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Airtel reviews & complaints page 188

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A
Anich78
Dec 19, 2021
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Address: Hyderabad ,Telangana

Hello team,
I tried activating my iMessages and FaceTime many times thru the airtel number but it shows activating or error occurred during activation and the balance gets deducted always but never activate after even waiting for 24 hours .I tried all the ways with apple support team but still unable to resolve and informed to contact carrier .please help resolve this issue .
Dec 23, 2021
Complaint marked as Resolved 
Self resolved thanks
Airtel customer support has been notified about the posted complaint.
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    S
    sharmadinesh
    from Delhi, Delhi
    Dec 19, 2021
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    Address: साध नगर पालम कॉलोनी

    श्री मान जी,
    में एयरटेल को पिछले एक महीने से नेटवर्क की शिकायत कर रहा हु पर ये कुछ नही कर रहे मेरे घर पर इनके सिग्नल बिल्कुल नही आते मेंरा पूरा रिचार्ज भी व्यर्थ जा रहा है आपसे निवेदन है कि आप मेरी मदद करे
    Airtel customer support has been notified about the posted complaint.
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      N
      Nitharaye
      Dec 18, 2021
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      We recharge rs 245 on november 8 in the mobile no [protected]
      but the amount is not credited in the phone.

      Please refund that amount
      Airtel customer support has been notified about the posted complaint.
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        S
        suran nambisan
        Dec 18, 2021
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        Amount debited from Debit card for Data Recharge (via Airtel mobile app) but Recharge failed, unable to raise complaint ticket for transaction using Airtel mobile application.
        Transaction order id:[protected]
        Airtel customer support has been notified about the posted complaint.
        Jan 07, 2022
        Updated by suran nambisan
        Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
        Jan 07, 2022
        Updated by suran nambisan
        Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
        Jan 16, 2022
        Updated by suran nambisan
        Airtel customer service has been notified about this issue and they are looking into the complaint
        Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
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          A
          Aman Bathla
          Dec 18, 2021
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          Address: 37/8, Behind Shivalya Mandir, Kaccha Camp, Panipat Haryana

          Since last 1 month
          We not have been getting internet connectivity
          There are lots of issues

          We have put so many complaints
          But still the same issue persist
          Really fed up with the Airtel services
          Its worse than ever

          This is the No. +[protected]
          which is never picked, always gone busy
          Call from this No. i have received after my last complaint.
          He never come to my home.

          [protected]
          This is no. Who come to our home initially so set up the router. But he only procrastinate. Every time he ask & said we come but never come. During my last call he said your internet will get connecting at night after 10 now this is the next morning 11:15 but still wifi not get connecting.
          I asked him if you could not resolve then remove our connection he said we could remove call at 121. That is also never connecting.

          What to do..
          airtel services claim they are best.
          But i said its worser than ever. I will also recommend all. Not to avail that service.

          I want my money back & remove this router as early as box as its good for nothing.
          Airtel customer support has been notified about the posted complaint.
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            A
            Ayantaker3
            from Kolkata, West Bengal
            Dec 18, 2021
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            Website: www.airtel.in/broadband-support

            I raised a connection shifting request, complaint no[protected] for my airtel broadband on 9th December and I was told it will be done by 1 day. It's been 9 days since I place my request, not a single call I have recieved from airtel for shifing my connection. I called there customer care plenty of times and each time they just tell to wait. I have emailed the nodal offices too, still by shifting hasn't been done

            Since it's work from home situation, without internet, my work has been affected heavily.
            I would like Airtel either to shift my connection asap and compensate me for the days my work has been affected or refund me on my 3 month recharge that I have paid for my broadband connection, I will move to some other operator.
            Airtel customer support has been notified about the posted complaint.
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              D
              Deependra Sahu
              Dec 18, 2021
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              I was not even using my data in my airtel number and it was deducting by it self. Same thing has been happening since the day I recharged the new plan in which the price has been increased BTW. This is such a shame a big company is scamming the costumers like this and stealing their money right under their nose.
              Airtel customer support has been notified about the posted complaint.
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                P
                praveen.h
                Dec 17, 2021
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                Hi Team,

                I have been using the Airtel SIM from long time for about 2 to 3 years now. Suddenly my SIM is showing as INVALID SIM.

                Please help resolve the issue.

                My Airtel Mobile Number is [protected]
                Airtel customer support has been notified about the posted complaint.
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                  V
                  VINOTH0385kumar
                  from TIRUVANNAMALAI, Tamil Nadu
                  Dec 17, 2021
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                  I am not satisfied with the Airtel so I want to change the network to another one so I ported my number and I got the confirmation also the porting number but for my inconvenience I am unable to reach the another network provider when I was reached the another network on the last day of the porting validity at the time the new network process are finished and by change on network brasses will be and under processing the next day I received a message that
                  Your port request is rejected as the validity o[censored]PC has expired.
                  I don't wish to continue with Airtel so I request you to please change my porting as soon as possible
                  Airtel customer support has been notified about the posted complaint.
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                    R
                    Rinson Philip
                    Dec 17, 2021
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                    Address: 501, Sree Venkateshwar Enclave, Rajendra reddy Nagar colony. Chanda nagar. 500050

                    Multiple complaints being Registered. Every complaint takes more than 24 hours to resolve and their engineers do not respond.

                    4 issues in last 13 days. It's been more than 24 hours my internet is not working. And overall 4 days I have had down time which I will be charged for.

