Airtel Complaints & Reviews

I have recharged for airtel whatsapp only Rs. 49/- plan, but it uses the main account for whatsapp and amount is deducted from main account.

I had called airtel call centre and they told me to stop all background services.
i have stopped all other applications from using internet from background. There is no background sync is active. no background tasks running.

whenever i use whatsapp it still deducting amount from main account.

Please would like to have refund or help me in resolving this service

suraj
[protected].

We had been calling several times to the customer care of AIRTEL but no body is providing any solutions. We are tired of calling again and again but the problem is not getting resolved since a year. Off late the problem has increased so much that we are not able to attend any calls at our residence address:Upkar apartment Mayur Vihar phase 1 extnt. We called customer care on 16 July 2015, we told them our problem being faced that the network problem is there at our residence. The employee only listened to the problem and confirmed me that I will receive call from the escalation team by evening . The interaction no. Is [protected]. Waiting for a day's time specially taking off from office to get the issue resolved as it has become a big problem to us. The network is not there on all the cell phones at our residence. As expected I didn't receive any call from your side. Then I called up again, andi was told that the concerned employee has not raised any complaint. I spoke to Dev rath vide interaction no. [protected] I Insisted him to Make me speak to the manager for at least making him realise that he had wasted someone's full day only because of the careless attitude. But again as expected he did not make me speak to the manager. I asked him to make me speak to the second in charge in case the manager is not there but he didn't make me speak to anybody. He said he will get a call arranged, in 4 hours time. But to no surprise, I didn't receive any call. The next day, somebody called from [protected], he was ready to disclose his designation despite asking him again n again. He called on the cell phone, despite telling that there is a network problem at our home. I could not hear what is he saying, neither he could listen to my problem. He didn't have this professionalism to give a call back in case it was disconnected. When I called back it says it's an incorrect no. I only want that my problem to resolve, after having such a bad experience from executive to seniors. I am not at all satisfied with Airtel.

Dear sir,
Kindly sent me last 3 month (From april 01 to july 15) call summary of this number [protected].
With regards

My cell no is [protected], ihave been using this number for last 15 years but currently I am facing the problem of coverage my office is in jama masjid area of Delhi, and now most of the time Air tel service is not available, as such I am unable to receive or make any call

Dear sir / Madam

i have lost my mobile along with SIM card yeasterday and when i am calling my no. i am geting response switch off. so please stop the all service of my no. now
simcard details :

sim card purchased & acitivation on : 14/07/15
mobile no: [protected]
add : S/O Arunachalam,
no: 142, North street,
Kangiyanur & (po)
Tirukoilur (tk)
Villupuram (dt)- 605754
Proof given : Aadhar card xerox.

I have rechrged my aitel 3G internet on 14/07/2015 at about 8PM from a nearby recharge shop as per R services shown to your Airtel pack on my number [protected] Registered at Bangalore Karnataka . In rs. 348/- I am supposed to get 2.5 GB but I get only 1GB. Please credit the remaining. Please contact on mobile no.[protected] for query.

My name is Ankita Dubey mobile number [protected]. I have purchased a 3G plan from airtel. this plan promises me speeds of 3 Mbps or abover. However the speed i receive is seldom above 1 mbps making the service useless for apps. I can't book a cab if am stuck in rain or use the internet for any other purpose. I have complained and the reason they give is network in my residence is bad. This is strange as am a working person and therefore cannot understand how network at my residence can affect network in my office (my office and residence are 18 km apart).

Mob No. [protected] Last I spoke at the customer care was this morning at 7:20 AM with Heena. since the morning of 15th July, 2015, I have been unable to activate my 3G service. About 20 attempts and 10 calls to the call center later too there is no resolution. A very bad solution given is to go to the retailer which is not possible. Your executives have shown no apathy. In fact, this morning, the Person I spoke to asked me to call after 7 since till the the service would surely get activated. I'm very sure that was the end time for the shift. This is no behaviour to a customer. WE also work in in the IT industry and never met out such a rude behaviour. I have recharged my number with enough balance so that I don't have to visit the retailer as that is not possible all the time. Ms. Heena asked me to wait for another 72 hours which is not acceptable unless an valid explanation is provided. I have an exam in one day an the net is a MUST. Please FIX THIS. I request you to look into the matter at the earliest. I hope an actual person reads this mail unlike the memorization robots I have been speaking to for the past 26 hours. Having network superiority is one thing and maintaining customers is another. Out of all the experiences, this is turning out to be the worst.

In my phone continue pop up display Msg in one minute 10 to 15times Msg is "currently unable to send your msg. It will be send when the service becomes available." 3 time i talk about this problem in bharuch Airtel office and airtel supplier but still I face problem. My phone number [protected].

I surrendered my Airtel broadband connection 3 years back. The connection number was[protected]. Now after 3 years, Airtel has charged Rs. 585 for Jan 2015 and 1180 for 3 months thereafter. I registered a complaint with Airtel 3 months back and still, they have done nothing. The complaint numbers given from bangalore office[protected]; from Chennai office[protected]. I registered with nodal officer and they again gave me a reference # 57615008. And still, they have not returned my money back or even gave me a proper answer. Has Airtel declined to this level of customer service? I want my money of Rs. 4200 unnecessarily charged plus the deposit amount of 1000 back.

