| Address: Bangalore, Karnataka |
Today I recharged ₹257 (500 MB 3G + 100 TT, 30 days for data) for [protected] on 11 Jul 2015 at 15:55hrs. I got data validity till 9 Aug 2015 23:59:59 hrs.
Now if I count the validity airtel is actually giving is 29 days, 8 hours, 4 minutes.
And this happens for any Airtel recharge which has validity.
But, BSNL doesn't practise this cheap activity. BSNL provide full validity, e.g. if I recharge (30 days validity) on 11 Jul, then day1 would be 12 Jul, day2 would be 13 Jul and so on and it would last till 10 Aug 23:59 hrs.
That means airtel is cheating with customers by stealing few hours in validity.
In my case, Airtel is not giving full validity of 30 days (720 hours), Airtel steals 15 Hours 56 minutes.
Airtel and other service provider, who so ever follow this cheap practise, must be strictly penalised by government. Their licenses must be revoked.
Aug 9, 2021
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.