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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 176

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M
monishru
from Hyderabad, Telangana
Sep 18, 2021
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Address: Hyderabad

Hi there,

My sister's money is been stucked in the airtel wallet and she couldn't transfer to anyone and can't make shopping online
and it says the transaction is failed. !

We need this a quick resolution and a response from airtel or else we need to cancel our services with Airtel !.

Need help.
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    S
    Suhail Nazir
    Sep 18, 2021
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    Sir
    I have recharged my number [protected] by Rs 399 today as on 18th September 2021 at 8:59 Am online using debit card but unfortunately the amount was deducted while my number didn't get recharged.
    For referrence :-
    Hi, bill payment of Rs. 399.0 paid through Debit Card towards your Airtel Mobile [protected] has been processed via Order Id[protected]. You will receive the payment posting confirmation within 4 hrs.
    I hope my complaint gets resolved very soon.
    With Regards
    Sheikh Sameer
    Airtel customer support has been notified about the posted complaint.
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      P
      Pawan kothari himi
      from Raipur, Chhattisgarh
      Sep 18, 2021
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      Address: RAIPUR

      Dear sir,
      i am the customer of Airtel Fixed Line from 2007. my Telephone no is [protected] named Pawan Kothari, C/o Mohta Medical, Raipur. We are enrolled to receive Only Detailed PAPER BILL but from last 30 months we are not receiving. Raised complained several times (almost every month on date 25-28th). complaint Call center always essure to sent Paper Bill in next 5 days, but never received it once. I also several times requested them to send me a letter mentioning "airtel is not able to send Paper bill", But there is no solution.
      why are they not sending us a detailed Paper bill, is there any GHAPALAA?
      kindly look after the matter and order them for provide Paper Bill regularaly.
      Regards
      Pawan Kothari
      Airtel customer support has been notified about the posted complaint.
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        A
        akbarpashtun
        from Moradabad, Uttar Pradesh
        Sep 18, 2021
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        Address: Rampur Road, Moradabad
        Website: www.airtrl.in

        I have my Sim registered mistakenly in my First and last name. My middle and real name is non existing for them so they say they cannot re issue it. Who has a name Mohammad Khan ? I remember to submitting my passport for porting from Tata Docomo to Airtel or for re issuing at some point. A not so trained professional will commit this mistake but who expect it from a reputed company like Airtel. There had been no fruitful response from Airtel Moradabad. I expect it to get resolved soon.
        Number : [protected]
        Mohammad Akbar Khan
        Contact on : [protected]
        Airtel customer support has been notified about the posted complaint.
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          S
          Shreyajaiswal
          from Unnao, Uttar Pradesh
          Sep 18, 2021
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          Resolved

          Address: Haryana
          Website: Airtel

          I was adding money in my airtel wallet on
          16 september, 2021, but after processing money from my bank account in my airtel wallet its not reflecting. I called customer care they said wait for 5 days but i need it urgently plzz help .
          Oct 2, 2021
          Complaint marked as Resolved 
          I contacted customer care no. 400 .
          Airtel customer support has been notified about the posted complaint.
          Sep 18, 2021
          Updated by Shreyajaiswal
          Money got deducted from my bank account but not showing in my airtel wallet . AIRTEL TRANSACTION REFERENCE ID :[protected]
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            P
            Pragati1891
            Sep 18, 2021
            Resolved
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            Resolved

            I moved to Poland a couple of months ago. Until yesterday Network was working fine. I was receiving messages with basic plan . I had recharged it for 3 months. Suddenly it is showing NO SERVICE. I tried calling them. Upon calling they are saying that the SIM HAS BEEN CORRUPTED. They are not properly telling how can I get new sim with me being not their. And it’s difficult to call customer service when u r abroad. Request you to please check and help us on this
            Sep 28, 2021
            Complaint marked as Resolved 
            I got my sim replaced
            Airtel customer support has been notified about the posted complaint.
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              A
              AV_indian_citizen
              Sep 17, 2021
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              Blocked incoming calls and sms for no valid reason

              Its a rule that once your pack validity has expired your incoming services will be barred after 7 days. Now despite recharging, airtel has deactivated my incoming services and when reached to customer care they first raised a complaint on my behalf to solve my issue and next day when enquired for complaint status they said that I have to resubmit documents. I have submitted my documents initially which was verfied and hence got the sim. After...
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              D
              Damini Juyal
              Sep 17, 2021
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              I swapped my SIM today as it suddenly stopped working. The retailer charged rupees 150 rupees for the same.
              I got a message from Airtel stating thay my request has been submitted and the retailer will charge maximum rupees 25 for the same. Could you please clear what was I charged for?
              Airtel customer support has been notified about the posted complaint.
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                L
                Leoncruze.1
                Sep 17, 2021
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                Resolved

                Address: Nagpur

                Hello sir i have done transaction on 3 sep 717 first it was declined but ammount debited same i thought it will refunded back so i did again 717 transaction it was declined too than i switched off my phone thought it was my phone issue than to check loaded 1 rupee to check and that was declined and all money debited now i raised complaint and now after 2 weeks they say ammount was credited but ammount wasn't credited at all i have all the proofs of ammounts plz help me regarding this
                Sep 30, 2021
                Complaint marked as Resolved 
                From consumer forum it got resolved not from here
                Airtel customer support has been notified about the posted complaint.
                Sep 18, 2021
                Updated by Leoncruze.1
                Issue was still not resolved how i am seeing status as resolved??
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                  D
                  duraisampath
                  from Salem, Tamil Nadu
                  Sep 17, 2021
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                  Hi am having airtel prepaid sim card in UAE and regularly recharged to keep active and having an active international roaming pack as well. however, for the past couple of days am getting "No Service" in the network signal area.
                  No response to the email send to airtel customer care. need urgent rectification of this issue.
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Mohammad Rafe0786
                    Sep 17, 2021
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                    Address: Mariahu Jaunpur

