*AIRT*MP, [protected] Bank Transaction ID IG0APVXZZ2 Transaction Time 9/2/2015 7:24:20 PM Recharge Amount 80

I have logged a complaint with Airtel call centre for disconnecting the landline no. on 2nd Sep and have taken the complain no. I was informed by the executive that i will get a call on 3rd Sep for confirming the request. i never got a call hence i called up again to Airtel on 3rd evening. i was surprised to know that the executive had not raised the request for disconnection. then the lady told me that she will transfer the line to disconnection dept. and they will take the request. i was put on hold for more than 15 minutes but nobody came on line then i had to disconnect. this is really bad service and it is very clear strategy to ensure customer is not able to disconnect the number and they earn their profit.