Airtel Complaints & Reviews

Dear Sir, I have bought HD+ Value Prime 12HD Plus package on 17-Jun-15. In the list given on the site, “star sports 3”, "Hungama" is listed and I bought package based on that. Now from last 2 days I am calling at 121 and getting response that star sports 3 is not in my package. I have never been cheated like this at least from Airtel. Even I don’t know and can’t check all 136 channels which are promised and not being transmitted on my HD+ connection.

Hi Team, This is very disappointing from the service of airtel, Today I have recharge of Rs. 246 for 1Gb data from paytm application, then received message from airtel "3G Plan is now activated on your airtel mobile Create your own myPack Call 1294, Dial *129*4#, www.airtel.in/mypack" But I m unable to see 3g network and then from *121# enable my 3g also and calls up 121 customer care after a long hearing all the option when I m about to reach customer care representative call get disconnected. Plz... Help me to get my 3g activated ... Regards, Tapas

i've bought data plan of 955 on dated 13 june 15, using airtel my app which mentioned i was suppose to get 6 gb and i recieved only 4 gb, i've talked on 198 helpline but of no avail, they've raised a complaint and even after a week they keep saying you'll get 4 gb only. Even though, till today they have the same offer available on their app. my transaction id is 371252, i really appreciate i could get my remaining 2 gb back. I'm attaching the snapshot of app history mentioning 6 gb for 955, recharged in specified date. also attaching the snapshot of plan mentioned in airtel my app

Sir ... I got bill more than used internet data .. I frequently checked my usage data by sending request to customer care they sent not more than 1gb which is my monthly limit every time .. then I happily used data .. but yesterday I got bill which is showing excess amount .. . I have proof msgs from customer care which showing not more than 1 GB . .

i need to know about STD voice services for my no. but none has been giving me suitable answer from many retailers of Mumbai. I have tried more than 10 times to connect customer care since last week. I also went to Airtel gallery they also unable to solve my problem. They just recharge my no. & send me back but it doesnt work. Now what to do!

I recharged for watspp 200mb yesterday and my talk time got debited by 150 rs yesterday. tried my best to connect to airtel customer care yesterday couldnt connect to executive.Today again the same thing then what is the point in charging for the same, on the top of that i recharged for ISD offers it was also not availed because of that i again lost 238 rs today. i guess they know only how to debit money from customers not to credit it back. their service is so bad. they are cheating customers

I have a number with airtel corporate plan & 1 GB data usage plan. My billing cycle is 5th to 4th of next month. I was in roaming from 5th to 15th june 2015 where I have no network to use internet. Back to Delhi on 16th June where I used 294 MB data only and which is showing OK in my mobile data usage. Suddenly I got message from airtel that 'you have consumed all your data' . Tried to get help from aitel customer care but no action yet. They are just forcing me to agree upon I have used all data which is very disappointing. Please someone help. Biswajit [protected]

Dear sir I get a post paid connection for six months advance payment plan in October'2014. Due to some reason, I could not use the connection after 31/01/2015. But after completion of six months company raised/ the bill and send me to be paid. I want to know, why company continued the connection, after the completion of six month advance rental plan contract period and raised/ send me the bill to be paid. Ajai Kumar [protected]

Dear Sir/Madam I Have 6 AIRTEL Postpaid Connection But i have nor recieve my bills from january month 2015 to june 2015 and i has been requested to Pigeon Courier Service and request to Mr. Rahul on This contact no - [protected]. But he Does not response and i have again to again request but he says that you courier has been transfered but i have not recieve my Airtel bills and I have not satisfy to Your Pigeon Courier Service So I Complaint to You . So please You understand My Compalint because i have problem to payment of my bills last date.

I'm using airtel prepaid. I did a recharge for 3g 103rs and I got a 3g data of 300mb. When I use the internet from the data which I had, same time airtel is deducting from my main balance and making the amount zero. This happened with me many times and specifically happened with me continuously on 15th June'15, 16th June'15 and 17th June'15. Airtel people having rights to deduct from my main balance only when I finish my data. But here in my case they continuously deducting from my main balance even if I have a date. If I call to the customer care nobody is responding to my query. One of the executive said, they can't refund full, if I want they can refund Rs.24. They deducted my money like anything from me without my fault and saying that they can't refund my money. I request you to help me on this to avoid this kind of cheating. See my attached screenshot. Still I have a balance. only reason I use the internet because I have the data showing when I check it or else I would have recharged and use it.

