Airtel Complaints & Reviews

i have purchased internet pack of 25 Rs While scratching it lost degits of its pin no please send me its recharge pin & recharge my mobile number Serial no ;[protected] Mobile no;[protected]

dear sir, I have requested for a new DTH connection on[protected].till now 9 days are over.I haven't received any call from Airtel engineer regarding installation have called on customer care more than 6 times(from 15 june to 22 june).every time they are misguiding me regarding connection . Every time i called them they told me that today they will send somebody for new connection installation. i haven't expected this kind of behaviour from airtel customer care representatives and engineers

This is regarding complaint no 56922702, for fixed line number [protected].I have raised complaint on Saturday evening that my broadband and fixed line dead.Every day some one will call and ask at what time engineer can be send .After that a message will come that the complaint resolution date has been rescheduled as per discussed even though i have not rescheduled.Every day i will again call and complain about this and airtel agent will promise that it will be fixed next day, give one more chance ...etc. tell me if you can fix or not fix this issue, and dont call and disturb asking when the engineer has to come even though he is not coming. Because of this interruption i am not able to do work from home, if we delay to pay the due you are very proactive, if some mistake from your side why this atrocious behaviour.

Sir i recharged my moblile with rs 250 2g data plan in airtel but the recharge was done on wrong number . my number is [protected]. And the number on which it was recharged is [protected] The recharge was done online from paytm Order id is mentioned in the pic.. Plzz help me SIR

The payment for airtel broadband was made on 15th april via hdfc credit card for Rs. 2700/-. The transaction ID for the same is 008193. Details of the connection are as follows- Relationship No.: [protected] Bill No.:[protected] Due date 15-apr-2015 Amount: Rs. 2583.16 Phone No.: [protected] DSL ID:[protected]_dsl This number was transferred from Saurav Jain to Sahil Narang This bill is still not settled yet, airtel says they deposited this bill to the Saurav Jain's account. This seems unreasonable as the name can't be transferred without clearing the outstanding bill. We followed up with airtel for almost a month now. They say that 1500 was due in earlier account so they have settled it up and the rest amount(1100) was refunded by cheque, which we never got. We have no relation to the earlier account holder as he was a tenant, so how can we get his obligation after the name is transferred. Then again, for the bill dated 15-Jun-2015, the payment(Rs. 2600) was done using CITIBANK credit card, and that payment too is still not showing up. Please settle this bill asap as its sheer harassment of consumers even after paying all the bills.

AirTel is cheating its customers by not repairing under-warranty Broadband dongles. The dongle for AirTel Broadband no. [protected] (purchased in November 2014) stopped working within 4 months of puchase (in March 2015), and the service center referred by AirTel in Lajpat Nagar New Delhi refused to repair or replace it (on the false excusee that they don't repair Huawei dongles). For more than 3 months, AirTel has been promising corrective action within 24 hours but has taken NO ACTION whatsoever till today (24th June, 2015). AirTel is cheating customers to avoid warranty repairs/replacements. I have finally asked for closure AirTel's Broadband Service on this number, and want a FULL REFUND on the dongle failing which I shall take AirTel to Court.

Hi, I am continuously on international roaming and all my outgoing calls have been barred without any reason. I have been following up with airtel customervservice where each agent asks me to try something else. I was told on 18th june that the problem will be resolved in 48 hours, nothing happened. I have been dropping emails to airtel presence but am still to get a reply. Please assist asap. Airtel nbr - [protected]. Regards, Harpreet

I have around 400 Local airtel to airtel minutes free in balance; whereas I am still unable to make a call to any Airtel number. Same for the messages. Can you please look in to the issue ASAP? or provide me a direct line number where I can personally talk to a customer service representative. I have also sent request to log a complaint on below mail id of yours: myairtel.[protected]@airtel.com Please look in to the matter ASAP.

