Airtel Complaints & Reviews

Hi, I have subscribed for a 3G (60mb)plan for Rs 23 . The plan got activated but I am not getting 3G speed. The network is still showing E(edge) whereas it should show (H+) i.e. 3G I have also checked the 3G setting on my phone multiple times and found them correct. Last weekend I had taken the same plan and it went fine . I also dialled 198 customer care, but it was of no use as the customer care guy did not know what to do and transferred call to his senior, kept me on hold for around 20 min and then disconnected. My airtel number is [protected] . Thanks Abhishek .

My airtel number is[protected]. The internet speed is very slow for the last three months. I made so many complaints at Velacherry Center . But no improvement in the speed.Pl. do the needfull for bringing the internet to high speed. Dr.P.-Selvaraj

Dear Sir, This is for your kind information and action please that you are requested to kindly change the subscriber name of mobile no.[protected] because it was earlier in the of Mr Gagan Orang but the sim card is using some other person i.e Mr G.K. Nath .It was provided to him because of official work, but now he has left our consultancy . So you are requested to transfer the same no. in the name of Mr. G.K Nath. Regards Gagan Orang

This is to inform u that. I had need using Airtel broadbanbroadband ..while on convention there agent told me will have 1000rs refunded amount after 4months minimum use ..now I m disconnecting and they where rerefusing to give. I m student. If this kind of thing I knew thn why should I prefer airtel... I want u ppl to help me so that this tytype of private company to fool customers Varun [protected]

There is a scheme in Airtel Money if we pay electricity bill we get 10₹ balance in Prepaid account. I payed last 4 times electricity bill payment from my airtel money number [protected].But I have not got benifits of scheme. I complained many times in Airtel Money. But they told me to complain Airtel Prepid. If I call Airtel Prepaid, they tell me to call to Airtlel Money. Please solve comlaint.

Hello, I wanted to complain about my airtel 3g sim. Actually, whenever i begin a network search and click in the airtel 3g option, it says unable to connect to this network, please try again later, can you please tell me a solution for this problem.

I have been tried to recharge for my prepaid mobile account +91 [protected] through online at three times and it’s not been successful due to the technical reason. But the amount has been deducted from my Credit card. The Transaction details which are failed to recharge have mentioned below. Please take the necessary action to refund the amount. 1)Transation ID:113349 Amount:260 2)Transation ID:112346 Amount:260 3)Transation ID:112091 Amount:260

Dear Sir / Madam, I the undersigned Mr. SANDEEP PATIL is customer of AIRTEL DTH & my Customer ID is [protected]. I didn't recharge this account last 9months due to recharge rate is Rs.325. But last month february last week call was came from AIRTEL head office, Mrs. PRIYANKA was told me, "One Offer for you - If you will recharge Rs. 209 for the same pack/month, & from next month recharge only Rs. 199 / month" I recharged Rs. 209 on 26th feb 2015. but my recharge was finished before the complete of one month on 15th march 2015. Then I was called on 15th march 2015, nobody can take action on this, then again I was called on 19th March 2015 almost all 10-15 times on[protected] / [protected]. Every time pickup the phone & when they listen my name then keep the phone down. Then I called to Customer care[protected] & talk about this, they are also not take care about this, then I asked about Consumer Number regarding for complaint, but they told me, we don't have consumer no. This is my Humble Request to you, please take action on this. My Contact Number is [protected].

Hi, From my CITI bank credit card, a fraud payment of Rs.5, 040 has been made to Airtel PYMT-BIll today -20th MARCH @ about 12.30 PM. 588932 is the Authorization Code provided to me by the Bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.

