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Airtel Complaints & Reviews

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Updated: Sep 19, 2026
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A
ANU ELIZABATH JOSE
Jan 15, 2022
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To whomever it may be concerned,
I am working in UAE, for the past three years, and was using the Airtel sim for my personal use. For the past few days, the mobile is showing ' sim not registered on any network' and i am not able to make/ receive any calls using my Airtel sim.
Airtel customer support has been notified about the posted complaint.
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    K
    Kathat salim
    Jan 15, 2022
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    Address: S/O BIRAM WARD no 39sedriya beawer beawer ajmer Rajasthan-305901

    My number [protected] Aadhaar number[protected]
    Airtel customer support has been notified about the posted complaint.
    Jan 15, 2022
    Updated by Kathat salim
    Sim not work

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      G
      Gourang Harhare
      Jan 14, 2022
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      I have simple postpaid plan and still getting error “ UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.”

      I am not getting good network hence like to change operator.
      Airtel customer support has been notified about the posted complaint.
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        T
        tansx
        from Nagpur, Maharashtra
        Jan 14, 2022
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        Did an airtel data recharge of Rs. 118.0 via paytm on 13th jan 2022. the money has been deducted but the recharge still hasn't been reflected in my account.

        Order ID:[protected]

        i'd like to request for a refund now.
        Airtel customer support has been notified about the posted complaint.
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          A
          ashishranjanjaiswal
          Jan 14, 2022
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          I have done 598 recharge.on 16 th october..on [protected].. through airtel app and select upi as my payment options... payment was successful ...but recharge..was not...i have raised complained multiple times ... obviously...airtel is gonaa provide me refund...as i developer...i know...airtel is merchant here...and we r paying through...upi...if payment is successful.. then only it will show...a sucess message...but stupid airtel... agents...r telling..they haven't... recieved...so where my money ..have gone...to vijay malya...its obvious...they even dont know how upi works...they told...when u do recharge..trough..airtel app...n select...upi..as payment...then upi (providers..like gpay ..or..even i[censored]se bhim upi...they will do recharge..)..i don't know who taught them these...i have attaching my transaction proof...
          airtel your agents r stupid... people..or u guys have a solid plan to make people fool...if i dont recieved my refund...i am gonaa port...my whole family members...and even don't suggest...anyone to use this fraudsters
          Airtel customer support has been notified about the posted complaint.
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            M
            Miserly King
            Jan 13, 2022
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            I am an airtel prepaid plan user. I have done recharge of 666 that gives 1.5 gb/day till 84 days. In that i use 850 mb but in my airtel app its showing i have use my full data. After that i ask their CUSTOMER care then they say i have used it and it was very rude. Due to some issue i have to add data so i recharge with 118 that gives around 12 gb but even though i only use 1 gb atmost but still it showing i have use 7 gb. You mean litteraly. Airtel doesnt give a ### about data fraud in open.
            Airtel customer support has been notified about the posted complaint.
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              A
              Aadesh1994
              from Lucknow, Uttar Pradesh
              Jan 13, 2022
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              Address: Lucknow

              I have an Airtel tower at my site and haven't received rent for over an year. Please sort out this issue at the earliest.
              Site ID: LUK053
              Airtel customer support has been notified about the posted complaint.
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                C
                ckunal
                Jan 13, 2022
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                I was very surprised to know that Airtel DTH is charging Rs. 15/- on every delayed recharge, and they have been charging this every month.
                My DTH was valid till 12th Jan, 2022 midnight, and I recharged the full amount on 13th Jan 3PM. However, to my surprise, I saw Rs 15 has been deducted. On going through the laborious process of talking to a customer care exec, I found out that this is due to 'Late Fee'. Now, I don't understand, how is this late fee. A person will take their bike to the service center only after it breaks down, right and not before that. So, even if I recharge the immediate next day, they are charging this amount. To top it off, there is no prior communication regarding this amount. It's kind of happening in stealth, so they are cheating unsuspecting people of Rs 15 everytime. This is a loophole they are using to perform corporate fraud.
                Please beware of this.
                Airtel customer support has been notified about the posted complaint.
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                  H
                  Harish Setty
                  Jan 13, 2022
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                  When i adding my airtel dth account in my airtel thanks app, after entering the dth account customer ID and click on submit, it showing that ERROR:-BAD REQUEST .
                  Iam re-entering the customer ID and submitted, again it showing same error.
                  Please fix the error.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    syed mazhar husain
                    Jan 13, 2022
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                    Address: Lucknow