Hi, I had applied for national portability from Airtel Delhi to Airtel Karnataka. I gave the necessary documents and my sim was ported on 11th july at 8:00 PM. At that time both karnataka and delhi sim cards were not working and i such i missed a lot of important calls as part of my job.My friend also received the verification call & he verified me. From last 3 days, my number is not working and yesterday i visited ARC but their response is that is it backend issue. 121 executive told to visit ARC centre. Noone is resolving the issue. I didnt expect this type of service from Airtel. Mobile number :[protected]

I have lost the SIM card (Airtel-Prepaid) around 7th July 2015. I wish to block the SIM card to avoid misuse of the same by others. My alternative number is [protected]. Please block the SIM card with immediate effect under intimation to me.

Thanking you,

Yours sincerely,

MOHANA.A.B.

I have recently ported from Tata Docomo to Airtel . The number has been ported but the airtel guy is not providing me the SIM and telling me he will provide the next day but when I call him he doesn't pick up the call . The name of the person is Arijit Chakraborty and his number is [protected]

I write amount the amount debited from my a/c and recharge not done. I opened the my mobile no [protected] the system inform that net work problems. Upto may 2015 mobile is working please look into the mater and activate my airtel mobile [protected]

My prepaid delhi NCR number got deactivated from 9-jul-15. I am in USA on long term with my family so there is no one from my family who can visit airtel office. I have my old friend who can go with my required documents to get the new SIM with same number.. I have been calling airtel customer service and being communicating through my registered emails but they are always saying one thing.. family member needed.. how can i send family member where my all family members are with me in USA? i need to retain this number as my all bank accounts are linked to this number this is very crucial for me to get Please help me to get it resolved ASAP Thanks Tausif Khanooni my number [protected]

I, the undersigned hereby inform you that I have kept two post paid connections of Airtel, one is [protected] (Delhi) & other is [protected] (UP East). On dated-27.06.2015 a customer care executive called me at my UP east mobile no. [protected] and told me about airtel plan of Rs. 999/- subsequently I have allowed to your CCE for taking the new plan as above instead of old plain. After taking new plan from your CCE, your services was good for few days but from 30.06.2015 to still, I am suffering from a lot of problems like as call drop, network & internet problems from your side and in this regard I have already registered several complaints on dated-13.07.2015, (Service Reference no.[protected], 15.07.2015 (Reference no. 63232135,[protected] also discussed with your Company representatives such as Mr. Vinay, Ms. Ramya etc. but they have only registered the complaint(s) and assured me that within 24 or 48 hours the problems would be resolved. That on dated 13.07.2015 one of the executive Mr. Vinay told & assured me that due to high congestion in the network, connectivity problems still going on and we are trying to resolve your issues within 48 hours. But neither I have not got any kind of relief nor extricate above problems from you company/executives side and continuously harassed and aggrieved from your poorest services. Also on dated-15.07.2015 I have again called on no. 121 and discussed with one of the lady executive & senior supervisor Ms. Ramya for the same but she have again registered only complaint & falsely expressed their intensions that within 24 hours the network/internet problem etc. would be resolved. That last two weeks I am suffering from your poorest services but your company neither initiate any prompt steps or action nor given waiver for the same so that I hereby instruct to all the directors & executives of your company to resolve the above mentioned problems within one day and given Rs. 1500/- as waiver for poorest services as provided at my UP east mobile no. failing which definitely I will concentrate to initiate appropriate legal proceedings against your company, directors & executives in the competent court of Law or authorities. Yours truly Sobhagmal Rathor R/o. 5/118, Vinaykhand Gomtinagar, Lucknow. Uttar Pradesh Pin Code-226010 [protected] mail id-raman.[protected]@gmail.com

I am using airtel broadband serives since last 4 years. My Airtel Account No is 16550933. On 10th of July I placed a request to change billing plan from triple play to COMBO of Broadband + IPTV + Calling. I was given time of 48 hrs to resume IPTV services once it is get disconnected. But its already been 3 days and still my IPTV services are not resumed. On calling 121 care I got reply that more 24 hrs will require to start my services. So, why I was informed 24 hrs at the time of placing request. I could have chose another time frame (may be when I go out station) if I was informed actual required time before taking my request. I like to request you to confirm me the status of my IPTV request and resume my services asap.

Hi, My name is suresh im using the Airtel connection from past couple of years. As i'm a loyal customer to them i have never delayed in my bill payment. However as there was a delay in paying the amount this month they had disconnected my out going calls. You can check my transactions every month i will pay my bill but still they have disconnected the out going. Kindly look into the concern and do the needful ASAP. Regards, Suresh M, [protected].

Dear Sir, I was having the post paid connection in airtel for mobile number [protected] with account number [protected]. I have converted the number to prepaid i have visited the airtel shop and did this.they have asked me to pay the outstanding ammount of 450 i did the payment and they have successfully converted to prepaid. after using 6 months i wanted to have postpaid connection hence again converted to postpaid they have given the connection with the account number [protected]. after one month i have received 136.16 Rupees i paid it there is no pending bill. all of sudden they have blocked all my outgoing SMS and Calls for my number [protected]. i called airtel they said you have 1600rs of pending amount in previous account number. when i convert the number i have cleared the amount then only they converted it. here airtel is faking the bills and demanding the customer to pay it. they are demanding me to enable the services. and here airtel is not send me that fake bill, and they demanding me to pay the previous bill which is not made by me.

I was used my air tel mobile no. [protected] last year month of September. I was Transferred Delhi to Aurangabad for some official work. I was not used last few month this Mobile No. But I had received a phone call from air tel customer care Executive Regarding bill payment after Discussion and negotiation 50% Deduction with. I had pay Rs. 2000/- June last. But your Executive activated for only one day This is really Cheating and Fraud Dune by air tel Customer care. I request you to Please activate my air tel Mobile No. with out any Balance Payment. Please Activate My Air tel No. Thanks & Regards