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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 186

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V
Vimsraj
from Chennai, Tamil Nadu
Dec 23, 2021
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I have raised the complaint yesterday evening, but still now not actioned by Airtel Team

Very Poor Service.

Airtel Registered Number - [protected]
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    parekhravee
    Dec 23, 2021
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    I have got the Airtel Prepaid SIM card from India 2 months back.
    A yearly recharge has been done in this SIM.
    For the first 2 months the SIM was working well.
    Suddenly one day the network went off.
    All types of trouble shooting done.
    But nothing happened.
    So I left it like this.
    After 2 full days the network came back again on it's own.
    Now after working for 15 days again since today morning the network has gone off.
    Please advise me what is this issue all about and how could it be resolved completely.
    I have not made any complaints to airtel yet because I am sure there is no response from them as per the comments posted in this forum.
    Thank you
    Airtel customer support has been notified about the posted complaint.
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      Janakaravi B
      Dec 23, 2021
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      I need to raise a confidential integrity issue against the back teaching of calls.
      Airtel customer support has been notified about the posted complaint.
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        N
        Navneet kaur Gambhir
        Dec 23, 2021
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        I have done my recharge and still not received please help me to get my money back it’s been 1 month
        Airtel customer support has been notified about the posted complaint.
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          K
          kkartikey
          from Gorakhpur, Uttar Pradesh
          Dec 23, 2021
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          Since march to august i have paid for the dth
          connection but it was not installed yet at my place
          and i have been complaining that please waive off
          the extra payment that i have made so that i can
          make the payment of the rest amount and use the
          services but they are trolling me since September
          that it will be waived off and they always used to
          barred my services every month they treat me very
          badly this is pure harassment and humiliation which
          is unacceptable i have been a valuable customer of
          artel with their artel black plan the premium plan
          want a compensation regarding the same for this
          harassment and humiliation they have done to me
          the mental torture by barring my services whenever
          they want, i want a compensation of 10 Lacs for this
          because this is pure harassment they are doing with
          me such a big name in telecommunication and they
          are treating there premium customers like this which
          is unacceptable. And this is regarding my number
          [Protected]and
          the
          dth
          connection
          number
          Protected]with the
          black id connection number
          [Protected]i want this case to be resolved soon and
          justice should be served. I have paid them around Rs.
          7000
          Airtel customer support has been notified about the posted complaint.
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            G
            Guruje
            Dec 23, 2021
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            Address: Dhume bhat pazentar cortalim south Goa

            My number is blocked without any reason, only message came regarding submit of documents to avoid disconnection within 48 hrs, I'm ready to submit my documents
            Please help in reactiving my same number I went in airtel store but they told me wait for 2 to 3 working days
            Please Sir solve this issue.
            Airtel customer support has been notified about the posted complaint.
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              S
              Shivanshu 4225
              Dec 23, 2021
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              I have registered for airtel fibre broadband connection on 19 December today it's 23 December no response from airtel side they have provided number of their dealer but it doesn't pick up the call.
              Why is there so much delay if they don't have to install please tell or tell the tentative date for installation .
              Pathetic customer service from airtel side.
              Airtel customer support has been notified about the posted complaint.
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                B
                Brenwyn Saldanha
                from Mumbai, Maharashtra
                Dec 23, 2021
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                I have a CUG billing plan but I'm not being showed any network in Abu dhabi! And I'm flying to toronto, this was my main postpaid number and I need it activated what do I do?
                Airtel customer support has been notified about the posted complaint.
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                  R
                  Dec 23, 2021
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                  Hi Airtel Team,

                  With full of frustration, I would like to inform you that your technical team has disconnected my Internet yesterday evening when I was not at home. When i logged the complaint with CUSTOMER care, Mr Pradeep Singh has refused to help and said that I have to wait until tomorrow evening to get this issue resolved. He was such a annoying person that didn't help CUSTOMER and asked him to wait for 24 hours. When I specifically request him to check with Online/Backend team to trouble shoot the probem, he again said that I have to wait for tomorrow.

                  Below are the series of events happened:
                  I have lodged a complaint yesterday with Airtel, that 5G connection is dropping 3-4 times in a minute and ping time is also more than 15 seconds. However, 2, 4G is working fine.

                  Service Request was created by CUSTOMER Care.
                  I talked to Rahul and scheduled time post 7pm on 22nd Dec.
                  I start receiving multiple calls (around 20 calls from 5 different people), saying that there are multiple requests created and they need to resolve the ticket before 2.30pm. I mentioned that it is not possible as I am in Hospital.
                  Calls were frombelow numbers
                  [protected] Backedn / Online Team
                  [protected] (Mr Rahul)
                  [protected]
                  [protected] (Mr Rajendra)
                  [protected]

                  Again getting annoying calls to send sms and to check if they can come.
                  (### man, A CUSTOMER has logged the complaint, and you guys are annoying him. CUSTOMER is not at fault if 2 SR has been created)

                  Then I called Rahul around 6.30pm saying that I am stuck in jam and will not be able to reach before 8pm. He said that he is at my place and waiting till 8pm if I can reach. I told No, I wont be.

