Airtel Complaints & Reviews

Airtel you have the stupidest customer service ever!!! For some reason you have added somebody else's DTH account to my broadband account, for no goddamn reason, and I have been telling people, who you call your customer care executives, but just really with no brain activity to remove my number from that account. its been more than 3 months!!! how long does it take??????? And now, to make matters even more crazy and stupid my broadband account is reflecting under the DTH account holders name!!! Amazing Airtel!!! Brilliant! Brilliant!!! I could try to sort this out with your customer service, but like said they are ! And every time I ask to speak to supervisor, lo and behold they are all in a meeting! Doing what? peeling bananas for the monkeys you have working in your office?? No .. wait... let me take that back... monkeys have more brains! Seriously guys get your act together! Your customers do not have the time and the patience to sort out issue that not of their making!

Dear Airtel, I have purhased microsoft lumia 540. On 24th of june 2015. as airtel and microsoft offer is for avail of double data on rch but i did not getting it kindly please provide me detail about it and why i m facing these type of problem.. if positive action no taken..then i will never purchase microsoft and airtel things..and also suggest my friend circle to do this.. my contact email id.[protected]@gmail.com airtel contact no.[protected]

On 23/06/15 I got a call from airtel. Their represtative tell that u can use 3G service in ur area after selecting vodafone or Idea network. I agree for the pack but after pack activation I search the network there is no 3G network of vodafone but idea is there but idea didn't register i call 198 they that tie up with IDEA is withdrawn. They said that claim ny complain and said that they resolve my problem within 24 Houra but after 72 hr i m not able to use 3G service. Now on 198 they say that u not selecting vodafone 3G I answered them that there is no 3G network of voda how can i register it.Before pack activation they had tie up with vodafone and idea but after pack activation they said that they have no tie up with idea. I want my money whicj the activation cost 56 rs back. Refund my money and stop giving wrong info about ur packs.becoz it can damage ur status in market.

In my mobile number Laila service is automatically activated and 35 ruppes is deducted from my account. While approaching Airtel customer care they are responding that no refund will be given. Calculating approximately if they deducted amount of 30 ruppes in average for 1 lakh customer per day they will get profit of 30 lakhs per day...What a stuipid thing doing for airtel customers by airtel network. Need proper answers from the Aitel finance team.

I have made the payment for MTS Prepaid number though MObiwik but the subscriber wrongly choosed Airtel. I request you to kindly return the same If you have any query in this regard you can contact me on the above mentioned number. Looking forward you positive reply in this matter Thanks Arvind Vajpayee [protected]

Dear sir bharti airtel cut my 20 rs yesterday night around 11.30pm when I call airtel consumer care number then told me they are not response for that money and they have more consumer accept me they don't have any time or any complaint number for that discussion .In lanjigarh Kalahandi district osissa 766027 in my village airtel network is not good frequently the same problem happens to all my mobile number is [protected] please give me some solutions about it

Sir my number is [protected] if iny calles incoming and out going and sms do not working in 3 days pleas solve this problem thank you

June 26 12.41 am Mobile number [protected] No response from customer care since June 5th. Calls to postpaid platinum service are forwarded to prepaid section, but no one picks up the call. Connection problem or invalid imei message displayed and unable to check any balance. Deduction of currency for calling customer care even thought not a single person answers it even after waiting for 15 mins. Offers are provided but cannot be activated or used! Extremely negligent service. Poor customer respect. Worst connection.

We have applied for an Airtel connection on 9th June and paid 1000 Rs. It is really unfortunate that despite many calls nothing has been done till today. Our CEF number is TBLR 6978502 Airtel representatives have no idea what is going on and we are not getting any response. We have launched a complaint as we #56949454 but no response on reason for the delay We got an email from [protected]@in.airtel.com today saying another 48/72 hours to respond back to us This is pathetic

Done recharge of RC 97 on Airtel no. [protected] thinking of data pack, later realised that in AP, TG services RC 97 doesn't have any valid recharge, 97 have been deducted from my account. But did get any recharge. RC done on 25 June 2015 at 21.45.

My name is Gnanasri. I'm from Visakhapatnam. I & my husband are Airtel Customers since 10yrs. I have called customer care on[protected] at 10.20am &asked about roaming pack for more than a month. Then Mr.sachin kumar customer care executive replied me to recharge rs.196 val 6mnths. I have recharged my husband no. [protected] on same day evening at 8pm &surprisingly benefit he got is 250mb 3gdata. I called customer care again &gave the complaint. They transferred the call to supervisor & I told about the problem to him. Then he said we will take action on the concerned executive but I asked about the lost money & how can I get it. He told ' u cant get it back u have lost it'. Hw can I leave it like that as I got a wrong benefit for 196rs.. Please give me back my money into the account or my benefit. As the roaming pack is very necessary for us now.

Madam/Sir, I am one of your old customer using two sim of Airtel since 2011 whose details is as follows- 1. [protected]- Use for calling 2.[protected] - For Internet use(3G) About more than one months i am facing a lot of problem due to connectivity problem neither i am able to call any my friends nor i receive any call during the time when i stay in my room.Due to connectivity problem i am unable to use my internet in my room properly. I tried several time to connect with customer care to register my complain but all my effort went in vain.Please Resolve my problem as soon as possible. My Present Residential Address where i am facing these problem regularly is follows- Name-Ranjit Kumar At- Just opposite of Kanahiya TVS showroom, Near the Clinic of Dr Vandna Gour, Siyaramnagar, Ranchi Road Dist-Ramgarh Pin-829117 Please Take appropriate action as soon as possible.

-----Original Message[protected] From: [protected]@gmail.com To: [protected]@in.airtel.com Cc: [protected]@savemoneynow.in Sent: 24/06/2015 07:08:21 PM Subject: 4G Wife hotspot dongle not activated Dear sir. We purchase Airtel 4G Hotspot dongle from MSDM RETAIL KART PUT LTD NOIDA AND PAID RS.2300.00 RECEIPT NO.14903. THIS DONGLE NOT ACTIVATED TILL NOW. PLS HELP THANKS RAMVEER SINGH GHAZIABAD MOBILE NO.[protected]

Kindly be informed that Mr. Srinivasa, from Airtel Mob no [protected], gave me a call at about 1730h and said he is coming for address verification checks. This was for the 4G post paid data card that I had applied for. He came and asked my name. I said my name is Jasmini Chandran. He asked my job which I said. No of years of service. Then he asked me to sign on a form. The form had rows where it was mentioned that dongle provided etc. I told him that I have not received the dongle yet which was the fact. (Ms Kanthi Shetty, manager from Airtel Office had spoken to me and told me about the 4G plan. Mr Pranesh visited my house 2 days back, however he had not given me the dongle yet). I signed one form and gave Mr Srinivasa. He gave me another form and asked me to sign it. while I was reading the form, he suddenly pulled the form out of my hand and crumpled it. He also crumpled the other form that I signed. He started yelling at me at my apartment complex. He said I asked you to sign. Why are you not signing. I was shocked at the behavior. I have not witnessed such harassment from any official so far. I gave him all details he asked for. Iam an Air Force Officer with 19 years of service in defence and outside. I told him this is very shocking .He cannot shout at a customer. He shouted at me that he will stop my connection. If Airtel has such employees, it is very bad for the company. I will request you to look into this on top priority and deal with Mr Srinivasa for the harassment that he has rendered visiting my apartment. Regards Jasmini Chandran [protected]

I called the airtel 121 customer care for more than 20 times today but everytime i was given a wrong information. Also my balance was detected by Rs. 200. And service was provided even after I visited the Airtel store. date of event 25 June 2015.

I have Airtel DTH connection with HD + Recorder STB. From last few weeks I am not able to do recording. "It gives HDD0001" error and description says unable to record, contact customer care. Another, issue is after 1-2 hour of continuous watching, setup box gives error and restart every 5-6 min. I have first registered complaint in this regards on 16th June (Ref No :[protected]. Airtel engineer came and confirmed that issue is with setup box and we need to change that. He ask for recharge for at least 1000 INR for same. We did that right away. :( He told he will come next day with new Setup Box. From that day, we are waiting to resolve the issue and there is no show from Airtel Side. On top of that they closed my complaint as resolved on next day, 17th June. I again called customer care and they have open new complaint on Saturday, 20th June with ref . no : 44764956. Till now no action taken on this. I again called on Tuesday, 23rd and got new ref no : 44839906 but as of Thursday, no call and no resolution. I have recharged earlier for 1 year plan and again for 1000 for setup box. With this, I am loosing ever day and not sure when my issue will be resolved. I need help from this forum and want Airtel to refund my full amount of recharge and 1000 for setup box. I will shift to some another provider. Very bad experience from Airtel. Regards

LATE fee fir se laga diya h jab ki net bhi proper nhi chalta h ya to aap log mera connection cut kr de ya net sahi chalwaye issi karan mai last bill late jama kiya is baar 1551/-rs ka bill aaya h jisme se late fee - bhi karoge to bhi 1451/-rs ka bill h please mujhse do instalation me payment le lijiye ya fir connection cut kr dijiye jaisa bhi ho bataye mai jama karne ko manjoor hu aap arrenge krke mere id pr send kr dijiye aaj hi fir mai baahar jaa rha hu Thanx

my airtel mobile number is [protected]. i got a new 3G data pack on[protected] at 11.23 AM of Rs. 246.0 . The TransID is[protected]. But my data pack is not working even though mobile data is on. Please look into my complaint and rectify it immediately.

Dear All, I paid Rs.1700/- including late fee on 23 6 15 at Airtel outlet at Ernakulam Madhava pharmcy jn ... the bloody people they have not updated this to Company .Today Company has barred my out going facility and now they are saying that i have not the amount . For the reff i am attaching payment receipt to this... and please suggest me, , , now i am going to customer court because this is a clear case of cheating, , , , , , , please advise out going barred

I have make a request to close my dongle no [protected] Name: Anand Jebaseelan D R Completing the dues the request is taken 0n 25th April 2015 in Airtel showroom - SR No: 61543484 After 2 days a gentle man called and said it is closed Again i got a bill in next month Again i raised a complaint through the customer care on 27 th may 2015 - SR no: 62168323 After 2 days a new gentle man called and said it is closed, sorry for the error Again the third i got the bill - so as usual i have to call the customer care and make a request - SR no : 38102928 But still there is no reply from Airtel Are Airtel playing with the customer or cheating the customer by doing these type of activities Cant they have basic sense to close the deal This is the main reason i hate Airtel - Poor customer support and back end process This have to be done within 24 hours of time otherwise i have to file a legal action for these type of action It is totaling ridiculous and making me panic every month Please help us to get out of these type of activities I hope the concern higher officials will make action immediately and fix my problem Waiting hopefully