Airtel Complaints & Reviews

Fraudster transaction has been done thorugh my Citi Bank Credit Card through AIRTEL PAYMENT with the following details. Date: 23.05.2014 Card No: [protected] Ref # 421410 Amount: Rs 5041 It is an illegal transaction and I have raised a police FIR. Can some officials from AIRTEL help me out to get back my money? Thank You.

My airtel No. [protected]. I recharged on 08.06.15 for Rs. 949/- (3G internet pack)from my airtel app through internet banking although amount was deducted from my bank account but I got failure notice from you and didn't got 3G data either. My transaction id is[protected]. Plz do the needful to refund my money so that I can do recharge again at earliest. Hope for a early action. Regards...

Dear Concern, My name is Amit and my Airtel prepaid mobile no is [protected]. I had recharged my 3g data balance through your official My Airtel app with Rs.149 on 7th June 2015, When i was recharging the Rs.149 plan benefits were showing with 500mb data with 28 days of validity on your official app. But i got 460mb data with 14 days of validity only. I had called to customer care they told me that the plans has been changed yesterday. Your airtel official app is still showing 500mb data with 28 days of validity in Rs.149 plan. Now who is the responsible for this. I just want to get same benefits as that time was showing on app before recharge. I would like to inform you that My Airtel official app in still showing 28 days of validity with 500mb data balance in Rs.149 recharge as on today on 9th of June 2015. I'm also attaching that screenshot. -Amit

I had applied for conversion of my postpaid card into prepaid card on 5th June, 2015. My postpaid connection has been deactivated on 5th June, 2015 arount at 10 p.m. While my prepaid connection has not been activated yet. Although after continous follow up i have not received any response from the relationship center situated at Bhuj city of Kutch district. My contact number is off since last 4 days and I am facing lots of problem. Also on 5th June 2015, My request for converting from postpaid to prepaid was 3rd time. previous 2 times my postpaid card was not deactivated.

Hi, My airtel no [protected], I am using this no since more then 5 years. Suddenly on 8 June 2015, My no deactivated. I talked to customer care and sent email regarding this issue. They are saying that document verification is failed. This is very disgusting that after more then 5 years use of sim, airtel saying document verification is failed. Thanks Vinay

There is a signal problem in Rupena agrahara as there are no airtel towers set up in that area. The tower is at bomanhalli. So the signal is very weak and it gets disconnected automatically while talking. There is no network available when dialing from room.Please set up a airtel tower near Rupena Agrahara.

I am a airtel Subscriber having number of +91-[protected].Today morning when I search for Net pack offer, there i found an amazing offer(By dialing *121*1#) of 2GB 3G data at the price of Rs.355/-. As aresult at early morning recharged my number with a talktime of Rs-390/- for direct activation of that scheme of 355, where i found an error message of"you are not eligible for this scheme" after that, call to 198 of airtel where they reply me that this scheme is already expire, if I wish to activate that scheme i have recharge through LAPU or recharge another pack which is a regular scheme. now my complain is - when I Have already spend 390 for that FAKE scheme, why should I spend unnecessary 449 again where they dont mentioned that that scheme was only applicable for LAPU recharge... With such fake schemes airtel waste our money.So I want, someone should take an action against them.

as there is connection box opposite to our home BM000608 E-7 mig 173 arera colony bhopal 462016. please shift the place of box from there towards back side because there is some civil work ( fixing pebble block) all around the boundary wall of park by which we think so that, this will make damage to cable line and box also. so please shift box as soon as possible and also please contact to me ( sudhanshu chatar) to make this shifting from sudhanshu chatar. [protected] E-7 MIG 173 Arera colony Bhopal [protected]@yahoo.co.in

My [protected] ref. no CDTPR[protected], registerd on 25/May/2015 at 12.06 pm will be update on 28/05/2015 but my ref.would not be up to date on 08/06/2015.plz sir, update my refr.no and solved my problems and give me my benifit. thanks . Dear Customer ! Thank you for writing to us. We acknowledge receipt of your complaint, your reference no. is PR[protected] . We shall get back to you within 2 hrs. We thank you for your patience.

Yesterday I have done a 3G recharge at my number [protected] with 455/-. Company website showing that you will get 2GB data and also additional 0.5GB data too but in stid of that I got 1.75GB data only which is less than a regular recharge data(2GB) available with the company.. What can I do in this regards, plz help...

