Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 180

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
syed mazhar husain
Jan 13, 2022
Report
Copy

Address: Lucknow

Just wanted to inform that because o[censored]nprofessional behavior of airtel employees and airtel itself cost me salary loss due to unavailability of internet and mental harassment for 3 days ie. 4th, 5th, 6th January 2022 which is around INR 4000/-. I am really pissed off with the airtel customer care and airtel engineers as they are not picking customer calls and providing wrong information to customer. For 3 days i called multiple times to airtel customer care to resolve my problem but i didn't get any help neither from allocated engineer nor customer care and because of that i will not pay my due amount and waive off all my due amount and i want airtel to compensate me for my salary loss which is due to airtel incompetence and unprofessional attitude towards their customers. I called multiple times to airtel engineer but he disconnect my call and provide wrong information regarding my resolution.

I need full waiver of my pending amount and written apology from airtel for this inconvenience and mental harrassment.
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ankita Narvekar
    from Ponda, Goa
    Jan 13, 2022
    Report
    Copy

    I had paid the airtel dongle bill [protected] through Net banking for Rs. 471 on 11th January 2022 and The amount was also debited from my account, however it was shown as Unable to fetch the payment & payment failed...

    It's been 2 days, still I haven't received a refund...
    Not acceptable atall...

    Transaction Reference
    [protected]IGAMUIUXQ9

    Kindly look into the matter.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anushabalu1706
      Jan 13, 2022
      Report
      Copy

      My parents travelled to USA in the month of Nov. They requested the local airtel shop in chennai to keep the postpaid number activated for just receiving SMS and Calls. They reached US around Nov 15 2021. They posted bill for the period Dec 08- Jan 07 for Rs 13, 988.48.
      The bill says from Dec 15 till 7th they have exceeded their limits and have added a pack for Rs 649 everyday.
      Ever since they landed in US their mobile data has been switched off. They are using the home wifi.
      Also they have been receiving spam calls from the day they have reached USA. Which they have not picked up at all. However they are saying we have attended that and that's why we are charging as it is roaming.
      They only made and picked calls on the day they landed here (Nov 15) which is not in the billing cycle, and one day in december where they have to pick my call when I was outside.
      They have charged for all the incoming calls that was not attended and also for data that has been switched off by enabling some pack everyday. Also we raised a complaint with them and then they just closed without giving the resolution.
      This is a total scam on people. I am attaching the bill as picture for reference. Also attaching the spam calls that got in which we never picked up.
      Also the payment for bill is on 10th Jan. Now they will also be charging late fee.
      Please request you to address this immediately and get us a correct solution
      Airtel customer support has been notified about the posted complaint.
      Feb 09, 2022
      Updated by anushabalu1706
      Nothing is resolved, we paid the amount. No action taken from your end. Now they are making us pay more even after placing it in safe custody
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Jan 12, 2022
        Report
        Copy

        Details in airtel thanks app, my account details are not mine, they are someone else's details. Please correct them. [protected]
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amriksaini012
          from Delhi, Delhi
          Jan 12, 2022
          Report
          Copy

          Dear Sir,

          I have not purchased the Airtel Fast tag but RS 1000 has been deducted from Park+ wallet.

          Many times called to airtel customer care ([protected]) but no body attend my call. Need to improve your service.
          When I have confirmed from Park+ customer care he informed me your airtel fast tag recharge successfully has been done.

          But I’m surprised to see I have not purchased any fast tag from airtel how to deducted the same amount.
          I had already informed you that I have not purchased any airtel fastag how to deduct the amount...??

          Secondly, I have used two numbers from airtel. The 1st is [protected] and 2nd is [protected].

          This is fake activity kindly look into the matter on urgent basis and refund my total amount RS 1000 on urgent basis.

          if any issue kindly revert back.

          Regards
          Amrik Saini
          [protected]
          [protected]
          Airtel customer support has been notified about the posted complaint.
          Reminder please

          Till now body take the necessary action.

          Kindly update the status on urgent basis.

