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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 192

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2
28sj
Jun 16, 2021
Jun 21, 2021
This thread was updated on Jun 21, 2021
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Money deduct but not recharged

I have recharged a mobile number of Rs.598 on 9june through Airtel thanks app by linking paytm .Money deducted and got the message of successful recharge but it's not recharged till now . I want my 598 rupees back...
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Pratiksha Indalkar
Jun 16, 2021
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I did mobile recharge on wrong number

Dear Sir/Madam,
i recharged on wrong number on google pay. please reverse the transaction and do the needful. i am attaching the detail of transaction. You can also refund my money.

Wrong number - [protected]
amount -249
CORRECT NUMBER- [protected]
UPI ID[protected]...
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SAURABH PANDIT JANDHRERI
Jun 16, 2021
Jun 16, 2021
This thread was updated on Jun 16, 2021
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My Mitra ap or no digital sim swap line

Address:Jandheri, Nanauta
Website:[email protected]

My Mitra ap or no digital sim swap line...
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ChandanaDeepthi
Jun 15, 2021
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Reversal of recharge to correct number from wrong number

My name is- Meenakshi Kumar

1- Correct number - [protected]
2- wrong number- [protected]
3- recharge date and time - 15 june 2021 at 7:27pm transaction id[protected]
4- website and app -ptm
5-Alternate contact number - [protected]...
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Swati Ingale
Jun 15, 2021
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Internet problem

Address:Miraj Maharashtra
Website:Airtel customer care

I can't access my internet I'm facing network problam...
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Kunhammed Kp
Jun 15, 2021
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RS 399 deducted but plan is not active

Address:Kerala

On[protected] I purchased a plan of 399 inr for my friend . But didnot revieve the plan.His number is [protected]...
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rajupujahari
Jun 15, 2021
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Post paid payment

Address:B-904, Laurance Height, hesserghatta Road bangalore 560090

Dear sir,
I have got [protected]. I tried installing Airtel thanks app. It is not getting installed. Attempted payment by another number. I have been failing. need help.
ak Pujahari
[protected]...
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Hemant29
Jun 15, 2021
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De consolidation of family plan

I had put a request for de consolidating my family plan as I wanted to port my no to another service provider. I was told to pay the outstanding due which i paid. The address verification individual came a few days later to verify the address but i had already moved out of that address as i had got posted to another place. I told the concerned individual that i have moved out and he can get a confirmation that I used to stay there from guard....
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Hemant29
Jun 15, 2021
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De consolidating family plan

Website:Airtel app and customer service

I had put a request for de consolidating my family plan as I wanted to port my no to another service provider. I was told to pay the outstanding due which i paid. The address verification individual came a few days later to verify the address but i had already moved out of that address as i had got posted to another place. I told the concerned individual that i have moved out and he can get a confirmation that I used to stay there from guard....
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Address:55 DIVYASREE TOWERS BANNERGHATTA MAIN ROAD BENGALURU- INDIA FAX-N.A. PHONE1 PHONE2-N.A. EMAIL-N.A.
Website:Airtel

I accidentally recharged a number.instead of my number, this happened on 14.06.2021.i was using Google pay.they suggested me to contact operator.i had written an email, as well as the text says that ur are not authorised to use lapu reversal service.please contact circle coordinator.
The no i recharged was([protected])
The right no.([protected])
Transaction ID([protected])
Amount(199)
Date(14.06.221...
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Address:B 151, Sector 31, Noida 291301

On 12 Jun 2021, I made multiple payment for my Airtel Broadband Bill, amount of Rs 588.82, made the payment three times but apparently it was not received by the merchant. My payment was made from the merchant mobile app. The payment ids are
payu/[protected]/[protected]/Bill Payment
payu/[protected]/[protected]/Bill Payment
payu/[protected]/[protected]/Bill Payment
My mobile number is [protected]
The payment...
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sanjagra
Jun 15, 2021
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Prepaid sim replacement

The sim for number [protected] in name of Shri mool Chand gupta, aged 82 years was to be replaced as earlier sim had no option to be used as min/ micro in smartphone.

on 9 th June, when I, his son Sanjay Agrawal contacted airtel, barra 2 Kanpur store, they asked for personal presence of 82 year old bed ridden person, but later agreed to send a representative.

No one EVER turned up.

On 14 th June...
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Chandan 5
Jun 15, 2021
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Airtel sim no service problem

Airtel sim no service problem...
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Amol_Kulkarni
Jun 14, 2021
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Retail Not Doing FRC after porting from VI to Airtel

Address:Ishvika Finance, Swargate, Pune

Dear Sirs,

I ported three post paid VI sim cards to Airtel prepaid through a retailer named Ishvika Finance, Nitin Galande[protected] in Pune. He charged me Rs 500 per sim with the promise that I will get 2 months o[censored]nlimited talktime and 1.5 GB/day data.

The application was done on 10th June, 2021 and the sims got activated on 13th June, 2021. However, to my surprise the balance was only Rs. 10/- with...
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Arpit.u
Jun 14, 2021
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Recharge done on wrong operator

Address:KPHB, Hyderabad

I use BSNL and unintentionally selected Airtel as my operator at ICICI recharge portal. Now the amount deducted and no confirmation message or transaction number displayed. I have no idea who shall I contact. ICIC, Airtel or BSNL to get my refund....
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Maheshkumar Ragupathi
Jun 13, 2021
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Dongle Sim network problem 3 days

Address:Dharapuram, tiruppur district, 638656

Last 3day I got issues from [protected]...
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Samy124
Jun 13, 2021
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No service since 2 days

I faced a lot of problems as I was out of state for work and from last 2 days my phone is showing no service my Airtel sim all of a sudden stopped working I am using iPhone X and my number is [protected] . Please fix this problem asap as I am not able to get in contact with anyone...
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geophysics
Jun 13, 2021
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Wrong Crediting

Sir i have paid Rs 1042 and Rs 437 to tsspdcl through airtel wallet on 12th and 13th june 2021 but i received the messages from airtel as "the payment made successfully to apcpdclob from my wallet."
The bills are showing outstanding in tsspdcl. Immediately i emailed and contacted customer care and they simply blaming customers instead of solving the issue.this is a technical problem lying with airtel .They asked me to correspond with...
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Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Jun 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber connection not working , completely broken

I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking about the status, the guy at the other end said he will do some settings. after he did the settings my internet ( which was still 100mbps) completely stopped...
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Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Jun 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber connection not working

Individual Subscriber — Fiber connection not working
A
Asim Gulzar Jan
Jun 13, 2021Delhi, Delhi
Mark as Resolved

I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking...
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