Airtel Complaints & Reviews

At last I am dropping this mail after my lot of discussions on airtel customer care number. I am struggling to solve an issue with Service Req number 51208630. I reported a complaint on 3rd Aug that my internet is frequency got disconnected. A Airtel Technician (Mr. Ram) came to my place on 6th Aug and found an issue in Wifi-Router. As per record Wifi-router was in warranty period. So he has taken my Wifi-router and promised me that within 1-2 day he will be back with new Wifi-Router. After that day, he did not come back. From 8th Aug, I am regularly calling this guy on +91 [protected]. For first few days he was just mentioning that he will come tomorrow. Last few days, he stopped picking my phone. Last few days, I am daily calling airtel customer care number and everyone says same line "Your problem will be solve soon. We will be sending our representative on your address". However nothing is moving. Nobody came to my place to give my Wifi router back. I am completely disappointed with this service of airtel. Today I called customer care to cancel my connection and give my money back. However as per airtel rules, I cannot cancel my connection of 6-month plan. Early I had good relationship with airtel. I never see service issue with airtel. Just because of good services of airtel I was preferring airtel broadband. Otherwise it is quite expensive with respect to other competitor. But after this bad experience I lost my trust from airtel.

I have recharged my phone with rs38 whatsapp data pack and turned off cellular data for all other apps on my phone. Every single one!. My balance will nill for a few days and i could use whatsapp continuously. I recharged last sunday with 150rs and all of it is drained now due to data cocumption. So if these 'telecom giant' can understand when to deduct my whatsapp data doesnt understand when to cut off data when the balance is being drained. How dumb/cunning is airtel?

Dear sir/madam I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id mentioned BELOW. rafiq.[protected]@gmail.com call detail for last 1 months thanking you

I recharged my wife's airtel mobile number with 45 rupees for 180 MB 2g data with validity 28 days but the 2g and 3g balance shows no data. Also, when the recharge was done, she received a message saying 200 MB whatsapp data recharge done. This is clearly misleading users to wrong recharge. One can't enable internet on a smartphone with this recharge as all the talktime balance is depleted in minutes so one will have to shed more rupees on internet recharge. Please check into the matter. I have attached a screenshot of airtel website page where it is clearly mentioned 180 MB 2g data, 28 days and not 200 MB WhatsApp for 45 rupees. They are making fool of normal people

I requested for a new airtel broadband connection. The sales dealer ([protected]) called me and verified my detail and asked me to pay online. I gave the documents to another guy who came to house ([protected]). After I payed online I didnot get any confirmation or anything. I tried reaching the sales dealer 1000 times and once she picked and said she will do the needful immediately.

The next week, I tried reaching the guy who came to my home. This guy never attended my 1000 calls. I was unable to raise a complaint since i dont have an airtel number.

I then sent mail to [protected]@gmail.com and [protected]@in.airtel.com. One lady from [protected] called and said she will look into the issue and cut the call without letting me talk. The airtel dealers in chennai are really crappy.

Can someone help me to cancel the connection request and refund my 1000 rupees.

We had 2 connections in same home.My internet connection went down on august 3rd, when we tried to complain your call operator told us that we can lodge a complaint for 2 n.os with only 1 complaint number, when airtel guy came, he told no complaint for my n.o, next is when i gave complaint on august 7th, they have resheduled my request 5 times and my internet has not yet been correct.Why are you guys so careless about the customers, if you cant provide the service, please dont provide.Very dissapointed by such an attitude from an MNC like airtel Next is today morning when i tried to disconnect my connection by calling to your customer care, your executive didnt took my request to disconnect telling that unable to transfer the call to the concerned department

My customer id [protected]. History: [protected]-02 is not active, because [protected]-01 went defective around 2 years back and Airtel Technician who attended the case replaced defective box with new DTH box with the following customer id - [protected]. Defective box [protected]-01 is taken by Technician. Currently am using only [protected]-02. Compliant-1: I have been asking the Airtel customer care 12150 to permanently disconnect...

I am Jyoti Patil. Last week I have purchased 4G Dongle from Airtell as it has been told to me that in my area 4G connectivity is available. The marketing perosn Mr.Vijay has come to my place and shows me the demo of 4G speed with his dongle. And so I have purchased the dongle. But now I am getting 3G connectivity. So I have given complaint to Airtell Customer Care, so they informed me that in my area Airetll is not having 4G connectivity. So its been cheating on selling 4G dongle and then telling that they can't provide 4G in my area. I fact I was fully satisfied with my Tata Photon with 3G speed, but for 4G I have replaced my TataPhoton dongle with Airetll. So its been disgusting and cheating to a customer. And now for this complaint I am fighting daily with Airtell Customer Care. I spoken with Mr.Maoulik, the manager of Airtell Customer Care. He promised me that he will personally look in this matter and will give me a call back. But I have not received a single call back from Airtell Customer Care. How irresponsible the Airtell Company is? They are not concern at all with Customer once they sold a product. Daily I am calling them and asking about the solution. I have taken the 4G Plan of 8GB for 1500/- and at the cost of 4G they are giving me 3G. While my Tata Photon plan was 15GB for 1124/-. So I have been a total loss on dogle and plan also. Please I recomend not to beleive on the Airtell marketing person for 4G connection. They are cheating to the customers.

