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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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P
Pinkyiiii
Aug 30, 2021
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I recharged my number with Rs 149 two days ago but my balance is still showing Rs 0.2 and I am unable to access the internet and customer care is not reachable.
Airtel customer support has been notified about the posted complaint.
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    Q
    qutub607
    Aug 30, 2021
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    Address: Hyderabad

    My name is Mohammed Qutubuddin. I am Airtel customer with [protected] number since many years. Now from few months my Airtel prepaid sim is not working in Saudi Arabia. I am unable to get any SMS from banks and others. I request you to kindly look into the matter and do the needful.
    Thanking you.
    Airtel customer support has been notified about the posted complaint.
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      M
      Mepolo
      Aug 29, 2021
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      I had an airtel number with which my accounts were linked. The number is not been used in 4 years. The number is now reassigned to someone else. I can't login into the accounts and the person with that mobile number is a threat to my privacy. Kindly help how to get back the number or how to solve this problem.
      Airtel customer support has been notified about the posted complaint.
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        A
        anuragbhave96
        Aug 29, 2021
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        Address: Airtel Center, Plot No. 16, Udyog Vihar Phase IV, Gurgaon- 122015
        Website: www.airtel.in

        Data voucher redeemed and reflecting but i cant use it because i don't have active data plan, so i tried to contact support and guess what i cant even contact them because i don't have an active plan on my prepaid number (i thought this problem is insufficient/ignisufficient but wait, it's wrong ) why i could redeem the coupon at all in the first place if i don't have an active plan ? so it could be wasted ? or i must recharge my number to use that 1gb data that is showing 2 days validity limit by adding a 500 rupees worth plan do i can use "1 GB" data?
        its a complete scam isn't it ?
        Airtel customer support has been notified about the posted complaint.
        here are the contents

        Data voucher redeemed and reflecting but I can't use it because I don't have an active data plan on Airtel - Comment #3885985 - Image #0
        Data voucher redeemed and reflecting but I can't use it because I don't have an active data plan on Airtel - Comment #3885985 - Image #1
        Data voucher redeemed and reflecting but I can't use it because I don't have an active data plan on Airtel - Comment #3885985 - Image #2
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          Kashyapjyoti
          Aug 29, 2021
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          Address: Demow, Sivasagar, Assam

          I bought a new Airtel sim on 22 Aug, 2021 from a store. They said it will be activated within 24 hours. But today is 29 Aug, and still there is no sign of any reception of network and the sim is still not active. I wanted to buy an Airtel sim because my primary sim Jio has network issues. But I ended up in activation issues with Airtel.
          It was for my online exam, the exam is to be over soon but I have not got the connection of Airtel.

          Please help.
          The details of ghe new Airtel sim are-
          SIM No.[protected]U
          IMSI No. [protected]
          Mobile No. [protected]
          Packed on :[protected]
          +1 photos
          Airtel customer support has been notified about the posted complaint.
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            K
            Kiran Datti
            Aug 29, 2021
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            Address: DTH 3040527184

            How can Airtel charge me for reactivation. Govt has already set Carrier charges. And Airtel is deducting same.

            The way they are charging Reactivation charges between topups is clear looting. They should stop and refund same customer accounts.

            Dear Airtel. Behave professionally, wht is special thing that makes you charge in the name of Reactivation between recahrges. but not other DTH Providers
            Airtel customer support has been notified about the posted complaint.
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              R
              RS Rakesh
              Aug 29, 2021
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              I recharged ₹ 79 to keep the SIM running as usual. I did not send sms to try again and again. Then comes the msg from Airtel. Recharge Airtel for s 219 or ₹ 299 for sms service. So give me back the recharge so I can do a bigger rechagre. Calls to airtel center they not answer my call.
              Airtel customer support has been notified about the posted complaint.
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                H
                Himishra2005
                Aug 29, 2021
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                Address: Nagpur

                I have been facing issue with call service and internet. Even after regular bill payment i have not received the kind of service i requested for.

                After every complaint raised expected time of resolution was more than 15 days and still closing the ticket without resolution. After reopening the ticket another 15 days was raised.
                Airtel customer support has been notified about the posted complaint.
                Nov 05, 2021
                Updated by Himishra2005
                No action has taken place.
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                  R
                  RaxxKnox
                  Aug 29, 2021
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                  I got a missed call from International number i.e +[protected] on August 29, 2021 at 21:49. I had called on 1963 and
                  [protected] regarding this but no response from these numbers. Now where should I complaint regarding this issue because in my opinion this is phishing.
                  Please resolve this issue or give me the guidance for complaint. Thank you
                  +1 photos
                  Airtel customer support has been notified about the posted complaint.
                  Aug 29, 2021
                  Updated by RaxxKnox
                  My problem is resolved how?
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                    ongolikoushik
                    Aug 29, 2021
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                    I made a recharge of 558 on 28/08/2021 at 15.01.22. using airtel thanks app, the amount was taken but no recharge done. now when i call 400 they ask me to call 121 and 121 will ask to call 400. in this way i have contacted them almost 10 times and at last they ask me to send email to [protected]@in.airtel.com, so i have sent a mail then i have received a mail asking me to register my email id. then again i called 121 and registered but i didnt recieve conformation mail. then again i got a mail to register online so i did it. but till now i didnt recieve my recharge. My mobile number is [protected]
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
                    Here are the other proofs also that I have paid and the transaction was successful.

