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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 175

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B
bok_sidd
Sep 4, 2021
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Address: 138 FLAT 3F, PURBALOK, 7TH STREET, Kolkata 700099

Respected Sir/Madame,

On 20/8/2021 I tried to recharge my mobile no. [protected] with Rs 598/- however it failed although the amount has been debited from my Union Bank account the details of two transactions are as follows: (PAYU-airtel13/k/Gurgaon/[protected] and BhartiAirtelLim/[protected]/[protected] One of them is a failed transaction. I recharged again on the same date through another option on your Airtel app with the same amount this time it was successful. The failed recharge SMS has been received however the money has not been credited into my account till date. Kindly do the needful at the earliest.

Thanking you

Siddhartha Sankar Das
Airtel customer support has been notified about the posted complaint.
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    Attu Thakur
    Sep 4, 2021
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    Address: Village.nagla Bari Post Rajpur district Etah

    Recharge success but not successful
    Airtel customer support has been notified about the posted complaint.
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      Nick0402
      Sep 3, 2021
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      I recharge from google pay for airtel num..i didnt recieve any recharge or it dosent reflect on my acc...bt airtel gave conformation about recharge is done of xyz amount...n this is the first thus is happening with me...i think its happening with all the airtel customers...i dnt want refund...i want my recharge done asap...
      Thank u...
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        A
        Ateek Khan Ateek Khan
        Sep 3, 2021
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        Address: Up sitapur

        Sms send nahi ho raha hai please help me
        Airtel customer support has been notified about the posted complaint.
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          S
          Sowmya S K
          Sep 3, 2021
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          Address: Sahakarnagar

          Hi,
          Today(3/9/2021) i recharged for 379 pack through Airtel Wallet app. Money got deducted from account but the pack was not activated. Hence waited for half n Hour still it was not activated.
          So tried to recharge again, and recharge was successful.
          Issue: How will i get my first recharge money back to my account.
          Transaction ID:[protected]
          Airtel customer support has been notified about the posted complaint.
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            S
            sonalnaz
            Sep 3, 2021
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            Address: Dubai

            Hi please help me suddenly my sim stop showing network, recharging every month, card is active i am in dubai now please help …mail me please
            Airtel customer support has been notified about the posted complaint.
            Sep 11, 2021
            Updated by sonalnaz
            @AIRTEL India please solve the problem. Please maintain best network, best customer service. Please update on UAE network issue sim not registering any local networks. Plz...
            Hi, Airtel is not identifying the Etisalat or DU network in UAE. Even switching it to manually is showing "No Service" msg, despite having balance on airtel account.
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              K
              Kiranbhai Padia
              Sep 3, 2021
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              Sim is not working
              Recharge is successful yet
              How to and whom to contact ?
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                J
                Jwngblao Boro
                Sep 3, 2021
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                Address: Moosuri,utrakhand

                Request,
                Sir iam a bgmi player.frome long time Iam ussing this sim But ping roblem in my bgmi so I hope that sir you will solve this issue

                Thanks

                Youre

                Customer
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                  D
                  dipankar85love
                  Sep 2, 2021
                  Dec 19, 2022
                  This thread was updated on Dec 19, 2022
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                  This is totally irritating.i am going to change my connection, hopeless network .i missed many conferences just because of this AIRTEL ### ### notification.i tried many things to solve no it didnot.and i will also tell others to not get into this so called indias network .

                  go to hell airtel
                  Airtel customer support has been notified about the posted complaint.
                  not able to connect the airtel my wifi with the laptop windows

                  One.airtel.in issue - Comment #3906831 - Image #0
                  Rimpi Haloi's reply, Dec 19, 2022
                  hey did you get any solution
                  not able to connet with the laptop
                  not able to connect with the laptop
                  Not getting signed in

                  One.airtel.in issue - Comment #3964705 - Image #0
                  not able to connect the airtel my wifi with the laptop windows
                  unable to connect my phone's wifi to laptop
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                  157 found this helpful
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                    M
                    msuhail
                    Sep 2, 2021
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                    Sim not register sms otp not received

                    My sim is not working most of the time tower is not showing when restart or switch the network its showing when idle time network tower symbol not showing i cannot get sms otp im currently in saudi arabia each and every month i recharge for hold the number i habve 7 days validity left without otp i cannot able to make banking transaction please solve this issue asap, thank you...
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                    nasreenrasid
                    Sep 2, 2021
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                    My airtel duplicate sim is not active even after 24hours of love mg wait. I want this matter to resolve soon.
                    Airtel customer support has been notified about the posted complaint.
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                      Mayank Chaurasia
                      Sep 2, 2021
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                      Hello,
                      I don't have any idea how to talk to customer care for Airtel, by mistakenly I recharged twice on my phone number. I was already having the recharge of 599 and I was recharging my another Airtel no.. I kindly request Airtel to refund back my money as that another recharge of 398Rs is of no use to me and that's totally a waste of money and that's a sort of trap from Airtel side, If a person is already Unlimited recharge they should have given the options to cancel that immediately.
                      +1 photos
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                        Deekshya Tripathy
                        Sep 2, 2021
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                        Hello
                        I tried recharging my phone with airtel thanks app. The money Rs 548/- got debited but it shows that the recharge is not done. Account name- santosh kumar tripathy
                        Airtel customer support has been notified about the posted complaint.
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                          Mush Sage
                          Sep 2, 2021
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                          Address: Hyderabad

