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A
Amit_19901992
Jun 4, 2015
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Address: Bangalore, Karnataka

Hi, I have raised a request for new Airtel Broadband connection. I was told that concerned person will call me with in 72 hours if connection is feasible. The sales person for our area called me less than two days saying that connection is feasible and with in no time he came and collected the documents and money saying with in less than 3 business days I will be given connection(as on May 8th 2015). After three days I called him, he gave excuses that technician will be coming next day, that way he delayed one more week. Later I called him next week. He almost stopped responding. He kept on giving excuses. Till today I havnot got my connection. It is very annoying and so disrespectful not attending the calls. At last I spoke to him asking for a refund, but then again he said connection will take more two days. I completely relying on this connection and the response is worst. Testing patience. Very irresponsible. Its been four weeks and still nothing has been done.
Airtel customer support has been notified about the posted complaint.
Dear Amit,

This is with reference to your post dated 4 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Amit,

This is with reference to your post dated 04 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Finally after several weeks, I was told that the ports of the box which is available in our location is full, and that is what took them so long(yup took them so long to just inform the customer about the problem...IRRESPONSIBLE PEOPLE), and told me they are working on that (GOD KNOWS WHAT THEY ARE WORKING ON). Instead they could have informed me about the issue I would have at least felt better for their concern and responsibility.
Status:
Not cancelling/withdrawing the request
Not refunding
No response
No work
No update.

VERY ANNOYING!
Been exactly I month. And no connection yet.!
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    shyamvk
    Jun 4, 2015
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    Address: Chennai, Tamil Nadu

    I was recently issued a 4G SIM card as part of an upgrade by Airtel, when i inserted that SIM into my phone (IPHONE), it did not recognize the SIM. After speaking with their customer care without any proper support or technical understanding of the problem (their approach was to "change my phone", i have an iPhone 6 ! I at the very atleast asked them to revert to my 3G earlier SIM since that was working alright, but it seems that is also a problem for them to do. Their customer support is not responding and i am left with no connectivity for quite awhile now.
    Airtel customer support has been notified about the posted complaint.
    Dear Shyam,

    This is with reference to your post dated 4 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@airtel.com
    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Dear Shyam,

    This is with reference to your post dated 04 June 2015.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    I have the same issue. I ported from Docomo to Airtel. They provided me with a Airtel 4G sim which is not detected on my Phone. As per their ARC they cannot port back to 3g sim. why the hell did they send me a 4G sim when I never asked... And as of now I am out of service for past 6 days. Being a official number none of the clients are able to reach me on phone. The twitter handle just says we will get back to you... and no revert. Then I contacted the sales rep and asked him to provide a new sim card.. and he gave a 64k sim which was detected on my phone.. However Airtel was unable to provision this sim card with my number. The 64k SIM has 19 digits and Airtel wants 20 digit SIm number.. How the hell am I supposed to make it 20 digit. I have sent the screenshot and the sim card copy and still issue is not resolved. And yesterday went to tjeir ARC in Vashi, navi mumbai, As per they we cannot port back to 3G sim.. and I need to contact the one who sold me the card. When I told I have dealt with Airtel.. He says Woh Airtel se baat karo.. we are a franchisee and cant help with this issue. The executive name is Deepak...

    The affected number is [protected].. You can reach me on[protected] if you guys want to help..
    You should check the SIM number on the SIM card, and add the alphabet in the end. In my case it was "U"
    the process is you should send an SMS to 121

    SIM XXXXXXXXXXXXXXXXXXXU

    you will get a confirmation message

    reply 1

    Confirmation will be received, use the new SIM when old sim is out of service / NO Network
    I have the same issue, I got a free airtel SIM card today, but the SIM card number is only 19 digits and the only other thing written was 128k. When I send SMS to 121 as instructed, it says invalid sim card number. luckily as of now, it's just extra sim card.
    Hi. After struggling a lot, final, I got my 4G connectivity. Now I have another challenge. My phone has started behaving weird. Even now n then it starts searching for signal. After a while my phone automatically restarts. Not only this most of the time signal shows "EDGE". When connected to net, calls doesn't come and later when net is gone, i get missed call notification. I have LG G3 on which I am using 4g net for more than a year from another service provider. I wish i get proper solution to my problems.
    I upgraded from 3g to 4g. They told that sim will be activated after 10 minutes after getting message. I got the message of activation but there is no network in either sim. Now I am disconnected. Customer care told me to go to the retailer. But he is in delhi and I am in faridabad. My sim number is [protected].
    I am undergoing the same problem with my 4g sim.I got my first 4 g sim through airtel promotional 4g offer for free.It worked well for 3 months then during July last week.I am facing frequent dead signal, call forwarding even when their is full signal.It is my official no.and I am unable to fix.So when I contacted airtel store they gave me a new sim and again the same problem. The call forwarding has stopped but the services no*121#, *123#is not working on 4g setting.I am using One plus One.
    I was recently swap to airtel 3g sim to 4g sim, when I send 20 digits sim number to 121 confirmation msg also came,
    Now 6 days over 3g network was not dead,
    Again i sent code, one msg i received *your previous request for sim change on airtel number is already in process, your new sim activated shortly * showing, it's one week over
    I upgraded 3g sim to 4g in mobile le eco2. When I connected to internet network showing 3g only

    My mobile no
    [protected]
    Telangana
    Mahabubnagar
    I cant able to call 121 or 198, i have same issues to get it cleared..
    I got a new phone and as I had an older SIM the Airtel representative convinced me to upgrade from 3G to 4G saying it is an easy and simple process and will be done quickly I agreed and was given a new SIM in the evening today. He followed the procedure to activate the new SIM and said that it will be activated soon. But my phone is still not showing signal and shows Emergency Calls Only. Please help me to resolve this ASAP as I have no connectivity currently and need to make some urgent calls.

