Airtel Complaints & Reviews

often recharge my mob.[protected] by s.b.i net banking but today i recharge amount Rs.90 in same mob no. as mention in complain. i am surprised that successfuly deduct amount in my saving bank but mobile is not recharge. so i am giving some detaile about transaction Ref No.IG00ZFLVZ6 FOR RS.90=00 TIME 03:10:09 dated on 06/05/2015. region uttar pradesh west dist. MORADABAD. finally i request you that my talktime add in my mob. no [protected] boz send already amount before . thanking yu

Dear All, As you know airtel is looting the people by offers, recharge of amount not reversing, data packs are expensive, customare services are still very very bad when u ask about questions?? WHEN U ASK ABOUT PAYING SERVICES VERY POLITELY HOW AIRTEL AND SIMILAR COMPANIES ARE SURVIVING IN INDIA WITHOUT TRANSPERENCY ? WE MUST GOTO A LEVEL OF BANNING SUCH COMPANIES IN INDIA GOD SAVE MY COUNTRY WITH THESE FRAUDS

Double payment taken for broadband([protected]) Dear we received your sms as given below and paid immediately online by debit card Today I visited bank and learnt you have sent a wrong msg and the bank duly honoured my cheque and it appears they have debited the same amount TWICE. It is unfortunate that u cheat your customers which is unthinkable Shame on you Cheque 230119 paid against airtel landline has been returned by your bank. Reason: MAT.ALTERATION REQ.DRAWER SIGN. Please pay immediately to ensure continued services.. Payment options:(a)myairtel app- www.airtel.in/myairtel(b)visit www.airtel.in(c)airtel money-dial *400# (d)ARC details-SMS ARC <pincode> to 121. Ignore if already paid./ this is a gross misstatement

198 customer care not taking my complain in this matter what i have to do ..please refund my balance rs.35 and deactive this LAILA SERVICE from my number. [protected]. i never active this service why Airtel company do this automatic activation in my number. please refund my balance as soon as possible

Im Using karantaka airtel connection from last 5 years. Beginingg days they were having good customer care and good network and Internet speed. Currently I'm working in Muduppu, Manglore infosys technologies. Here most of the times my network shows as Roaming. When i called customer care he spoke very roughly and asked to recharge the roaming package.Sometimes phone shows the dummy network. Shows full network but if i try to call it says like mobile is switched off. I lost many important calls. Sometimes i t says not reachable if i call from my landline to mobile even if mobile shows full network. and about Internet speed, only god knows when it will connect to Internet. g speed is very slow less, works in 0.00 mbps,

Dear Sir/Madam, I have called to your customer care on 06-May-2015 on 01:26 PM and I have requested them to cancel the BlackBerry Enterprises Plan. They have said ok we will process but Plan rental Charges will be charged as pr FLAT rental Rs.899/-. But when I called to your Customer Care on 04-May-2015 for De-activation of Blackberry Plan Rs.399/- and Activation of BlackBerry Enterprises Plan Rs.899/- agent said same will be charged as per Prorate basis only. Kindly process for de-activation of BlackBerry Enterprises Plan Rs.899/- and it should be charged as per prorate basis. My Phone no. +91 [protected] Name – Shivaraju JN

Sir, This is to draw your attention towards a manipulation of your regular customer lodging this complaint. One of your local Airtel Centre, located at Gandhinagar Mod, Tonk Road, Jaipur manipulated us regarding a post-paid plan. They ensured us with 360 minutes Local minutes, 160 minutes STD minutes and 240 MB 3G data and after that said the speed will fall to 2G and you can use the net unlimited without any further charge except the plan amount which was set at Rs. 299/- per month excluding service tax. As we are habitual to check our unbilled amount, came to know that the data charges are applying @4 paisa / KB Or Rs. 4.70/ MB from your customer care and the local Airtel centre also manipulated us regarding that Rs. 250 receipt, they told us that this is a security deposit and will be refunded and we came to know from your customer care that this was a conversion fees from getting your connection converted from pre-paid to post-paid. We are a regular customer and are highly disappointed from such an act of your officials. A reputed company like yours is known for customer satisfaction and not for customer manipulation but we are highly disappointed. Hope you will look to our query and try to reimburse us all the money that we have put in, otherwise we will have to switch over to another connection and will approach to more higher authorities for the reimbursement. We are expecting your quick reply as soon as you see this. For further details, Contact- Kamal Vanjani -[protected] or Divyank Vanjani-[protected] Thanking You! Yours Sincerely, Kamal Kumar Vanjani ( The Unsatisfied Customer )