References Airtel 4 G number : [protected] Airtel Primary Number : [protected] Relationship Number :[protected] airtel number : [protected] New Relationship number : [protected] airtel number : [protected] New Relationship number : [protected] Customer care / Need Help Reference Number OT[protected] PO[protected] SR 60826920 Hi Giving a lucrative scheme of My Plan Family I was asked to Port in to Airtel, where I will be given with few numbers and a 4g Dongle (USB Sitk). This started in Nov 2014, The 4G number was Activated then followed by my Port in number which took almost a month to activate as the PORT in number submitted by the Airtel representative was incorrect. This happened for 2 instances, and lastly my number got activated, Then I had issue with Internet connection followed with the getting one of the Prepaid Airtel number added to my plan family. But my 4g number was not added to my plan family, I had been continuously chasing Airtel outlet for information, but no positive response. Now another issue was regarding the invoice for the my plan family, no sms notification or email on outstanding bill received. Being worried of overcharges I went to Airtel Outlet and asked for the outstanding about and payment due date. Payment due date was already passed as notified the executive I made the payments however no receipts or bill copy were provided. I raised these concern at Help at Hand with above provided references that raised additional issues for me. My request was to have 4G number added to My plan Family, with a given parent number. I cleared all the outstanding unbilled amount as requested by Help at Hand executive. Now the request was closed with a change request, which removed my other 2 numbers from my plan family and a new bill per number is generated. My simple request was to add the 4G dongle in my plan family or to have it included in a consolidated bill for primary number [protected]. I never said I need to remove my other numbers from my plan family and have a separate individual bill per number. All numbers back under my plan family with immediate effect. I need Airtel to fix these issues and get all the things aligned along with compensation for all the issues I faced and this non professional customer approach from Airtel. NOTE : The same email had been sent to Nodal officer and customer care email address on 18th March however still no reply or acknowledgement received. Regards Nadeem Baig

I am using an Airtel no. [protected] And on Thursday[protected], even i had enough balance which was more than 30 rupees, am getting an automatic call that " you don't have enough balance so to get an advance of Rs. 30 press 1 and to get Rs. 10 press 3 ". I tried for 1 hour to make a call but could not success. So i thought of calling to customer care where i talked to a person name YOGESH, who told me that my call will be forwarded to technical head, but that was a lie and my call got hanged up. Then i tried a lot to get in touch with customer care but couldn't. Then without any other option i follow the procedure to get the advance talk time of Rs. 10 as told to me by that machine. After that i was able to make a call again. But since this Friday morning[protected] i am again getting these automatic machine voice telling me to take advance talk time. I don't know what AIRTEL is planning, but right now i am quite frustrated and going to throw this Airtel sim if requires.

Hi, i am guru from bangalore

I was requesting about porting from airtel to docomo
After next day i got call from airtel office,
That customer not talking properly with me,
He asking about personal enquiry near me like for whom your texting so much message from your sim what is this nonsense question what the hell, this is way to responce from airtel ah, , , ,

See once thing, for airtel exceugitive dont want means why he calling for me see really i did"nt think like this from airtel...

Really how dare he asking about mine personal ah,

Ph;[protected]

I am contacting airtel prepaid customer service(Kerala section) for the last 50 days for a
same problem. I cant send or receive messages from my number. So i cant even port my number or i cant use my net banking(OTP).


I need to port my number or I need all my facilities back. I need a solution for the same problem.
Thanking you


#[protected]
Arun T George

Recently I purchased a data plan for 3g service. I had made a recharge of 152 which give 350mb 3g data and 350mb 2g data. After 2-3 days, I had a balance of 108mb of 3g data left and switched off the data connection. After an hour I switched on the data Connection again for checking some of my banking queries using the netbanking application and after doing that I disabled the data connection. And found out that the 3g data of almost 100 mb was over in mere 5-10 mins. So for this purpose i called customer care and even he hung up the call saying that he will transfer the call to his senior. This is a very bad customer service as Airtel is only cheating it's customers