I am living near Sector 15 Rohini New Delhi. I am a customer of Airtel since last 12 year. Since few months, call drops frequently. Low Signal or NO SIGNAL. Please rectify the problem otherwise I will be compelled to change operator. My Airtel Number is [protected]

I have raised a request with Airtel for transfer of my broadband connection No. 16588187 on 27th May 2015 ( Request ID[protected]. Me and my husband are calling them on a daily basis with Airtel Customercare and their Senior executives. Inspite of repeated calls on a daily basis no action has been taken yet. We were told that the TAT is of 5 days and today is already 9 th June 2015 ( already 12 days over) and still no action has been taken

Hi Team, I took Airtel Postpaid SIM and i given Rs 300/- as a deposit amount. I closed the SIM on March 2015. they told that through cheque you will get your refund amount(Rs 300/-). around 4 months over i sent mail to airtel Team (Email Id: [protected]@in.airtel.com) many times but only getting a response that we are sending cheque for past 4 months. Really i became irritated and depressed they didn't sent the cheque in my address. please solve this issue as soon as possible. Regards, Ashish Gupta Mob no: +91-[protected]/[protected]

The whole issue started with my internet services going down on 1 June. This was raised as an service request 56238802 in airtel. Despite multiple follow up with the customer care they kept postponing the issue after saying "As per our discussion it is postponed" when no body got in touch with me also and nobody seemed to be interested in even taking up the issue. Finally on 6 June night the issue was resolved after considerable loss of time, money and peace of mind for me. But among other serious violations of customer rights I saw Airtel was charging me much higher than what is stated on website and in ads throughout because I hadn't officially migrated to these plans . So I wanted to migrate to a plan that was available now in the market. I was already subscribed to 1649 80 GB 4 Mbps and wanted to change to 999 60 GB 4 Mbps. For what should have been a minor update and few minutes work the customer care person now refused to do this stating some back end issues. Now again I tried to reach back after 2 days and again they are not allowing me to change the plan and are not even giving me an option while I continue to pay extra. They also said I can't have request number so that I won't have a proof of this communication. Understanding this I kept following up our communication on emails and part of it is attached as proof. I have more email communications proving the way airtel is taking customer for a ride. I kindly request the authorities involved to take action against all the people involved or guide me in right direction so that airtel becomes answerable for this kind of behaviour from their employees.

Hi, I was using broadband connection with airtel landline number 43585602 for more than 10 years. In October 2014 I have given an online request to keep my number in safe custody since I will not be in town. The next day I received a call from your airtel person saying that the request was accepted and told me that I should pay Rs.500 as rent for keeping safe custody for 3 months. As said, I have paid Rs.500 along with the October month...

My cell no. [protected] Airtel prepaid, i was refiled rs. 158 3g net offer paln on 23 May 2015, before recharge i check on ivr offer, so offer is available, but when refil i get 200 mb and next 800mb not getting, i called again & again customer care, all staff saying benifit mb will back within one week, but after one week not getting mb, every care staff getting difference information. all staff saying you can wait 2 days, 3 days, 5day, what is this... This is total fake like cheating type.

To Whom it may concern, I would like to put a complain regarding my contact number [protected] regarding my blackberry services which is showing active but I am not receiving any data and service related to this from last 4-5 days .I have called up Airtel customer support approximate 100 times but no support and even visited near retailer .

I have remitted Rs.91/- twice on 3-6-15. but once the credit given- what happened to another one. please verify and give credit. The payment was made under 2g purposes but gone to regular talk time once for further clarifications pl. contact over mobile as i am not expert in online. m k veerararaghavulu 8-6-15 [protected]. (payment made through credit card)

Dear Sir, This is inform to you that I done 3G recharge of Rs 655 for 3GB 3G + Unlimited plan on my Airtel No. [protected] on 05th June 2015. Now I already consumed 3GB data and Now the problem of 3G speed is faced by me. According to the My Airtel android application there are not mentioning any speed related information. But now I was just called to Airtel customer service and got reply from them the plan is not full unlimited only the 3GB data have a better speed rest of data have not good speed it's only for suffering not for download & upload. So this things manipulate me. This kind of advertising manipulate the people and after they suffer the problem no one is available help. And receive the reply from customer service please once confirm the fully plan detail. So please do the needful and help me. Thanks & Regards, Saurabh Mahabrahmin [protected].

Sir/Madam, I had purchased a 4G wifi Dongle worth 2.3k with plan of Rs.1299 with 12 GB limit on 4-June-2015. It was told to me that the connection will be activated within 4 hours from purchase. But the connection is still not activated as I write this, its been 4 days now since my Purchase. The follow up with airtel customer care is pointless as they say we dont have your information yet and the local office of Airtel points to a faulty system which is why my data is not uploaded. 4 days of system not working! that's a lot of downtime. Please take this a complaint against Airtel for not adhering to their time of activation and no follow up after the customer has purchased their product. Not very pleased, Basanth