I had activated the midnight pack of 29 rupees just after 1 sec at midnight the 3g connection lost its only working GSM network When I call to costumer care they told me to wait 30 min but I wait more than 45 min then I call them back they only say wait we activate the pack and when I say it doesn't they make my call on hold and then cut the call

I am airtel prepaid user of no [protected] issued from Karnataka.. I am tired with the insuffient supply of 3G network in my area .. I Have been paying for 3G network and u are supplying 2G network which is kind of cheating with the customers.. Always when I call customer care they r just saying to see my settings but my settings are properly. I request u to provide 3G service in my area and improve ur network conditions...

This is my complaint to Airtel DTH ------ (my a/c no. [protected])------ My 1st Reference no. DT[protected] & other request no. is 44779739. My complaint is below. Sir, No channels are been telecasted since 17/06/2015. On switching on the television and the set top box it is informing that the Error code is B001. Kindly solve this immediately. My recharge amount is fully paid. This is unsolved till today. I once again request you to take immediate steps.

I would like to share that I am having Airtel prepaid connection [protected] from past 7 years. Kindly note I have received alert messages on June 16, 17 & 18 that there is an offer available for 3G data back, it is 2GB data on Rs 253 with 28 days validity. I have recharged on 18-06-15 with Rs 253, whereas I have received only 1.5 GB, asked Airter retailer, he replied that the balance 500 MB will get added later. As I haven’t received the same, called Airtel customer care executive on 19-06-15, 7.30 PM and received a complaint number (CBNRD[protected]). The contents of the message is that my query will get resolved on 23-06-15. As I didn’t receive balance 500 MB data till today, I have called your executive today 08.15 PM, explained all the above conversations in detail enough, your executive replied me that the offer is not applicable to me and disconnected the call without getting my reply. Request to resolve this issue on top priority. I need my query to be resolved judicially with in 27-06-15 Please treat this matter most urgent.

Sir, I have recharge my mobile number: [protected] amount 300 on saturday 20.06.2015 in the morning and I have also recharge 3G after 0.50mb remaining 3G data we have internet connection closed in mobile same day. After that I have again 99 recharge for 2G data after that I have check balance its is showing 1 Rupees only. And I am everytime suffering for call droping.. Sir, I request to you please look into this matter as soon as. Thanks Pintu kumar [protected]

Dear sir, I am your recently subscriber of dth services and my id is [protected]. I want to let you know few fact s about your service. I had been using tatasky dth service since last 8 years. One bad day I got a call from your customer care service that they want to provide me your dth service with low coast set up of 1230 rs with better services and I believed the same and switched to airtel. As on 22nd May I got installation. During this installation your airtel distributor charged me cash 240 rs in advance monthly fee and still he didn’t credit in my account also the next day I got error no.6 in few channels. regarding this I asked your technician in verbal communication he assured me that he will visit as soon as possible and resolve the problem but next 8 days he didn’t visit till I made a call to your customer care and next day he visited and changed the setup box but I didn’t get any single channel with error 16. I asked him about this and he answered me that it will be started automatically but it didn’t. Then again I had to make a complain and got reference no 4422764 on date 8th june. Again he visited with new set up box but couldn’t solve the issue. He told me that he will visit next day with new setup box but after two days again I had to raise complain no. 44588461 and also I want to let you know that how your complain resolves in 24 hours that your technician inform a number which displays on tv and customer get message that issue is resolved merely based on the display of a certain no. but actually the issue was not resolved but they believe the number displayed on TV not on the customer who is still saying that problem is as it is . Well he every time assured me that next time he will arrange set up box. Also I perused regularly to your TSM Mr. Vikas but that also could bring no result. So I request to you that stop harassing me further and refund me my money which I wasted installing such a nonsense product with no service no customer care and even no functioning at all. Regards: Hemant kumar, 1 H 12, Housing Board colony, Banswara (Raj.) ID. [protected] Mob no- [protected] (will be useful if you still have a desire to hold a totally depressed novice customer of yours whom your so called customer care couldn’t deliver any relief ) Thanks

