Airtel Complaints & Reviews

Recently I purchased a data plan for 3g service. I had made a recharge of 152 which give 350mb 3g data and 350mb 2g data. After 2-3 days, I had a balance of 108mb of 3g data left and switched off the data connection. After an hour I switched on the data Connection again for checking some of my banking queries using the netbanking application and after doing that I disabled the data connection. And found out that the 3g data of almost 100 mb was over in mere 5-10 mins. So for this purpose i called customer care and even he hung up the call saying that he will transfer the call to his senior. This is a very bad customer service as Airtel is only cheating it's customers

Very Good Morning to you all, This mail is regarding my complaint issue to Air tell Wifi Dongle Connection on number[protected]. During Purchase of your Airtel Dongle it was clearly informed that that dongle can be free and unlocked anytime during my request. Also as your prior confirmation by your associate only it was proved that it can unlocked. Don't try to hide the truth behind your greediness, as per TRAI and Government guidelines only "none communication device like Mobile/Dongle or communication media if purchased by customer cannot be locked till consumer really interested for doing so." There is no privileges for Mobile operator to use it for own good sake. Than why you are creating your own rule if you can lock (by OEM supplier) you can unlock also don't try to fool consumers, this our own citizen of India. What you try to proof by fooling our own nation people that you are very clever and can play, trick and conspire with your own citizen people emotion. Such a shame on you all This Airtel Operator have cheated me badly on the name of providing me new dongle and confirmed 6gb will be free while I will purchase a new dongle of Rs 2000/ Same I purchased it on 18th Feb-2015 and they said it need to activate my 6gb while initiating it portal airtellive/offers There I hardly used 1 day the complete 6gb went in drain/data all used, Airtel people said I have consumed 6gb withing a day.and I need to pay more to use Airtel Company is cheating on name giving 6gb but reality they are misguiding customer via providing only 2 gb maximum and after these they show that I have used all 6 gb. These trick they are using only for selling Airtel Wifi dongle. In my case also, after my 2gb usage they disconnected my Airtel wifi connection and showed I have used all. Atlast I executed mail to their nodal and appellate Authority but till now I didnt have response from their end. They arent acknowledging my mail even. So my pledge request, please look into this crucial and harmfull matter since customer also getting cheated on name of 6gb where truth Airtel is only giving 2gb on name of 6gb Mine great warm regards to you all. With Thanks Amitabh Mob:[protected] Hyderabad

I have a complaint that i have an AIRTEL prepaid mobile number of DELHI and which i was not using since 1 month but when i suddenly used this SIM on my mobile since then it's not working ... Network Signals are still coming very nicely but it's showing "only for Emergency calls", i want to know the reason. why is this being happened ? Has my number not been out of order from authority or having some others' problem. kindly, give me useful information and resolve this problem as soon as it could be possible. My MOBILE NUMBER is :- [protected] REGARDS NEELESH DWIVEDI

Sir, I have done a wrong recharge on 16/3/2015 using my SBI debit card from www.airtel.in. The following are the details: Wrong Number: [protected] Correct Number:[protected] Transaction No.: 474800 Date: 16-Mar2015 08:20 in the morning Amount: Rs.200/ Please reverse it to my airtel number([protected]) or my bank account Thanks and Regards, Abhishek

Wrong name n address is given to my postpaid connection. When i went to vigannaya nagar Airtel store to change it, They have not done and misbehavied with me. Please take appropiate action against it. Mobile no [protected] Regards Sulabh

I AM AIRTEL USER IN DELHI AND MY NO. IS [protected]. I CHECJKED MY BEST BENEFITS FOR 3G NET PACK WITH THE RETAILER AND I RECIEVED THE SMS OF SAME FROM AIRTEL. THE OFFER I RECIEVED FROM AIRTEL WAS RC WITH 255 AND GET 2 GB 3G DATA USAGE. 1 GB BENEFIT WILL BE CREDITED POST 1HR OF RECHARGE BUT I RECIEVED ONLY 500 MB BENEFIT i.e., TOTAL OF 1.5GB. I STILL HAVE THE SMS FROM AIRTEL SAVED IN MY PHONE IN WHICH SUCH BENEFIT IS MENTIONED THE RECHARGE WAS DONE ON[protected]. HENCE I WANT RAISE A COMPLAINT AGAINST AIRTEL FOR MIS SELLING AND CHEATING WITH THE CUSTOMER REGARDS,