    Phone number: [protected] (Prepaid)
    Hyderabad, Telangana
    I have problem while upgrading my 3g sim to 4g sim. I have completed all the procedure as instructed by the customer care. After that i received a message where i had to reply 1 as I did and then in return i got did message.
    Wrong HLR GOLD SIM, Please try again with Correct HLR sim number.
    I have also put my sim in slot 1. Is my new 4g sim is not genuine?? Hope you will reply soon. Thankyou.
    Sir my airtel sim is deactivated... because I didn't use sim for last 3months.. so i want get back my sim... so pls don't give my number to new members.. my airtel number is [protected]
    AIRTEL 4G SIM NOT WORK 4G

    My Airtel 4g sim can not detect 4g, but it can detect 3g and 2g...why???????
    Ph no : [protected]
    Address : Thuampui, Aizawl, Mizoram
    P.O : Zemabawk, 796017.

    Please contact me on my another number [protected]
    please FIX it my problem...
    I have taken a new connection of Airtel 4g and got 50mb 4g data but it shows only 3g whenever i use internet.how it can be connected to 4g network. Please help
    Airtel no. [protected]
    Ranchi, Jharkhand
    I have taken a new connection of Airtel 4g and recharged for 445 but it shows only 3g whenever i use internet.how it can be connected to 4g network. Please help
    Airtel no. [protected]
    Ar jit's reply, Aug 24, 2017
    Same here bro. Airtel is not good company,
    I had changed my sim to 4g sim as in previous sim I was not able to use 3g net. Now when after inserting the new sim when I have changed the preferred network to 3g ... The network is not coming in my sim.. its showing emergency calls only. Help me in it.
    Airtel no. [protected]
    Delhi
    Hi, Last I have upgraded to 4G sim .after inserting into 4G phone or any phone,
    I am able to register to airtel network, it's kind of blocked sim, not able to use any services, even it's saying switched when I called from other number.I have attached image which usually I get after registration.
    Can you please help on the at the earliest

    Thanks
    Pramod
    Number -[protected]
    Hi
    I ordered a 4g SIM but I didn't receive it yet it took 6 days and it is not here yet so please help me and tell me when in which I can upgrade my 3g airtel to 4g. Anyone help me..
    Hi
    I ordered a 4g SIM but I didn't receive it yet it took 6 days and it is not here yet so please help me and tell me web in which I can upgrade my 3g airtel to 4g. Anyone help me..
    Airtel is wrost company, jio is better than airtel. Airtel has no customer care number, I am not lying, u can try aslo. First time a bought a airtel number, 445 plan, shop keeper told me they airtel give you, 1gb data a day in to 84 days, but nothing. Airtel gave me only 2 gb data with in 35 days only. No extra data will provide. I have 4g mobile phone. Redmi 4. Latest one. So guys don't buy airtel. JIO is best...
    Dear Sir,
    I purchased 4G sim for upgrading but in my device HTC DESIRE the message is not sending to 121.
    Please solve my problem.
    I got a new phone and as I had an older SIM the Airtel representative convinced me to upgrade from 3G to 4G saying it is an easy and simple process and will be done quickly I agreed and was given a new SIM in the evening today. He followed the procedure to activate the new SIM and said that it will be activated soon. But my phone is still not showing signal and shows Emergency Calls Only. Please help me to resolve this ASAP as I have no connectivity currently and need to make some urgent calls. I am in karnataka.
    I had changed my sim 3 days ago from ARC as previous sim was lost with my phone. Now when after inserting the new sim network is not coming in my sim.. its showing emergency calls only. I have called twice to customer care but no result. Help me in it.

    Ashis Biswas
    Mobile No : [protected]
    Sim no :[protected]

    Alternate No :[protected]
    I bought a new sim card airtel 4G . Then i inserted my sim card in to mobile phone the tower is is not displaying...it shows on the phone like no service. I went to airtel showroom they give me another replacement sim for same number...seven days over there is no improvement...i ed and asked customer care they said the sim.is activated ...so.please help me Num [protected] this number have to checked
    Dear Partner, find DSA sim swap request error against of SIM and mobile no . DSA Error Description : Please try with another SIM.The SIM entered is not available
    This is been showing
    I have the same problem. I ported from docomo to vodafone then to airtel 4g. But there's a lot of issues with airtel's 4g network. Everytime it shows no network or emergency call where as the network remains available when searched manually. Upon asking airtel's ccare they show us the way to dealer and vice versa.

    To overcome the network issue I swapped my simcard for three times in 4months, still its the same. Ccare executives say that i have a faulty phone, where as i have recently buyed a brand new 4g enabled set and of course the network issue is same with another 4g handset.

    Sometimes the network comes if i eject and reinsert the sim but not everytime does it work. Only thing thats busts here is my hard earned money on buying lucrative 4g data/call offers which doesnt work.