                    Just wanted to inform that because o[censored]nprofessional behavior of airtel employees and airtel itself cost me salary loss due to unavailability of internet and mental harassment for 3 days ie. 4th, 5th, 6th January 2022 which is around INR 4000/-. I am really pissed off with the airtel customer care and airtel engineers as they are not picking customer calls and providing wrong information to customer. For 3 days i called multiple times to airtel customer care to resolve my problem but i didn't get any help neither from allocated engineer nor customer care and because of that i will not pay my due amount and waive off all my due amount and i want airtel to compensate me for my salary loss which is due to airtel incompetence and unprofessional attitude towards their customers. I called multiple times to airtel engineer but he disconnect my call and provide wrong information regarding my resolution.

                    I need full waiver of my pending amount and written apology from airtel for this inconvenience and mental harrassment.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Ankita Narvekar
                      from Ponda, Goa
                      Jan 13, 2022
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                      I had paid the airtel dongle bill [protected] through Net banking for Rs. 471 on 11th January 2022 and The amount was also debited from my account, however it was shown as Unable to fetch the payment & payment failed...

                      It's been 2 days, still I haven't received a refund...
                      Not acceptable atall...

                      Transaction Reference
                      [protected]IGAMUIUXQ9

                      Kindly look into the matter.
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        anushabalu1706
                        Jan 13, 2022
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                        My parents travelled to USA in the month of Nov. They requested the local airtel shop in chennai to keep the postpaid number activated for just receiving SMS and Calls. They reached US around Nov 15 2021. They posted bill for the period Dec 08- Jan 07 for Rs 13, 988.48.
                        The bill says from Dec 15 till 7th they have exceeded their limits and have added a pack for Rs 649 everyday.
                        Ever since they landed in US their mobile data has been switched off. They are using the home wifi.
                        Also they have been receiving spam calls from the day they have reached USA. Which they have not picked up at all. However they are saying we have attended that and that's why we are charging as it is roaming.
                        They only made and picked calls on the day they landed here (Nov 15) which is not in the billing cycle, and one day in december where they have to pick my call when I was outside.
                        They have charged for all the incoming calls that was not attended and also for data that has been switched off by enabling some pack everyday. Also we raised a complaint with them and then they just closed without giving the resolution.
                        This is a total scam on people. I am attaching the bill as picture for reference. Also attaching the spam calls that got in which we never picked up.
                        Also the payment for bill is on 10th Jan. Now they will also be charging late fee.
                        Please request you to address this immediately and get us a correct solution
                        Airtel customer support has been notified about the posted complaint.
                        Feb 09, 2022
                        Updated by anushabalu1706
                        Nothing is resolved, we paid the amount. No action taken from your end. Now they are making us pay more even after placing it in safe custody
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                          V
                          Jan 12, 2022
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                          Details in airtel thanks app, my account details are not mine, they are someone else's details. Please correct them. [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            amriksaini012
                            from Delhi, Delhi
                            Jan 12, 2022
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                            Dear Sir,

                            I have not purchased the Airtel Fast tag but RS 1000 has been deducted from Park+ wallet.

                            Many times called to airtel customer care ([protected]) but no body attend my call. Need to improve your service.
                            When I have confirmed from Park+ customer care he informed me your airtel fast tag recharge successfully has been done.