I am writing this complain on behalf of my Retired Father. His name is PK Saxena, he lives in B16, Nehru Apartment, Nehru Nagar 3rd, Ghaziabad U.P.(201001) He bought this house in 2009, and my family shifted in this house in 2010, then they saw the airtel Internet connection out box installed in our house premises. It was a shock for us. It is installed in our outer porch wall, which is covered by almost 6 meter tall wall. In this space we keep our washing machine, our plants, our few expensive articles and we use this space for our day to day house chores activity. In short this space is not a public property. However, Airtel employee enter/ climb/ jump in this space without any prior information on pretext of repairing this box or making any new connection. With passing years their frequency on entering our house without our permission has increased. My father is having sleepless night because it is highly unsafe for my parents. This situation is indicator of how your Airtel ignore a common man problem. My father has gone so many times to Ghaziabad based Airtel office, handed over application stating please shift your Airtel box somewhere else but, to our Surprise AIRTEL, has a good system of passing on issues to one team to other. We called customer care, and they said WE CANNOT HELP. I am writing this complain to ask, WHO WILL HELP US THEN? I cannot leave my parents with this situation anyone can start jumping in our house and who knows with what intention they come again and again in our house. From last one year, we are holding construction in that area, but now we have our own need. That land belong to us NOT TO AIRTEL. We are not responsible for any damage happening to your airtel box during construction time. My parents have suffered a lot of mental tension due to this already, we request you to take action, else by July first week we will start with our construction. I hope someone out there can help us. This second time i am writing. Nobody from AIRTEL CALLED US.

1. The matter was taken up with Nodal Officer and Appellate Authorities of Airtel but no positive response. 2. Complaint under Consumer Protection Act was lodged with Hon'ble District Consumer Disputes Redressal Forum on 9th Dec'14 ( by post ). Not acknowledged so far. 3. Thereafter sent an E-mail to the State Redressal Forum on 2nd Jan'15. Also addressed the complain to the Registrar National Consumer Disputes Redressal Commission on 8th Jan'15. None of the authorities acknowledged the complaint so far. 4. I was out of country from Feb 15 to April 15. As such could not pursue the issue . 5. The copy of the complaint can be provided, if you are able to help me in pursuing the issue further. Regard, HP BHALLA, E-12, Kewal Vihar, Sahastradhara Road, Dehradun-248001, Uttrakhand, E-mail : [protected]@gmail.com Phone No : +91 [protected].

Hi Team, I am a user of Airtel Wifi through my Wifi dongle and getting charged for heavy 3G plans but the signal is quite low @ my place. I have contacted Airtel customer care regarding this around 10 times. They always say that sir we will ask our networking team to get in touch with you and resolve the issue. But its been 3 months now that I have been trying to contact them and tell our issue but seems they are not bothered about customer issues and showing ZERO sales service. They just want customers to pay money to them for 3G plans whether they get service or not. My data card no. is [protected]. The company can contact me at my registered no [protected]

It was my Airtel Post Paid Number in the Name of Mr Ashish Bist, SO of S.S Bist, which was issued in my name through my original Identification Record details.In the Month of December I was not able to pay my bills because i was stuck in Uttaranchal due to accident and bill was paid later by my Brother with all the LPC charges but they never activated my service so since month of December 2014 i have not got my number.I made several Request and later complaints as well but all in Vain.They always makes me fool and gives me lame excuse because my number [protected] which i bought in the Year 2011, which is five years Old and they are trying to sell this number in higher price.Its my humble request to look into my complaint as this is complete consumer Rights violation.

i requested for disconnection of my postpaid sim no: [protected] on apr, 2015..and i m receiving bills for april, may, june nearly 2000 just without using it..I really don't understand how carelessly they take customer complaints.. I have requested again for disconnection..I need airtel customer care to reply to the registered mail ID regarding the status..Pls be loyal and dedicated to your work without actually creating anymore delays!

Airtel recently introduced roaming tariff for Maharashtra and Goa numbers, if they live or travel to Mumbai. First of all, I don't understand why they introduced this. Many people got message that, to avoid roaming tariffs once has to do recharge of Rs 4 only ( for 60 days ) I got these messages multiple time. But, this recharge was not available at Store or online anywhere. When I inquired at customer care, they said that I have to do recharge of Rs.12. I am surprised with the kind of response I got from CC. Nowhere they sent this notification to any of the customer. This is totally misleading act from Airtel.

I called *121# airtel customer offers it will shows so many offers one of the offer shows Rs23 give 65mb 3g data when i recharge that offer not came and 1.7p/sec came that time i called to customer care he told Rs 23 offer not there but we dail *121# it will shows that offer what can i do

June 18 2015 topup By mistake while scratching my top-up I scratched it a bit hard and now my coupon code is not visible. Serial No [protected] recharge value rs.50. Send me the coupon code please. Please help me out with this! Please send the coupon code asap to my email id Priyanka.[protected]@gmail.com

I HAVE PURCHASED RECENTLY ONE PLAN "MYPlan Family 599 - UPW for my Mobile No. [protected]. Since then I am getting number of problems. Though other problems have been resolved by taking number of steps by me. But, the Internet connection is not activated till date. I have made number of complaints over phone and other plateform, but, no response. Shall I change my Network Provider. I am very much harrassed by the Airtel Co. ADESH KUMAR GUPTA

Hi I am Deepak today I raised a complain regarding for wrong recharge. I have recharge my no.[protected] with airtel app there mention a3g data plan 259 for 1 gb but they are activated different sceme and when I calling customer service he says the plan is updated and that's no t my fault because his airtel app is not updated... Please solve my issue and activate my same data plans ..