                          I purchased Airtel Fiber connection on 14th of August and made the payment of 3500 (Ticket ID 92468692/Application # [protected]) on the same date. But after a week they informed me that, the installation is not possible due to the unavailability of connection in my area and a refund has been initiated which will take 5 business days. It's 1st of September and I didn't receive a single penny back and can't even reach them because they have cancelled the connection account number.
                          Airtel customer support has been notified about the posted complaint.
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                            Oddrija@1123
                            Sep 1, 2021
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                            My broadband was scheduled for shifting on the 30th of August for which I had scheduled a booking on the 26th of August asking them repeatedly that it is o[censored]tmost importance that the connection be shifted by Sunday, the 30th. I was called by a representative saying the shifting will be done in 24hours but nobody followed up for three days after that call. I reached out to the customer care helpline several times only to be informed that my order has not been lodged with the backend team. it has been 4 days now and my work has been suffering tremendously because of no stable internet connection. I have been given no docket number, no POC or any scheduled date on which this will be done.
                            Airtel customer support has been notified about the posted complaint.
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                              manishwanish
                              Sep 1, 2021
                              Resolved
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                              Resolved

                              Broadband Internet - Shifting Connection

                              My internet landline number is [protected] with connection ID [protected]_kk

                              I made a request to shift my internet connection on 27th August 2021, I got confirmation from Airtel that the Engineer will be there to shift the connection the next day (28th Aug); but no signs of an engineer on that day. No replies on social media as well. No communication from Airtel for the next 2 days. On Monday, I made a call to Airtel Customer...
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                              Kanti G
                              Sep 1, 2021
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                              Address: E-2/53 ARERA COLONY BHOPAL M.P. 462016

                              My residence is at e-2/53 arera colony near 7 no stop on main road, bhopal m.P.462016
                              net workis totally not available at residence and i am facing a big problem even temporarily i have purchased new sim of reliance jio to overcome this problem and if the same is not rectified i will be compeltely shifting /porting to jio services my alternate jio no is [protected]
                              pl check and rectify the same immediately as already 31 daya is over with this problem and no response from your recently i visited one of airtel service centre with my problem they immediately suggested to me tp port to reliance jio
                              i was surprised whether i wronly entered to jio service centre insted of airtel but i again checked it was airtel service outlet
                              i could understand that although its airtel service centre but promoting jio service, its good jo is saving by not opening their service centre and working from airtel service centre, even one of the employee sid sir you dont have to do anything i will port it to jio immediately
                              still being an old customer i replied i want to continue with airtel and pl replace my sim if it works otherwise i will come back to you for porting
                              they have issued new sim but my connection is corporate connection hence it coud not be swap as email id was not registered
                              again surprised when i am getting all communication like bill payment advise etc on email how our email id is not registerd
                              they have asked me to submit request letter to include email id which i submitted on26.08.2021but till today email id is not updated and i could not swap fresh sim
                              my net work is still in same conditionn
                              Airtel customer support has been notified about the posted complaint.
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                                Merlinj
                                Sep 1, 2021
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                                Resolved

                                I had recharged my prepaid airtel number for Rs.499 on 21 August 2021 but it failed and money got deducted yet money has not returned in my account.
                                Sep 1, 2021
                                Complaint marked as Resolved 
                                Resolved
                                Airtel customer support has been notified about the posted complaint.
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                                  Vet SZ
                                  Sep 1, 2021
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                                  Address: office of Dy. Commissioner, South Zone Green Park

                                  My number is [protected] using this number from last 10 years now i am working in Green Park and facing Consistent voice breaking issues and extremely slow internet. The internet speed is extremely slow. I am getting speed of 0.2mbps. The voice quality is very bad. There is no way one can raise the complaints. The chat bot and IUR won't let you connect to the real executives. Need to switch to some other network.
                                  Airtel customer support has been notified about the posted complaint.
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                                    SANDEEP BHOGA
                                    Sep 1, 2021
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                                    I accidentally recharged a number Instead of my mobile number. This happened few minutes back, I was using google pay, they suggested to contact operator. The text services says that “You are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                                    The Wrong Number I recharged was: [protected]
                                    My Right Number: [protected]
                                    Transaction id:[protected]
                                    Amount: ₹79
                                    Date: 01-Sep-2021
                                    Airtel customer support has been notified about the posted complaint.
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