                    Mujhe apna port SIM ko cancelled karna hai
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sansparks002
                      from Chennai, Tamil Nadu
                      Sep 17, 2021
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                      Retail store sold the airtel plan sum of rs 2696 as an offer price of 1800 the actual plan expiry should be one year but with in one month the plan shows as expired. I called the airtel customer care and registered the complai but the customer executive says it was a breach done by retailer . Recharging the customers saying 1800 for one year plan and then cheating by updating them with one month plan . I was wondering the airtel app also shows as one year plan validity at the time of recharge and within one month the app shows the plan expired. In order to enquire more on this I called customer care again and the breach happened on the airtel system. Not only me more than 1 lakh people were affected due to this issue said by customer care I have all the records spoked to them ready to share at any time .

                      We all see airtel as a trustable network. But the recent breaches happened to their system shocked us . Airtel failed to keep their security safe . And as a trustable customer we are affected due to this still we have not got any response and resolution from airtel . The customer care keep on saying still they have not received any update on higher authority. Please check and resolve this issue not only me my family and friends also affected due to this issue and we are totally dissatisfied with the airtel service due this this issue happened. Please check and do needful . Thanka
                      Airtel customer support has been notified about the posted complaint.
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                        J
                        Jency Tinu
                        Sep 17, 2021
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                        My Husband's sim has been ported to airtel, but it doesn't get activated after the time period given. Also his previous sim get deactivation. His number is [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Shaileshchbothra
                          from Mumbai, Maharashtra
                          Sep 16, 2021
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                          I have been writing e-mail since 9th of July regarding the bill amount of my mobile no.[protected], that I had already paid on 24th June which is not reflecting in my account. I had even submitted the credit card statement reflecting the payment. I had written to billing department, nodal officer, appellate authority, visited the airtel store 4 times, still the line has been Disconnected since a week.
                          Airtel customer support has been notified about the posted complaint.
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                            Nirjan Pakhira
                            Sep 16, 2021
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                            Address: vill- radhanagar p.o-jakpur, p.s- kharagpur local dist.-paschim medinipur

                            I've been experiencing zero, absolute zero network connectivity for 10 days.
                            Made complaints, still no response
                            Airtel customer support has been notified about the posted complaint.
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                              L
                              Li Wanming
                              Sep 16, 2021
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                              I recharged my mobile number [protected] for 598Rs. But instead, the other number connected to the account, [protected] got recharged. Kindly reverse the recharge for the same.
                              Airtel customer support has been notified about the posted complaint.
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                                Lakshman Gadde
                                Sep 15, 2021
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                                Even though my balance was till 6th September, my sim stopped showing signal from 31st August
                                May I know the reason why it happened

                                Now also it's not showing any signal
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                                  Dhirendra_Singh
                                  from Thane, Maharashtra
                                  Sep 15, 2021
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                                  Address: Airtel, Mumbai

                                  I requested a new Airtel broadband connection on 2nd September 2021. After a week of Airtel sales person, Mr. Kamlesh Singh, telling me everyday that the connection will be done tomorrow, I got the broadband started on 9th September 2021. I had taken a 200 mbps plan for Rs. 999 monthly. On the day of installation speed test showed that download speed was only 70 mbps and upload speed was 60 mbps. The Airtel technician that did the installation took the picture of speed test and said he will raise a complaint. Since then I haven't heard back anything from anyone. Till date my download speed has been between 40 mbps to 90 mbps and upload speed between 30 mbps to 100 mbps. On top of slow speed there has constant disconnection for 5 to 10 minutes multiple time everyday. The biggest pain has been that for the entire afternoon broadband was disconnected due to outage for 3 out 6 days I have had this connection. All the customer service can tell me is that there is some work happening in my area. 3 days has not been in a row, it has alternate days. I have to use my phone hotspot to do my work and no one from Airtel is willing to provide a permanent solution. I am not sure for what service do they expect me to pay them Rs. 999 every month. Consumer#[protected]_mh
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                                    sowjanyahgowda sowju
                                    from Jolarpet, Tamil Nadu
                                    Sep 15, 2021
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                                    Address: Channapatna, Ramanagar

                                    I had done monthly payment for the airtel DTH with transaction I'd S6246984 for Rs. 300. Amount deducted from the account but app is not reflecting the payment. I tried to reach Airtel customer care but nothing helping. For which they are referring back to Bank to consult which is totally unfair on their part to give complete service when I am using airtel app.
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                                      shivaji1985
                                      from PUNE, Maharashtra
                                      Sep 15, 2021
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                                      Dear Sir

                                      Yesterday(14.09.2021) i have recharged my Airtel Mobile [protected] Rs-197/- ((Recharge Ref:[protected]

                                      the same amt deducted in my account but voucher recharge declined

                                      so kindly reverse my amount in my Account

                                      Regards

                                      Sonawane

                                      [protected]
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