Airtel Complaints & Reviews

Hi, I have converted one of my postpaid number to prepaid, I have done all verification and done first recharge also but still I could not able to do any outgoing or incoming calls from newly converted SIM even I could not able to reach out customer care executive from that number by calling 121. But I have called to customer care many times from my another postpaid number but still they are saying that technical team need to provide update on this until that your mobile will be like this only we can not help on that and we will escalate like this only they are saying. So please make it as high priority and look into it ASAP because due to this suspension my work getting affected and am getting loss My mobile number: +91-[protected]

I am using postpaid connection.but i am changed postpaid to prepaid(4.5.2015).postpaid connection deactivation but not activate the prepaid connection. i am really abset.lot of time i am visit t-nagar airtel showroom.he's not respect to me, it's very worst service

Dear all, This is about Airtel Hello-Tunes (which in itself is total waste - full of advertisements). Last month I had activated it on my Samsung Galaxy S4 ([protected]). After I realized that it was as bad as it gets, I deactivated it 2-3 days before it was to be renewed, by sending STOP to 155223 (shown in picture). And today, it got AUTOMATICALLY RENEWED (shown in picture). WOW!! This time I called 155223 and stopped it through a maze of dumb options. Again it gave me a message, that it has been discontinued. And again, within 2 hours it got AUTOMATICALLY RENEWED. (shown in picture) This time I called the 121. No facility to talk to customer care. Then I found out 198 was the complaint helpline. I finally reached to customer care after hectic search, and they told me, "SIR, AAPKI AIRTEL HELLO-TUNE AAJ BAND HUI HAI. WE'RE SORRY FOR INCONVENIENCE. AAP KOI AUR INFORMATION CHAHTE HAI?" They didn't even hear my problem, forget about trying to solve it. And kept giving me the same lame statement mentioned above repeatedly, as an answer to all my questions. WOW AIRTEL!!! (Y) A very good way taken by the company to snatch even more money out of our pockets, for their services, services - I'm sorry, I can't describe in a decent language. It will be very satisfying if this problem is looked forward to, as I'm sure there'll be hundreds of more victims like me. Awaiting Response. Thanks Consumer Complaints. -Shrey Bhatnagar ([protected]- Airtel Jaipur Number)

My name is Rajeev Trivedi. My Airtel mobile no is [protected]. I am fed up with Airtel. They are doing cheating. On 27 May, 2015 I have done 2g data recharge of Rs. 42/- for using WhatsApp through airtel website (encl. detail of 2g data pack). I switched on my mobile data and opened WhatsApp chat at the same time. Then I switched off my mobile data. I saw, the amount deducted from my main balance. To confirm this, I have taken screenshot of the deducted amount and repeated the same process again and I found cheat done by Airtel, the amount has been deducted from my main a/c balance. On 29th May 2015, I have done talktime recharge of Rs 100/-. Till 31st May 2015 they deducted near about Rs. 60/- from my main a/c balance so far. I don't know why Airtel is doing such type of cheap things. I want my money back with compensation. Please refund the amount as soon as possible. Thank you! Encl: 1- net pack details. 2- Deduction proof. 3- recharge details.

Dear Team I have Airtel sim number[protected] and Mob No [protected].I am currently in Dubai and am not able to connect to the available network. Please guide me for the process or what should I do to get it connected.You can reach me on my mail ID [protected]@gmail.com or on below mentioned number. Thanks and Regards Atul Kant Sharma [protected]

I have a postpaid connection. Since last three months, wrong bills are getting generated, where they are showing that my data usage exceeds 1Gb due to which they charging. I am tracking my data usage till the last minute of the month. Though in the previous to months, I have been able to get waived off the unnecessary charges but now again this thing happens third time in a row. I really don't have time to speak or write to them everytime. Not sure why they are generating wrong bills everytime. Kindly help me out with this.

Airtel have been charging me late fee of Rs. 100 in my postpaid mobile bill every month for last couple of months. My mobile number is [protected] When I called last month, around the 1st May, they agreed to waive off the Rs. 200 late fee. But, they have not done so and additionally added another Rs. 100 making it a total of Rs. 300 late fee over tha last few months. All this, even after I have paid on time. I only made a late payment in Feb 2015, as I couldn't due to the untimely hospitalisation and death of my father. Even, then, when I called citing the reason, they agreed to waive off Rs. 100 late fee. I am really disappointed and do not trust these people anymore.

