To:
Shri Sunil Bharti Mittal,
Chairman,
Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent, 1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi - 110 070. Tel. No.: +[protected]
Fax No.: +[protected]
From:
SUB: REGARDING CLAIM OF MONEY WHICH WAS DEPOSITED BY ME.
Respected Sir,
In connection with above subject I want to inform you that on 27/05/2015, I received a call from your company’s executive named Shri Ankit Gupta by no. [protected] on 08:00AM. He informed me that my SIM No;[protected] has won a lucky draw among 2 crores numbers on event of Shri Sunil Mittal’s Son’s Birthday. Then I asked him for confirmation whether he was real an executive of Bharati Airtel Ltd or other fake call. He replied with his address, post and informed my SIM no. (18 figures) which is written on behind part of my SIM Card. Then I have put trust on him. After that he explain the thing and call for recharge of Rs. 550/- as a activation charge in[protected] among this 5 digit contains the number which lies behind on SIM Card and other 5 contains company transaction code which was given by Shri Ankit Gupta) i.e. That was not a regular Mobile SIM No.
Then I inquired to him for further verification and my confirmation, as a question was of my money and time as well because I am an employee. He replied that he is a full time fully paid executive/Account Manager of Bharati Airtel Ltd at Dadar Head Office, Mumbai. And whenever I called him a tone was tuning of Airtel Company saying “kindly beware that you have called a respectable officer, kindly talk with him with full respectâ€. Then after a basic call ring rang. That one thing that is why I have put faith on him. Therefore I recharged of Rs. 550/- as an activation charge in above said Number on 09:20 AM from Amreli. Then a message has been received with Transaction ID [protected] and I have been said a call will be received by another person very soon. He demands for this transaction ID and then after a process of transferring a whole amount in my bank account number will be processed in 15-20 minutes. As per he said that this is the only amount which should I have to pay. He has said that this is the only amount and after that total money of Draw will be transferred to my account no : [protected] standing at IDBI Bank, Amreli Branch after 15 - 20 minutes of this activation charge. I have received more than 10 calls before I have remitted amount of Rs. 550/- at mobile shop. After about an hour I have received another call from Shri Ankit Gupta saying that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 6, 200/- as a Government Security in Bank of Baroda or in Punjab National Bank. I said that I am not able to deposit as I am an employee and date was running 27 and my pay will be occurred on every 1st on each month. But he sticks with his explanation and transferred the call to his higher supervisor/manager. Now I have contacted by another person who introduced himself as a Account Manager of Bhrati Airtel Company . His name was Shri Amol Singh. He informed me that all the transactions related to finance is running in the name of Shri Amol Singh, Account Manager. I said that I am not able to pay such a big amount then he console to me that kindly take some money from another person for a short term and put faith on us, we are not fraud persons. He said that this is the last amount to be deposited by me and as well as I deposit the money in PUNJAB NATIONAL BANK in the account number [protected] of Shri Amol Singh, The Account Manager of Bharati Airtel LTD, then after in 5 to10 minutes total amount of draw transferred in my IDBI Bank A/c No. immediately. He said that he has prepared a file of my name and he was waiting only for this transaction, then he can do further process. Then I was going to PNB, Amreli Branch and deposited Rs. 6, 200/- in Amol Singh’s A/c Number on 27/05/2015 on 11:00 AM.
After 30 - 35 minutes, I was informed twice that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 10, 300/- as a Transaction Deposit in Bank of Baroda and this amount will add in main draw amount i.e. I will get Rs. 5, 35, 300/- . I felt cheated and as I have deposited amount of Rs. 6, 200/- earlier so I have no choice because my money has been credited to Amol Singh’s A/c Number. So as a broken person tries for some survival I asked him so many time that would it be last transaction? He said with full consolation and told me not to worry about my money. Therefore I was going to Bank of Baroda and deposited an amount of Rs. 10, 300/- on 02: 00 PM, 27/05/2015 in A/c Number [protected] which belongs to Shri Deepak kumar Narayanbhai Solanki, another Accout Manager of Bharati Airtel Company Ltd. I waited and waited and at last I was said that due to technical error and because of server is down I will contacted between 07:00 PM to 09:00 PM. A call has been received at 09:30 PM saying that my procedure has been completed and I have to wait for next day.
A very next day on 28/05/2015, 09:30 AM, I was informed by Shri Ankit Gupta that as an Income Tax Charges an amount of Rs. 15, 400/- which has to be deposited by me in above said BOB account number. Sir, I have been totally broken down by your company’s this kind of policy. I was informed for payment continuously after and after whenever I had completed transaction, another unexpected new charges had been charged only after completion of transaction.
Sir, as I mentioned above that I am an ordinary employee and belonging from lower middle class family. I am not able for such risk but as I mentioned in earlier that Rs. 16, 500/- have already been credited in your company’s account manager’s bank account. As a result, I hardly arranged for deposit amount of Rs. 15400/- and done a transaction in Shri Deepak Kumar Narayanbhai Solanki’s account no. at Bank of Baroda, Amreli Branch on dated 28/05/2015 at 11:30 AM. After that as per my belief an another call received from Shri Ankit Gupta mentioning that I have to pay the amount for Rs. 9700/- as donation to Bank which was demanded by the Branch Manager of SBI, Dadar Branch (IFSC CODE: SBIN0000353). Now I had no choice. Again I refused to deposit such type of big amount and told him that I will contact nearby Police Station and file a complaint against Bharti Airtel Co. Ltd. “ for cheating, money laundering, public mentally harassment, waste of time and moneyâ€. As positive response was needed but I received negative saying that If I wish to contact Police, I am free to lodge a complaint and after that the call cut off. After 5 minutes, he told me to talk with the owner of Shri Sunil Mittal. I talked with you i.e. With the Shri Sunil Mittalji . And you also consoled me and said me that this would be the last amount to be paid and you suggest me for my benefit that if I am holder of a ration card then after I have to deposit Rs. 5, 200/- in above said BOB account number. Then you had transferred the call to Shri Ankit Gupta and he asked me for Ration Card No. I told him the number and I deposited amount of Rs. 5, 200/- in your account manager’s account in Bank of Baroda Account on 28/05/2015 on 02:30 PM.
Even after I had been told that as I am not belonging to below poverty line I have to deposit remaining 4, 500/- . I was exhausted totally with this kind of harassment but my money was entrapped in your company hence I had to deposit. I was permitted for deposit on the next day and he told me that I can do the transaction of deposit the amount on next day i.e. on 29/05/2015 without any problem because I have not even a single rupee on that day . On 28/05/2015, 07:00 PM, on 29/05/2015, 09:00 AM, I asked to Shri Ankit Gupta that kindly confirm that this would be a last transaction or not. He replied positively as so far. Then I did transaction in Shri Deepakkumar Narayanbhai Solanki’s account at BOB Amreli on 29/05/2015, 10:00AM.
Now, I was informed as so far previously, they told me to deposit late charge Rs. 5, 200/- on 29/05/2015 . Then I refused not to do any kind of transaction further regarding to this.
Particulars of Bank Transactions are as under:
SL NO Amount A/c No. A/c Holder Date
01 5, 50/- [protected] Ankit Gupta 27/05/2015
02 6, 200/- [protected] Shri Amol / Amul Singh 27/05/2015
03 10, 300/- [protected] Shri Deepak Kumar Narayanbhai Solanki 27/05/2015
04 15, 400/- 28/05/2015
05 5, 200/- 28/05/2015
06 4, 500/- 29/05/2015
Total 42, 150/- Rs. Forty Two Thousands One Hundred Fifty Only
Calls have been received from two numbers :[protected]/[protected], Airtel Office Phone Numbers. Belonging to Bharati Airtel Company’s executives.
Kindly tell me Sir, how kind of policies your company have? If all these fair to me? Even all these things happened with me I request to you for refunding me only those amount of Rs. Which were deposited by me in your Company’s officers’ accounts time to time. This is my humble request to give my money back to me and oblige to me.
With the hope of positive anticipation.
sham fool your customer care no. your tally caller not satisfy replay given to customer and behave very rudely and shut the phone harsh way. My probelm is not a small. last night between 10-11 pm i was try one pack activate from airtel no. *129*4#. the pack detail is calls and sms pack try for activation in my no. [protected].
i was try so many times in this one hour but all time one msg show in screen this is " UNKNOWN APPLICATION" Or INVALID OUTPUT ETC...
I FEEL THE PACK IS NOT ACTIVATE SO I WAS TRY SO MANY TIMES IN THIS HOUR. but no one msg i can received from airtel site for a activation i a was not confirm the pack is activate or not. i was try customer care no. but no body responding here.
any how, in morning 12th june, 2015 i was try customer care no. at 7am in the morning. one person came in line and shutting me and put down the phone. it s name is vikas something and he said go any where and complain for me i am not worry etc...
anyhow i was again try 121 and talk to another person. he listen all and last line he said please talk to my supervisor after 1/2 an hr or one hr. how funny... why are you listning all things if you are not conceren of this???
after that i will try soo many times to talk to supervisor but my call not pass on him. and also deducted my charges. recently i recharge of Rs 100 and 86 rupees credit in my mobile but after few sec my balance again deducted and rupess shown 24 in my mobile. what i do sir please help me. Rs. 300 is a not a small amount. and nobody fool again again one pack activate in same time. if the verification is wrong came to your site what i do and what do teh customer. so many customer face this problem with aietrl. if the pack is activate one time and msg not come from airtel co. site for activation and customer again try this so why a single line include there that is " already pack activate but msg soon shortly" i feel this is the technique for money decution for the company benefits.
REGARDS
ADVOCATE LALITA