i would like to inform you that i am using airtel prepaid/connectionph -+91 [protected]/i am not receiving any calls but unfortunately money deducting from my balance everyday Rs.30, i am staying in UAE, but my india no.is on in another mobile.no roaming facility, just to keep the active i am using this no.so that when i can go for vaction or trip it will work just to recharge it, for active the no.every month i am doing from uae 1 call and receiving 1 call as wel from last 2 years, it was working fine, this time when i came back from india(kolkata) all of a sudden every day without receiving any call balance deducting automatically, i called your helpline(kolkata) they are fully useless just transferring my line to another person as a senior executive, but they are also helpless, yesterday they give the solution that from those no. i get calls i have to go in setting and i have to reject those no.calls, but again it is not helpful, i gave my mobile also in authorized service center for check is some setting problem or not, they checked and said it is fully OK, no automatic call received active. i am sorry to say that your helpline executives are fully helpless they do not how to talk to the customer, they are only hearing not listening, they are not allowing to speak, just giving their opinion, you can check my calls with UAE# +[protected] and can listen the recording also, yesterday i asked them to lodge a complaint and give me complaint no, they refused, yesterday i talk with them 35 mins from international calls, you can imagine how i am suffering, kindly look into this matter and resolve my problem ASAP and update me in my email [protected]@rediffmail.com.

R/sir, Sub: Wrong demands of overdue amount even after cancellation of airtel mobile number- [protected]. I had a Airtel postpaid mobile connection no. [protected] up 15th August’14 using by son which was cancelled on 20/08/2014 with cancellation no. 57681223 & balance bill payment receipt no.25341 from M/s. Sky High Telecom, Surat, as my son gone to abroad. I have given cancellation request with two ID proof to M/s. Sky High Telecom, Surat and cancellation no. 57681223 given by them. Copy attached. Surprisingly, after cancellation of a moth I have received bill for that mobile number. I have approached to M/s. Sky High Telecom, Surat and asked about that cancellation request but they told that you have held that cancellation, which was not right as I had not given any request for that. I had approached customer care of airtel official officer and request that you please check in your system that live connectivity of that SIM Card because I have cancelled the number, but on the spot only they have told we will check and conform. After several reminder of cancellation and discussion with Airtel customer care phone they are not ready to cancelled this connection and asking for payment of last six months without use of this connection which SIM card is not exist since 15th August’14. If same attitude of airtel marketing remain with customer, than I have only option to switch over service provider for remaining three airtel mobile connections and airtel DTH connection. Kindly do needful and help me for cancellation of this mobile number. [protected]. With best regards, Kamlesh shah A-26 Cosmos Apartment, Palanpur patia, Rander road, Surat-395009 (M) [protected]

HI I AM TOTALLY DISSATISFIED WITH YOUR SERVIES IN SHIMLA. I WAS VODAFONE USER FOR 5 YRS AND NEVER HAD ANY NETWORK ISSUES IN ANY OF THE STATES.ONE OF MY FRIEND ADVISED ME TO SWITCH TO AIRTEL AND YOU WILL HAVE BETTER NETWORK EXPERIENCE IN HIMACHAL. I PORTED MY NUMBER FROM VODAFONE TO AIRTEL TO AVOID ANY KIND OF NETWORK ISSUES. BUT AS I REACHED HERE, MY 3G IS NOT WORKING IT WORKS ONLY IN THE MAIN AREAS OF SHIMLA LIKE AREA NEAR MALL ROAD. I WENT TO YOUR AIRTEL OFFICE TO DISCUSS THIS ISSUES BUT THEY RELPIED THAT WE ARE TESTING 4G NETWORK HERE, IF YOU ARE TESTING YOUR 4G SERVICED THAT DOES NOT MEAN THAT YOU WILL HAMPER AND HARRESS YOUR CUSTOMERS WHO ARE USING 3G, I AM NOT GETTING ANY NETWORK AT MY PLACE VIJAY NAGER SHIMLA AND NO 3G SERVICES IN PANTHAGHATI SHIMLA. YOUR STORE REPRESENTATIVE HAD PROMISED THAT YOUR TECHNICAL DEPTARTMENT WILL CALL AND VISIT YOU BUT ITS BEEN MORE THAN A WEEK I HAD NOT RECEIVED ANY CALL NIETHER ANY BODY VISITED. IF YOU CANNOT GIVE PROPER NETWORK COVERAGE THEN KINDLY SHUT DOWN AIRTEL SERVIES IN HIMACHAL.

