Airtel Complaints & Reviews

Raised a request for MNP on August 14 for a new postpaid corporate connection (8880527XXX Bangalore). Received wrong SIM card once and a sim with some technical issue later, then I had to rush to a store only to replace that sim with a new one for some additional charge. My old sim doesn't work and airtel doesn't seem to be responsible enough to port my number to their network. I am without a working connection from past week. Worst experience ever, even before becoming a customer.

Hi my name is kevin I am visiting india and I have airtel calling, digtal and data service from october 2014 I am writing you because there are several deduction of my money so therefore I tracked why does my balance goes so low after recharge to my mobie services today on Tuesday September 1 I asked for my recharge to my account of rupees 34 for std calls that charge my account twice I kindly request to 121 for complain that please credit my account for rupee 34 since it has charge twice that were rude and told me that you not get credit for that amount its not the matter of 34 rupees its the matter of rude behavior if you as a company don't take care of your customer then who will so therefore I am kindly request you to take this matter seriously or else if I don't recive an email from you guys within 1 week period of time then I will file a dispute to your company and trust me I have every well knowledge of what to do next if insulting customers is your goal or service moto of your company called as airtel u can email me at kevin.[protected]@gmail.com or kindly contact me at [protected] thanks onces again I hope your company or your team take these matter seriously warm regards kevin rajda

Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents again. This is a pure stupidity as the company have made negligent data entry and for that customer has to suffer. I immediately sent a reply on this but the customer service is so poor that they dont even keep track of who attended which complaint. After waiting for few days, I emailed to the appellate and to my surprise the appellate team is vague that they respond with the answers like some time is needed and all. Airtel services are really getting poorer day by day and customer support is worst. Need to rethink of my services.

In Andhra Pradesh, they have the recharge of Rs. 296/- for which they are displaying we are going to get 3000 local mobile minutes offer but to surprise once you recharge you are going to get local Airtel to Airtel mobile minutes. I recharged the same and even customer care peolple are reckless they are not even ready to register the complaint. I first spoke with Mr. Anil Kumar from airtel customer care. I have send a mail to them but no reply my complaint numbers are Call : [protected] I got through mail : PR[protected] Either update properly in Web site or stop cheating the customers faking some stupid offers.

Sir, I have ported my airtel postpaid number [protected] into BSNL about one month ago after full and final bill, but I am getting an alert message and call from Airtel that Rd. 2166.66 has to pay. I am shocked and surprise, So I visited Airtel store who told me it's showing outstanding amount of data use. I am again surprised because I had plan that is 1gb with 3g speed for a month and if I used this data this will be converted in 2g speed unlimited. So thus outstanding amount is wrong. I was good customer of Airtel paid all bills in time but this is not faire deal by Airtel. You are requested to please sort out the matter. Thanks Regards. Shafiq Khan [protected].

Worst network inside ITPL Campus whitefield Bangalore. Could not able to hear voice and not connecting properly. Internet is very slow, 3G is not at all working. I have given 3 time complaint, Till now it has not solved. Please take this complaints seriously.

Sir,
mera ek boardband connection hai[protected] jo muje temperly shift karana hai jiski mien request bhi kar chuka hun 2 se 3 baar par fir bhi mere request pending mien aarahi hai so plz can u help me out...
mere baad jisne new connection ke liye apply kiya tha uska uska connection lagaya ja chuka hai par mera abhi tak nahi aisa kyo ho raha hai airtel mien purane connection ke liye koi service nahi hai muje buhut problem ho rahi hai internet na hone ki wajah se to iska koi solution nikalley please...

Dear Sir/Madam, I have bought a new prepaid sim card +91 [protected]in Delhi NCR region but it is not activated yet. I complaint various times but no response from airtel has come. Please sir I am in need of this one sim card. Thanks and Regards, Ravi Shankar Prasad M. No. [protected]

Am using airtel 2g pack.. valid til sep21 & stil having balance of 760mb... but as according to my mob settings i preferred 2g/3g/4g.. usually if network s available i may get 3g network.. but most of the times i get only 2g network... there wont be any deduction f balance in this aspect.. but yesterday night., while i did the say.., 62rs was deduced from my talktime balance.. airtel is just cheating us... nw a days airtel s not customer helping.. its annoying