    I am really fedup with airtel, waiting for next few days, once the validity is over i would definitely port to another network.
    my Airtel Number [protected] is dead but same i need what i will do? don 't No same proof this is other person. My proof given or Port 1900 send [protected] get new sim tell me

    my number [protected]
    I am having issue in converting my sim to4G. I have been trying to message 121 but it is always rejecting the input. Please help.
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      A
      ashokgarhwal
      from Mumbai, Maharashtra
      Jun 4, 2015
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      Hi, My name is Raj, and airtel account number is [protected] . I am getting worst services by AIRTEL broadband in bangalore. The landline number provided along with the internet connection never works and the back ground voice is mixed with songs, news so you can hardly hear anything. From past 2 days, internet is NOT working, and FRAUD Airtel saying it'll take another 1-2 days for issue to get resolved. My advice - Never Ever go for AIRTEL Broadband in Bangalore To me, AIRTEL looks FRAUD customer service department, No voice quality over land line number provided WORST Customer care - Yo uhave to wait minimum 7-10 minutes, to get answered and the people sitting at other end are damn arrogant and NON responsive and will disconnect your call..again 7-10 minutes .. Address - No 14, third cross, maruti layout chinapanahalli, AECS layout bangalore-560037
      Nov 19, 2019
      Complaint marked as Resolved 
      It's resolved now. You may remove it.
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Garhwal,

      This is with reference to your post dated 4 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com.

      Regards,
      Umesh Arora
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Dear Mr. Garhwal,

      This is with reference to your post dated 04 June 2015. We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        V
        vinigargca
        from Delhi, Delhi
        Jun 4, 2015
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        Address: Ghaziabad, Uttar Pradesh

        I am very much disappointed with last bill of my postpaid airtel mobile as it includes a self activated booster pack of std call rate worth rs.149 per month which has been activated without my knowledge or permission and i will not like to pay it for the last month as well as running month onwards..
        Airtel customer support has been notified about the posted complaint.
        Dear Customer,
        This is with reference to your post dated 4 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
        Look forward to receiving the required details at airtel.[protected]@airtel.com
        Regards,
        Umesh Arora
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Dear Vini,

        This is with reference to your post dated 04 June 2015.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

        Regards
        Rakesh Kumar
        Airtel.presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          R
          rajankrishnamurti
          from Kodumudi, Tamil Nadu
          Jun 4, 2015
          Resolved
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          Resolved

          Address: New Delhi, Delhi

          Dear Sir, My Mobile no. is [protected]. I had given application to convert my postpaid connection to Prepaid at Sector-5 Dwarka, New Delhi. My postpaid connection stopped at 1730 hrs on 03/06/2015. At 1950 hrs, still my prepaid sim has not been activated. Prepaid sim no.[protected]. Pl resolve ASAP. 1. I had given request on 01 Jun 15 at sector-5 Dwarka outlet of Airtel. My documents were verified and request accepted. I was told that the process would be complleted within 24 Hrs. 2. On 03 Jun 15 (more than 24 hrs later and after calling customer service twice) my post paid sim was deactivated. After 30 min, I installed prepaid sim and called 59059 for verification. I was told that my profile was not updated, but that the same would be done after 4 hrs. I even called customer serv 121, 129 etc five times. 3. On 04 Jun 15, at 0830 I again called 59059 but was told that there is some bank end problems and the process is taking time. 4. This all is clearly a procedure to harass customers. The mail which I am attaching frm Airtel has not even understood what the problem is. 5. I am an Armed Forces Officer and Airtel is blocking all my communication. 6. This problem requires resolution at Supervisor/ officer level.
          Mar 21, 2017
          Complaint marked as Resolved 
          The complaint was resolved after two days. Thanks
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 22, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 21 March 2017.

          Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtelpresence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear Mr. Murti,

          This is with reference to your post dated 4 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com.

          Regards,
          Umesh Arora
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            D
            D.Dharma Raja
            from Bengaluru, Karnataka
            Jun 4, 2015
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            Address: Chandrapur, Maharashtra

            Sir, my name is P P Sen and my mobile Number is [protected] and amount of Rs.150 deducted from my account without my concerned on 03.06.2015. On 03.06.2015 a message received from Air tel that "You have successfully activated Mobile TV and deducted Rs.150/- permonth". I have not activated Mobile TV function. please refund my amount immediately. Thanks
            Airtel customer support has been notified about the posted complaint.
            Dear Customer,

            This is with reference to your post dated 4 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com.

            Regards,
            Umesh Arora
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              N
              narren
              Jun 3, 2015
              Resolved
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              Resolved

              Address: Dehradun, Uttarakhand

              I have using this since Long, n I found it ver weak n tired, y?? This is my no [protected] n check !!! No offence but what going on? So sick internet service! ! Please fix it Why doesn't concerning about customers convenience ? Is that necessary to complain about everything thn they n their brain cell stimulate n.w the work on it, Or it was ma biggest mistkn wen I bought this sim No offence please concern about it Who has time That much to wait for every single page no man after payed money no 1 will appreciate. No offense. Please fix this asap, !!! :-/
              Aug 8, 2021
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Dear Narren,

              This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com.

              Regards,
              Umesh Arora
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                M
                meghana gayathri
                from Hyderabad, Telangana
                Jun 3, 2015
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                Address: Hyderabad, Andhra Pradesh

                Hi, I have lost my mobile yesterday around 7pm. I have spent almost 30min to search and finally I've noticed I lost it. I reached Airtel office at 7.45pm. The security guard says, the time is over and he didn't allow me inside to process blocking my SIM. It's my office number and I receive Very urgent calls from Onshore. I tried calling customer care and again very poor service, they didn't respond properly.. I would like to Block my SIM and re-issue it with in a day. Is that possible ? Can anybody help out there!! My Phone Number to be re-issued :[protected]
                Airtel customer support has been notified about the posted complaint.
                Dear Ms. Gayathri,

                This is with reference to your post dated 3 June 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                Look forward to hearing from you.

                Regards,

                Umesh Arora
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Ms. Gayathri,

                This is with reference to your post dated 03 June 2015.

                We were waiting to receive your contact details to enable us to address your concern.

                Since we have not heard back from you, we trust your issue has been resolved.

