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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1781

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V
Varanasi Sudhakar
from New Delhi, Delhi
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Recharge offer not succeeded

Address:Hyderabad, Andhra Pradesh

Sir/madam, I Sudhakar Varanasi and my mobile number is [protected]. For this service provider is Airtel. On 13th May, 2015 i saw a offer in Airtel mobile application for Rs. 7/- regarding call rates. Immediately i recharged that amount through my net banking facility. But that offer not activated in my mobile till now. In this regard i made a call to Airtel custmer care on 16th May, 2015. Buy they are not responding properely...
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geetamca
from Mumbai, Maharashtra
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regd rudeness on sales representative on customer care call...

Address:New Delhi, Delhi

I made a call on customer care no i.e [protected] at 2.25. & 2.35 p.m on 13.5.15 and spoke to ur reprentative Ms.Pooja regrding my airtel net dongal . She behaved very rudely and disconnected my call twice with giving solution to my probslems. Forget about solution she didnt hear me. hence, i request you to kindly take serious action against your employee.My complaint was rearding my net speed . I reacharged 3G connection but from 3 months...
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A
amitbit07
from Bengaluru, Karnataka
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Airtel - Rs 35 got deducted from main balance

Address:Bangalore, Karnataka

Hi, I am using Airtel for few months and today i was surfing internet and suddenly 35 rs got deducted from my main balance. i got a sms saying you have subscribed LAILA services but i did't subscribed any things on my number. I call customer care also but i am not satisfy by their response and they have stopped the service. Now i want my 35 rs back and need confirmation that in future this type of thing should not happen else i have to...
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P
pragnya23
from Haldia, West Bengal
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Poor Internet Service

Address:Kamrup Metropolitan, Assam

I bought an Airtel wifi dongle (wingle) with a new data card/SIM on 8th May, which was verified and, as reported by airtel customer representative, activated on 9th May. The dongle came with 3GB 3g data free. However, when I tried to use the dongle, it got conneted to the device (laptop) but there showed "No internet access". I have been trying to contact airtel customer service and technical support since than to get the issue resolved....
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Address:Chennai, Tamil Nadu

My Data card #[protected]. I have made the full and final payment for the above said data card on 18th Feb 2015 directly in Airtel showroom in Medavakkam, I even gave all the required proof and letter for cancellation, They forgot to cancel my datacard, as the particular person who supposed to cancel my datacard has left the showroom. Now I still receive the bill for March and April.When I go to medavakkam showroom asking for details they...
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S
sixface2020
from Salem, Tamil Nadu
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Does Not Update My Profile Details Past 15 Days

Address:Erode, Tamil Nadu

I am changed my network service form Docomo to Airtel with MNP facility. My Docomo service end at 27 April 2015. But the airtel not activated after my complaint they activate tower but calls not activated.[protected] only they activate outgoing calls. Still not my incoming calls activated. I tried all the way . I dont know what to do... Kindly help Me. Its my Official Number....
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H
hardik sood
from Mumbai, Maharashtra
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inappropriate conduct by customer care executive

Address:New Delhi, Delhi

Airtel one of the worst customer support i have seen. In past 2 weeks i have received two calls from customer care numbers[protected] Deepak) i was talked in an abusive language with his senior. I have the recording for the call too. Second call u recieved from a lady (name not disclosed[protected] this lady when asked for an email for customer care disconnected the call on my face rudely....
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Dear sir, Our relationship number is [protected] and bill no[protected] bill dated 06/05/2015 for the period 05/04/2015 to 04/05/2013. CLARIFICATION OF ONE TIME CHARGES. With reference to the above ie one time charges, please clarify the charges as we have already paid entire dues. There are no arrears of bill. We did not understand the breakup of account level charges description.otherwise we will pay only the bill charges excluding...
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H
Harry111
from Mumbai, Maharashtra
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Change of ownership of a Prepaid SIM

Address:Tumkur, Karnataka

I wanted to change the ownership of a prepaid Airtel SIM numbered [protected] from my sister to myself. I went to Airtel office on 6th May 2015 and submitted my documents for the same. On 11th May 2015 I went again to the office and found out that They had mistakenly had issued an active SIM. They behaved so carelessly. To rectify the matter, issued me a new free SIM and told me that within a day or two it would be activated. Nothing has happened....
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S
Sid786.raj
from Gurgaon, Haryana
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200 MB whatsapp data

Address:New Delhi, Delhi

I recharged my airtel number from My Airtel app. There i saw ₹42 recharge for 200 MB of whatsapp data then I proceed recharge. After that i got a message saying I got 450 sms on recharge of ₹42. When talked to Customer care, they told me for 200 MB whatsapp data pack is ₹43 Not ₹42 n disconnected call again n again. I have a screenshot showing data plan during recharge on My Airtel app....
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R
rajivsahu2380
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cut my amount 86

Address:Chittorgarh, Rajasthan

first Airtel is best company in India last 7 year to till I use it but today I call three time call caustmare care first time they hold my call 26 minute.again cut my call third time one lady do not slove my problem last day 86 cut they say i use internat but i am not use so slove problem so that please first give response of customers by care officer and return my amount 86...
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Address:New Delhi, Delhi

Hi Team, This is regarding a complaint pending with Airtel Customer Care team since July 9, 2014.. My Email ID [protected]@gmail.com has been updated on Airtel Database against Broadband User ID [protected] however the Broadband connection doesn't belong to me. I have tried to connect with the Customer Care Team several times on the issue of removal of my Email address from their database as I continuously keep on receiving quite a number...
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V
Veer164
from Mumbai, Maharashtra
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3G Services doubly charged

Address:Kolkata, West Bengal

I have requested for 3G services on 8/4/2015 which has been activated on 10/04/2015 19:40 due to your technical problem. I have been charged Rs.250 for a 4:20 hours o[censored]sage in April Bill And then again charged Rs.250 for usage from 11/04/2015 to 10/05/2015 Indirectly I have been charged Rs.500 for 1 month of 3G Usage. So Airtel has not borne penalty for 2 days of inconvenience caused to me, but I have to pay my bill. How is...
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S
Sambu Arasu
from Lalganj, Bihar
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Incoming &outgoing call detail

Address:Chennai, Tamil Nadu

Sir I Have one of the Air tel customer of many use of number [protected] [protected] [protected] [protected] [protected] at all of above the numbers have been Register of my name SAMBASIVAM.V now I request to Incoming & Outgoing call detail of my [protected] number of March and April 2015 via my Email [protected]@gmail.com...
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Prateek Mahendrakar
from Bengaluru, Karnataka
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Incorrect bill and usage calculation and misleading information

Hi, I have got bill of 3043.82Rs for apr8 to may 7 period. As per my corporate I have 1GB free 2G usage. However since 2G is slow I activated 3G for 250Rs per month. Last month since 3G limit was over and smart bytes were highly charged I decided to use my default 2G service upto 1GB. 1) Incorrect plan applied -- They activated it for only 512Mb -- I am supposed to get 1GB as per the plan no matter which date I use. Do...
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Prathik62
from Bengaluru, Karnataka
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Incorrect bill generation/worse customer care service/whopping bill

Hi, I have got bill of 3043.82Rs for apr8 to may 7 period. As per my corporate I have 1GB free 2G usage. However since 2G is slow I activated 3G for 250Rs per month. Last month since 3G limit was over and smart bytes were highly charged I decided to use my default 2G service upto 1GB. 1) Incorrect plan applied -- They activated it for only 512Mb -- I am supposed to get 1GB as per the plan no matter which date I use. Do...
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N
noname30
from Gurgaon, Haryana
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200 mb at. 600 rupees

Address:Bangalore, Karnataka

I Called customer care saying my bill amount is 1351 because i exceeded data limit with 200 mb. And my bill increased by 600 because of d same. as usual i apply for smart bytes for d exceed data limit. and i did the same last time also but for my bad luck it was not active and i kept using my Internet. the problem was with the my airtel app.and i was not indicated on the same. Airtel had called me to say i exceed the limit but i told them...
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Address:Chennai, Tamil Nadu

I have taken airtel connection. I never got the connection installed. Due to bad service in the beginning, I opt to close that connection before starting. I have raise a customer call request (Request #[protected] but didn't got any response from them. My request serial number is TNPC099242. I have paid all the money in advance for 5 months i.e. Rs 7500. I am not getting my money back from airtel. After 3 weeks of follow up, this...
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Address:Chennai, Tamil Nadu

I changed my postpaid number to prepaid in an turtle showroom a week ago.. Ever since my services got activated, I am not able to make any out going calls. I ve complained so many times to airtel customer care. They said they will check and respond but I received no responses till now....
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A
arsh17
from Delhi, Delhi
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NOT ABLE TO USE 3G SERVICES

Address:Amritsar, Punjab

I have taken a pack under my plan for activating 3g services in my phone for Rs. 599/- but till date i am not able to use 3G services in my mobile. For this I have registered 2 complaints but till now no one has tried to contact me or solve my problem. What is the use of 3G pack when net services are running in 2G speed. This is like a fraud that was done to me. Is this what we call customer eccentricity? Is this how we repay our customers?...
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