Dear Sir/Madam, I am regular 3G user since 1 year in Airtel. My number is:"[protected]". I used to charge 3G prepaid pack before getting it expired every month. Last Thursday i.e. 27/Aug/2015, I have recharged it as it was my expiry day of current 3G plan. That time 400MB was remained in that plan & I need to carry forward it in next 3G plan. So, I have recharged 1GB-3G plan of Rs.247/-. But Airtel has provided me 2G instead of 3G.Complete Non-sense. Airtel is fraud company. Pathetic way to cheat public. As I am regular 3G user, I was facing issue with speed. So I have called Airtel-Call-Centre but they are very arrogant & unable to provide me a solution. Next day, I have recharged new 3G package to regain speed. Now, my data card is showing me only "500MB" instead of 1024+400+500="1924MB". Please help me to recover my Stolen data from Airtel Regards, Anup Borkar, [protected]

Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents again. This is a pure stupidity as the company have made negligent data entry and for that customer has to suffer. I immediately sent a reply on this but the customer service is so poor that they dont even keep track of who attended which complaint. After waiting for few days, I emailed to the appellate and to my surprise the appellate team is vague that they respond with the answers like some time is needed and all. Airtel services are really getting poorer day by day and customer support is worst. Need to rethink of my services.

Dear Sir I have entered wrong mobile number accidently. PAYTM Transaction Detail Order no: #[protected] Mon Aug 31 2015 [protected] Amount Rs 50 But actual number should be : [protected] Can you pls return the top up to the correct number[protected]

I got a new 4g sim along with the handset i got from flipkart. I sent the msg from exisiting airtel no with the pin to 121 to swap with my existing 3g sim. My 3g sim got deactivated in mins but my 4g is not yet activated. Its been around 20 Hours. Can you please look into this. My airtel no: [protected] My alternate contact no: [protected]

I am from Kovilambakkam Chennai... requested for a new broadband connection via online early this month, I was given a call immediately & confirmed availability, mentioned that executive team will reach out to collect document/ provide connection. I have made numerous call & emails to Airtel.. nothing happened so far. It looks like they aren't interested providing their product to any new customers

A distributor namely KIRAN, asked me to get port to airtel from tatadocomo, and i agreed to do that, then i gave my upc number to him with my documents. recently on 24/8/2015 i got a msg from 1901 ( your porting request is accepted and your porting time[protected]:33:00:361) And tatadocomo sim was dead on 24/08/2015 midnight as they said, but THE SIM GIVEN BY KIRAN IS NOT ACTIVATED SHOWING NO SIGNAL. after that i called him so many times regarding the problem, i was tried to avoid me, i got no respone from him for 2 days, finally he said he will give me another sim and he said to collect from a retailer near by home. and he didn't gave any sim to the retailer, i forced him to give as early as possible finally he gave on 27/08/2015, i collected on 28/08/2015 by giving 50 rupees to them when the port-in was free of cost . finally i got airtel network. this problem made me to disconnected with my friends, family, and importantly I MISSED SO MANY EMPLOYERS CALL AS I AM A UNEMPLOYED GRADUATE. i want justice regarding the problem i faced and i was charged 50 rupees for thing which is free of cost.

Dear Sir, My airtel prepaid no is [protected]. I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Airtel office at muzaffarnagar which Name: Airtel Global Televenture Address: 5/6, North civil line opp.zila Parishad, market, court road, muzaffarnagar -251001.the executive told me that u have to swap the SIM. Accordingly, , I have paid Rs.50 and swap the SIM, But till not it is not activated.Message is come on my cell when I restart my cell with that sim and check no is not my mobile no. I do not know the person in airtel office who is swapping my sim against my number. I have check from your airtel office, they told me your all services are active. Then why this problem is arised? Please tell me clear solution. Otherwise I have mood to go to customer court. My alternate cell no. [protected] Please come with faster solution. Thanks & Regards Vineet chaudhary

Sir/Madam I met representative of airtel, Mr satyendra vishkarma on 19th august regarding broadband connection. I was offered various plans starting from 999. He also told that now plans of company has changed, connection speeds are provided irrespective of monthly rental depending upon distance from distribution point. Also I was told that 699 plan no longer available in your area (indiranagar lucknow). Upon declining for any connection He called back me next day offering 699 monthly rental, and when I inquired about the speed which will be provided? I was told that "you can have any of the speed i.e. 2, 4, 8 mbps". I opted for 4mbps speed and payed 1000 for installation on 22nd august (I was not given the receipt at the moment and he (Mr. vishkarma) assured me to give the same next day...which I have not been provided till date!!!. The installation was done on 24th august, but to my utter surprise, I was not provided the speed (4mbps) which was told to me before hand. Connection at only 2 mbps was given. I immediately called Mr Akhilesh. (technical team personal who came for installation).He replied me to talk to Mr. Satyendra vishkarma. He also very loosely told that these false information and assurance of speeds, services etc are given just for "increasing the sales"(..mind you...these were his words!!! - Another person from airtel). Upon talking to Mr Satyendra vishwkarma he simply told "it was mistake on his part" now nothing can be done!!!You use connection for one month and get it disconnected!” He repeatedly did not answer my calls neither gave me receipt of installation amount. I even talked to Mr. Sumitro, MrSinha from technical team but to no avail. One Mr. Dilshaad (senior of satyendra vishkarma) tried to intimidate me by saying recovery personal will deal with me if I get the connection disconnected! My only request is that kindly upgrade my speed if possible or else get my connection disconnected and refund installation amount. It is not the question of 1000/- But its issue of misguiding the customers, giving false information about the plans (to meet the sales), demeanor of ground staff working for the airtel. According to one of the personal from airtel, Mr. Dilshaad, “company does not run by connection or disconnection by one of the customers like you”. He simply forgets that its we, the genuine customers, that gives business to the company. It is unbecoming for people from company like airtel to give such an experience and ugly behavior which can simply be labeled a blatant fraud or cheating. It not in keeping with the company of standards like Airtel. I am hopeful that appropriate redressal to my grievances will be done at this level or else I shall be forced to appeal to higher appellate authorities including TCCMS (telecom consumers complain monitoring system) or TRAI. Here I am providing details of my connection and the name and numbers of concerned personals with whom I talked but to no respite. Date of installation 24th august 2015 Phone no [protected] Account no. [protected] dsl user id[protected] Mr Satyendra vishkarma [protected] Mr. Sumitro [protected] Mr. Akhilesh [protected] Mr. Dilshaad [protected] Mr Ashutosh sinha [protected] Dr. MK Ansari MBBS, MD (internal medicine) General Physician & Neurologist Zohra Neuro & Medicare Centre Lucknow

I am Poornima. I got a call from Airtel on 06 August 2015. They promised a plan that was competitive. The plan was called 799 UNLIMITED. Where unlimited local, STD, National roaming and Data was promised. I was pretty convinced with the plan and asked Airtel to call back on 8 August 2015. I agreed to change my network from DoCoMo to Airtel. The caller instructed me to keep the documents ready and they will send a person to my residence to collect them and Activation charges of Rs.300. A person named Kishore collected the documents at the door step and he requested for mobile portability as well from my mobile, by sending an SMS to 1900. I got a UPIC number from 1901. I was asked to wait for 48 HRS for migration. Nothing happened till 25 August 2015. On 25/08/2015 old network got disconnected but new service network never got activated. I took the help of a local Airtel Outlet. They were extremely helpful. They informed me that I was given a wrong SIM. I should have been given HLR4 instead was given HLR2. They tried to trace the person who sold this SIM to me and they were successful. I was again asked to submit a set of documents and the same person came to my doorstep again to collect documents. I have submitted the documents and till date my phone is not activated. I want a proper communication from Airtel.

I'm a consumer of Airtel. They had deducted my money. While I already renewed my plan 800mb in Rs 200 / = after that on 27th August at noon they cut my balance and answered thau due to excess use of net use o[censored]tmost 75mb. So pls see the matter. Yours, Ashutosh Gupta [protected]

Landline no. [protected], billing even after asking for deativation. I asked them to deactivate the service from 10th April 15 but still they are billing me. I got shifted to Pune on 21st April 15. They kept me on safe custody free of cost & on reaching Pune I told them my address as Dhanori Pune where theirs service is not feasible. [protected]