          Regards
          Amrik Saini
          Helpful
          2 other people found this review helpful
          2 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            deep_rana32
            from Kurukshetra, Haryana
            Jan 12, 2022
            Report
            Copy

            I booked a airtel fiber broadband connection on[protected] and i pay Rs 2828 but due to some reason my connection cancelled by company but my money not refund
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Subodh alex
              from Patna, Bihar
              Jan 12, 2022
              Report
              Copy

              Address: Village Badipur chiraura naubapur Patna 801109
              Website: No

              My Airtel payment Bank no reopen to please my account reopen sir please
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Poonamhanu
                from New Delhi, Delhi
                Jan 12, 2022
                Report
                Copy

                My name is Poonam Gupta, and I have an Airtel number [protected].

                which is very old number and it is in the name of my father Mr. Moolchand Gupta he was passed away 15 year's back. Now my sim card suddenly destroyed and i want to reissue this sim card but your outlet people said not possible without I'd proof of my father. I have his Death Certificate and my I'd proof in which his name same but I don't have his I'd proof. Ur outlet person said not possible. But I need this number tell me the alternate of this.
                Airtel customer support has been notified about the posted complaint.
                Jan 12, 2022
                Updated by Poonamhanu
                My name is Poonam Gupta, and I have an Airtel number [protected].

                which is very old number and it is in the name of my father Mr. Moolchand Gupta he was passed away 15 year's back. Now my sim card suddenly destroyed and i want to reissue this sim card but your outlet people said not possible without I'd proof of my father. I have his Death Certificate and my I'd proof in which his name same but I don't have his I'd proof. Ur outlet person said not possible. But I need this number tell me the alternate of this.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dheeraj Kamath
                  from Mysore, Karnataka
                  Jan 11, 2022
                  Report
                  Copy

                  I m Dheeraj Kamath, Im residing in Dubai and I was using Airtel sim from many years, but suddenly from 2 days it is not working. If I insert to other cellphones then it is coming, SIM card failure. Kindly please activate my num which is important to me. Kindly please do needful.
                  Thank you,
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hari Vidyanand
                    Jan 11, 2022
                    Report
                    Copy

                    It's been more than a week, that my Airtel number([protected]) got disconnected due to some SIM issue and when I visited(5th Jan) your office (Sy No. S- 212/32-1 R- 212/32-1, Koll West Village, NH 47, High School Junction, near Muthoot Finance, Kollam, Kerala 691013), they gave a duplicate SIM which didn't got activated after 24hrs. Next day the same people gave an another SIM which also had the same problem. Now it's the 3rd SIM which is also not activated till now, even after submitting the documents(Aadhar, Passport and Photo) again upon their request. I need a solution to this in next 24 hrs as it's the numbers I have been using since last 12 years and all my business and banking are linked to it.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ankita Narvekar
                      from Ponda, Goa
                      Jan 11, 2022
                      Report
                      Copy

                      I had paid the airtel dongle bill [protected] through Net banking for Rs. 471 on 11th January 2022 and The amount was also debited from my account, however it was shown as Unable to fetch the payment & payment failed...

                      Transaction Reference
                      [protected]IGAMUIUXQ9

                      Kindly look into the matter.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dollphin965
                        from Kanpur, Uttar Pradesh
                        Jan 11, 2022
                        Report
                        Copy

                        Hello This is Arifa.. I brought my Airtel sim to Riyadh, Saudi Arabia but im not getting network here.. It says sim not allowed evrtime i try to fix even its not connecting with the network provider STC or Zain KSA
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivam705541
                          from Sikandra Rao, Uttar Pradesh
                          Jan 10, 2022
                          Report
                          Copy

                          Address: Mo. Matkota Sikandra rao

                          Even i am also getting the same problem, whats the point of growing your network if you can't see for a small one,

                          kindly check for this issue thanks
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            SA MI
                            Jan 10, 2022
                            Report
                            Copy

                            Address: India

                            I recharged my phone no.[protected] for an amount of Rs.229 on 04.12.2021 at 02:39 PM with order ID:[protected], the same amount was debited from my bank account but my number was not recharged.I tried to reach Airtel through phone call and the representative assured me that refund will done within week but nothing has been done.Subsequently I emailed the company multiple times but till date they had not replied my requests.