                If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                Regards
                Rakesh Kumar
                Airtel.presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  V
                  viplove kapoor
                  from Noida, Uttar Pradesh
                  Jun 3, 2015
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                  Address: Gautam Buddh Nagar, Uttar Pradesh

                  Woukd like to inform you that with in 6-7 months airtel revised my bill plan. I am using 6 airtel numbers and now I am fed up with airtel. Network problem increasing day by day and no changes updated in the network and now revising the bill plan again. I do not want to continue with airtel anymore. Please discontinue my services. Thanks Viplove [protected]
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Kapoor,

                  This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com.

                  Regards,
                  Umesh Arora
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                    utpal sharma
                    Jun 3, 2015
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                    Address: Bareilly, Uttar Pradesh

                    when i activate 3g data it will give speed and sometime it will fully stoped and when i will going to colplain sometime it willnot coneected and the agent told me there was a technical problem and they will dissconent call by self .this would we happen so many time and this is total wastage of my time and money nd if there is no action take i will going to heavy action about airtel ..kindly resolve my problem.
                    Airtel customer support has been notified about the posted complaint.
                    Dear Mr. Sharma,

                    This is with reference to your post dated 3 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                    Regards,
                    Umesh Arora
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                    Dear Mr. Sharma,

                    This is with reference to your post dated 03 June 2015.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                    Regards
                    Rakesh Kumar
                    Airtel.presence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      dharvesh30
                      from Chennai, Tamil Nadu
                      Jun 3, 2015
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                      Address: Chennai, Tamil Nadu

                      Hi All, I was using a airtel datacard. Datacard number is [protected]. I am located in chennai. I was using this data card for 18 months. Since i moved to a new house i bought a Airtel Broadband. But Before paying the bill for my datacard i met with an accident and my leg git fractured. so could not pay my bills on time. By the time the collection executive came to my home second month bills also arrived. Total bill amount was Rs.2000. They told me that Pay Rs. 1800 and we can close the connection. So i payed Rs.1800 and recieved the bills. My connection also got disconnected. But now my wife is getting calls from Airtel customer care or the payment agency and they are tourchering her and ill treating her. they talking roudely to my wife. I need to raise a complaint. Can i go to court or what shall i do ? This is getting lot of disturbance for my wife. My mobile number is [protected]. Location Chennai
                      Airtel customer support has been notified about the posted complaint.
                      Hi All,
                      I was using a airtel datacard. Datacard number is [protected]. I am located in Chennai. I was using this data card for 18 months. Since I moved to a new house I bought a Airtel Broadband. But Before paying the bill for my datacard i met with an accident and my leg git fractured. so could not pay my bills on time. By the time the collection executive came to my home second month bills also arrived. Total bill amount was Rs.2000. They told me that Pay Rs. 1800 and we can close the connection. So i payed Rs.1800 and recieved the bills. My connection also got disconnected. But now my wife is getting calls from Airtel customer care or the payment agency and they are tourchering her and ill treating her. they talking roudely to my wife. I need to raise a complaint. Can i go to court or what shall i do ?
                      This is getting lot of disturbance for my wife. My mobile number is [protected].
                      Dear Dharvesh,

                      This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com.

                      Regards,
                      Umesh Arora
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                      Facebook - www.facebook.com/bhartiairtelltd
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                        parmarn008
                        Jun 3, 2015
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                        Address: Amreli, Gujarat