                    Paid for recharge with airtel thanks app but recharge not done. - Comment #3885960 - Image #0
                    Paid for recharge with airtel thanks app but recharge not done. - Comment #3885960 - Image #1
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                      Biswaji66626099
                      Aug 29, 2021
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                      Address: Harranamaldiha deshopran
                      Website: consumer compliant.in

                      Harranamaldiha deshopran airtel network problem indoor outdoor Both airtel internet problem indoor outdoor Both Biswajit Rana my area 721427 [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Shivang Ganesh
                        Aug 29, 2021
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                        Resolved

                        Delay in airtel fiber installation

                        I subscribed for an Airtel Broadband Connection(fiber) in Patna, Bihar. But the Person took installation charges from me on 26th/25th august.
                        When I call him all he does is give excuses and pins the issue on the technical team, saying we will get that done tomorrow.
                        His name is Amit kumar and his contact number is [protected].
                        This man, Amit kumar gave me the number of a technician saying he can't do anything anymore,...
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                        V
                        Vinod Komandla
                        Aug 28, 2021
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                        Hi Sir,

                        I moved to USA few months and requested Airtel to change my post paid mobile service to prepaid. Customer care is not at all responding and at last they said that customer need to present in person to change from post paid to prepaid. I am not using Airtel from few months and they are sending mail to pay the bill every month. Can you please help to change my post paid service to pre paid.

                        Thank and Regards,
                        Vinod
                        Airtel customer support has been notified about the posted complaint.
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                          Anjana Prajapati
                          Aug 28, 2021
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                          Address: 14 alindra savli GIDC Manjusar vadodara

                          ESC facility has been discontinued from las 2 months. need to start that again
                          Airtel customer support has been notified about the posted complaint.
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                            Shahvaj khan
                            Aug 28, 2021
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                            Address: Maharashtra Aurangabad
                            Website: Mere ID ko open kiya jaaye

                            Mera ID band ho gaya hai usko open karo Maine kuchh nahin Kiya fir bhi Mera admin Ho Gaya
                            +1 photos
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                              M
                              Meenakapta
                              Aug 28, 2021
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                              I was already airtel dth customer for almost 8 years long. I stopped using dth connection since 6 months. 1 month back I planned to get airtel broadband connection the executive said it's free for a month (trial pack) and it would just use my dth number and I'd details. I am not happy with their service & not interested to continue. To my shock am being charged everyday as subscription charges of dth. I called dth airtel twice now they are saying we need to clear the whole outstanding to get our security deposit. With it after giving complain number twice I was never called by their so called supervisors.
                              +2 photos
                              Airtel customer support has been notified about the posted complaint.
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                                Y
                                ykbhardwaj
                                from Noida, Uttar Pradesh
                                Aug 28, 2021
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                                I am airtel customer for over 20 years. I have moved to USA recently but kept my two airtel mobile numbers, mostly for sentimental reasons. Since I visit India once in 2 years for few weeks, I changed my numbers to prepaid to keep them active at minimal cost. Recharging a mobile via airtel site is completely useless, 7 times already, money gets deducted and airtel site apologies for technical issue and refunds money after few days. Today already paid 3 times, money gone from credit card / bank account, not sure it will come back. Tried reaching to airtle support via 121 email and all they responds is call them, really from USA about a simple recharge failing. Not sure when Indian service providers will raise to global standards. I will surely move out during my next visit, so long to 23 years relationship with Airtel.
                                Regards,
                                Yogesh Bhardwaj
                                [protected]
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                                  Vishnu.254
                                  Aug 27, 2021
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                                  Hi,

                                  My number [protected] airtel sim has became faulty and while getting replacement sim came to know that my name is incorrectly recorded as SHNU Nair R instead of Vishnu Nair R.

                                  Iam presently in Kerala and checked from a nearby customer service centre to change the same but they are saying as the sim is of Karnataka/Bangalore circle i need to visit there in person to get it done (even if i give an authorization letter to my friend they are not accepting it).

                                  Due to this covid situation iam not able to go to Bangalore in person to get this changed. Kindly suggest any other way in which the name in my record can be changed so that i can request for a replacement sim.

                                  Regards,
                                  Vishnu
                                  Vishnu.[protected]@rediffmail.com
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                                    Kishan Tomar
                                    Aug 27, 2021
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                                    I am from gwalior my sim card no [protected] is just bolocked or rejected since it is not connecting and showing any network .my current location is remote area not able to go any city
                                    Please kindly reactivate sim card
                                    Airtel customer support has been notified about the posted complaint.
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                                      AlaknandaJ
                                      Aug 27, 2021
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                                      I cannot receive call from my dolphin mobile number to my airtel mobile number. please clarify the problem.
                                      Airtel customer support has been notified about the posted complaint.
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