                            Kindly make the company to fall in line with rules and regulations and refund my debited amount without fail.

                            Regards
                            Mohd Yasin Sofi
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Angel Rahul
                              from Ghaziabad, Uttar Pradesh
                              Jan 10, 2022
                              Report
                              Copy

                              Address: ghaziabad

                              Respected Sir/Madam,

                              I am using a airtel prepaid card no from last 10 years, when i am taken this number i was submitted my documents as name Rahul Vats. then also airtels calls for re submission of documents, i was resubmitted the documents for two times to ARC, but now i loss my sim card and i want my number again hence i reach to nearest ARC center for new sim card for same number but i found that the my name spelling is mismatch in airtel record, i fill the form for name mismatch on but then now airtel in charge of that ARcenter told that it is not possible so Pleas i want the details to get my number back.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abhijeet R32
                                Jan 10, 2022
                                Report
                                Copy

                                Address: Opposite ashok restaurant, sadar, nagpur, Maharashtra

                                I took broadband connection of Airtel for my WFH by paying in advance (thats the mistake i did)
                                After that they told me broadband Installation will be done in within 2 days so i waited.. Then i called them for installation but the cable guy (Kshitij Gaikwad)said it will take 2 more days.. I was furious.. That guy gave some lame excuses. And another day i called to the cable guy he said he will be there in half hour. Even after 3 hrs that guy hasn't showed up.. Airtel CUSTOMER service is sooo ### bad.. Hey airtel take some action.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  singhnardev
                                  from Noida, Uttar Pradesh
                                  Jan 10, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Good morning !
                                  I am Nardev Singh and I have worked in the RA B2B team from 12-Dec-2019 to 6-Nov-2020.
                                  and I need my experience letter and relieving letter .And I was trying to download from the airtel Ambassador portal but my user name and password are showing invalid .when i try to forget the password showing below error .please help me to provide both letters .

                                  Manager Name -Kapil Khuslani
                                  PAN No BQGPS6238D
                                  OLM ID B0215590
                                  Personal Mail ID [protected]@gmail.com
                                  cont No [protected]
                                  Jan 10, 2022
                                  Complaint marked as Resolved 
                                  I am Nardev Singh and I have worked in the RA B2B team from 12-Dec-2019 to 6-Nov-2020. and I need my experience letter and relieving letter .And I was trying to download from the airtel Ambassador portal but my user name and password are showing invalid .when i try to forget the password showing below error .please help me to provide both letters . Manager Name -Kapil Khuslani OLM ID B0215590 Personal Mail ID [email protected] cont No 7505442105
                                  Airtel customer support has been notified about the posted complaint.
                                  Jan 10, 2022
                                  Updated by singhnardev
                                  Good morning !
                                  I am Nardev Singh and I have worked in the RA B2B team from 12-Dec-2019 to 6-Nov-2020.
                                  and I need my experience letter and relieving letter .And I was trying to download from the airtel Ambassador portal but my user name and password are showing invalid .when i try to forget the password showing below error .please help me to provide both letters .

                                  Manager Name -Kapil Khuslani
                                  PAN No BQGPS6238D
                                  OLM ID B0215590
                                  Personal Mail ID [protected]@gmail.com
                                  cont No [protected]
                                  Airtel missed call alert service not working
                                  Not working Airtel missed call alert service
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sakshisingh95
                                    Jan 10, 2022
                                    Report
                                    Copy

                                    I want to change the email id of my number [protected].

                                    right now the email is "[protected]@gmail.com". I want to change to "[protected]@gmail.com".

                                    for verification call on my alternate number [protected]l
                                    Airtel customer support has been notified about the posted complaint.
                                    Jan 22, 2022
                                    Updated by sakshisingh95
                                    Is there any update????
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      ssnishchay
                                      from Pune, Maharashtra
                                      Jan 10, 2022
                                      Report
                                      Copy

                                      Daily unsolicited phone calls, despite repeated requests to stop said calls.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sakshisingh95
                                        Jan 9, 2022
                                        Report
                                        Copy

                                        I bought a new sim and it was mentioned that after 2 hours it will be activated but it is 48 hours and has no network at all.
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit