Airtel Complaints & Reviews

I am a Airtel customer. I have got ported in to Airtel from Vodafone trusting their quality network. But now I feel totally cheated by the frequent call drops for the past one month. And I called 121 to report the same. But that gave me highest irritation. I could not reach any option for contacting customer care personnel. I do not why they changed their IVR like this. The highest point of irritation reached today when I am talking to my client about 6 times I had to call back within 10 mins. I feel totally cheated by Airtel. Imagine what my client think of me!! Go to hell Airtel!! My Number: [protected] Operator: Irritating Airtel And I forgot to mention, just 10 mins before I called 121 for 4 times and even 2 of those calls got dropped. Moreover, I am not in Karadunga Jungle. I live in Bangalore and My handset says full Airtel tower/signal. Airtel... Don't cheat your customers!!

Sir, Again airtel did it's swindling. I use airtel 3g in my no., [protected]. Recently I recharged top up of rs., 255 to use 1gb 3g for 28. I used the SIM, bought on behalf of my sister's name, rozeara khatun, in my HTC desire 816 which is net metre enabled smartphone. From last two days I found airtel wrongfully deducted approx 450mb 3g data. With less usage, today I found a pop up msg showing that I have used 267mb 3g data and current balance, only 14.99mb. Therefore, I request you sir, to take proper action against this folly of airtel. Thanks, Roquibul

Sir, mene apne mobile no.[protected] par 22/08/15ko data pack activate krwaya tha22Rs ka, airtel ke no.par, sir unke dwara diye gye customers helpline no.se dekh kar mene ye pack activate krwaya tha jisme Rs22 mai 125mb 5din ke liye valid tha mene pack activate krwaya, pr company ki aur se is service ko activate na krke koi aur service lga di gyi, jb mene airtel ke customers care se baat ki to wo apni galti nhi maan rhe hai, unka kehna hai ki ab service activate ho chuki hai, unke system mai koi fault hai jiski wajh se menu shi show nhi ho paa rhe hai, so hum koi aapki help nhi kr skte hai, mene unhe unke senior se baat krni chaahi to unhone mna kr diya, please sir reply

Today a message came (Thanks for choosing MODEL VIDEO CLUB_30 on your airtel mobile. You have been charged Rs99.0 for 30days.A/c balance: Rs21.92 at 14:54.To deactivate, Call or SMS STOP to 155223) I haven't subscribe for this VAS but miy balance was deducted without any information please airtel refund my 99 rupees and deactivate this service it's my humble request to you my number is :~ [protected] my name is chirag from Kota rajasthan my email is [protected]@gmail.com I hope you resolve my problem as quick as possible

To airtel
Res sir
I am Dr Vijaya Wakodkar w/o Dr T. D. Wakodkar we are using three Airtell connections exclusively for internet use but sorry to say we are not happy with the service you provide us, reason being that the service is very poor and no body there to lesion and rectify the problem .
The number [protected] isbelongs to Dr T D Wakodkar in his clinic is not in service since more than one month many complaints registered but nobody bothered still it is in nonworking condition.
Second number is of my clinic [protected] is off and on not in service always giving trouble I am fade up of the scenario.
[protected] is my residence no has the same story always out of service you can check the bills payment we paid, we are very particular and regular.
Your costumer care no always out of order, costumer complaint service is poor Now I think this is too much to say and decided for opting the other option of other brand
thanks

Dear Sir, It is very surprising your company is doing lots of marketing on “Airtel 4G” but you are not taking care of your existing customers.The number mentioned in subject is dead from last 20 days.I have recently purchased 2 4G connection fro my company and planning for some more devices.Your broadband services in Faridabad is Very poor.I think our decision with Airtel was wrong.I would like to request please review the problem and close it asap.I have few more quires for other broadband numbers.Your cable is disconnected and connection is not working from last 20 days. We purchased a broadband “[protected]_DSL” before two months.Speed of the connection 2MBPS. Please note following points which I have collected during follow-up with Airtel Team. Me:—What is Reason that we are not getting Speed more than 2 MBPS In Sector 15 Faridabad?. Airtel:- There is no feasibility of more than 2 MBPS. Me:-Why? Airtel:- Copper is very old from Sector 12 Faridabad to Sector 15 Faridabad.It will take some time in change. Me.How much time.? Airtel: Don’t have any Idea. I would like to request you please send my concern to your senior and discuss my issue with your team.Please ask them to sudden visit Sector 10 office from where these all activities operated and dropped.You know Sector 15, 16 of Faridabad is most prominent area of Faridabad.Should I purchased 4 G and disconnect all broadband. Thanks & Regards, Kuldeep Singh

My Airtel prepaid number [protected] has been deactivated with no valid reason. As per airtel policy, the number will be deactivated, only if there is no usage for more that 90 days. But my prepaid number was deactivated even before 40 days of no usage. I have made outgoing call to "+[protected]" on 3rd week of June from my prepaid number and the total usage was around Rs.100. But my prepaid number was deactivated on 7th Aug 2015. Getting frustrated after seeing improper replies from Airtel customer care saying the number cannot be given back. I am using this number for all banking transactions.Please help me to get my number back. My email: [protected]@gmail.com Br/Ramesh

I radhamani mysurampatty erode 9 airtel mobile no [protected] the no my name registermy my huspund worked malaysia take going and use more sms call net banking more useing two years now no infome air tel company my moboil no disconnect I vere feeling sir you help me no contineu or re connite or new sim thank you sir

I have made a recharge of 243 on my number [protected] with txn i.d. 300426 as it was showing me 1gb 3g data on airtel app in my handset. But afterwards I got a message that I have 200mb 3g data for 7 days only. Then Customer care is telling me that your money can not be refunded, this offer is not valid for you. It means they are fooling us with airtel app. Please refund my money after deducting 200mb data cost.