I am using Airtel GSM and my mob. number is [protected]. dont have 3g network in my area, R s p college, near water Tank jharia Dist- dhanbad ( jharkhand ) i am comtect to Airtel custmer care, But he is not Response me & he not taken my complain & ingore me

Yesterday have made a online payment for Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile [protected]. Transaction ID[protected] Amount (Rs.) - 46.0 Best Regards, Team Airtel Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile [protected]. Transaction ID[protected] Amount (Rs.) - 49.0 for which is not credited to my account kindly do the needful

We are having corporate postpaid sims of airtel (cug sims) provided by railways at Siliguri railway diesel shed at siliguri pradhan nagar the network is extremely poor and we are not able to have a proper conversation in any case pl get it rectified as it is affecting our output in a great deal

SIR MY SELF RAJNI KANT I HAD RICHARGED AIRTEL NUMBER [protected] WITH RS 249 AT 07/JAN/2015 BUT COULD NOT RICHARGE AND CUT MY BALANCE IN SBI BANK PLEASE REFUND MY BALANCE POS DETAILS POS[protected] ATM DETAIL [protected] VISA

We are having corporate postpaid sims of airtel provided by railways at Siliguri railway diesel shed at siliguri pradhan nagar the network is extremely poor and we are not able to have a proper converstaion in any case pl get it rectified as it is affecting our output in a great deal

My number is [protected], I got a mail from airtel saying to recharge my number for continued service on may 15, giving me a time of 15 days ! Which is may 30th But they deactivated my number on may 22 a week before the day they said in the mail And I tried contacting the customer care and they are not responding properly and saying its deactivated and we can't help I definetly need this number back as my bank transactions are connected to this number and its a memory of 6 years

Dear sir,
Kindly refer my land line connection number[protected]Relationship number[protected] in the name of manish bansal at 2nd off no. 12, suresh plaza, m. G. Road, agra.

I hereby, to intimate you, that i want to close or surrender the above number, so you requested to kindly disconnect and close the connection with immediate effect and oblige.

Thanking you,
Sincerely,

K. K. Sharma (Mobile no. [protected])
Manish bansal (Mobile no. [protected])
Email address: [protected]@gmail.Com

i have done recharge worth rps 299 as per i got msg so i have done it twice 299 & 299 =to get balance 598 INR for full talk time at the time i was in PUNE (i stay in mumbai) but it's now converted into 299 blackberry internet plan hence now i have 598 worth rupees in internet that too in blackberry which i dnt have which is useless, my only request is please convert this 598 into talk as i need.

My airtel dongle with number [protected] was recharged with Rs 749 for 4gb data plan. My money is gone and the customer care said that 4 gb is updated to my account but I cannot use my dongle. It is showing 0MB data. I am annoyed because I am given different numbers to check my balance and slammed the phone upon calling several times. I just want my money or data.

I got a message on dated 26/May/15, That Full takeeime is 60 Rs to 60 Rs, But I received only 50 Rs on dated 26/May/2015, I have complant on Costumer care & take to Mr.Imraan (Senior Executive) they give time 28/05/2015 6:44 Pm but not received pending balance on dated 29/05/2015 14:15 & no responce by costomer care. Pls take action on my complant urjently...

I have taken a new postpaid connection on 22nd may for office use. airtel executive has come down to my place and gave me SIM with mobile number [protected]. Company got my visiting cards printed with same number, after 2 days they(airtel executives) have called me and said that this number [protected] has been assigned to someone else. i kept following up with them for next 2 days regarding this issue. from yesterday they are not answering my call. please look into the issue.

My Mobile no is[protected] use this prepaid for 3g data only i never use for phone calls etc. Even i use to recharge only for 3g till date. Today morning I had some urgent business so i recharged 120 full talk time and suddenly i received 2 messages Message 1: LAILA service has been renewed on your airtel [protected]@Rs35.0 for 7days.To deactivate, Call or SMS STOP to 155223 Message 2: ASK A DOCTOR service has been renewed on your airtel [protected]@Rs30.0 for 6days.To deactivate, Call or SMS STOP to 155223 Kindly look into the matter. I am really willing to continue my airtel no for 3g purposes but if this loot is not rectified i will have to rethink for better and honest dealers. Awaiting your prompt response.

I have recharged 90 rupees on [protected] number.but airtel cheated me & deducted all the amount saying that some service has been activated on this number.though there is no service on the sim.its the worst company I have ever faced.so I have decided to leave this network if this problem is not solved. My friends have also faced this same problem .shame on airtel.