I me and my husband using my airtel postpaid connection since 2013 and no doubt the service is too good. we recently shifted to Noida sector 99, and from that day we are facing continuous issue with the airtel connection. due to this single problem we are facing several issues in our daily life, as lots of my bank transaction failed just because of not getting the OTP on time, i could not contact any one in case of any emergency. my mother in law living with my 1 year daughter alone at day time, she is facing the same issue, could not contact any one if any help required. we dont think we are residing in a remote location, to bear such signal issues. my airtel data card is also not working on same location. please do need full, if it is not possible at airtel end thenplease make it clear that signal issue can not resolve their. at lease after this response we could reach for any other servic provider. your prompt action will be appreciated. Thanks Renu Kapkoti [protected] [protected] .

Airtel sent me new 4G SIM twice by post at home. Their executives called me various times and asked to insert new SIM and enjoy airtel's 4G services. Being curious I inserted new 4G SIM to my mobile. It was supposed to activate within 10 mins, but its been 4 days my SIM is activated but no signal at all. I am not able to make or receive a single call since 4 days. I called customer care many times, but they couldn't resolve my issue.. rather after registering my complaint, they asked me to wait for 5 days till get this issue resolved (Till then I shouldn't make or receive call..anyway). And when I asked them to reactivate my old SIM again, then they told me to visit service center. I just wonder how they can provide home service for using 4G SIM but if any issue occurs they simply say to visit service center. Totally disappointed.

Hi Team, Few days back i ([protected])got promotion call where I activated plan to reduces voice call rates. According to that plan my local call rate would be 30paisa/min and STD will be 35paisa/min. It also charge me 18 rupees immediately from my mail account.Now its more that 48 hours, still you are charging me 80paisa/min. Plz do needful asap.

My pre paid mobile [protected] received two messages at 01.37 am and 11.36 am stating video store service have been renewed and deducted rs.35/- each. The said deduction of rs 70/- from my account is unauthorised and do the needful to recharge the amounts to my account with immediate effect Raveendran.p

Sir I got my mobile recharge for 300 on 21 may as I was assured best offer for full talk time of Rs300 with recharge 0f Rs300 But co credited 264 with the assurance rest will be credited with in day or two.On checking I found no such credit.Yesterday I enquired reply was it will be credited with in hour.On checking no such credit was given. I have made so many calls to 198 but in the last they refused with remarks it is not applicable for me.It is a 420 with the customer.I have waste so much time with 198.So services and response of co is not good on expiry of this amount I will switch over to other co.Matter be enquired for satisfactory reply.

I am Airtel Customer from past 6 years. I was fed up of Airtel service and got my broadband disconnected, continued with landline. Due to limited usage of landline I applied for disconnection of landline. Tthe resolution team called me, on 15th June, and offered a plan of 549 (3GB broadband at 2Mbps) and offered an additional discount of 100 Rs to regain the customer. So the plan they offered was : 449/ month : 3GB (2Mbps/512 Kbps) 99 top up : Unlimited local and std calls Total Monthly Rental : 548 + tax I was convinced with the above plan and asked them to upgrade my account. They said the plan will be upgraded by 18th June. But I did not receive any upgradation call and called to customer care and they took a new request and said the plan will be activated by 22nd June. The issue is not resolved yet, but I receive a sms saying the bill Plan is revised as 649/ month : 7 GB (2Mbps/512 Kbps) which I have not asked for. I call to customer care and they say the plan offered earlier is not available and have to go with 649 Plan. Why is Airtel fooling its customers like this? I have called the customer care 6 to 7 times but they have not even bothered to call back once to resolve the issue. When we apply for disconnection they call and give some offer. Then they push the complaint for 10 to 15 days and we have to keep waiting, making calls to customer care and listen to their stories. If Airtel cannot offer what was promised by them Why keep the customer waiting and then force the customer to take the plan Airtel offer?? Pls do not go with Airtel. There are other service providers who offer good customer support at economic rental plans.