Airtel Complaints & Reviews

I have asked for deactivation request of my airtel connection from Nov 10, 2021 but airtel customer care said they are facing backend issue as some migration is happening and they cannot deactivate my connection against I kept calling them every 2 days but no resolution. On 17th they finally raised a deactivation request and now they are charging me for those 7 days.
I even asked them proof of acknowledgement everytime I called them but sadly they don't give any but still I have mailed them on 14th to keep it as a proof of request of deactivation.
I spoke multiple times to customer care and asked explained them regarding this they also assured I need not pay bill and they have raised a request for clearing the bill.
It's 3 months now and still the bill of 70rs is being showed as pending. Ki dly help and take strict action against them for not giving importance to customers.

I use Airtel broadband with the plan of 499Rs for speed of 40Mbps/month.
The internet has been very slow, around 1 Mbps from past week and calling customer care is of no help.
We called 2 days back and the woman said there's construction going on which is causing the issue, yet it gets fixed the second they cut the call and then next few hours later the issue comes back. Its common sense that if there is physical issue it needs to be fixed physically. This means she lied and just wanted to get over the call. We told them to send technician and the guy just called and said he fixed without even checking it.
Today on 28Jan we called again and the guy said they see the speed of 46Mbps being sent from there means there is an area issue and they will fix it asap. We called our family friend, they live in the next apartment and they said their speed is fine.
We called the customer care again. Another guy picked and said that there has been an issue going on and that it will be fixed by evening 4 pm. And he refused to register a complaint.
EVERYTIME WE CALL THE CUSTOMER CARE, THEY CHANGE THE REASON FOR SUCH POOR QUALITY.
Is this a scheme for us to get higher value pack? Is this how Airtel scams people now? By giving poor service yet the billing is always on time.

Dear sir,
I have recharged in my prepaid mobile from myairtel app thro' net banking on 23rd January 2022. Though recharge shown as successful & amount deducted from my bank account, but recharge not reflecting in my mobile no.[protected].

I have contacted airtel customer care cell. They didn't help me.

In view of above, i would like request you to do the needful as early as possible & oblige.

order id:[protected]

Yours sincerely,
Kshitij Sharad Yadav
Mumbai-400091, Maharashtra
Email. Id - [protected]@gmail.com
M/no.[protected] (Airtel)

I live KPHB 9th phase, Venkataramana colony, Hyderabad and from last 9 days we have an network issue in Airtel network by which we could not use mobile data and making, receiving calls have become an huge issue.
My entire apartment has this issue and am forced to use WIFI calling to make or receive calls which is draining my WIFI data. I have complained numerous time through their app and customer care. They are giving such a lazy answer as they will resolve the issue by 10 days and all that crap. This has been 9 days already and we should wait for another week it seems according to them which is so frustrating as as an typical network outage, they are taking 2 weeks to resolve. They did not even bothered to call me and explain what the issue is as when I go to next colony road, network is working fine.
It is a complete lack of accountability as we should loose 14 days validity in our recharge amount and use nothing but WIFI calling. All our works are getting disturbed due to this network outage and they don't seem to care.
You can contact me on [protected]

Raised this to airtel customer care through email on 25th that from my [protected], i am not able to make or take call as voice get silent in between for 8-10 seconds on regular interval, so far there is no solution provided, despite in copied nodal and appellate in my email. they provided reference number CNWDV3DEL[protected].

i have share my alternative number [protected] with them as well for further communication.

I am working from home and its been a nightmare for me to get connected to my team in last 3-4 days, looks like i am cut of the world.

Since I ported my Vodafone idea number to Airtel on 24 Jan 2022 and they confirm that it being port on 27 January 2022 on 11.06pm on that time when i insert a new Airtel sim they continuously display no network so tell me what was my fault and why I have to pay it

I have requested for a reactivation of my BB and Fixed line number [protected] and account no.[protected] I have a Ticket ID [protected], however still no reaponse from Airtel team. Activation takes only 1 day and why is reactivation takes longer then new connections.