Dear sir,
from this particular number they are calling my number [protected] and call wrong name and disturbing me frequently, several times i requested them this number not belong to concern person they are repetedly calling and disturbing my peace and also claiming the over due, i am also airtel customer with postpaid relationship since 10 years keeping data of my number they are calling and disturbing.

pls do the need ful at the earliest

nagaraj k v

my contact no.[protected]

Yesterday night i recharged 280rs through airtel android application, i got message from 121 the recharge is initiated, but didn't get the amount, customer care told no data is regarding 280rs. 'Txn id:"[protected]", my airtel account name is wrong displaying, not getting proper details....

Dear customer care, I have purchased Airtel Top-Up Recharge of Rs. 50/- in Tamilnadu normal shop while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. serial number : [protected] pin number : 665 xxx[protected] my airtel number : [protected] Please help me and I hope you will reply Regards vishnuprakash

I am dinesh. I want incoming and outgoing details for last four months(01.06.2015-01.07.2015). prepaid connection is on my Friend name and number is [protected]. Why becouse my phone lost with that sim before this month so my all the connection number also gone thats now i got new duplicate sim of that same number, thats why kindly please give and send that details to my e-mail id dinesh.[protected]@yahoo.in

Hi, We have recently subscribed for Airtel Digital TV, with the package consisting of 25 HD channels and other standard channels, but we aren't getting the service as mentioned in Airtel website. Only 2-3 HD channels are working and other channels are also having low performance. Even after registering complaint Airtel isn't solving this. Kindly help

Dear Airtel,

In last 2 months, I have visited Airtel centre in Chembur, Mumbai 'n' number of times and I had once escalated my issue to higher govt. authorities and copied CEO of Airtel and thats when the issues was resolved. I seriously want to understand what is the quality standards you follow? have you ever checked how your staff is working at the customer care centre? Have you ever looked at the feedback given by the customers in the feedback book? I doubt it. There are so many complaints against the staff of Chembur Airtel Centre but I don't see anything happening from the company to improve the quality. In the era of Information and technology, where things are getting resolved online and remotely but for any airtel related service we always have to visit your store. WHY ALWAYS?????? I am traveling most of the time but to get update on my request or application, I have to drive to your place just to get update on my request.. WHY???? Why can't your people give us update on our application? Why can't your people behave properly and provide required information? Why for every service request we have to go through this painful process?

On 6th of Aug, I applied for prepaid to postpaid and always paid Rs 300 charges, even after a week there was no update from Airtel, then as usual when I was back to the town I visited the store on 16 Aug then they told me that as I recently ported my number from AP to Mumbai, there are some issues but mostly it will get resolved and they will get back to me on 17th but till now there is no response from you. It is very frustrating to write such mail all the time. For God sake improve your quality and train your people on store to provide proper information and behave properly.

Please treat this email as formal complaint for the Relationship Number - [protected] vide Bill #[protected]. This is the second occurrence of a inflated bill in last three months. I have a postpaid plan with 1000 MB quota of 3G per month, and according to the bill I consumed 1300 MB of data. Due to the excess usage of 300 MB of data I have received 4X times the normal bill. I am not denying that I have not consumed the excess amount of data but the problem is that I didn't received even one alert SMS or an email from airtel regarding the crossing of the limit. If airtel can send tens of promotional SMS's per day, why was it not able to send one alert SMS to its loyal customer. I understand that there is a stiff competition among telecom companies with low profit margin, but I don't expect Airtel to resort to these unethical practises. This is the second time the bill is inflated and this time I am not going sit mute for this day light robbery. Please do the needful.

Dear sir This is Vijay .I recharged my airtel mobile by 60 Rs only . Out of which Rs 49 deducted from the account without any information for vedio stores which i did not subscribed. I spoke with the customer care executive for this deduction . he did not given any positive response and said that I requested for this service on 2nd August of this month. This is very wrong .

Hi, I am Stephen Samuel from chennai, I used Aircel I change to airtel because of network after I switched to airtel I have signal issues I can't get proper signal in my area I compliant to coustoner care but no use. It's showing no signal if some one call me it's going to not reachable or switch off ...

Rspctd Sir/mam, I been found my call barring was off and been to ARC for assistance and I got my number ON and when I had been to ROAMING networks the same problem occured and I couldnt use my cell and all important calls which I missed my oppurunity ;(, my barring is still kept off in roaming network. Its very difficult to call ccare n explain them, just they tell ok and no respond they do nothing they have no knowledge.i am doing MNP so no issues of mine but Please take appropriate actions. So customers should not have problem. Thank you. M- [protected](for verification).

Really a bad service of airtel...m not satisfied with your billing status...according to ur unbilled my bill woluld be around 330 but airtel have generated 480...its not our fault that your upgradation is not gping on time...we managed our services accordingvto our unbilled details...u r looting the customers...no good response from ur customer care...i vl definitelt go to consumser id for this...u all have made a joke out of all this...