Very Good Morning to you all, This mail is regarding my complaint issue to Air tell Wifi Dongle Connection on number[protected]. During Purchase of your Airtel Dongle it was clearly informed that that dongle can be free and unlocked anytime during my request. Also as your prior confirmation by your associate only it was proved that it can unlocked. Don't try to hide the truth behind your greediness, as per TRAI and Government guidelines only "none communication device like Mobile/Dongle or communication media if purchased by customer cannot be locked till consumer really interested for doing so." There is no privileges for Mobile operator to use it for own good sake. Than why you are creating your own rule if you can lock (by OEM supplier) you can unlock also don't try to fool consumers, this our own citizen of India. What you try to proof by fooling our own nation people that you are very clever and can play, trick and conspire with your own citizen people emotion. Such a shame on you all This Airtel Operator have cheated me badly on the name of providing me new dongle and confirmed 6gb will be free while I will purchase a new dongle of Rs 2000/ Same I purchased it on 18th Feb-2015 and they said it need to activate my 6gb while initiating it portal airtellive/offers There I hardly used 1 day the complete 6gb went in drain/data all used, Airtel people said I have consumed 6gb withing a day.and I need to pay more to use Airtel Company is cheating on name giving 6gb but reality they are misguiding customer via providing only 2 gb maximum and after these they show that I have used all 6 gb. These trick they are using only for selling Airtel Wifi dongle. In my case also, after my 2gb usage they disconnected my Airtel wifi connection and showed I have used all. Atlast I executed mail to their nodal and appellate Authority but till now I didnt have response from their end. They arent acknowledging my mail even. So my pledge request, please look into this crucial and harmfull matter since customer also getting cheated on name of 6gb where truth Airtel is only giving 2gb on name of 6gb Mine great warm regards to you all. With Thanks Amitabh Mob:[protected] Hyderabad

I have a complaint that i have an AIRTEL prepaid mobile number of DELHI and which i was not using since 1 month but when i suddenly used this SIM on my mobile since then it's not working ... Network Signals are still coming very nicely but it's showing "only for Emergency calls", i want to know the reason. why is this being happened ? Has my number not been out of order from authority or having some others' problem. kindly, give me useful information and resolve this problem as soon as it could be possible. My MOBILE NUMBER is :- [protected] REGARDS NEELESH DWIVEDI

Sir, I have done a wrong recharge on 16/3/2015 using my SBI debit card from www.airtel.in. The following are the details: Wrong Number: [protected] Correct Number:[protected] Transaction No.: 474800 Date: 16-Mar2015 08:20 in the morning Amount: Rs.200/ Please reverse it to my airtel number([protected]) or my bank account Thanks and Regards, Abhishek

Wrong name n address is given to my postpaid connection. When i went to vigannaya nagar Airtel store to change it, They have not done and misbehavied with me. Please take appropiate action against it. Mobile no [protected] Regards Sulabh

I AM AIRTEL USER IN DELHI AND MY NO. IS [protected]. I CHECJKED MY BEST BENEFITS FOR 3G NET PACK WITH THE RETAILER AND I RECIEVED THE SMS OF SAME FROM AIRTEL. THE OFFER I RECIEVED FROM AIRTEL WAS RC WITH 255 AND GET 2 GB 3G DATA USAGE. 1 GB BENEFIT WILL BE CREDITED POST 1HR OF RECHARGE BUT I RECIEVED ONLY 500 MB BENEFIT i.e., TOTAL OF 1.5GB. I STILL HAVE THE SMS FROM AIRTEL SAVED IN MY PHONE IN WHICH SUCH BENEFIT IS MENTIONED THE RECHARGE WAS DONE ON[protected]. HENCE I WANT RAISE A COMPLAINT AGAINST AIRTEL FOR MIS SELLING AND CHEATING WITH THE CUSTOMER REGARDS,