                        From : Kajal B Bagda C/o : Nitin B Parmar Asopalav Society, Western Park, Chital Road, Amreli MO NO:[protected] /[protected] Dist : Amreli 365601, State : Gujarat SUB: REGARDING CLAIM OF MONEY WHICH WAS DEPOSITED BY ME. Respected Sir, In connection with above subject I want to inform you that on 27/05/2015, I received a call from your company’s executive named Shri Ankit Gupta by no. [protected] on 08:00AM. He informed me that my SIM No;[protected] has won a lucky draw among 2 crores numbers on event of Shri Sunil Mittal’s Son’s Birthday. Then I asked him for confirmation whether he was real an executive of Bharati Airtel Ltd or other fake call. He replied with his address, post and informed my SIM no (18 figures) which is written on behind part of my SIM Card. Then I have put trust on him. After that he explain the thing and call for recharge of Rs. 550/- as a activation charge in[protected] among this 5 digit contains the number which lies behind on SIM Card and other 5 contains company transaction code which was given by Shri Ankit Gupta) i.e. That was not a regular Mobile SIM No. Then I inquired to him for further verification and my confirmation, as a question will be my money and time as well because I am an employee. He replied that he is a full time fully paid executive/Account Manager of Bharati Airtel Ltd at Dadar Head Office, Mumbai. And whenever I called him a tone was tuning of Airtel Company saying “kindly beware that you have called a respectable officer, kindly talk with him with full respect”. Then after a basic call ring will be gone. That one thing that is why I have put faith on him. Therefore I recharged of Rs. 550/- as an activation charge in above said Number on 09:20 AM from Amreli. Then a message has been received with Transaction ID [protected] and I have been said a call will be received by another person very soon. He demands for this transaction ID and then after a process of transfering a whole amount in my bank account number will be processed in 15-20 minutes. As per he said that this is the only amount which should I have to pay. He has said that this is the only amount and after that total money of Draw will be transferred to my account no : [protected] standing at IDBI Bank, Amreli Branch after 15 - 20 minutes of this activation charge. I have received more than 10 calls before I have remitted amount of Rs. 550/- at mobile shop. After about 1 hour I have received another call from Shri Ankit Gupta saying that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 6, 200/- as a Government Security in Bank of Baroda or in Punjab National Bank. I said that I am not able to deposit as I am an employee and date was running 27 and my pay will be occur on every 1st on each month. But he sticks with his explanation and transferred the call to his higher supervisor/manager. Now I have contacted by another person who indroduced himself as a Account Manager of Bhrati Airtel Company . His name is Shri Amol Singh. He informed me that all the transactions related to finance is running in the name of Shri Amol Singh, Account Manager. I said that I am not able to pay such a big amount then he console to me that kindly take some money from another person for a short term and put faith on us We are not fraud persons. He said that this is the last amount to be deposited by me and as well as I deposit the money in PUNJAB NATIONAL BANK in the account number [protected] of Shri Amol Singh, The Account Manager of Bharati Airtel LTD, thenafter in 5-11 minutes total amount of draw transferred in my IDBI Bank A/c NO urgently. He said that he has my name file and he was waiting only for this transaction only after he can further process. Then I was going to PNB, Amreli Branch and deposited Rs. 6, 200/- in Amol Singh’s A/c Number on 27/05/2015 on 11:00 AM.   After 30 - 35 minutes, I was informed twice that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 10, 300/- as a Transaction Deposit in Bank of Baroda and this amount will add in main draw amount i.e. I will get Rs. 5, 35, 300/- . I felt cheated and as I have deposited amount of Rs. 6, 200/- earlier so I have no choice because my money has been gone to Amol Singh’s A/c Number. So as a broken person tries for some survival I asked him so many time that would it last transaction? He said with full consolation and told me not to worry about my money. Therefore I was going to Bank of Baroda and deposited an amount of Rs. 10, 300/- on 02: 00 PM, 27/05/2015 in A/c Number [protected] which belongs to Shri Deepak kumar Narayanbhai SOLANKI, another Accout Manager of Bharati Airtel Company Ltd. I waited and waited and at last I was said that due to technical error and because of server is down I will contacted between 07:00 PM to 09:00 PM. A call has been received by me at 09:30 PM saying that my procedure has been completed and I have to wait for next day.   A very next day on 28/05/2015, 09:30 AM, I was informed by Shri Ankit Gupta that as an Income Tax Charges an amount of Rs. 15, 400/- which has to deposit by me in above said BOB account number. Sir, I have been totally broken down by your company’s this kind of policy. I was informed for pay continuously after and after whenever I had completed transaction, a new charges will come into existence only after completion of transaction.      Sir, as I mentioned above that I am an ordinary employee and belonging from lower middle class family. I am not able for such risk but as I mentioned in earlier that Rs. 16, 500/- have already been credited in your company’s account manager’s bank account. As a result, I hardly arranged for deposit amount of Rs. 15400/- and done a transaction in Shri Deepak Kumar Narayanbhai Solanki’s account no. at Bank of Baroda, Amreli Branch on dated 28/05/2015 at 11:30 AM. After that as per my belief an another call received from Shri Ankit Gupta mentioning that I have to pay the amount for Rs. 9700/- as donation to Bank which was demanded by the Branch Manager of SBI, Dadar Branch (IFSC CODE: SBIN0000353). Now I had no choice. Again I refused to deposit such type of big amount and told him that I will contact nearby Police Station and file a complaint against Bharti Airtel Co. Ltd. “ for cheating, money laundering, public mentally harassment, waste of time and money” and cut the call. After 5 minutes, he told me to talk with the owner of Shri Sunil Mittal. I talked with you i.e. With the Shri Sunil Mittalji . And you also consoled me and said me that this would be the last amount to be paid and you suggest me for my benifit that if I am holder of a ration card then after I have to deposit Rs. 5, 200/- in above said BOB account number. Then you had transferred the call to Shri Ankit Gupta and he asked me for Ration Card NO. I told him the number and I deposited amount of Rs. 5, 200/- in your account manager’s account in Bank of Baroda Account on 28/05/2015 on 02:30 PM.   Even after I had been told that as I am not belonging to below poverty line I have to deposit remaining 4, 500/- . I was exhausted totally with this kind of harassment but my money was entrap in your company hence I had to deposited. I had been permitted for deposit on the next day and he told me that I can do on next day i.e. on 29/05/2015 without any problem because I have not even a single rupee on that day . On 28/05/2015, 07:00 PM, on 29/05/2015, 09:00 AM, I asked to Shri Ankit Gupta that kindly confirm that this would be last transaction. He replied positively as so far. Then I did transaction in Deepak kumar Narayanbhai Solanki’s account at BOB Amreli on 29/05/2015, 10:00AM.   Now, I was infromed as so far your company’s officer have done to me, they told me to deposit late charge Rs. 5, 200/- on 29/05/2015 . Then I refused not to do any kind of transaction further regarding to this.    Particulars of Bank Transactions are as under: SL NO Amount A/c No. A/c Holder Date 01 6, 200/- [protected] Shri Amol / Amul Singh 27/05/2015 02 10, 300/- [protected] Shri Deepak Kumar Narayanbhai Solanki 27/05/2015 03 15, 400/- 28/05/2015 04 5, 200/- 28/05/2015 05 4, 500/- 29/05/2015 06 5, 50/- [protected] Ankit Gupta 27/05/2015 Total 42, 150/- Rs. Forty Two Thousands One Hundred Fifty Only   Calls have been received from two numbers :[protected]/[protected], Airtel Office Phone Numbers. Belonging to Bharati Airtel Company’s executives.       Kindly tell me Sir, how kind of policied your company have? Are these right ? Even all these things happened with me I request to you for refunding me only those amount of Rs. Which were deposited by me in your Company’s officers’ accounts time to time. This is my humble request to give my money back to me and oblige to me.        With the hope of positive anticipation.       To: Shri Sunil Bharti Mittal, Chairman, Bharti Airtel Limited (A Bharti Enterprise) Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi - 110 070. Tel. No.: +[protected] Fax No.: +[protected] From: SUB: REGARDING CLAIM OF MONEY WHICH WAS DEPOSITED BY ME. Respected Sir, In connection with above subject I want to inform you that on 27/05/2015, I received a call from your company’s executive named Shri Ankit Gupta by no. [protected] on 08:00AM. He informed me that my SIM No;[protected] has won a lucky draw among 2 crores numbers on event of Shri Sunil Mittal’s Son’s Birthday. Then I asked him for confirmation whether he was real an executive of Bharati Airtel Ltd or other fake call. He replied with his address, post and informed my SIM no (18 figures) which is written on behind part of my SIM Card. Then I have put trust on him. After that he explain the thing and call for recharge of Rs. 550/- as a activation charge in[protected] among this 5 digit contains the number which lies behind on SIM Card and other 5 contains company transaction code which was given by Shri Ankit Gupta) i.e. That was not a regular Mobile SIM No. Then I inquired to him for further verification and my confirmation, as a question will be my money and time as well because I am an employee. He replied that he is a full time fully paid executive/Account Manager of Bharati Airtel Ltd at Dadar Head Office, Mumbai. And whenever I called him a tone was tuning of Airtel Company saying “kindly beware that you have called a respectable officer, kindly talk with him with full respect”. Then after a basic call ring will be gone. That one thing that is why I have put faith on him. Therefore I recharged of Rs. 550/- as an activation charge in above said Number on 09:20 AM from Amreli. Then a message has been received with Transaction ID [protected] and I have been said a call will be received by another person very soon. He demands for this transaction ID and then after a process of transfering a whole amount in my bank account number will be processed in 15-20 minutes. As per he said that this is the only amount which should I have to pay. He has said that this is the only amount and after that total money of Draw will be transferred to my account no : [protected] standing at IDBI Bank, Amreli Branch after 15 - 20 minutes of this activation charge. I have received more than 10 calls before I have remitted amount of Rs. 550/- at mobile shop. After about 1 hour I have received another call from Shri Ankit Gupta saying that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 6, 200/- as a Government Security in Bank of Baroda or in Punjab National Bank. I said that I am not able to deposit as I am an employee and date was running 27 and my pay will be occur on every 1st on each month. But he sticks with his explanation and transferred the call to his higher supervisor/manager. Now I have contacted by another person who indroduced himself as a Account Manager of Bhrati Airtel Company . His name is Shri Amol Singh. He informed me that all the transactions related to finance is running in the name of Shri Amol Singh, Account Manager. I said that I am not able to pay such a big amount then he console to me that kindly take some money from another person for a short term and put faith on us We are not fraud persons. He said that this is the last amount to be deposited by me and as well as I deposit the money in PUNJAB NATIONAL BANK in the account number [protected] of Shri Amol Singh, The Account Manager of Bharati Airtel LTD, thenafter in 5-11 minutes total amount of draw transferred in my IDBI Bank A/c NO urgently. He said that he has my name file and he was waiting only for this transaction only after he can further process. Then I was going to PNB, Amreli Branch and deposited Rs. 6, 200/- in Amol Singh’s A/c Number on 27/05/2015 on 11:00 AM.   After 30 - 35 minutes, I was informed twice that amount of 5, 25, 000/- is not a small amount hence I have to deposit Rs. 10, 300/- as a Transaction Deposit in Bank of Baroda and this amount will add in main draw amount i.e. I will get Rs. 5, 35, 300/- . I felt cheated and as I have deposited amount of Rs. 6, 200/- earlier so I have no choice because my money has been gone to Amol Singh’s A/c Number. So as a broken person tries for some survival I asked him so many time that would it last transaction? He said with full consolation and told me not to worry about my money. Therefore I was going to Bank of Baroda and deposited an amount of Rs. 10, 300/- on 02: 00 PM, 27/05/2015 in A/c Number [protected] which belongs to Shri Deepak kumar Narayanbhai SOLANKI, another Accout Manager of Bharati Airtel Company Ltd. I waited and waited and at last I was said that due to technical error and because of server is down I will contacted between 07:00 PM to 09:00 PM. A call has been received by me at 09:30 PM saying that my procedure has been completed and I have to wait for next day.   A very next day on 28/05/2015, 09:30 AM, I was informed by Shri Ankit Gupta that as an Income Tax Charges an amount of Rs. 15, 400/- which has to deposit by me in above said BOB account number. Sir, I have been totally broken down by your company’s this kind of policy. I was informed for pay continuously after and after whenever I had completed transaction, a new charges will come into existence only after completion of transaction.      Sir, as I mentioned above that I am an ordinary employee and belonging from lower middle class family. I am not able for such risk but as I mentioned in earlier that Rs. 16, 500/- have already been credited in your company’s account manager’s bank account. As a result, I hardly arranged for deposit amount of Rs. 15400/- and done a transaction in Shri Deepak Kumar Narayanbhai Solanki’s account no. at Bank of Baroda, Amreli Branch on dated 28/05/2015 at 11:30 AM. After that as per my belief an another call received from Shri Ankit Gupta mentioning that I have to pay the amount for Rs. 9700/- as donation to Bank which was demanded by the Branch Manager of SBI, Dadar Branch (IFSC CODE: SBIN0000353). Now I had no choice. Again I refused to deposit such type of big amount and told him that I will contact nearby Police Station and file a complaint against Bharti Airtel Co. Ltd. “ for cheating, money laundering, public mentally harassment, waste of time and money” and cut the call. After 5 minutes, he told me to talk with the owner of Shri Sunil Mittal. I talked with you i.e. With the Shri Sunil Mittalji . And you also consoled me and said me that this would be the last amount to be paid and you suggest me for my benifit that if I am holder of a ration card then after I have to deposit Rs. 5, 200/- in above said BOB account number. Then you had transferred the call to Shri Ankit Gupta and he asked me for Ration Card NO. I told him the number and I deposited amount of Rs. 5, 200/- in your account manager’s account in Bank of Baroda Account on 28/05/2015 on 02:30 PM.   Even after I had been told that as I am not belonging to below poverty line I have to deposit remaining 4, 500/- . I was exhausted totally with this kind of harassment but my money was entrap in your company hence I had to deposited. I had been permitted for deposit on the next day and he told me that I can do on next day i.e. on 29/05/2015 without any problem because I have not even a single rupee on that day . On 28/05/2015, 07:00 PM, on 29/05/2015, 09:00 AM, I asked to Shri Ankit Gupta that kindly confirm that this would be last transaction. He replied positively as so far. Then I did transaction in Deepak kumar Narayanbhai Solanki’s account at BOB Amreli on 29/05/2015, 10:00AM.   Now, I was infromed as so far your company’s officer have done to me, they told me to deposit late charge Rs. 5, 200/- on 29/05/2015 . Then I refused not to do any kind of transaction further regarding to this.    Particulars of Bank Transactions are as under: SL NO Amount A/c No. A/c Holder Date 01 6, 200/- [protected] Shri Amol / Amul Singh 27/05/2015 02 10, 300/- [protected] Shri Deepak Kumar Narayanbhai Solanki 27/05/2015 03 15, 400/- 28/05/2015 04 5, 200/- 28/05/2015 05 4, 500/- 29/05/2015 06 5, 50/- [protected] Ankit Gupta 27/05/2015 Total 42, 150/- Rs. Forty Two Thousands One Hundred Fifty Only   Calls have been received from two numbers :[protected]/[protected], Airtel Office Phone Numbers. Belonging to Bharati Airtel Company’s executives.       Kindly tell me Sir, how kind of policied your company have? Are these right ? Even all these things happened with me I request to you for refunding me only those amount of Rs. Which were deposited by me in your Company’s officers’ accounts time to time. This is my humble request to give my money back to me and oblige to me.        With the hope of positive anticipation.       
                        Airtel customer support has been notified about the posted complaint.
                        Dear Ms. Bagda,