This is our corporate connection and we already done 15 numbers ported from Reliance to Airtel for same issue and I compaint many time in Airtel customer care as well as Airtel branch but still the problem is same only I got messages from the airtel customer care that my problem has been resolved but its not true. If the problem will not resolve than these all numbers will be port in IDEA. [protected]

I had done recharge of ₹ 248 using airtel app on my number [protected] and payment is debited from my account . Bt recharge was not successful .But no refund till date TRANS DATE-27/07/2015 TRANSA DESCRIPTION-ePAY/To:CITRUS PAYMENT SO/37299194/ BANK -UNION BANK OF INDIA

I want to port my VODAFONE to AIRTEL for that I have submit all the require documents to their executive with payments of Rs.100/- for new SIM on 30th Aug2015 and after that they said it will take 1 week for activation but not yet active. I spoke one of tele marketing executive She is committing me that sir it will activated by tomorrow but its not doing anything. Everyday I am making calls to their customer care executive but they are not giving me any proper answer. They only saying that all the procedure are in process and they are procrastination my request. I spoke to their executive regularly her name & number is Shweta ([protected]), Sangam, Rahul.

This is regarding my airtel mobile prepaid no ([protected]) Today i.e.12/08/2015, I have done online data recharge of Rs.96 (1GB 2G Data for 30 days validity). The recharge was unsuccessful twice due to technical problem, but the amount was deducted both time from my Bank A/c. Further I did the recharge of Rs.189 (350 MB 3G data for 28 days), but i received 2G data of 1Gb valid till only 18th August 2015. I donot understand when i have opted for 28 days validity datapack, why the recharge is done only for 1 week. The datapack choosen from the online offers of Website amount benefit validity rs. 189 350 MB 3G, 28 days +50 TT 28 days recharge Further i have logged a complaint with Airtel, but still response is received. Regards Jyoti

Raised a new request for broadband. Airtel confirmed that till 8Mbps speed available in my area and socket available to give a connection. After confirmation submitted doc and amount Rs.1000/-. Later engineers saying that no socket connection available. Raised a compliant with Airtel and customer engineer called to me on last Friday and confirmed that new connection possible and we will provide, our engineer will call you back today for that. But didnt get any call. When i call back to customer care again saying that no connection to be provided.

I'm very unhappy from my airtel 4g broadband([protected]) as it's not working from 6 days. And another shocking news i've heard from airtel executive engineer that some else is also using my internet with the same ip addresse of mine and consumed all my 4g data. I am left with nothing and i want my money back which i have paid to airtel a total amount of airtel Rs 2600. I want this as soon as possible. I look forward for your responses. your loving sharique ahmad phone number.-

Sir. In our village we face the network problem for 15 days.i try anywhere. Our distributer and TM jassur .but no maintenance in our village name RAJGIR. P.O.-BHOGRWAN, TEH-INDORA, DISTT.-KANGRA. H.P. Please help for this.my no. [protected]

We subscribed for an Airtel Broadband Connection in Chennai. But the Person took installation charges from us on saturday and he never showed up. when we call him he used give some excuses saying tommorrow. His name is Ramesh and his contact number is [protected]. we need internet connection badly and he is playing with us. Please take immediate action. Our Address: House no: 1, Bharati nagar, street no 1, ponniyamman kovil, shollinganallur,...

I had given all documents along with fees Rs 250/- to migrate from Airtel prepaid to postpaid on 28-Jul-2015 to agent from Karshini solutions ([protected]). I got a postpaid sim from agent. But till now it was not converted. My number ported fron Chennai to Delhi airtel on 10-Jul-15, this was also informed to agent whether this can be done or not? He told me this can be done after checking at his end. Please look into this matter. My details: Venu Gopalam Mangena Mobile : [protected]

My mobile number is [protected] . Every month Airtel deducts Rs 30 from my prepaid account for availing this service . Most of the time the service does not work due to network problem . When I dial *323# it says " external application down " . The customer care executive cannot solve the problem . They only tells me to wait till the network problem is solved . How come every two or three days this network problem surfaces on its own ?...

Dear sir or madam when i visit airtel web site for porting my prepaid no into airtel postpaid, then from airtel i call from santosh mob no.[protected] who tell me giving plan 99 but actually at the time of activation activate 399 plan which is very costly, please help me

This is to inform you that i have recharged my mobile no. [protected] for rs. 20/- on dt. 07.08.15 but the same has been failed so i request you to kindly refund the same in my a/c my trns ref no. Is igoamhxdyo waiting for your prompt action manoj vasistha con no. [protected]