                            But I’m surprised to see I have not purchased any fast tag from airtel how to deducted the same amount.
                            I had already informed you that I have not purchased any airtel fastag how to deduct the amount...??

                            Secondly, I have used two numbers from airtel. The 1st is [protected] and 2nd is [protected].

                            This is fake activity kindly look into the matter on urgent basis and refund my total amount RS 1000 on urgent basis.

                            if any issue kindly revert back.

                            Regards
                            Amrik Saini
                            [protected]
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Reminder please

                            Till now body take the necessary action.

                            Kindly update the status on urgent basis.

                            Regards
                            Amrik Saini
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                              D
                              deep_rana32
                              from Kurukshetra, Haryana
                              Jan 12, 2022
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                              I booked a airtel fiber broadband connection on[protected] and i pay Rs 2828 but due to some reason my connection cancelled by company but my money not refund
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                Subodh alex
                                from Patna, Bihar
                                Jan 12, 2022
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                                Address: Village Badipur chiraura naubapur Patna 801109
                                Website: No

                                My Airtel payment Bank no reopen to please my account reopen sir please
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  Poonamhanu
                                  from New Delhi, Delhi
                                  Jan 12, 2022
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                                  My name is Poonam Gupta, and I have an Airtel number [protected].

                                  which is very old number and it is in the name of my father Mr. Moolchand Gupta he was passed away 15 year's back. Now my sim card suddenly destroyed and i want to reissue this sim card but your outlet people said not possible without I'd proof of my father. I have his Death Certificate and my I'd proof in which his name same but I don't have his I'd proof. Ur outlet person said not possible. But I need this number tell me the alternate of this.
                                  Airtel customer support has been notified about the posted complaint.
                                  Jan 12, 2022
                                  Updated by Poonamhanu
                                  My name is Poonam Gupta, and I have an Airtel number [protected].

                                  which is very old number and it is in the name of my father Mr. Moolchand Gupta he was passed away 15 year's back. Now my sim card suddenly destroyed and i want to reissue this sim card but your outlet people said not possible without I'd proof of my father. I have his Death Certificate and my I'd proof in which his name same but I don't have his I'd proof. Ur outlet person said not possible. But I need this number tell me the alternate of this.
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                                    D
                                    Dheeraj Kamath
                                    from Mysore, Karnataka
                                    Jan 11, 2022
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                                    I m Dheeraj Kamath, Im residing in Dubai and I was using Airtel sim from many years, but suddenly from 2 days it is not working. If I insert to other cellphones then it is coming, SIM card failure. Kindly please activate my num which is important to me. Kindly please do needful.
                                    Thank you,
                                    Airtel customer support has been notified about the posted complaint.
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                                      H
                                      Hari Vidyanand
                                      Jan 11, 2022
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                                      It's been more than a week, that my Airtel number([protected]) got disconnected due to some SIM issue and when I visited(5th Jan) your office (Sy No. S- 212/32-1 R- 212/32-1, Koll West Village, NH 47, High School Junction, near Muthoot Finance, Kollam, Kerala 691013), they gave a duplicate SIM which didn't got activated after 24hrs. Next day the same people gave an another SIM which also had the same problem. Now it's the 3rd SIM which is also not activated till now, even after submitting the documents(Aadhar, Passport and Photo) again upon their request. I need a solution to this in next 24 hrs as it's the numbers I have been using since last 12 years and all my business and banking are linked to it.
                                      Airtel customer support has been notified about the posted complaint.
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                                        A
                                        Ankita Narvekar
                                        from Ponda, Goa
                                        Jan 11, 2022
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                                        I had paid the airtel dongle bill [protected] through Net banking for Rs. 471 on 11th January 2022 and The amount was also debited from my account, however it was shown as Unable to fetch the payment & payment failed...

                                        Transaction Reference
                                        [protected]IGAMUIUXQ9

                                        Kindly look into the matter.
                                        Airtel customer support has been notified about the posted complaint.
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