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Airtel Complaints & Reviews

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Last updated May 9, 2024
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Airtel reviews & complaints page 1764

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M
master_rohit05
from Dehra Dun, Uttarakhand
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3G PROBLEM

Address:Jhansi, Uttar Pradesh

I AM USING 3G FROM LAST 4 MONTHS. ON 5-6-15 I RECHARGE MY PHONE FOR 3G. FROM THAT DAY I WAS NOT ALE TO USE 3G. I HAVE COMPLAINT FOR THE SAME MANY TIMES BUT THEIR IS NO POSITIVE RESPONCE FROM AIRTEL. PLEASE HELP ME. I WANT MY BALANCE BACK . ALSO I WANT MY WHOLE BALANCE TO MY AIRTEL MONEY ACCOUNT SO I WILL EASILY PORT MY NUMBER. ROHIT [protected]...
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Shreyash.jain
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

De-activation of Hello Tune

Address:Kolkata, West Bengal

I have called Airtel Helpline 12 times on 12 different days, requesting to de activate the hello tune on my landline [protected], however every single day the same story repeats. I am told to wait upto 4 hours after calling for de activation to process. Mailed them thrice to receive no response from their end. This is the worst customer care service....
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D
dr.ajit
from Visakhapatnam, Andhra Pradesh
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No support for 4g

Address:Visakhapatnam, Andhra Pradesh

I stay in Visakhapatnam..lm getting 4 g speed everywhere in my city except my own house it goes back to 3g.. Airtel office says to wait for sometime and customer care say to wait for 24 hours every time i call...if they don't have a solution they say that they will connect my call to the supervisor and then they hang up without connecting my call to the supervisor... Aitel has increased their service charge from 12 to 14 % and this is the...
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V
vivek kumar mishra 3322
from Ludhiana, Punjab
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Network and Data problem

सर आपका वाराणसी में 3G बहुत खटिया है मेरे बार बार कमपलेन के बाद भी ढिक नहीं हुआ। ओर डाटा रोमिग देखाता है इसका उचित समाधान करें। कयोकि आप लोगो को सिर्फ बिल से मतलब है जब तक बिल...
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I
itsme4u
from Kolkata, West Bengal
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regarding carry forward of 3G data

Address:Hooghly, West Bengal

Last month I have recharged my no. [protected] with 3G pack of Rs 265/ 1.5gb whose validity is expiring today. Yesterday I got a message from airtel stating that I need recharge before the validity expires to save the unused data. So today around 10pm I recharged my no with pack of Rs 48 to save my unused 940MB data. But when I checked the data balance it is still showing that my previous data is expiring today(13.06.15). When I talked to...
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H
Hamza Najmi
from Mumbai, Maharashtra
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Wrong Charging and no response from customer care

Address:Mumbai City, Maharashtra

With the announcement of Mumbai being a separate circle, atleast there should have been respect in the sense to let the customer's complete their active packs, which concern maharashtra being a local and not a roaming! On calling the customer care(numerous times) with a holing time so huge, it took almost a huge chunk of my balance out(again a cheap trick by airtel) , they had the same blank poker faces they always do in regards with...
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L
legaleyee
from Chandigarh, Chandigarh
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Re: UNJUST ENRICHMENT

Address:Chandigarh, Chandigarh

13.6.15 Good evening! I got the mobile portability from reliance (CDMA) to airtel (GSM) and the same was activated at around 10 PM on 12.6.15 i.e. yesterday. When in the morning i made the first call a window appeared with a caution that for making a call roaming charges would be applicable. This was quite amazing since my phone is registered in chandigarh and i wanted to call someone in the same city only. Since it was...
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Y
Yathiraj Yathi
from Pune, Maharashtra
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not connect customer care

Dear sir Sub: i have air tel prepaid connection no is [protected] I use every month more call to air tel to air tel that why I was contact to Chamarajpet air tel store I was ask for air tel to Air tel call recharge .but they was not informed to this information .they was forced to convert In to post paid connection .there girls sitting in airtel store not given information about prepaid they only only give information only post paid. And...
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G
gagan2635
from Sri Ganganagar, Rajasthan
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complaint against airtel mobile company regarding hiding the facts

Address:Chandigarh, Chandigarh

I am a customer of your company for more than 10 years. Your company representatives had hidden the information while offering new plans to me twice. First time I lost the internet unlimited plan of Rs. 125 which I was using right from beginning of my mobile connection. And now on 1st June again your representative offered me my plan 299 (calling and internet) and assured me that my monthly charges will be reduced significantly and for the...
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M
Megha Manish Jha
from Gorakhpur, Uttar Pradesh
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Worst support I have ever seen