Not happy with the service.

Request you to kindly process the request on priority.

Regards,
Nandkumar

Dear sir
my airtel number is [protected] i cannot recieved my upc code in my number and i called castmer care he told me my number in business rejection but why dont tell me. so request to you plz generate my upc code and solved my issue qukly
thankyou

Hello my name is lijin k . Now i'm working in dubai and the issue is my sim card (no +91 [protected])is not working in last few weeks .Its showing like no network is available, please resolve the issue asap becouse most of my importent datas are linked with this number

24/11/2021
Online mobile recharge
airtel order id[protected]
I am done my airtel recharge (Rs1498) through SBI Yono (mobile banking) on 24/11/2021 @ 10.30 pm.
recharge amount was debited from my SBI account (Reference No: UHC 1536318) but in the airtel side they said amount was not received. again I write mail to SBI bank, they said transection was successfully done so please check with airtel .
This Problem was not resolved by airtel for Past two months. I need Refund, so kindly take action & resolve the issue as soon as Possible.
Thanks
Karthik P
My mobile no is[protected]
Mail Id : [protected]@gmail.co

I have tried opening a ticket which was promptly closed by Airtel. My SMS is not working (It is not a device issue, I can use another number SIM and send SMS). I am fed with their service, cannot port either because we need UPC code which is delivered via SMS.

I tried to recharge for my airtel number for Rs.719/- which after Rs.29 discount, remained Rs.690/- via Airtel Thanks App, i filled all the required information, bank account details, otp and amount got deducted and recharge failed message shown by airtel thanks app .
There is no facility in Airtel to talk manually with customer care . I am in huge loss .
Please resolve my complaint asap, as i am a poor person, i can't afford such losses.

Airtel wallet number

Dear Sir /madam,
I live in Subbannapalya, Banswadi main rad, Bangalore. There is an Airtel junction box installed in front of my house. The junction box is now used by the public to dump garbage and this is causing a lot of problems. And also we are planning to add a bigger gate and the junction box is causing a hindrance. Kindly remove or shift the junction box to a different location. A prompt action would be appreciated. Thank you
Nithya

I have done wrong recharge on my airtel mobile number through net banking.
Please reverse the transaction and do the needful.
I am attaching the details of transaction.
Wrong number: [protected]
Amount : 179
Correct number : [protected]
Transaction id : [protected]

There is very bad 4G network at my location. I get only 2 network bars. I have complained many times but didn’t get solution.

My airtel sim is not working in (UAE). I have even done a recharge of Rs. 455/- last week until yesterday working good but nowl no network is showing. It's showing network is not registered.
All my India accounts - Bank, social media & stuff is linked to it.
Please fix this issue or get back to me on Expecting a quick action

Accidentally recharged a no. Instead of my no. i was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹1799
Date: 26.01.2022

I made a payment of Rs.2, 773.94 on 21-Jan-2022 for my airtel black [protected] through airtel thanks app where I chose UPI payment and gave my icici upi id. I completed payment in my imobile app and money got debited but in the airtel thanks app it failed. I checked with the bank and they confirmed its credited to the beneficiary account and shared the transaction reference number[protected]. And also I raised a SR ticket with airtel with the number [protected]. Today I called airtel and asked for a call back from the supervisor, he informed me to send the screenshot of the statement through mail which I attached and sent a mail. Please resolve this as soon as possible since tomorrow is my due date. I need to suffer from service disconnection and penalty due to the mistake which is not from my side.

Thanks,
Govind

My number [protected]

I baught 301 pack 50 gb data today morning

So the data validity is mapped to my active plan which 239 which will expire in 4 days

So i subscribed to a 99 smart plan

Problem 1: is 99 plan has been activated immediately when other plan is active. It should get activated after 4 days post current plan expired

Problem 2: 301 data plan validity should get extended to 99 plan end time
Please fix both problem