Hi, I am Prafull Jaware having airtel post paid number from six to seven years, and not facing any billing issue since i use the services but suddnely airtel has sent me a mobile bill of rs. 9500/- for the data usage and monthly rental but this is not actual i have not using the internet on the particular day and they have charged the maximum data usage on the same day. When i ask them for it they told that other apps are running in background that is why the usage is high. my mobile number is [protected]. Please help to get it resolve.

From MS. Madhuri K Shivangi No. 94, “Swapna Villa’, 5th Cross, Chandra Layout, Bangalore – 560 040 Mobile :[protected] [protected]@gmail.com 4th May 2015 Bangalore To The Concerned Office Airtel Bangalore Sir, / Madam, Sub : Regarding ownership of the Airtel Sim Card __________________________________________________________ Sir, / Madam, Iam Madhuri K Shivangi, resident of Bangalore, and am AIRTEL...

I have recharge an amount of rs.40/ to an uninor no. [protected] on 6th may 2015 at 10:28a.m. Vide trxn id[protected] from my airtel money account no. [protected] since it has been wrongly recharged i would like to reverse the aforesaid amt. into my airtel money account

Airtel executives all are dam failure in providing customer services. Airtel company seriously need fire all services provider executives, who always giving wrong information & fake promises. If AIRTEL can't port one number in 20days so why you saying porting will be done only in 7working days, always fake commitments. If Airtel Brand still continue with these kind of executives, God knows what will be loosing graph of customers from Airtel Services. Seriously very very very very poor Airtel Customer services. ---- Thanks & Regards Akshat Jain Manager Architect, Mobile:+91-[protected]

Hi sir. Here in our area many people are willing to take airtel broadband connection but these airtel people are not providing feasibility in our area and talking very harsh to the people. I want 4 connections right now in our area with 100gb plan but airtel never responds us. They dont even call andand provide connection. Its the worst service. My contact number is [protected]

Hi, I purchased Airtel Prepaid connection with No. [protected] in Hyderabad and the retailer sent all required proofs to the team. Either they have to activate the connection or reject.. I am awaiting for the response. Pls activate the earliest.

Dear Sir, Txn ID: 850524 of Rs.24/ successfully done for discounted tariff on ISD calls to US/Canada for 28 days. CHENNAI REGION. But SMS received in my mobile reads as "Recharge successful on 6.5.2015 07.58 AM.MRP:Rs.24.S.Tax Rs.2.64. TransID:850520. Validity : 2 days Benefit : 60 Local airtel minite, For myPack, Call 1294" This is not the first time that benefit is not being shown properly is SMS received upon Airtel Prepaid Mobile online recharge. If this is the condition, how do I believe online recharge??? Kindly resolve and let me know whether I enjoy ISD discounted tariff .

Hi sir/mam.. My airtel money number is [protected]..my prblm is first ur excutive saying thats froud transtion my wallet a/c blocked ...nd i will be provide u my icici bank[protected] transation details nd ur excutive said its number unblocked with in 4hr but its not activated than i again contact custmer he say my airtel money number never unblocked ..i ask him wats prblm than he say hdfc bank complain so i cant unblocked ur airtel number ..i nvr used hdfc bank any debit/credit card i only used icici bank credit card so pls help me ... Regards.. Rahul m-[protected]

Sir, i will join your co. since for last 15 years. my friends also join your co. similar pried your co. get benefit of her no rent. only call charges paid. { RENT FREE CACTION} . So i have also get benefit to me also. OR Last years i have get advance rental plan for two years. Co. given me 50% discount on two years advance rental plan. So pl. Today advance rental plan over. So pl. renew my advance rental plan for two years & given me to 50% off. MY MOBIAL NO IS :[protected] RELANSHIP NUMMBER IS :[protected]

Dear Sir, I'ed like to bring it your notice that some unwanted Value Added Service (VAS) plan as be added to my plan without any confirmation from my side and which has never ever been subscribed by me. Airtel customer service executive insist that I might have subscribed it by Internet, but I have never used Internet on phone neither I am using a smart phone. Requesting you kindly take the necessary action and make sure that I should not be billed for that. Also airtel hardly cares for DND. You somehow keep receiving massages. Thank you very much.