                  When I reached home, to my surprise the internet was down. However, it was working till 7.30 pm because I was accessing my laptops from Hospital via Remote Software.

                  Also, I have my neighbors, who heard your team saying that lets disconnect it.

                  Dear CUSTOMER, Service Request Number [protected] created for your Airtel Xstream Fiber ID[protected]_dsl. It will be resolved by 07/02/2022 11:30:00 AM.
                  Airtel customer support has been notified about the posted complaint.
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                    L
                    Lokesh12321
                    from Chittoor, Andhra Pradesh
                    Dec 22, 2021
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                    From last 10 days Im getting so many calls which is not related to me. When I cross checked the number which they call is not my number. I don't know how it is possible. And also I'm trying to talk to customer service or raise a complaint, no one responded. Needed to remove all call forwarding numbers from my number.

                    Thank you..!!
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      aliemam@123
                      Dec 22, 2021
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                      Address: AIRTEL CENTER, PLAT NO-16, UDYOG VIHAR, PHASE-4, GURGOAN
                      Website: Airtel Payment Bank Issue

                      Hello Charge Distribute Team As my hair is paying for my amazon product, through airtel payment bank UPI, money was deducted from my bank account and money did not go to amazon company, successful payment went from my account but in front of money not credited to account
                      Bank name Airtel Payment Bank
                      Transaction ID[protected]
                      Account number [protected]
                      Amount 1499
                      Payment Airtel Payment Bank ke Through
                      Date 11/12/2021
                      My phone number [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        puchiklr
                        Dec 22, 2021
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                        Resolved

                        Address: KOLAR

                        Hi i came to dubai in october from that time its working fine untill dec- 10 now suddenly network not working i thought if its recharge problem so i have recharge for 28days pack aslo but still its not working now i have checked all type like changing sim slots and chainging the phone and checked for manually searching network also but its not useable so now what should i do here.
                        My mobile number is +91-[protected]
                        Dec 29, 2021
                        Complaint marked as Resolved 
                        hello its not yet resolved how its marked as resolved...??
                        Airtel customer support has been notified about the posted complaint.
                        Dec 29, 2021
                        Updated by puchiklr
                        hello its not yet resolved how its marked as resolved...??
                        Hello sir my india Airtel sim not working in uae please tell me resolve in this problem I have this my number this is very important number please help me
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                          D
                          Dibindavisk
                          Dec 22, 2021
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                          I have an Airtel sim and i havent used that sim for more than 2 years. I was stuck in UAE due to corona and didnt know about the rule to make the sim active. I would like to re activate the sim (+91 [protected]). Can you please advise?
                          Airtel customer support has been notified about the posted complaint.
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                            K
                            kevil vavaiya
                            Dec 22, 2021
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                            Airtel sim is not showing network.
                            Am currently in qatar and also recharged minimum amount every month
                            Since last month there is no network on my simcard and not receiving any text message from bank. I also write email to [protected]@airtel.com and [protected]@in.airtel.com. But there is no response since 1 month.

                            Please help me . I am using airtel sim card since 2012.
                            My sim status is active in mobile app.
                            Airtel customer support has been notified about the posted complaint.
                            Same here, started to have this issue as mentioned three weeks back before this post(Nov 2021). I managed to recharge one year data pack as they "removed all but the min charge to 99rs w/o incoming or outgoing sms", which wont help as we need OTP facility. So i recharged one year data pack and have 365 days validity. Then i switched to manual mode for network selection as well. But right now when i tried, its not even picking the signal on two different phones. We just require atleast incoming SMS facility as our number is connected to bank and govt utilities back in India.
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                              S
                              Suman7788
                              from Hyderabad, Telangana
                              Dec 22, 2021
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                              Address: Vanastalipuram, Hyderabad

                              My SIM card has been stopped suddenly and not working from 2 days. I have visited the store at Vanastalipuram, Hyderabad(vanastalipuramaor.[protected]@airtel.com) . The SIM card is on my brother name, its a postpaid family member connection. My brother is on abroad. As per the process, my brother has shared all the required documents via email as above mentioned. ut the store person was saying that it will take 10days time for the approval of documents and activation of SIM and if I ask why 10 days time they are talking rude and it's not possible to activate do what u want. I am really disappointed with airtel this kind of service.
                              1) why my airtel sim stopped working with out my mistake. Chip failed is airtel issue.
                              2) The store persons are not polite and make customer to revisit multiple times.
                              3) Why it should take 10 days time. If the customer shared document has any issue just point me out on that blindly don't tell 10 days time.
                              4) store person saying, i[censored] want to complain give complaint.
                              Airtel customer support has been notified about the posted complaint.
                              Dec 22, 2021
                              Updated by Suman7788
                              All the required documents has been shared to vanastalipuramaor.[protected]@airtel.com
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                                B
                                Bineet Pal Singh Bakshi
                                Dec 22, 2021
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                                Resolved