I have Bill dispute with Airtel. According to me the justifiable legitimate amount is Rs 5177/- and Airtel is demanding Rs. 23, 279/- They confirmed activating international roaming and then send me international roaming charges. This is clear cheating and fraud. Since 9th March they are calling all my relatives, friends and family and giving threatening calls in abusive language for extortion of money. They are threatening my family with kidnapping threats. Airtel is adopting all unethical and illegal practices. I have complained to Nodal Officer and Appelate officer also. They replied with apology but the threatening calls are still coming.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Request your intervention. I have also lodged police complaint. I wrote email to DOT, TRAI, Min. of Telecommunication, Secretary DOT. But Airtel is not stopping this nonsense. Please Help. From: [protected]@hotmail.com To: [protected]@in.airtel.com CC: nodalofficer.[protected]@in.airtel.com; appellate.[protected]@in.airtel.com; [protected]@trai.gov.in; [protected]@trai.gov.in; nodalofficer.[protected]@in.airtel.com; [protected]@gov.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; usadmn.[protected]@nic.in; shukla.[protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; cp.[protected]@mahapolice.gov.in; [protected]@nic.in; [protected]@nic.in; [protected]@pti.in; [protected]@pti.in Subject: RE: [|BAL|Ref13194983|] CONTINOUS HARRASSMENT BY AIRTEL Date: Wed, 18 Mar 2015 14:09:36 +0000 Dear Mr Mohammad Faheemuddin Service Specialist Thanks for your email dated 17th March 2015. I appreciate your professional approach. I have received positive response from Nodal Officer. However, regret to inform you that there is no improvement from AIrtel even after your intervention. The threatening and abusive calls from your Recovery Department is still continuing harassing all my family members, relatives and friends. I have informed that I am returning India on 17th March and would like to meet your Director Mumbai Circle to place the facts and discuss ambiguities in Airtels billing. Please refer my email below which is self explanatory written to Nodal Officer. I expect you to STOP unethical practices of Airtel. YOU HAVE TO STOP HARASSEMENT, THREATENING, ABUSIVE CALLS TO MY FAMILY, RELATIVES, FRIENDS WITH IMMEDIATE EFFECT. Please provide your office contact number and mobile number so that I can call you to speak on the issue. Thanks &amp; Regards Vijay Shelke [protected][protected][protected][protected][protected][protected][protected][pr...⇄ From: [protected]@hotmail.com To: nodalofficer.[protected]@in.airtel.com; appellate.[protected]@in.airtel.com CC: [protected]@trai.gov.in; [protected]@trai.gov.in; nodalofficer.[protected]@in.airtel.com; [protected]@gov.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; usadmn.[protected]@nic.in; shukla.[protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; cp.[protected]@mahapolice.gov.in; [protected]@nic.in; [protected]@nic.in Subject: FW: PLEADING FOR HELP AGAINST CONTINOUS HARRASSMENT BY AIRTEL AND THREATS TO MY FAMILY. Date: Wed, 18 Mar 2015 13:17:56 +0000 Dear Mr Karan Sawhney bharti airtel limited Good Evening. Thank you for your email. First of all I will request you to thoroughly scrutinize all my communication through email to Airtel from 5th August till date. I have two numbers [protected] which is use for Voice calling and [protected] for Data Card. Against [protected] Airtel is demanding Rs. 23, 279 whereas legitimate amount payable is Rs. 5, 177.32Against [protected] Airtel is demanding Rs. 39, 000 without any detail itemized bill issued till date. I had requested for International Roaming (Malaysia) Voice Pack for Rs. 1, 500/- for 15 days and Rs 999/- for Data Pack for 15 days as quoted by Airtel Ms Sumithra dated 5th Aug.2014. Please refer my confirmation to activate these two services by email dated 8th Aug.2014 to Airtel. On 10th Aug. 2014 I had called Airtel on 121 customer care services to reconfirm activation. Airtel confirmed the service has been activated. Airtel has billed me for Full Roaming Charges which is illegimitate. Throughout my communications with Airtel since Aug 2014. I am requesting for scrutinizing the bills by Airtel which Airtel is not doing. Since 9th March Airtel have started harassing my Family, my Relatives and my Friends for extorting money. The dispute pertaining to Billing is between Airtel and Mr Vijay Shelke and it is a Civil Matter. There is No reason Airtel to give all my CONFIDENTIAL contact numbers to Recovery Agents of Airtel and do the abusive and threatening calls to my family, relatives and friends. This harassment is still going as on date since 9th March 2015. The calls are made from following numbers and the names of callers are also mentioned. Shweta Tiwari, Sadhana Singh, Ms Shreya Shukla, Amit, are continuously making threatening and abusive calls from Airtel numbers i.e. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. Let me inform you that we have recorded voice of all these calls and all of my contacts have obtained itemized bills wherein these numbers appear. I have atleast 15 persons who have given their statements to testify the abusive and threatening language used by Airtel. We have already lodged Police Complaint in Borivali Police Station. We are Filing case in Consumer Court.We are collecting and justifiable documentary evidence against Airtel for Airtels Criminal Acts of Threatening, Extortion, Harrassement, Abusive Language, Kidnaping and Torture. Now, I would only like to request you to advise your recovery agents to stop calling my contacts and threatening. I am in Malaysia and returning back to India on 17th April 2015. I would like to come to Airtel Office and discuss with you in person and clarify the mistakes of Airtel in billing. Let me inform you that Rs 70, 000/- is petty amount for me. But I will not pay until Airtel produce justifiable satisfactory documentary evidence. Once again I request you to wait until 20th April 2015 until I come back to India and discuss the matter. If this threatening calls still continue apart from legal action I will also approach Media with all the justifiable documentary evidence I have to expose Airtels unethical and illegal practices to harass consumers. I am active social activist of Borivali-East and active worker of one of the major political party. I have discussed to my party and have also decided to conduct Peaceful Protest March to Airtel HQ accompanied by Media in first week of May 2015. I will be personally approaching all statutory authorities and SEBI to conduct investigation into "Airtels Ethical Code of Conduct and Governance". I will personally approach Honbl. Minister of Telecommunication, Min. of Home Affairs, DOT, TRAI in New Delhi to look into this matter seriously. I will personally approach and plead Honerable Prime Minister of India Shri Narendra Modi and plead for justice. And I will request him to investigate the unethical practices and system adopted by Airtel. I am requesting you once again to pull up these recovery agents and stop harassment. Kindly reply me with your mobile number so that I can call you and talk to you. Please refer all the communications below with Airtel and give me your clarification. Thanks &amp; Regards Vijay Shelke Synopsis of communication with Airtel S. No Date From To Description of Communication 01 04.08.2014 Vijay Shelke Airtel Customer Care Inquiry for International Roaming Service packages in Malaysia from 11th Aug 2014 to 15th August 2014 for Voice Pack on Post Paid sim card [protected] &amp; Data Pack on my Data Card sim. 02 05.08.2014 Airte - Sumithra. S Vijay Shelke Received quotation for Malaysia Roaming for Voice Pack &amp; Data pack from Airtel. 03 08.10.2014 Vijay Shelke Airtel - Sumithra. S Through email I confirmed the acceptance of Voice pack at Rs 1500 for 15 days &amp; at Rs 999 valid for 15 days. Requested Sumithra to activate voice pack &amp; data pack from 10th aug. 2014 04 10.10.2014 Vijay Shelke Airtel - Sumithra. S Called Airtel Customer Care in the evening to reconfirm activation of international roaming for Voice Pack &amp; Data Pack. It was confirmed by Airtel that the Voice Pack &amp; Data Pack is activated. 05 Sept. 2014 Airtel Vijay Shelke Received Bill for Aug-Sept. 2014 of Rs. 23, 215/- Called up Customer to clarify how airtel billed for international roaming even after I have requested for discounted voice &amp; data package. 06 15.10.2014 At 11:01 am Vijay Shelke Airtel – Sumithra. S I had a telephonic discussion with Sumitra Madam on the excess international billing. She advised me to write email to her. I wrote email seeking clarification on excess billing. Also informed in the email for change of email address for sending bills. 07 15.10.2014 At 12:28 pm Airtel – Sumithra. S Vijay Shelke Received email from Sumithra Madam. She advised to speak to customer care on 121 or write email to customer care [protected]@in.airtel.com seeking clarification on excess billing. She also advised to disconnect international roaming GPRS/Data pack services. 08 15.10.2014 At 01:42pm Vijay Shelke Airtel – Sumithra. S I wrote emai to Sumithra madam to immediately disconnect international roaming service and requested her to quote special discounted package for voice and data international roaming services for one year. 09 16.10.2014 Airtel – Sumithra. S Vijay Shelke Received quotation by email from Sumithra madam for Malaysia Roaming for Voice Pack &amp; Data pack. Later received call from her. I confirmed the acceptance of Voice pack at Rs 1500 for 15 days &amp; at Rs 999 valid for 15 days. Requested Sumithra to activate voice pack &amp; data pack immediately. 10 18.11.2014 Airtel Shailesh Dhopatkar Vijay Shelke Received email alongwith bills for the month of Oct-Nov. 2014 at round figure of Rs 39, 000. 11 19.11.2014 Vijay Shelke Airtel Shailesh Dhopatkar Wrote a mail to Airtel - Shailesh Dhopatkar that I have thoroughly checked the bill and explained the mistakes in the bill. Also called him and he accepted the mistakes in the bill. I told him that only Rs 5, 177.32 is the legitimate bill and I am ready to make the payment by cash immediately subject to confirmation email from Airtel accepting billing mistake and agree to accept the amount of Rs 5, 177.32. 12 14.01.2015 Airtel Prashant Dhanu Vijay Shelke Received email from Shailesh Dhopatkar who had gone back on his words and promise to close the matter at Rs 5, 177.32. His email again states outstanding of Rs. 23, 279. 13 24.01.2015 Vijay Shelke Airtel Prashant Dhanu Replied to Airtel Prashant Dhanu informing him the entire communication and convinced him that the legitimate outstanding is Rs. 5, 177.32. I emailed him all the trailing emails of communication with Airtel since August 2015. Talked to him over the phone and he was convinced. He promised to take up the matter with Billing Section and send me corrected bill within 15 days. 14 09.03.2015 Airtel HO Vijay Shelke Trupti Shelke, Family, Relatives &amp; Friends Airtel HO numbers [protected], [protected],[protected]., [protected], [protected], [protected], [protected], [protected],[protected], [protected], [protected], [protected], Sadhna Singh, Shreya Shukla &amp; Prashant Verma, Shailesh Agarwal and Ms Shweta Tiwari are making threatening calls in abusive and filthy language to my wife Trupti Shelke and my relatives and friends and trying and these three Airtel executives are trying to extort Rs 70, 000 from them by misusing and defaming my name and my wifes name. 15 10.03.2015 Vijay Shelke Prashant Dhanu with cc to CP-Mumbai Police, Min. of Telecom, DOT, TRAI, Nodal Officer, Appellate, Telecom Secretary, dy. Secretary. I have emailed complaint Letter to Airtel to stop giving threatening calls to my family and my relatives and stop extortion business. 