Address:New Delhi, Delhi

I applied for Airtel connection, after calling the customer support number @ [protected] they created a lead and forwarded to a DSA based in Tilak Nagar. I was looking for 5 connections, their executive was suppose to come to my office to explain the plans and packages but no one turned up on 9th June 2015, next morning at 12:30 P.M. I received a call from a guy named Pradeep from the same DSA stating that executive couldn't make it so he...
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A
agarwal pawan & co
from Kolkata, West Bengal
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Broadband connection no 033 40088906

Address:Kolkata, West Bengal

For last 2.5 link light is not stable. there is huge waste of time in making complain. And after complain attend the phone from airtell office the status of correction give appointment to engineer and they ask again to change the time and the ask for next date time.some time junior people come only to comply. In nutshell service is worse then BSNL. pawan kumar agarwal...
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Address:Ahmedabad, Gujarat

from few months my my sms and customer care call facility is blocked.
when is go to airtel store there is an wait for an hours and when my turn come that your airtel store employ asked to other people to have any one bill payment and tell me wait for 10 15 min what the heck this i want MNP Just one time send PORT number Please...
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V
vv98180
from Delhi, Delhi
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Elevated bill with false charges

Address:New Delhi, Delhi

Dear M/s Airtel, I am associated to airtel for more than six years, and have regularly faced the problem of elevated bill amounts in the past, same has happened this month to add my pain, where a bill amount of whooping Rs.3910 (bill period 5'may'15 to 4-Jun'15) has been raised against my Rs 1599 solitaire plan. When contacted, customer care guys told me that I have overused my 3g data, and a total usage of around 8.8 GB against...
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P
principalpradeep
from Kantabanji, Odisha
Mar 13, 2022
This thread was updated on Mar 13, 2022
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WORST CUSTOMER SERVICE BY AIRTEL

Address:Koraput, Odisha

My airtel number is [protected].When I found that the airtel SIM is not showing signal I contacted Airtel customer care outlet at Bhanjanagar (Odisha).The lady who attended me had the number [protected]who told me to change the SIM by producing necessary documents, old SIM and 50/-.I got the new SIM on 20/5/15 with the same number.But the lady had not submitted the documents in airtel office. That is why after I came back to Sunabeda my SIM...
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B
bhuva51
from Delhi, Delhi
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4G SIM

Address:New Delhi, Delhi

I have bought a 4G enabled handset but I'm not getting a postpaid airtel 4G connection. I'm calling airtel customer care everyday but none of the representatives can provide me the info about a new 4G postpaid connection. My airtel number is [protected], [protected]. Please help me to get a new airtel 4G postpaid connection....
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R
rajani312
from Bengaluru, Karnataka
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deactivation of number more than 48 hrs

Address:Visakhapatnam, Andhra Pradesh

i have attatched my postpaid number [protected] to my husbands primary account number [protected] under my family plan, i hav activated with the new sim provided, usd for 2 days, then they have deactivated my number more than 48 hrs when i have called the customer care reharding no caller identity for incoming calls, no proper response till now...
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S
seshadri k.c. seshadri k.c.
from Chennai, Tamil Nadu
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lost mobile lost with sim

This K.C.Seshadri residing at No.6/36, Kanakavallipuram Street, Theradi, Thiruvallur - 602001 I would like to request Airtel to deactivate my SIM Card No.[protected] which I have lost along with mobile phone today evening around 07.15 P.M near Canara Bank while aboding Route No.77 Bus to reach office for night shift duty (MMM Hospital, Mogappair). Kindly deactivate the mobile No.[protected] immediately and send me confirmation mail to my...
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M
minie
from Gurgaon, Haryana
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service cancelled without verbal intimation

Address:Darjeeling, West Bengal

This is to bring to your notice that, my phone services were cancelled without verbal intimation or reason for disconnection.I have not been using your services since second week of March. This month someone called on my alternate no for overdue amount. Same could have been done before disconnecting the services. Till date all bills have been cleared on time, there is no problem with respect to intention of payment but a customer should...
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N
nagabhushanam.nukala
from Hyderabad, Telangana
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Amount Debited but service not provided while doing transaction from Airtel Money app

Address:Chennai, Tamil Nadu

Transaction 1: Date : 9th June 2015. Amount : Rs. 25 for 2G Data(125 MB for 5 days). Transaction 2: Date : 12th June 2015. Amount : Rs. 100 for Topup. Both the transactions has been debited the amount from my Cards, but the services not got activated and the amount hasnt been rechargeed....
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Address:New Delhi, Delhi

I have been charged for internet = 558.5 Rs and corresponding service tax charges as well. I was not told that I will be charged after 1 GB upto 1.17 GB. I was told by the Airtel Customer Care Representative that it is 1 GB 3G data and then after unlimited 2G data. It was activated back in March 2015. Now I am charged for the bill wrongly for the bill[protected] for the period 05-May-2015 to 04-Jun-2015. Please ask Airtel to waive this...
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