I have Bill dispute with Airtel. According to me the justifiable legitimate amount is Rs 5177/- and Airtel is demanding Rs. 23, 279/- They confirmed activating international roaming and then send me international roaming charges. This is clear cheating and fraud. Since 9th March they are calling all my relatives, friends and family and giving threatening calls in abusive language for extortion of money. They are threatening my family with kidnapping threats. Airtel is adopting all unethical and illegal practices. I have complained to Nodal Officer and Appelate officer also. They replied with apology but the threatening calls are still coming.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Request your intervention. I have also lodged police complaint. I wrote email to DOT, TRAI, Min. of Telecommunication, Secretary DOT. But Airtel is not stopping this nonsense. Please Help. From: [protected]@hotmail.com To: [protected]@in.airtel.com CC: nodalofficer.[protected]@in.airtel.com; appellate.[protected]@in.airtel.com; [protected]@trai.gov.in; [protected]@trai.gov.in; nodalofficer.[protected]@in.airtel.com; [protected]@gov.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; usadmn.[protected]@nic.in; shukla.[protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; cp.[protected]@mahapolice.gov.in; [protected]@nic.in; [protected]@nic.in; [protected]@pti.in; [protected]@pti.in Subject: RE: [|BAL|Ref13194983|] CONTINOUS HARRASSMENT BY AIRTEL Date: Wed, 18 Mar 2015 14:09:36 +0000 Dear Mr Mohammad Faheemuddin Service Specialist Thanks for your email dated 17th March 2015. I appreciate your professional approach. I have received positive response from Nodal Officer. However, regret to inform you that there is no improvement from AIrtel even after your intervention. The threatening and abusive calls from your Recovery Department is still continuing harassing all my family members, relatives and friends. I have informed that I am returning India on 17th March and would like to meet your Director Mumbai Circle to place the facts and discuss ambiguities in Airtels billing. Please refer my email below which is self explanatory written to Nodal Officer. I expect you to STOP unethical practices of Airtel. YOU HAVE TO STOP HARASSEMENT, THREATENING, ABUSIVE CALLS TO MY FAMILY, RELATIVES, FRIENDS WITH IMMEDIATE EFFECT. Please provide your office contact number and mobile number so that I can call you to speak on the issue. Thanks &amp; Regards Vijay Shelke [protected][protected][protected][protected][protected][protected][protected][pr...⇄ From: [protected]@hotmail.com To: nodalofficer.[protected]@in.airtel.com; appellate.[protected]@in.airtel.com CC: [protected]@trai.gov.in; [protected]@trai.gov.in; nodalofficer.[protected]@in.airtel.com; [protected]@gov.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; usadmn.[protected]@nic.in; shukla.[protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; [protected]@nic.in; cp.[protected]@mahapolice.gov.in; [protected]@nic.in; [protected]@nic.in Subject: FW: PLEADING FOR HELP AGAINST CONTINOUS HARRASSMENT BY AIRTEL AND THREATS TO MY FAMILY. Date: Wed, 18 Mar 2015 13:17:56 +0000 Dear Mr Karan Sawhney bharti airtel limited Good Evening. Thank you for your email. First of all I will request you to thoroughly scrutinize all my communication through email to Airtel from 5th August till date. I have two numbers [protected] which is use for Voice calling and [protected] for Data Card. Against [protected] Airtel is demanding Rs. 23, 279 whereas legitimate amount payable is Rs. 5, 177.32Against [protected] Airtel is demanding Rs. 39, 000 without any detail itemized bill issued till date. I had requested for International Roaming (Malaysia) Voice Pack for Rs. 1, 500/- for 15 days and Rs 999/- for Data Pack for 15 days as quoted by Airtel Ms Sumithra dated 5th Aug.2014. Please refer my confirmation to activate these two services by email dated 8th Aug.2014 to Airtel. On 10th Aug. 2014 I had called Airtel on 121 customer care services to reconfirm activation. Airtel confirmed the service has been activated. Airtel has billed me for Full Roaming Charges which is illegimitate. Throughout my communications with Airtel since Aug 2014. I am requesting for scrutinizing the bills by Airtel which