Claimed

Airtel Complaints & Reviews

2.1
Last updated May 2, 2024
Complaints 54498
Resolved
21957
Unresolved
32541
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Airtel
Customer Service Contacts

Airtel Phone Numbers

Toll free
1800 103 4444
8566
3271
Phone
+91 96 6339 5551
4426
2035
+91 11 4266 6500
1938
1018
+91 11 4666 6100
1095
818
View all Airtel contacts

Airtel Website

Airtel Head Office Address

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India
560078

Get directions

Airtel reviews & complaints page 1875

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
rajeshg.gouda
from bellary, karnataka, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra Balance deduction

Address:Raichur, Karnataka

Today i have sent 14 nos. local SMS Diwali Wishes to my friends. @ that time my Balance was 55.26 rs./- after sending 16 SMS & rechecked my balance & found 26.26 rs/- against 39.26 rs. Extra deducted amount 13/- rs. will be refund to my acount no. [protected] on war footing basis. Note : 1) As per your norms per SMS charge is 1 rs./- 2) I m not Satisfaction due to u have deduct balance with wrong procedure again & again... Who is responsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Nitin727
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not recharged

I was recharging my mobile via paytm on 17th oct. i got the confirmation message after 8 hours stating that your mobile has been recharge. I switched on my data network, but within few mins my blalanced was zero. Than i called to AIRTEL they said data network plan is not activated on your number. But ihave message and mail from my bank saying that 149 rupees deducted from your account. Paytm didn't recharged my number band has done their...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shirish Karambelkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Balance deduction

Address:Mumbai City, Maharashtra

Hello,

I have made a phone call to a local mobile no. ([protected]) at 21:05 pm . The call duration was 7 mins approx . My balance was 209 rs prior to this phone call, and after the call the balance has reduced to 105 rs . I want to understand why 100rs was deducted from my account for a local call & that too just 7 mins call duration. The local no. that i have called belongs to Mr. Sinkar for any verification .
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
deob
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel 4G/LTE connection closure Fraud

Address:Bangalore, Karnataka

My Airtel 4G LTE connection is [protected]. I have given my connection closure request on 24th June 2014 against SR no. 58645436. It has been 5 month but the connection is closure and Airtel is keep debiting charges(> Rs 3K per month) from my credit card. Once this fraud came to my notice, I started following up with Airtel but there is no progress instead the charges are keep being deducted till today. I have escalated this matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRAKASHCHANDNANI
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted 3g not activated

Address:Jaipur, Rajasthan

I applied to recharge 3g service and after paying money through yes bank
Net banking, airtel site was showing a message that my bank declined to pay
Due to some error, so i tried it 2 times more.

So totally after trying 3time with some error message, i stopped and checked
My bank account and found that all 3 times amount has been deducted from my
Bank account but nothing recharged.

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mrisonu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to get my sim blocked and not issuing duplicate sim

Address:New Delhi, Delhi

i have lost my phone in pune which has a airtel postpaid connection:[protected] on tuesday. since that time i am trying to get my number blocked but neither the customer care nor the store outlet anywhere in pune and in delhi helping me out.As per the suggestion from tilak road pune outlet i sent my brotther in delhi to karol bag airtel store to get my sim blocked and get a dulicate sim but the store representative didnt respond. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
S K Raju
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laying cables through terrace without obtaining permission from the owner

Address:Chennai, Tamil Nadu

I, S K Raju resident of No 25 (66E1) Thiruvalluvar Nagar Main Road Alandur, Chennai 600016, submit that cable has been laid through my terrace without obtaining my permission. It has come to my notice when I went atop for some maintenance. May I kindly be intimated as to how this was done without obtaining my permission. Please also let me know as to why should not I move to consumer forum for such negligence....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Singamani Kn
from Chandigarh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Rs 35.00 on snakes game

Address:Chandigarh, Punjab

-My AIRTEL connection no=[protected] though this no belongs to chandigarh I'm in Chennai during this Deepavali season- - That Airtel without my request or instructions deducted Rs 35.00 from my talk time on sprdfunsnake. -and the promo code=116962- - I don't want this service and neither I ordered this service - -please make AIRTEL to refund my Rs35.00 Talktime to me. immediately - - AIRTEL may Be penalised for causing mental disturbance...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vasir
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding excess amount of bill

Address:Amritsar, Punjab

hii sir, i am using your postpaid number [protected], last time i active the internet pack 199rs.I called to your Customer Care I said him plz active the 199rs internet pack, he said it will be active within 4 hrs.whatever i use net after 12 hrs.after 3 days i checked that i have not internet pack then i called to your customer care again .he said 200mb data plan have been activated, he said it is fault of our executive so when you would get...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
najush
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worstcuntomer service and no service given

Address:Bangalore, Karnataka

After many fights with Airtel finally decided to cancel my post paid connection.Every time when I request for cancellation they come up with new offers and some discounts. Finally fed up and decided to cancel but as the number was spread among all the friends and official documents thought to keep the number without any change and can use alternate service provider. As to migrate from post paid to prepaid as requested by the customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raja sekhar tummala
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid recharge