16 11.03.2015 Member - DOT Airtel With cc to me DOT forwarded my complaint email to Airtel TRAI Complaints. I appreciate prompt action by DOT. 17 12.03.2015 Vijay Shelke Airtel TRAI Complaints I wrote complaint to Airtel requesting them to stop threatening and extortion calls to my Wife, Family, Children, relatives, friends. 18 12.03.2015 Vijay Shelke Commissioner of Mumbai Police I lodged complaint to Commissioner of Mumbai Police (email), stating that Airtel Executives, Sadhna Singh, Shreya Shukla &amp; Prashant Verma, Shailesh Agarwal and Ms Shweta Tiwari are making Threatening Calls and Extortion Calls to my Wife Trupti Shelke, My 9 years old daughter, my 16 year old son, my uncle who is 72 years old who is Heart paitent and recently undergone Heart Bypass surgery, My mother 72 years old Heart &amp; Diabetic Patient and other relatives and friend. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...⇄ From: nodalofficer.[protected]@in.airtel.com To: [protected]@hotmail.com Date: Wed, 18 Mar 2015 07:38:58 +0530 Subject: Re: PLEADING FOR HELP AGAINST CONTINOUS HARRASSMENT BY AIRTEL AND THREATS TO MY FAMILY. Dear Mr. Shelke, This is with the reference of your e-mail dated 13th March 2015 wherein, you complained regarding misbehavior by our executive against airtel services for your number [protected]. airtel regret for the inconvenience caused to you in this regard. Basis your e-mail please be informed that we have taken an action internally against the executive as per your feedback. Further please be informed that at airtel, it is our constant Endeavour to enhance and improve the quality of customer interface and set exemplary standards of customer service. We value our customer¿s trust above all else- it is the foundation upon which Airtel was built. Please be assured that we have taken adequate action to ensure the non-occurrence of the same in future. It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the services we provide. We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association. Further, we would like to inform you that currently there is an outstanding amount of Rs.22975/- on your number hence we are sending your statement of accounts as an attachment for your refrence. Please do write in for any further assistance. Customers touch points: Level 1: Customer care: 121/198 &amp; [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com &amp; ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com &amp; ([protected]), working hours: 9:30 AM to 6:30 PM. Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Karan Sawhney bharti airtel limited ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...⇄ From: [protected]@in.airtel.com To: [protected]@hotmail.com Date: Tue, 17 Mar 2015 17:43:04 +0530 Subject: RE: [|BAL|Ref13194983|] CONTINOUS HARRASSMENT BY AIRTEL Dear Vijay Shelke, Greetings from airtel! I am writing in reference to the concern raised by you and our subsequent discussion on the behavior of the collection executive during a recent interaction. I regret for the delay in response. I apologize for the inconvenience caused and we will take the required action to ensure this is not repeated in future. Your feedback will enable us to enhance our services and service experience. There is an amount due of Rs.22975.48/- on your airtel mobile number [protected] which can be paid at the nearest airtel relationship centre. List enclosed for reference. For further queries, please do email. Best Regards Mohammad faheemuddin Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." [protected]Original Message[protected] From: [protected]@hotmail.com To: [protected]@in.airtel.com Cc: Sent: 12/03/2015 08:49:47 PM Subject: FW: Continous Harrassment by Airtel Maira Dhas, Subramani KP, Regret to inform you that I have to take stern action due to unethical practices adopted by Airtel an reputed organization. The problem was for billing of Rs. 23, 215. Refer all my trailing emails to AIrtel where by documentary evidence I have justified my stand. I had agreed to pay legitimate justifiable amount of Rs. 5, 177.32 as full and final settelment. However, Airtel have resorted to unethical criminal procedures to defame me and my family and harass my family, my childrens, my relatives and my friends to extort Rs 70, 000. I request you to communicate with me only for billing issues and STOP calling my contacts. I have initiated appropriate legal action against the Airtel executives for harassing my family, relatives and friends. This is enough documentary evidence to prove that Airtel is guilty in its action. The Law will take its own course of action. However, if from immediate affect the harassment calls do not stop to all my contacts I will approach media where I have strong relationship. I will also post the issue on Facebook, Watsapp, Twitter and all social sites which are viewed my millions in India and abroad. I have a million contacts in my network who have agreed to support me on this matter. Hope you and Airtel management will look into the matter seriously for a peaceful resolution. Thanks &amp; Regards Vijay Shelke

I have been trying to change my post paid airtel connection from post paid tp prepaid since Jan 2015. First they replied that I have to visit any of their offices in AP only. On my return to AP on[protected] I started visiting their offices . Since[protected] I have been visiting airtel offices at Musheerabad and Narayanaguda Hyderabad. But they are refusing to convert my Mob. No. [protected] from post paid to prepaid . I have already complained to AIRTEL and they gave a Ref. No. [protected] on[protected] but there is no response from them since then.

Dear Sir / Madam, We hereto state that, we are one of your customer using this network around 12 numbers for official purpose. regarding Airtel Network we are totally dis-satisfied with your Service. For 4 numbers we didn't we use and already we told to Block the Number, but your are charging the Rental amount for 3 mobile numbers & 1 DC number. Moreover we are not receiving proper Bill from your end. There is no no reply & response . Like these We are facing so many struggle by using this network, for your information we are stating that we are going to change the Network. 1.[protected] - number, now not in use 2.[protected] - number, now not in use 3.[protected] - number, now not in use 4. [protected] - Data card number, now not in use 5.[protected] 6.[protected] 7.[protected] 8.[protected] 9.[protected] 10.[protected] 11.[protected] 12. [protected] Thanks Mohan T Sai Auto Works [protected]

Iam using airtel prepaid mobile number from last 3 years . Today I was surfing net, then suddenly an ad promoting airtel videostore pop up, i click on back button but I dont know how this service get activated and i got a message telling about activation of service and deduction of 15 rupees. I immidiately called 121 customer care and deactivate this service, i ask respective customer care representative to refund my money, he rather than refunding my deducted balance starts arguing with me and said that it was my fault so i had to bear this loss of deducted balance. I am really annoyed and disappointed by this behaviour of such a reputed company and i strongly demand my money back as the service is not used .