                                Address: New Delhi

                                Dear Airtel Team,

                                I request you to kindly disconnect the Broadband connection on the permanent basis. The first request for the disconnection was registered on 21 September 2021, but till now the broadband connection hasn't been disconnected. The ONT device has already been picked up by Mr. Arun ([protected]) without giving any physical receipt. He generated a OTP for the ONT device pickup and told me that this OTP is the proof of the ONT pickup, no physical receipt is required. I am not using the internet and has been continued complaining about the same, but received no satisfaction resolution towards it. Please disconnect this connection immediately and provide me the complete resolution. Even this time please confirm me via a reply through E-mail. I have mentioned all the details of the broadband account in the subject of this mail, even writing it down at the end of this email. Please look into the matter and do the needful.

                                Landline Number: [protected]
                                Account Number: [protected]
                                Broadband Number:[protected]_dsl
                                Alternate Mobile Number: 99993XXXX9
                                1st Disconnection request: 21st September[protected]
                                3rd Disconnection request: 05 December 2021 - [protected]

                                Regards
                                Bineet Pal Singh Bakshi
                                99993XXXX9
                                Feb 11, 2022
                                Complaint marked as Resolved 
                                The complaint has not been resolved. Airtel is, Airtel was, and Airtel will be the worst company in customer satisfaction.
                                Airtel customer support has been notified about the posted complaint.
                                Jan 11, 2022
                                Updated by Bineet Pal Singh Bakshi
                                Its been now more than 6 months that I have been contacting airtel regarding the issue that why they are not disconnecting the connection on the permanent basis. They always saying that there is an order pending of disconnection, but due to a technical glitch in their servers they are unable to take a new request for this. I have been frustrated with this, so the best thing which I could do for it was, I got the RTN number changed to any random number and got my email Id changed to any random email id which is even not mine. Further more, I have given my primary number as an alternate number to that, so that they could be able to contact me for the disconnection of the services of the airtel broadband. My landline number is [protected]. I did the above thing because I don't want to be the part of this foolish thing now. I have paid many bills regardless of I am not using their services anymore. I got the first complaint registered in the month of July of 2021, from then till now there has been no update that the company has provided to me. I was frustrated to see that connection on the Airtel Thanks app, so I did this so that I won't be able to see that on my primary number again.
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                                  S
                                  Salman1993
                                  from Bhiwandi, Maharashtra
                                  Dec 22, 2021
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                                  My self Salman Shaikh I have made a recharge of 1799rs(365 days unlimited calls and 3600 sms, and 24 GB internet) today (22nd December 2021) by mistakenly on ([protected]) while my number is ([protected]) on Amazon pay recharge.

                                  I am looking forward to recieve a help regarding reversal of the same.

                                  Attached a screenshot for your reference

                                  Please do the needful.

                                  My number is - [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    sandeep vellala
                                    Dec 22, 2021
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                                    I have tried reaching Bharati Airtel on customer care number multiple times, it takes he’ll lot of time to get connected to their customer representative, after connecting they will immediately disconnect the call without listening to the customer worst customer care service I have ever seen.Airtel never used to be like this.now it started behaving like desi company.horrible experience.I will change my network and switch to some good alternative
                                    Airtel customer support has been notified about the posted complaint.
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                                      SumitMahajan
                                      from New Delhi, Delhi
                                      Dec 22, 2021
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                                      Address: KG3/62, ground floor, vikaspuri, New delhi 110018

                                      My name is Sumit and I live in Vikaspuri KG3 block. (New Delhi 110018)
                                      We people here are fed up with Airtel persons. From past 6 months they are coming and dig the road just outside our home and never ever close that. Twice we had paid some people to close this. No one can imagine what happens in rain- no one can see those digs and scooters get slip there cars cannot cross these digs. No one can enter the home when its rain or wet outside due to the wet mud. Today 3rd time they came again and started to open that dig. First time I had stopped them and they moved to dig some another place. They always say we will come to close but 6 months are not enough to close?

                                      We have a 6 month kid and all dust comes inside the home. I need to take precaution for this. No one can enter with slippers now and air you know already so polluted and for a small kid you can understand.

                                      please look into this matter on priority.
                                      Airtel customer support has been notified about the posted complaint.
                                      Dec 24, 2021
                                      Updated by SumitMahajan
                                      I don't know how but after raising this complaint, today I can see workers are there and closing all digs here. Also doing cement there. Thank you so much
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                                        HarishBhargav
                                        from Dewas, Madhya Pradesh
                                        Dec 22, 2021
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                                        Sir I uave raised complaint about the call receiving problem to airtel on 10th dec but still I am no getting any solution. Many times I have called but problem not resolve. Pls help me

                                        Regards
                                        Harish
                                        Airtel customer support has been notified about the posted complaint.
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