Address:Krishna, Andhra Pradesh

Dear Sir I've recharged my mobile i.e., [protected] on[protected].I intend to do recharge for 1GB 3g data for month.I picked Rs.249/- on airtel website on the following link. https://pay.airtel.com/online-payments/prepaidResponse.do Which states 1GB 3g data for 30 days.But after payment I've got 27000 local seconds.When the same was inquired by customer care, I was politely rejected by the agent (MAYURI-SUPERVISOR) and I came to know...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vikrant Vik Rant
from Kanth, Uttar Pradesh
Report
Copy

minute pack

Address:Lucknow, Uttar Pradesh

sir, i had done a minute pack on 15 /10/2014 which i saw at my mobile, that was in 38 rupees =80 minutes for 30 days, but when i activated it, i rechived msg about it that i got 60 minutes, valid for 5 days only. than i called customer care too much time and told them, they told me that after 24 hours it will be updated.than after finishing day 19/10/2014, all minutes are finished, and i did not get extra 24 days vallidity and 20 minutes.than...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
doraiswamysitalakshmi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

keeping my number 9840460646 under safe custody - reg

Address:Chennai, Tamil Nadu

presently i am in canada and before coming here on 10th of sept I have given in writing to deactivate my no for some time till I returned from my foreign trip. This was done @ chennai, india and immediately my no was deactivated and assured that the no would be kept under SAFE CUSTODY TILL I RETURNED. But this month I have been charged Rs182 and odd for not using the cell from 10th sept AN onwards where as promise was given that every month,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
manjunath s m
from Gurgaon, Haryana
Report
Copy

Post paid changed

Address:Bangalore, Karnataka

My post paid planned changed without informing me worst thing ever could happen to anybody. I don't wish to continue with Airtel anymore. I called to customer care people to ask why my plan changed that person is very rude. That call details are below, Raghavendra H S Manger 121 customer care Call ref: [protected] I don't wish to continue with airtel Thanks & Regards, Manjunath [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
ushapavan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Airtel employees

Address:Hyderabad, Andhra Pradesh

we want to change [protected] number as a personal numbr from a company group no. spoke to customer care n as directed went to 2 airtel outlets fr atleast 7times, .but they r so reluctant n sarcastic, that our work is not done.one of the outlets mos reckless was situated in chandanagar.they just spend time over speaking time.anyways ur problem is we got no objection letter from, but they r saying draft should b in other way .how can one demand...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yogiraj678
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of unconfirmed amount

Sir, My mobile No. is [protected], An amount of Rs 65.00 has been deducted(21/10/2014, Tuesday, 8:11 Pm) by AT AIRINF, by merely removing an advertisement from the Google search home screen, Suddenly a message was pop up and showed you have activated Model video club service, so an amount 65.00 has been deducted (The total prepaid amount that I was). What is this...?????? is cheating to customer...you at least get it confirmed from the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhiru123
from Lawar Khas, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kyc not submit balance 1000 remains unused + impolite customer representative

Address:Ajmer, Rajasthan

failed to sumit KYC number disconnected & balance (1000 Rs ) unused. when customer representative impolite extremily ashmed to know that indias leading service providers representative can do this . itas rediculous AIRTELL ...and... Dear Sir/ Madan, I am using prepaid airtell sim with no (+91-[protected]) from last 6 years . and on 19.10.2014 airtell sent me a message to submit id proof with a photo . but I fail to do so due...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sharmark_2009
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel prepaid mobile falls promotional scheme.

Address:Jaipur, Rajasthan

I am Rajendra Sharma from Jaipur. I am a prepaid customer of Airtel mobile. since past few days, I've been receiving a message regarding a promotional recharge offer from Airtel according to which on a recharge of Rs.12/- the tariff for local calls will be reduced to 30p/min valid for 60days. (PFA for images of the text message from airtel). I was convinced and got my phone recharged with Rs.12/- on 13th October. I got the recharge successful...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
AmitBanerjee
from Goalpara, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Person from Consumer Complaints department is asking Credit Card Detail for verification

Address:Kolkata, West Bengal

I have submitted a consumer complaint few hours before and received a phone call from +91 [protected]. The person is asking my credit card details to resolve the issue. I was surprised that how can the person from airtel is asking for credit card information. When searching in the web I found that number of people got such fraud call from above number. Now my question why such kind of fraud phone call is exist while number of people got affected....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sheehan
from Bengaluru, Karnataka
Report
Copy

unreasonably deducting the balance

my 2G internet validity was expired on 20 oct 2014.At 12.05 a.m I received a message that a sum of Rs.60 has been deducted from my account.I wish I will allow many of my friend circle and my colleagues not to take airtel connection as the services provided by them are worst and definitely i will proceed to consumers court if the necessary steps are not taken by the company...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy