Airtel Complaints & Reviews

Hi, This is Sachin Shukla. I have applied for billing address change for my postpaid number. I have sent my documents, address proof after scanning to [protected]@in.airtel.com, however they are not replying and replied only once when my docs were not right. After that I have sent multiple emails on same I'd, but they are saying that they can't see my email and if they can see my email, then they can't see the attached address proof. Just stupid replyreply I am getting every time. They try to make fool every time. After that since last 6 days I have submitted to Airtel gallery and still my address is not changed. Please address the issue immediately else I will disconnect using ur services and also make others aware about all this happening.

Hi Guys, I had requested for an airtel broadband connect on 29th of april. I had paid the money on the same day. Airtel have promise me a connection and assured me that connection can be provided to my house. My Airtel Fixed line number is [protected]. After a month they told that connection is not possible in my place and told that they will refund the amount of 1000/-. I submitted the retails required for the refund like a scared copy of a cancelled cheque, the bill and my back statements. Till day i have not received the refund. I have summited the details for the refund 5 times. On a latest note i received a call from airtel staying that till will take another 10 working days for me to get the money. The reference number is 57457388 for the incidents i have raised. Please look in to this and help me out on this matter.

Dear Team, It is very shameful to happen with such a prestigious organization. Data usage you are showing are as bellow time data usage 8:22pm- 81.5mb 9:31pm- 100MB 10:44pm- 71MB 11:53pm - 91MB 12 to1am - 31mmnb 5:13am -71MB 6:26am -36MB 6:45am -12MB 6:53am -1.15MB 6:54am -1.15MB 6:55am -1.15MB 6:56am -8.4MB 6:57am -11.4MB 0 balance 6:56am 117 rs deducted The above data usage you have provided me when I asked for details. As I am using my connection since long and there were very limited use I do with internet and the timings you have shown here are completely irrelevant from my data usage period, you deducted my data on that timings. You have completely wrong information about data usage and as your system shows the usage and with that reference you can not claim you are true and we are wrong, because in my cell phone it is visible that how much data I have consumed from which time. I need clarification and my refund immediately in this case. Also your executive didn't took my complaint and disconnected my call immediately. I want clarification in this matter also. Why you don't take our complaints? don't we have right to file complaint against your wrong activities? I want answers of all these things. Contact me immediately and resolve my issue ASAP.

Airtel broadband connection in Sushant lok 1 Gurgaon haryana. I took connection of airtel on saturday. On sunday they installed wifi router. And from monday my connection has been cut. I called several people and several times on their customer care. All they say is that my connection will be fixed shortly. But no one came to fix it. I generated a Complaint through web and they closed that complaint without even coming to my house to fix it. And their customer care says that I should generate a new complaint which will be fixed in 24 hr. This is harassment. I hope they will hear something here and try to improve.

I had repeatedly received miscalls from your New Delhi office bearer on my BSNL mobile phones [protected] & [protected] particularly on 12.07.2015. It is learnt that these miscalls were raised to harass me from different 4 numbers as [protected], [protected], [protected] & [protected]. You are requested to take displinary action against that office bearer and also provide me the name and details of such person to know his aim for such activity. warm regards. Lala Ram (Retired, Sr Manager, HAL)

On Sunday I went to change my sim to 4G at Airtel store sec 9 Rohini delhi . My token no was 29. Waited for more then half an hour but staff did not help. They are very rude . Said complaint kar do kuch nahi hota . Earlier also I complained about poor network at my home but I understand that in Airtel nobody bothers for loyal customer. Is there anyone to listen . Tapan jha
Sub Divisional Magistrate Delhi

I was using my airtel number [protected] from last 4 years and this February I shifted to Dubai for some official works. I was not using my airtel sim for the last couple of months and now my number got deactivated. I badely need that number back and have to keep it activated. Please let me know what I have to do for the same. My current number is [protected]. Airtel could u please help me out in this??

I had received a phone call from airtel customer care number[protected], Your excecutive offered me scheme of caller tune with my name @Rs.23/- Per month. I accepted the same and Rs.280/- was debited to me which was not told to me anytime in the call. How come you peaple can deduct the annual charges without my consent. Listen to the entire conversation Ms.Sonam has has discussed only monthly charges. Your excecutive has done a fraud and i want the charges to be credited to my account and stop the service or else i will shift to some other service provider along with 70 corporate connections we are using.

Dear sir/madam,


This is to inform you that i am unable to use my data service since 06.07.2015, at that time i spoke to customer care and they told due to data upgration you are not use data service after so many call to customer care still i am not use data service and without using service data deducted from my pack.


I have complaint to airtel customer care vide customer complaint id 63104906 dated 09.07.2015. But yet to be resolved the problem. New complain no. 63179975 dated 13.07.2015


I was talking with customer care on 10.07.2015 they told to your service has be started succefully but i have not recd. Any call or sms unless and untill i am using 4g service in mumbai but there is no use of data.


I have all recoding with me if you require i will send you.

As per guidance by airtel galary i was change sim card on dated 13/07/2015 but yet to be solved.

Request you to please treat as a urgent basis and resolve my problem.


Regards,

Dadasaheb tayade

[protected]

Respected sir, I have been receiving offending calls from the following phone number-.[protected] I tried locating the mobile phone number owner but I could only locate the area and the carrier of the mobile number.Please I would like to know the name and the address of the owner of the above mentioned phone number.