Hi, I was using Airtel Post paid No. [protected] from previous few month back but due to unexpected bill i was port my no. to other operator, my concern is this i was port my No. On 9th Jan.2015 but i have not received any mail of My bill till Date so that i make that payment and unfortunately my no. is now restricted due to unpaid. i want to say that there is last bill that is Rs. 586 this is unfair amount this is Internet charger for 1 day only this is totally unfair i want to reverse that amount which is charge for Internet uses for 1 day. total amount is Rs.1508 Please reverse my amount otherwise i have to port my all airtel connection i using many airtel connection but never face problem like this.i requested to you please do the needful so that i would make the payment.

I feel like cheated by Airtel. They are charging me for the services I have not requested for and top of it no one from Airtel is responding. On paper they have nodal officer, appellate authority, 121 and many more. However, all exist only to meet compliance. Government orders have no meaning for them as they have own set of rules and regulations.

Dear Consumer/Airtel, we have been experiencing the problem repeatedly. Yesterday(18/3/15) night 11.36 Pm i was activated the Rs 5 Airtel Internet Pack with 25MB for a day . But i used the pack, 12.07 Am (19/3/15), just an half an housr, there is no download just used whatapp and some browing. At the time of internet day pack recharge they have taken Rs 5 and the remaining balance Rs 163 (screen shot attached) . But after an 20 minutes, i got deducted Rs 30. when raised my concern to Karnataka Airtel customer care, they have replied imporper manner, they are telling whereever want you can raise the complaint. you can't claim your refund Rs30 in anyway. so that i am going to apply for the PORTING to change some other network due to bad way of airtel cheating. Immediately concern teams shoud investigate the problem give me the refund back. On my first complaint i provided evidence of deduction Rs 75 main account balance- No response or any action was taken by airtel. on my second complaint, i am alos providing evidence, Rs 30 deduction from main balance- i hope there is no action will be taken, just they will add comment as action was taken already. We belive consumer complaints, we dont believe Airtel cheating organization

