Airtel Complaints & Reviews

Against my # [protected], Airtel is charging Rs 226 fee for [protected] also. Each of the last 4 months, I called up 121 and got it corrected. Even in the latest bill they have done same mistake.I am unable to get this fixed permanently from Airtel. Pls help. FYI - [protected] was active for me more than a yr back. Airtel knows it is wrong to charge.

Hi, Had the worst customer service experience ever. The agent and the supervisor do not realize that they are working for salary and their work is to at least “try” to help customers. Both the agent and the supervisor gave me an impression that they are working for charity so they can talk in whatever tone they like and make loud breathing sound to show they are more frustrated than consumer.. Anyway, I was using the postpaid connection ([protected]), On 28th Feb'2015 I've called to customer care and ask for about my packs to convert in Roaming Packs & also active the Roaming incoming pack too. But they have active only incoming pack. After one month saw my bill, I shocked and call to several time @customer care for adjust the billing amount and resend the fresh invoice with need full correction. But As on till, I have not received the fresh invoice & number also blocked in may'2015;I have lost my social contacts, data & banking services due to this. Pls look into this & do the needful.

I purchased Samsung Galaxy J5 recently and i have airtel number and galaxy j5 provide double data offer on airtel i completed all the steps to complete the activation and and i recharged 3g plan worth ruppes 299 as it mentioned in the attached image.I am so tired of calling customer service they make stupid excuses and lastly they say u didnt activated the offer now they saying i didnt activated the offer lol.. Please do something

Dear Sir/Madam, above mentioned mobile company have given me 3334/- bills.This bills higher price .l have complaint there customer care but they say your less only 250 Rs. actually my postpaid plan is 299 Rs. this plan (plan 1200 Local & Other call minute, 300 sms & internet 500mb) l have used 566 mb internet uses. so l calling many time but they said you pay Rs.3084 with lets fess 100 Rs. now my all calling service stoped.

Dear We are living in 21 century, airtel launched his 4G network but some of the people from west vinod nagar East delhi 110092 are struggling for 2G mobile signal in cell phone. I have done lot of complain to customer care but i got no resolution from airtel at last pls give some solution to us. I am working in Indian MNC.

Dear Sir/Madam, I am (T.D.Thomson) Prepaid customer of Airtelindia and I have Paid Rs.997/- on 24/09/2015 vide Transaction ID[protected] for my USA trip through online payment. While I was crossing Abu Dabhi (Airport) on 29/09 early morning I was able to operate International Roaming facility. But once I landed in USA on 29/09/2015 I am not getting any Operator Response to enjoy international roaming for which I have paid Rs.997/- to Airtelindia. I am incurring heavy losses due to this inconvenience from Airtel Services. There is no provision of customer care contact numbers for consumers of Airtelindia who have been trapped in abroad after making payment for Internaitonal Roaming in India. Please advice me immediately. T.D.Thomson [protected]

This is a complaint regarding land line no [protected]
Registered under name dr jasjeet josan
The phone is dead since last 48 hrs dsl is of and on and now completely out of service since 3 days
The company airtel is giving lame excuses and no technical help is being provided by so called blue chip company... Latest referal compl id is 60038460 please help

My airtel mobile Sim # [protected] suddenly stopped working. As i am in abroad and will be coming to India this month. So you are requested to activate it and update me about activation. If any dicument is required then plz let me know. I can be reached at [protected]@gmail.com And i remember that i have balance in that. So you are requested to refund the balance as well. Kindly activate it asap. i will be thankful to you.

Dear Airtel,

As we are using 5 COG Airtel postpaid SimCard [protected] TO 905 AT Aizawl, Mizoram, we all are not getting the good network at whole Aizawl city from last 2 week.So please do clear my issue.MSJ AUTOMOBILES, MS FORD, AIZAWL.PH:[protected]

I am using Airtel number i.e.[protected] . yesterday dated 29/09 I received mesg offering 1gb 3g data on d recharg of rs. 179. On the recharg of Rs 179 I got only 500mb data instead of the 1gb. So plz make it to be solved Amit lokawani Sent from Samsung Mobile

I didn't used the data for my WIFI-DONGLE ([protected]) and I lost my Data balance within 7 days and the validity for that subscription was around a month. (the password was not shared to anyone) I kindly request you to send me a valid statement of my data subscription

Sir my no is [protected] i am facing a problem regarding deduction of Rs. 32 of STD pack in twice in every month and i have lodge complain every month in customer care and every time they said that next time this is not happen but recently two times of an amount of Rs. 32 has deduct on 21 Sep 15 and 30 Sep 15. On 22 Sep 15 i have talk to airtel customer care and he said that Sir this time amount is not deduct twice and i have lodge a complaint but on 30 Sep 15 the same amount is deducted for STD pack and when i talk to customer care they said that the amount is not refunded. Sir please help me.

This is Balasubramani from Pondicherry and my Airtel number is [protected]. Two months before I have changed my mobile number from Vodafone post-paid to Airtel post-paid, after that I have been facing network interruption due to this most of the time my mobile is in not reachable state when someone trying to reaching me they are getting not reachable tone even full network signal and while I am making call to other people and getting “ Mobile Network not register” pop-up message on my mobile phone. I have raised the query to Airtel customer but so far no solution. I have been chasing the Airtel customer care since last two months but there is no proper answer for this. Again I have called to Airtel customer care on 29.9.2015 9:45AM to get my complaints update but that customer care representative spoken me rudely and treated as uneducated person, I asked him to connect to manager to discuss about this but he spoken un-mannerly. He called me again and again spoken rudely even the last call was finished and that number was [protected], After that suddenly he tried to compromising to me like manager and trying to fooling and cheated me. I lose my confident about Airtel and he treated me uneducated and very very very badly manner.

My number was registered with Delhi, I got it converted in Karnataka number. They charged me for 2525/- as one time charge. I have been continously emaling them that tell me the breakup and detail of this amount. I am pissed with Airtel now, I have other works as well apart from emailing them and calling customer care. Most pathetic service provider. I wish I could take it to higher management of Airtel and get this sorted out. Not sure what i will be doing now, either they will forcefully make me pay that amount otherwise i will get my number closed and will have to change my number.

Had the worst customer service experience ever. The agent and the supervisor do not realize that they are working for salary and their work is to at least “try” to help customers. Both the agent and the supervisor gave me an impression that they are working for charity so they can talk in whatever tone they like and make loud breathing sound to show they are more frustrated than me. If the two employee don’t want to support/help customers they shouldn’t even be working in such a role. I hope the management take some responsibility. To get a clear picture of what I am refereeing to please listen to the call recording from account number [protected] on 9/30/2015 12:12 AM. If you have difficulties to locate the recording please let me know I can email it to you.

Had the worst customer service experience ever. The agent and the supervisor do not realize that they are working for salary and their work is to at least “try” to help customers. Both the agent and the supervisor gave me an impression that they are working for charity so they can talk in whatever tone they like and make loud breathing sound to show they are more frustrated than me. If the two employee don’t want to support/help customers they shouldn’t even be working in such a role. I hope the management take some responsibility. To get a clear picture of what I am refereeing to please listen to the call recording from account number [protected] on 9/30/2015 12:12 AM. If you have difficulties to locate the recording please let me know I can email it to you.

Dear Airtel, COMPLAINT NO.CBNRD[protected] There is no body to take responsibility to check this complaint, its a worst behavior your side. Shame on you Airtel. One side you given the offer 2GB data at 209 Rs if I recharge this offer then I receive only 1 GB data why? I have prove with IVR voice recording so many times I give you voice recording on [protected]@in.Airtel.com but no take to responsibility. Airtel its frod company fake commitment to people its a cheap company. It's a worst feeling. Regards Kamalpreet Singh

I sent PORT message to 1900 to port my number [protected] on 2nd sept 2015. But AirTel activated some plan to my number without any information and didn't released my number to port it. It happened twice with me. Please help me to port my number .

I have got new 3G broadband and fixed line service requested and installed at my home in Pune. Airtel was very proactive in chasing me as a prospect and the moment they got hold on all valid documents required from me, it took them eternity to get the service enabled (more than 2 hrs.) The respite of having the connection finally in place was short lived for 2-3 days post which I started experiencing performance issues. The connection was completely dead after 2 days and since then I have been chasing Airtel to get it fixed...all I get to hear is that my problem is being addressed on priority and will be fixed in a day...it has been more than a week that the service is still down and being addressed on priority... I have never been connected to any supervisor whenever I was not satisfied with the agent response...my service request number is 59979980 In parallel I have also received cold calls from Airtel people who were attempting to tell me that broadband service is not active in my area (fact it was already enabled for me) and hence I should consider opting for 4G...maybe it was a hard try from them to sell me 4 G by capitalizing on my current situation...am sure there is a better way to retain and delight your existing customer and cross sell other products to them...minimal expectation is sensitivity to customer needs and prioritization of issue resolution and most of all an honest try to have the issue fixed.

Today i lost my airtel prepaid number [protected]. i immediately went to the near by airtel store and as soon as i entered the store the executive sitting over there, without even asking why i had visited the store, very rudely said that the store is closed and we cannot help you. i tried to explain her the situation.what i wanted was to know the details of my id proof i had provided at the time of purchasing that number so that i could get the number blocked, but the executive started shouting at me that the office is closed system is closed etc etc. i just want to know why these companies hire such rude customer care executives???? are we not paying bills on time?? i am really upset with the behaviour of this executive . the airtel store is located in lal bunglow, N2 road. kanpur .