Hi, I am Sahil Sharma from Delhi. We are Website Designing and Development Company. I required a new broadband connection for my office in Okhla Phase 1. One of Airtel executive (G.C. Tripathi #+91-[protected]) followed up with me. On 7th of July i applied and submitted all my documents with 1000/- amount. He commits me to activate my connection in next 24 HRS. But, the all his commitments and talks is only a sales tricks. He is totally fraud, Just pick my documents to complete his targets. Now its 14th July, Even no executive is visited my office for wiring and other installation. When i called his Manager Amit (+91-[protected]) regarding the status of my connection. He also gave me some time, but NO RESULT. From today morning no one pick my calls. When, I tried to another number they gave me a new Story. There is no place to give you connection you need to wait some time. I already disconnected my old MTNL connection because of G.C. Tripathi's Commitments. As an IT company Internet is an important part of my business and from last 7 days all of employees on leave because of no internet. Now I don't know how the Airtel Company handled my complaint and what action they will take. And who gave me the cost of my Last 7 days business.

I have asked for new connection recently and one representative came and collected required papers and photo and the money and told that someone will contact me regarding the connection. Since then I haven't heard from any one. My receipt no. Is TNPC393192, please someone do the needful.

I bought a new sim from Airtel representative, a sim was given qouting it is fresh and unused number. I used that number for a month and got to know that earlier sim was beign used by someone else and i was getting calls on his/her behalf. When I asked for change another sim was given to me. For the new sim all the bills have been cleared but outgoing facility has been barreed because they want me to clear the bill amount pending for first sim (one month bill). The question is why am i being asked to clear off the bills for another number when it was defaul from Airtel.

I have a Post Paid Connection. i paid my bill 04/7/2015 but today i revived this Month bill Add Charges with Next Month. i was Four time Visit your Air tel Store (Maa Durga Enterprises, Airtel Express Ashok nagar road no-1, kadru ranchi-02, jharkhand) for Bill Payment Massage. but Stiil my Payment not Punch. i want to Weaver my Traveling Charges .300 RS . i was Mae telly harsh by Your Si stem. very Pathetic & poor Service. I Allays Share My Feedback to Facebook & Twitter.this is Your Best Service? How Can you do this type of Service?

I had made a request to Airtel under the new national mobile number portability and have submitted the unique porting code and necessary supporting documents (including signed application forms) on July 4, 2015 to the executive who visited my residence. The executive gave me airtel sim cards for the two numbers that I wanted to port ([protected] and [protected]) and informed that the porting will be completed within 7 days. However, thereafter, I have not been able to contact the executives (Sunil - Email: [protected]@gmail.com) and Anu ([protected]). I also tried contacting the Airtel Customer Care, however I did not receive a satisfactory response to my query - I was told that they are unable to retrieve the application status from the system.

Hi, I recently ported from Vodafone Karnataka to Airtel Karnataka. Post porting, I am able to make outgoing calls from the Airtel number. However, I am unable to receive any calls. Whenever someone tries to call me, they get a message - "Number is invalid". This is really disappointing. Airtel doesn't seem to have any immediate solution.

I'm Gaurav from Bhopal. On 4th of July i made a request of new broadband connection for my home. Next day an executive name Shubham of airtel came to my place and filled the forms and took my money and said that it would be done in 2-3 days and had said that a confirmation msg would come the same day but nothing had happened yet. No confirmation mag has come yet and the person Shubham is just ignoring me. I called his executive also but they ain't helping me neither any progress has done. Firstly they were saying that your request has gone into rejection so i give him again all the correct documents but therefore also they are not setting up my connection. I'm really frustated and want instant help.

My name is Jaiprakash, I have raised a complain(Complain#[protected] for shifting the Airtel DP box which in front of my house. I am planning to demolish my old house & re-construct the new house. I have raised a complain in the month of April 2015 and a person named Sanmugam called me & told that the DP box will be shifted with in 10days but nothing has happened till date. Later in May once again I went and raised a complain to Airtel santhome office and they re-assigned the ticket to a person named Magesh. Magesh inspected the place and told that it will be shifted within a month. When I followed up with him after few days he told us that the request has been approved in June and the DP box will be shifted within a week but till today the DP box has not been shifted. Whenever I call the person Magesh he never picks his phone and he tries to cheat us by not picking the phone. Iam not sure what is happening with Airtel. Iam really loosing confidence with Airtel for such a bad customer service. Could you please shift the DP box ASAP as it is affecting my house construction work. I am not sure what is going on with Airtel and such a bad customer service. There is no proper response in spite of complaining many times. Note: I had raised this ticked in April and till now it as not been resolved. You can reach me at +91 [protected]

Complaint number 62081045, open since 23rd May 2015 Network coverage in our residence is very poor. Airtel provided and installed a repeater after almost a years chasing. Which worked very well for a month or so and broke down due to some faulty equipment. It took airtel 4-6 weeks of chasing for them to come and assess the problem. They were very quick in getting the replacement. However installing that is now 6 weeks on and still not done. I need the install complete asap for us to get on with our lives. Any help in this regard to expedite will be highly appreciated.

I have recently been trying to make payments for landline/broadband and prepaid mobile recharging online but have been facing problems. 1. on the 2nd July I made tried to recharge my mobile phone [protected] for 550 and 200 respectively. Once the amount was deducted from the bank a message says Transaction cannot be completed. These two amounts were returned to my account the same day. 2. on 6th July I again tried to recharge my mobile phone for Rs. 1100. Again the bank was debited but the same message came and there was no recharge. This time the money was not returned. 3. This morning 14th July, I tried to pay my landline/broadband[protected] and the bank was debited INR 2176 but immediately on processing the payment the message came that the "Access denied". I have never faced any such problem earlier. Kindly look into this matter and refund the amounts asap.