Airtel Complaints & Reviews

Dear airtel team As per my airtel no i recharge ny a/c with 158 reupees on 23rd june after recharge message received from airtel that your recharge successfully recharged.after 2 hour i have not recived any fund my balance after that i have lunch the complaint in airtel customer care and customer care lunch my complain and said that my a/c debited after 25th june .again 26th june i called the customer care that my a/c not debited but customer care not answer my call and said that you can complaint against the airtel in consumer court.please resolve my complain. Regards shakti ranjan panda [protected]

By going through the invoice copy against my cell no -[protected] which has been generated in between 26-Aaril-15 and 25-May-2015. I noticed amount INR140 has been charged against the service ( LAILA) which I never request or asked to the M/S Bharati Airtell. The customer care are not responding properly to my call or resolving the issues. Bill no:[protected] Relationship No:-[protected] Kindly help in this regards Regards Rohit Kumar

I had registered for airtel money and paid-2000 rs for it from my Infosys portal which has collaboration with airtel money. (refer attached screenshot). Txn id:[protected] ;date:03/09/13. Post this I only receive one more sms on 09-mar-14 as my airtel money A/c has been stopped and balance has been fortified as it was not used for 185 days. Kindly check and returen my money. There were no intimation /alert during and after joining the airtel money about such rules. Also from airtel, I didnt receive any mail/sms reminder for such rules. It is very sad for me to say it again, that airtel is not up to mark company and always find a way to cheat customers.

the airtel service is deducting my balance without any reason. sending for using airtel service. it send so many message of cricket and other airtel services without my knowledge of activation. if these continues regularly i would stop from using airtel service. so i want the airtel company to recharge again soonly the deducted amount. thanks [protected]

I have made payment for Airtel Mob. No. [protected] on 20.06.15 of Rs. 900/- through citrus pay via internet banking. The amount of Rs. 900 was deducted from my bank account but the bill remain unpaid. Please refund the amount deducted from my bank account....

I am one of the Airtel user sinse 7 days I am facing a Problm of data service I have 3.2gb data in my account but I not able to use that .when I open any page it's how data excited u have to buy 1gb or 2gb like that msg .when I escalate this to Airtel people they promise me to solve this in 24 hours but still I not get any response I send mails also to Airtel they promise to call back me but no call back from them.plz help me out with this issue.syed Zia Ullah Quadri .mobile Nmbr is [protected]

airtel has withdrawn 2GB 2G free internet facility on my mobile number [protected] & [protected] saying that this facility has been withdrawn from the market. But I can prove that this facility has not been withdrawn from the market as I am still using this facility on my other airtel numbers which my family members are using and still my friends are using the same facility than why it has been withdrawn on my these two numbers only. When I wrote this to appellate officer they have sent me the below reply: [protected] Forwarded message[protected] From: Date: Thu, Jun 18, 2015 at 2:26 PM Subject: Re: REGARDING 2GB 2G INTERNET CLOSER To: vikramkumar.[protected]@gmail.com Dear Vikram Kumar, This is in reference to your email dated 17th June, 2015 regarding services issue your airtel mobile numbers [protected] and [protected]. Basis your email, we would like to inform you that as per the system records the data plan [protected]@Rs 0, 2GB Free then 6Ps/10KB(Only with BB899) has been deactivated with effect from 16th June, 2015 for your numbers. We regret to inform you that, we will not be able to provide the same data plan as the same has been withdrawn from the market and is currently not available for your numbers. As per the changing requirements of the customers and market needs plans are being changed. Customer touch points: Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM. Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Md. Sami Ullah Khan bharti airtel limited They have already started charging Rs 100 for 3G 300 MB internet. Kindly provide me 2GB 2G internet facility again or else fully withdraw it from the market.

Airtel you have the stupidest customer service ever!!! For some reason you have added somebody else's DTH account to my broadband account, for no goddamn reason, and I have been telling people, who you call your customer care executives, but just really with no brain activity to remove my number from that account. its been more than 3 months!!! how long does it take??????? And now, to make matters even more crazy and stupid my broadband account is reflecting under the DTH account holders name!!! Amazing Airtel!!! Brilliant! Brilliant!!! I could try to sort this out with your customer service, but like said they are ! And every time I ask to speak to supervisor, lo and behold they are all in a meeting! Doing what? peeling bananas for the monkeys you have working in your office?? No .. wait... let me take that back... monkeys have more brains! Seriously guys get your act together! Your customers do not have the time and the patience to sort out issue that not of their making!

Dear Airtel, I have purhased microsoft lumia 540. On 24th of june 2015. as airtel and microsoft offer is for avail of double data on rch but i did not getting it kindly please provide me detail about it and why i m facing these type of problem.. if positive action no taken..then i will never purchase microsoft and airtel things..and also suggest my friend circle to do this.. my contact email id.[protected]@gmail.com airtel contact no.[protected]

On 23/06/15 I got a call from airtel. Their represtative tell that u can use 3G service in ur area after selecting vodafone or Idea network. I agree for the pack but after pack activation I search the network there is no 3G network of vodafone but idea is there but idea didn't register i call 198 they that tie up with IDEA is withdrawn. They said that claim ny complain and said that they resolve my problem within 24 Houra but after 72 hr i m not able to use 3G service. Now on 198 they say that u not selecting vodafone 3G I answered them that there is no 3G network of voda how can i register it.Before pack activation they had tie up with vodafone and idea but after pack activation they said that they have no tie up with idea. I want my money whicj the activation cost 56 rs back. Refund my money and stop giving wrong info about ur packs.becoz it can damage ur status in market.

In my mobile number Laila service is automatically activated and 35 ruppes is deducted from my account. While approaching Airtel customer care they are responding that no refund will be given. Calculating approximately if they deducted amount of 30 ruppes in average for 1 lakh customer per day they will get profit of 30 lakhs per day...What a stuipid thing doing for airtel customers by airtel network. Need proper answers from the Aitel finance team.

I have made the payment for MTS Prepaid number though MObiwik but the subscriber wrongly choosed Airtel. I request you to kindly return the same If you have any query in this regard you can contact me on the above mentioned number. Looking forward you positive reply in this matter Thanks Arvind Vajpayee [protected]

Dear sir bharti airtel cut my 20 rs yesterday night around 11.30pm when I call airtel consumer care number then told me they are not response for that money and they have more consumer accept me they don't have any time or any complaint number for that discussion .In lanjigarh Kalahandi district osissa 766027 in my village airtel network is not good frequently the same problem happens to all my mobile number is [protected] please give me some solutions about it

Sir my number is [protected] if iny calles incoming and out going and sms do not working in 3 days pleas solve this problem thank you

June 26 12.41 am Mobile number [protected] No response from customer care since June 5th. Calls to postpaid platinum service are forwarded to prepaid section, but no one picks up the call. Connection problem or invalid imei message displayed and unable to check any balance. Deduction of currency for calling customer care even thought not a single person answers it even after waiting for 15 mins. Offers are provided but cannot be activated or used! Extremely negligent service. Poor customer respect. Worst connection.

We have applied for an Airtel connection on 9th June and paid 1000 Rs. It is really unfortunate that despite many calls nothing has been done till today. Our CEF number is TBLR 6978502 Airtel representatives have no idea what is going on and we are not getting any response. We have launched a complaint as we #56949454 but no response on reason for the delay We got an email from [protected]@in.airtel.com today saying another 48/72 hours to respond back to us This is pathetic

Done recharge of RC 97 on Airtel no. [protected] thinking of data pack, later realised that in AP, TG services RC 97 doesn't have any valid recharge, 97 have been deducted from my account. But did get any recharge. RC done on 25 June 2015 at 21.45.

My name is Gnanasri. I'm from Visakhapatnam. I & my husband are Airtel Customers since 10yrs. I have called customer care on[protected] at 10.20am &asked about roaming pack for more than a month. Then Mr.sachin kumar customer care executive replied me to recharge rs.196 val 6mnths. I have recharged my husband no. [protected] on same day evening at 8pm &surprisingly benefit he got is 250mb 3gdata. I called customer care again &gave the complaint. They transferred the call to supervisor & I told about the problem to him. Then he said we will take action on the concerned executive but I asked about the lost money & how can I get it. He told ' u cant get it back u have lost it'. Hw can I leave it like that as I got a wrong benefit for 196rs.. Please give me back my money into the account or my benefit. As the roaming pack is very necessary for us now.

Madam/Sir, I am one of your old customer using two sim of Airtel since 2011 whose details is as follows- 1. [protected]- Use for calling 2.[protected] - For Internet use(3G) About more than one months i am facing a lot of problem due to connectivity problem neither i am able to call any my friends nor i receive any call during the time when i stay in my room.Due to connectivity problem i am unable to use my internet in my room properly. I tried several time to connect with customer care to register my complain but all my effort went in vain.Please Resolve my problem as soon as possible. My Present Residential Address where i am facing these problem regularly is follows- Name-Ranjit Kumar At- Just opposite of Kanahiya TVS showroom, Near the Clinic of Dr Vandna Gour, Siyaramnagar, Ranchi Road Dist-Ramgarh Pin-829117 Please Take appropriate action as soon as possible.

-----Original Message[protected] From: [protected]@gmail.com To: [protected]@in.airtel.com Cc: [protected]@savemoneynow.in Sent: 24/06/2015 07:08:21 PM Subject: 4G Wife hotspot dongle not activated Dear sir. We purchase Airtel 4G Hotspot dongle from MSDM RETAIL KART PUT LTD NOIDA AND PAID RS.2300.00 RECEIPT NO.14903. THIS DONGLE NOT ACTIVATED TILL NOW. PLS HELP THANKS RAMVEER SINGH GHAZIABAD MOBILE NO.[protected]