I HAVE REQUESTED FOR MNP FOR MY EXISTING AIRCEL NO [protected]. I WANT TO SWICH IT FOR AIRTEL. I SUBMITTED MY COMPLETE DOCUMENTS AT BERHAMPUR, ODISHA AIRTEL CUSTOMER CARE CENTERE (INCHARGE MR GOPI) AT GANDHI NAGAR BERHAMPUR ODISHA. LAST 6 DAYS BACK MY AIRCEL NUMBER DISCONNECTED AND PORTED MY NUMBER TO AIRTEL. BUT IT IS VERY SAD TO SAY WHEN I PUT THE NEW AIRTEL SIM INTO MY MOBILE PHONE, I SEE THAT SIM CAN NOT REGISTER. LATER I GET TO KNOW DUE TO WRONG SIM NUMBER ENTRY BY THE AIRTEL CUSTOMER CARE I COULD NOT GET NETWORK WHICH WAS PROVIDED BY AIRTEL CUSTOMER CARE OFFICE. PLEASE HELP ME IN THIS MATTER BECAUSE THE ABOVE NUMBER IS MY BUSINESS NUMBER. IF SOME BODY DIALING MY NUMBER THE VOICE SAYS LIKE "THIS THIS AIRTEL NUMBER IS TEMPORARILY OUT OF SERVICE". NOW THE AIRTEL CARE PEOPLES ARE CARELESSLY RESPONDING ME ABOUT MY UNSUCCESSFUL PORTING.

I made a call to Airtel customer service for a 4G dongle. They sent me a sales person who sold me the dongle and convinced me to opt for 3g & 4g combo plan. Next months she came picked up 4 months bills as advance and did not post it for months. Airtel barred my account on Feb 26. Then when I raised the concern to 121 they reactivated my account but the amount was not processed yet. The sales person is not reachable, her manager could not post the payment. Right now I have been robbed in fair daylight. Is it possible not to trust the same person who sold the product to pay for bills?

The net work for the above mentioned number is idle...often though full net work is there it comes as switched off neither incoming nor outgoing works. After many written and oral complaints no proper solutions had been given. i do not expect this from good network like Airtel. Do act quickly. Thane's...

I am a resident of Chennai, and I have a very limited option of broadband services, so I chose airtel. Initially their service was good, internet was decent, service was decent, but over time all their standards dropped severely. The past 3 months ive had the Most frequently disconnecting internet service Possible. They sent their good for nothing service advisor who has promised me atleast 10 times that the cable has been cut and replaced and they fixed it. The internet will work for the evening, by 9-10 in the night it's gone. I'm bloody Fed up. DO NOT GET AIRTEL. EXPENSIVE IS ALL THEY ARE.

Dear Sir/Mam, I have got airtel dishtv installed on 7th march. The executive (sales) charged me according to mega pack which includes every channel and have applied a downgraded pack. This dealer have been procastinating the change of plans since 7th and is not pickpicking up the phone.. Have talked on customer care. Issue resolved but irresponsible behaviour of airtel dealers.

I had done recharge of Rs. 198/- at 6:30 PM on 18/03/2015 through net banking. On internet as per your tariff on the home page screen you are offering 650 MB data on the recharge of Rs. 198/-. But till 30 min after the recharge i have not got the balance. then i called to customer care no. Mr. Santosh Varma told me that "we are offering 25500 sec airtel to other mob. on recharge of 198/-. then i asked him for 25500 sec which i have not received till yet. then he cut my call. I have all the details of transaction with you, all the screen shots of your tariff which is shown on your web site. kindly suggest how to get my balance either 650 MB data or 25500 seconds.

HI, Iam having airtel 4G LTE with no - [protected], for which I took the connection for unlimited pack with monthly bill of Rs1250/- including taxes, but from DEC'2014 Iam getting the bill for Rupees more than 2000/- per month, I dint get any proper clearance from Customer Care, please send me the clear details and please assume this mail as for cancellation of the connection ' thank you Sree kiran [protected]