                    Current Sr no[protected]
                    Registered on 16th Dec 5:30 pm no response

                    Closed Sr no[protected]
                    Registered on 3rd Dec 21

                    Closed Sr no[protected]
                    Registered on 6th Dec 21

                    Closed Sr no[protected]
                    Registered on 9th Dec 21

                    The wires are placed very low that ever a car that passes it can break it.
                    Airtel customer support has been notified about the posted complaint.
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                      B
                      Baljeet663
                      from Chandigarh, Chandigarh
                      Dec 17, 2021
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                      I am using airtel mobile number ([protected]) from more than 10 years now my sim card have some issue so i go to airtel store near me and they said this number is registered on somebody else's name and they can't reissue the same to me

                      So my first question is when i purchased this number years ago i gave my I'd proofs than how it can be on somebody else's name

                      Second if this number is on somebody else's name than on my ID proof must be used on someone else's number and if they used that number in some illigal activity than who is responsible

                      I am using this number from more than 10 years its linked with my aadhar card, my bank accounts, my insurance and more legal and non legal services so its very difficult for me to replace mobile number on all places

                      I also tried to complaint to local airtel store mr Gurmeet Singh but they refused to register by saying that this number is not registered on my name.

                      So you are requested to please reissue my same mobile number to me with required verification as soon as possible

                      I also want to mention that i am using many airtel services like airtel prepaid c, airtel broadband, airtel dth etc

                      Thanks
                      Regards

                      Baljeet Singh
                      [protected]@gmail.com
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Aaruni Sinha
                        from Delhi, Delhi
                        Dec 17, 2021
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                        Address: D-182 okhla
                        Website: www.airtel.in

                        I was interested in airtel broadband plan and paid them Rs 5309 online. I was given assurance that my connection will be active very next day of my payment. Though its been 8 days now and the sales guy has stopped picking my calls...airtel is not even refunding my money as order cancellation has to come via same sales executive who is not picking up my phone.
                        My registered nmbr: [protected]
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                          vipinjain78
                          from Chennai, Tamil Nadu
                          Dec 17, 2021
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                          Address: NO.26,KANDAPPA MUDALI STREET,SOWCARPET

                          Dear sir
                          My landline no is [protected] my airtel broadband is not working from 15.12.21 and i already 2 time complaint to customer care but no body should register my complaint and not given any complaint no to me pls solve my issue as soon as possible
                          Thankingyou
                          Jethmal dughar
                          [protected]
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Ashish Kr Jha
                            Dec 16, 2021
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                            Same here, I am unable to make calls to few numbers from my Airtel number. Every time it says " its not a valid number ". Lodged a complain also through call n mail but no body is there to look after.
                            Airtel customer support has been notified about the posted complaint.
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                              shabnam saba
                              Dec 16, 2021
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                              Address: India

                              “[ CASE : 13699550] Ref no :[protected]

                              Hello Team,
                              This is to inform you that i have recharged incorrect number on 13th December 2021 for Rs 719 Via Amazon pay.

                              Mobile no : [protected]

                              Mobile no. recharged: [protected]”

                              The WRR service says i am not authorized to use Lapu reversal service. I already emailed nodal officer as well.The customer service is not reachable which is so irritating.

                              Please help me on this request.
                              Airtel customer support has been notified about the posted complaint.
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                                A
                                Aarthi24
                                from Salem, Tamil Nadu
                                Dec 16, 2021
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                                I have recharged one of my other airtel number - [protected]

                                But i am unable to make or receive calls on this number.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Akshaycb
                                  from Kochi, Kerala
                                  Dec 16, 2021
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                                  Address: Airtel Center, Plot No. 16, Udyog Vihar, Phase-IV, Gurugram,Haryana, India
                                  Website: www.airtel.com

                                  I'm using Airtel network for almost 9 years now. But recently I have been facing some network issues while I'm inside my home. I tried complaining about this situation to their customer service, but there has been no action from their side.

                                  I hope to get this thing resolved as soon as possible.

                                  Hopefully,
                                  Akshay Babu
                                  Airtel customer support has been notified about the posted complaint.
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                                    AmrutaRanadive
                                    from Mumbai, Maharashtra
                                    Dec 16, 2021
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                                    Network Disappears while making a call and when somebody makes a call to me it says - phone switched off. Data services are uninterupted but calling services are totally off.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Dedicated Bharat
                                      Dec 16, 2021
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                                      Address: India

                                      Dear sir,

                                      I have recharged my father's mobile number in previous month, at the same days recharged my sister also, alongside we founded that my father has done recharged the mobile.

                                      We called to airtel customer care number but they clearly refused to increase the validity as well as refund the money

                                      Airtel should be given the restrictions their rights of multi recharged successfully on sim number.

                                      We are facing critical financially problem in Covid-19. So kindly help us.
                                      Airtel customer support has been notified about the posted complaint.
                                      Dec 16, 2021
                                      Updated by Dedicated Bharat
                                      Airtel also not providing the complaint number.
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                                        Avantika0812
                                        from Madhubani, Bihar
                                        Dec 15, 2021
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                                        Address: Delhi
                                        Website: Airtel

                                        I reached for amount 716 for (1.5gb/day + unlimited call +100 sms per day) on 14th of dec I got 50% alert while I use only 300 mb aand when I open my airtel account there is shown 2gb data left and I got 100% data alert when I used only 1.10 gb. And checking on thanks app it's shown that I have 2gb per day. Today I also show recharge for 99 and I don't recharge today I tried to costomer care but they don't response
                                        Airtel customer support has been notified about the posted complaint.
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