                        This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com.

                        Regards,
                        Umesh Arora
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          Rishi Agrahari
                          from Delhi, Delhi
                          Jun 3, 2015
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                          Address: New Delhi, Delhi

                          Hi Team, My name is Rishi Agrahari (Customer ID: [protected]). This email is to bring in the notice of the irresponsible behavior of the entire Airtel Customer Care team as well as AR Global Services (who have been given the responsibility of handling customer complain). The below point will highlight the major mental harassment suffered by me which is because of ignorance from the Airtel DTH team in providing the services to me: 1. I have been using the Airtel DTH connection for past 3 years now and I have been facing the issue to error connection (Error Code B-001) every 2 month after getting the connection. 2. Everytime I have been paying Rs. 150 - 350 which is over and above the regular monthly charges of 410/- for Mega pack. 3. I have few bills saved with me which is the proof of the services given to me on the following date (starting from latest bill):- 4th April 2015, 24th March 2015, 4th January 2015, 19th November 2014, 27th September 2014, 29th June 2014 and many more in the past but in the regular intervals of 2 months. 4. Every-time there is a assurance given to me that the problem will be resolved permanently but till now I have not got any solution to this problem. 5. One of the most pissed off moment for me was yesterday's & today's incident (i.e. 2nd & 3rd June 2015), I had to call the customer care again with the same kind of problem as regular on 2nd June 2015; however, this time my call was transferred to a senior customer care (named Sayeed or Saeyad) and he assured me that I would be given a call back on 3rd June 2015 from Airtel to discuss the issue in detail. 6. On 3rd June 2015, I received a call from Airtel (this time the customer care name was Gurdeep) and he said that I would be given the best possible solution from them. Again even he informed me that the engineer will investigate all the issue with proper check of the DTH connection, he said me to be available at home in the evening before 6:00 PM; however I insisted to send the engineer by 7:00 PM as I would not be available before that time, but he kept on saying that it will not be possible for him to send any engineer after 6:00 PM. Finally, I agreed to his point and assured him that I would be at home before 6:00 PM so that my problem can be resolved. I had to take a half day leave from my office just to ensure that I reach home as per suggested time and I came home at 5:15 PM. But to my surprise I kept on waiting for the engineers call till 5:30 PM and no one called me to inform when would the engineer be coming for problem resolution. (All the interaction with Gurdeep is recorded by me on my mobile & FYI the interaction ID is[protected] which you can refer for further information about the interaction) At 5:30 I again called the customer care and enquired about the visit of the engineer but again I was informed that the engineer would surely be coming to my place at 6:00 PM and post that I again called them at 6:53 PM, at 7:01 PM, at 7:32 PM, again at 8:44 PM but as regular, finally no one came to solve my problem. In the end I tried to contact the engineer to ask when would he come to my place and he simply ignored to come and ensured that no one would come to solve my issue as the time is 9:00 PM and they have gone home. I was made to take leave from my office and even that was not take seriously & today I really feel pissed off by the services given to me by Airtel DTH.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Agrahari,

                          This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com.

                          Regards,
                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dear Mr. Agrahari,

                          This is with reference to your post dated 03 June 2015. We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                          Regards
                          Rakesh Kumar
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                            rahulmdabre
                            from Gurgaon, Haryana
                            Jun 3, 2015
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                            Address: Mumbai City, Maharashtra

                            I Rahul Dabre. My mobile no is [protected]. Yesterday02/06/2015 I bought 4 G sim from Airtel store at Andhri (E) opposite jumbo Xerox near Andheri Railway station. They charged me with the amount of 50 Rs which was supposed to be free as per customer care services. So may I know that will I get my money back? After this when I asked the customer care services again they told me that I should have bill regarding the purchase. Store doesn't provide any recipt/bill. so what should I do? Please do the needful
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Dabre,

                            This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com.

                            Regards,
                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

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                              L
                              lucky35
                              from Hyderabad, Telangana
                              Jun 3, 2015
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                              Address: Visakhapatnam, Andhra Pradesh

                              Hello, my number is [protected] i had done online recharge 199.0 rs for 21000 local seconds it cannot be done it recharged on 198.0 but i get mail confirmation on 199.0 i already complaint to airtel customer care executive they did not give right information for me. how can i get my actual recharge . Transaction ID - 270613 Amount (Rs.) - 199.0
                              Airtel customer support has been notified about the posted complaint.
                              Dear Lucky,

                              This is with reference to your post dated 03 June 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                A
                                Ashwath Kondalakana
                                from Bengaluru, Karnataka
                                Jun 3, 2015
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                                Address: Bangalore, Karnataka

                                Hi Sir, Am using Airtel Broadband from past 1 year. But am not getting connectivity. And if I call your customer executive they will not giving proper solution for this, so if it not resolve within two days I will give a complaint to consumer court. Please help me on this issue. My broadband number is [protected] My Name is Channakeshava. My Mobile number [protected] Best regards Channakeshava
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Kondalakana,

                                This is with reference to your post dated 03 June 2015. We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  G
                                  gthirumaran
                                  Jun 3, 2015
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                                  Address: Chennai, Tamil Nadu

                                  Hello I moved from Airtel to Vodaphone, I went to chrompet showroom (chennai) to pay 370INR but the shop person swipped for 3700 instead . Since then I had been running & emailing but there is no one to answer me. Till date payment is not transferred Dated :05/11/2015 05:28 PM I have registered your request for refund of excess amount. Your reference number is SR61838321. Let me assure that the same will be closed by 07:10 PM on 31/05/2015. Dated :05/11/2015 12:35 PM This is in reference to your email requesting for refund of excess payment for your airtel number [protected]. I understand from your email that you have not received the excess payment in your airtel account. I wish to inform you that there is an excess amount of Rs. 2699.35/- reflecting in your postpaid account. I can arrange to refund the amount directly to your bank account through NEFT. thanks thiru
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Thiru,

                                  This is with reference to your post dated 03 June 2015.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Y
                                    yvt
                                    from Chennai, Tamil Nadu
                                    Jun 3, 2015
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                                    Address: Nashik, Maharashtra

                                    I have 950 mb internet balance in my Airtel number [protected]. My net is not working at all showing the error message connection not available. I have called 8-10 times to the customer care. Every time the gave me different excuses also said 4 times to do the settings manually and my net will get immediately started but still the net is not working & the validity of internet pack is up to 14 June. I had called many times but still net is not working at all. I am using Nokia c505 handset
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com.

                                    Regards,
                                    Umesh Arora
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                                      R
                                      rajeev jain24
                                      from Mumbai, Maharashtra
                                      Jun 3, 2015
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                                      Address: Indore, Madhya Pradesh

                                      Dear sir/madam, I HAVE DONE PORTABILITY IN AIRTEL FROM RELIANCE BEFORE 13-14 DAYS AND TILL NOW MY PHONE HAS NOT BEEN PORTAL WHILE I HAD GOT A MSG, FROM AIRTEL COMPANY THAT YOUR PORTABILITY HAS BEEN DONE. AFTER NOT STARTING MY MOBILE I HAD VISITED AT UR WEB WORLD BUT THEY HAVE TOLD ME THAT POROBLEM IS FROM RELIANCE COMPANY, AGAIN I WENT RELIANC WEB WORLD THEY HAVE SHOWN ME ALL CLEARANCE FROM THEIR END. SINCE LAST 3 DAYS I AM WONDERING HERE AND THERE AND MY CELL NUMBER IS NOT ACTIVATED TILL NOW. MEAN WHILE I HAVE GIVEN ADVERTISEMENT IN NEWS PAPER FOR PROPERTY SELLING AND I COULD NOT RECEIVED ANY PHONE BY WHICH I GOT HUGE LOSS. NOW PLEASE PROVIDE ME COMPANSATION OF LOSS AND PANELTY.
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Jain,

                                      This is with reference to your post dated 3 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                      Look forward to receiving the required details at airtel.[protected]@airtel.com
                                      Regards,
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
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                                      Dear Mr. Jain,

                                      This is with reference to your post dated 03 June 2015.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                                      Regards
                                      Rakesh Kumar
                                      Airtel.presence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        E
                                        eran
                                        from Farakka, West Bengal
                                        Jun 3, 2015
                                        Resolved
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                                        Resolved

                                        sir, my mobile number is ([protected]) my service reference number is CWRCH[protected] registered on 31-may has not been solved till date, and also i had recharged with 19rupees on[protected] for all local call @30p/min valid for six days initially and will extend till one month validity but now i am being charged more for all my calls and my validity has also not been increased...
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        This is with reference to your post dated 3 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com.

                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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