Airtel is not doing. Since 9th March Airtel have started harassing my Family, my Relatives and my Friends for extorting money. The dispute pertaining to Billing is between Airtel and Mr Vijay Shelke and it is a Civil Matter. There is No reason Airtel to give all my CONFIDENTIAL contact numbers to Recovery Agents of Airtel and do the abusive and threatening calls to my family, relatives and friends. This harassment is still going as on date since 9th March 2015. The calls are made from following numbers and the names of callers are also mentioned. Shweta Tiwari, Sadhana Singh, Ms Shreya Shukla, Amit, are continuously making threatening and abusive calls from Airtel numbers i.e. [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]. Let me inform you that we have recorded voice of all these calls and all of my contacts have obtained itemized bills wherein these numbers appear. I have atleast 15 persons who have given their statements to testify the abusive and threatening language used by Airtel. We have already lodged Police Complaint in Borivali Police Station. We are Filing case in Consumer Court.We are collecting and justifiable documentary evidence against Airtel for Airtels Criminal Acts of Threatening, Extortion, Harrassement, Abusive Language, Kidnaping and Torture. Now, I would only like to request you to advise your recovery agents to stop calling my contacts and threatening. I am in Malaysia and returning back to India on 17th April 2015. I would like to come to Airtel Office and discuss with you in person and clarify the mistakes of Airtel in billing. Let me inform you that Rs 70, 000/- is petty amount for me. But I will not pay until Airtel produce justifiable satisfactory documentary evidence. Once again I request you to wait until 20th April 2015 until I come back to India and discuss the matter. If this threatening calls still continue apart from legal action I will also approach Media with all the justifiable documentary evidence I have to expose Airtels unethical and illegal practices to harass consumers. I am active social activist of Borivali-East and active worker of one of the major political party. I have discussed to my party and have also decided to conduct Peaceful Protest March to Airtel HQ accompanied by Media in first week of May 2015. I will be personally approaching all statutory authorities and SEBI to conduct investigation into "Airtels Ethical Code of Conduct and Governance". I will personally approach Honbl. Minister of Telecommunication, Min. of Home Affairs, DOT, TRAI in New Delhi to look into this matter seriously. I will personally approach and plead Honerable Prime Minister of India Shri Narendra Modi and plead for justice. And I will request him to investigate the unethical practices and system adopted by Airtel. I am requesting you once again to pull up these recovery agents and stop harassment. Kindly reply me with your mobile number so that I can call you and talk to you. Please refer all the communications below with Airtel and give me your clarification. Thanks &amp; Regards Vijay Shelke Synopsis of communication with Airtel S. No Date From To Description of Communication 01 04.08.2014 Vijay Shelke Airtel Customer Care Inquiry for International Roaming Service packages in Malaysia from 11th Aug 2014 to 15th August 2014 for Voice Pack on Post Paid sim card [protected] &amp; Data Pack on my Data Card sim. 02 05.08.2014 Airte - Sumithra. S Vijay Shelke Received quotation for Malaysia Roaming for Voice Pack &amp; Data pack from Airtel. 03 08.10.2014 Vijay Shelke Airtel - Sumithra. S Through email I confirmed the acceptance of Voice pack at Rs 1500 for 15 days &amp; at Rs 999 valid for 15 days. Requested Sumithra to activate voice pack &amp; data pack from 10th aug. 2014 04 10.10.2014 Vijay Shelke Airtel - Sumithra. S Called Airtel Customer Care in the evening to reconfirm activation of international roaming for Voice Pack &amp; Data Pack. It was confirmed by Airtel that the Voice Pack &amp; Data Pack is activated. 05 Sept. 2014 Airtel Vijay Shelke Received Bill for Aug-Sept. 2014 of Rs. 23, 215/- Called up Customer to clarify how airtel billed for international roaming even after I have requested for discounted voice &amp; data package. 06 15.10.2014 At 11:01 am Vijay Shelke Airtel – Sumithra. S I had a telephonic discussion with Sumitra Madam on the excess international billing. She advised me to write email to her. I wrote email seeking clarification on excess billing. Also informed in the email for change of email address for sending bills. 07 15.10.2014 At 12:28 pm Airtel – Sumithra. S Vijay Shelke Received email from Sumithra Madam. She advised to speak to customer care on 121 or write email to customer care [protected]@in.airtel.com seeking clarification on excess billing. She also advised to disconnect international roaming GPRS/Data pack services. 08 15.10.2014 At 01:42pm Vijay Shelke Airtel – Sumithra. S I wrote emai to Sumithra madam to immediately disconnect international roaming service and requested her to quote special discounted package for voice and data international roaming services for one year. 09 16.10.2014 Airtel – Sumithra. S Vijay Shelke Received quotation by email from Sumithra madam for Malaysia Roaming for Voice Pack &amp; Data pack. Later received call from her. I confirmed the acceptance of Voice pack at Rs 1500 for 15 days &amp; at Rs 999 valid for 15 days. Requested Sumithra to activate voice pack &amp; data pack immediately. 10 18.11.2014 Airtel Shailesh Dhopatkar Vijay Shelke Received email alongwith bills for the month of Oct-Nov. 2014 at round figure of Rs 39, 000. 11 19.11.2014 Vijay Shelke Airtel Shailesh Dhopatkar Wrote a mail to Airtel - Shailesh Dhopatkar that I have thoroughly checked the bill and explained the mistakes in the bill. Also called him and he accepted the mistakes in the bill. I told him that only Rs 5, 177.32 is the legitimate bill and I am ready to make the payment by cash immediately subject to confirmation email from Airtel accepting billing mistake and agree to accept the amount of Rs 5, 177.32. 12 14.01.2015 Airtel Prashant Dhanu Vijay Shelke Received email from Shailesh Dhopatkar who had gone back on his words and promise to close the matter at Rs 5, 177.32. His email again states outstanding of Rs. 23, 279. 13 24.01.2015 Vijay Shelke Airtel Prashant Dhanu Replied to Airtel Prashant Dhanu informing him the entire communication and convinced him that the legitimate outstanding is Rs. 5, 177.32. I emailed him all the trailing emails of communication with Airtel since August 2015. Talked to him over the phone and he was convinced. He promised to take up the matter with Billing Section and send me corrected bill within 15 days. 14 09.03.2015 Airtel HO Vijay Shelke Trupti Shelke, Family, Relatives &amp; Friends Airtel HO numbers [protected], [protected],[protected]., [protected], [protected], [protected], [protected], [protected],[protected], [protected], [protected], [protected], Sadhna Singh, Shreya Shukla &amp; Prashant Verma, Shailesh Agarwal and Ms Shweta Tiwari are making threatening calls in abusive and filthy language to my wife Trupti Shelke and my relatives and friends and trying and these three Airtel executives are trying to extort Rs 70, 000 from them by misusing and defaming my name and my wifes name. 15 10.03.2015 Vijay Shelke Prashant Dhanu with cc to CP-Mumbai Police, Min. of Telecom, DOT, TRAI, Nodal Officer, Appellate, Telecom Secretary, dy. Secretary. I have emailed complaint Letter to Airtel to stop giving threatening calls to my family and my relatives and stop extortion business. 16 11.03.2015 Member - DOT Airtel With cc to me DOT forwarded my complaint email to Airtel TRAI Complaints. I appreciate prompt action by DOT. 17 12.03.2015 Vijay Shelke Airtel TRAI Complaints I wrote complaint to Airtel requesting them to stop threatening and extortion calls to my Wife, Family, Children, relatives, friends. 18 12.03.2015 Vijay Shelke Commissioner of Mumbai Police I lodged complaint to Commissioner of Mumbai Police (email), stating that Airtel Executives, Sadhna Singh, Shreya Shukla &amp; Prashant Verma, Shailesh Agarwal and Ms Shweta Tiwari are making Threatening Calls and Extortion Calls to my Wife Trupti Shelke, My 9 years old daughter, my 16 year old son, my uncle who is 72 years old who is Heart paitent and recently undergone Heart Bypass surgery, My mother 72 years old Heart &amp; Diabetic Patient and other relatives and friend. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...⇄ From: nodalofficer.[protected]@in.airtel.com To: [protected]@hotmail.com Date: Wed, 18 Mar 2015 07:38:58 +0530 Subject: Re: PLEADING FOR HELP AGAINST CONTINOUS HARRASSMENT BY AIRTEL AND THREATS TO MY FAMILY. Dear Mr. Shelke, This is with the reference of your e-mail dated 13th March 2015 wherein, you complained regarding misbehavior by our executive against airtel services for your number [protected]. airtel regret for the inconvenience caused to you in this regard. Basis your e-mail please be informed that we have taken an action internally against the executive as per your feedback. Further please be informed that at airtel, it is our constant Endeavour to enhance and improve the quality of customer interface and set exemplary standards of customer service. We value our customer¿s trust above all else- it is the foundation upon which Airtel was built. Please be assured that we have taken adequate action to ensure the non-occurrence of the same in future. It is always important for us to hear how customers react to all aspects of our services. Strong customer feedback like yours helps us continue to improve the services we provide. We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association. Further, we would like to inform you that currently there is an outstanding amount of Rs.22975/- on your number hence we are sending your statement of accounts as an attachment for your refrence. Please do write in for any further assistance. Customers touch points: Level 1: Customer care: 121/198 &amp; [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com &amp; ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com &amp; ([protected]), working hours: 9:30 AM to 6:30 PM. Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Karan Sawhney bharti airtel limited ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...⇄ From: [protected]@in.airtel.com To: [protected]@hotmail.com Date: Tue, 17 Mar 2015 17:43:04 +0530 Subject: RE: [|BAL|Ref13194983|] CONTINOUS HARRASSMENT BY AIRTEL Dear Vijay Shelke, Greetings from airtel! I am writing in reference to the concern raised by you and our subsequent discussion on the behavior of the collection executive during a recent interaction. I regret for the delay in response. I apologize for the inconvenience caused and we will take the required action to ensure this is not repeated in future. Your feedback will enable us to enhance our services and service experience. There is an amount due of Rs.22975.48/- on your airtel mobile number [protected] which can be paid at the nearest airtel relationship centre. List enclosed for reference. For further queries, please do email. Best Regards Mohammad faheemuddin Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." [protected]Original Message[protected] From: [protected]@hotmail.com To: [protected]@in.airtel.com Cc: Sent: 12/03/2015 08:49:47 PM Subject: FW: Continous Harrassment by Airtel Maira Dhas, Subramani KP, Regret to inform you that I have to take stern action due to unethical practices adopted by Airtel an reputed organization. The problem was for billing of Rs. 23, 215. Refer all my trailing emails to AIrtel where by documentary evidence I have justified my stand. I had agreed to pay legitimate justifiable amount of Rs. 5, 177.32 as full and final settelment. However, Airtel have resorted to unethical criminal procedures to defame me and my family and harass my family, my childrens, my relatives and my friends to extort Rs 70, 000. I request you to communicate with me only for billing issues and STOP calling my contacts. I have initiated appropriate legal action against the Airtel executives for harassing my family, relatives and friends. This is enough documentary evidence to prove that Airtel is guilty in its action. The Law will take its own course of action. However, if from immediate affect the harassment calls do not stop to all my contacts I will approach media where I have strong relationship. I will also post the issue on Facebook, Watsapp, Twitter and all social sites which are viewed my millions in India and abroad. I have a million contacts in my network who have agreed to support me on this matter. Hope you and Airtel management will look into the matter seriously for a peaceful resolution. Thanks &amp; Regards Vijay Shelke