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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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G
gokul9600
from Mumbai, Maharashtra
Nov 2, 2013
Resolved
Report
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Resolved

Address: Chennai, Tamil Nadu

I requested to convert my prepaid to postpaid corporate. Sandip (Manager) called me and promised me that i would get fancy numbers so i asked him 3 connections. But after the activation of first number he is not even answering my call. No response from Nodal or Appellate. One day sandip called me and said " you can raise complaint to any one, even then no one can ask me." Being a manager he is threatening me. He is Speaking something harsh. Please don't believe in airtel especially frauds like Sandip.
Feb 3, 2017
Complaint marked as Resolved 
Verified Support
Nov 02, 2013
Airtel Customer Care's response
Namaste Gokul,

This is with reference to your post dated 02 Nov. 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Nov 05, 2013
Airtel Customer Care's response
Namaste Gokul,

This is with reference to your post dated 02 November 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    V
    vinod80
    from Kochi, Kerala
    Nov 2, 2013
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    Address: Ernakulam, Kerala

    I am disgusted with the way airtel is providing customer care at Kadvanthra. On google search, customer care number at Kadvanthra is provided on the web; but the person attending on the other end has no knowledge of customer care number, and not in a position to help. Could the authorities get their acts together and provide factual information to public to address their grievances?
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      S
      Surpreet
      Nov 1, 2013
      Resolved
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      Resolved

      Address: Mohali, Punjab

      I had an unforgettable experience with airtel customer care, I called 121 and raised a simple request to activate ISD pack on my number. I was told by the customer care Rep to send an SMS “ISDPACK 60” to 51619 which I did however even after waiting for 48 hours the pack was not active. I sent another message and on both occasions I received a reply that your request was successfully captured however the pack is still not active. At this point I decided to call customer care to report this problem. The Rep who answered the call sounds least interested to help and passed the call to his supervisor who also did not help me with the request and asked me to send an email to [protected]@in.airtel.com. Next day I got a call from another supervisor from airtel who couldn’t help with either and said the only option to activate the pack is to keep sending the SMS on 51619. It seems on one at airtel has the correct info on how to resolve this query. I am very disappointed with this experience and will switch to Vodafone.
      Jan 1, 2017
      Complaint marked as Resolved 
      Verified Support
      Nov 02, 2013
      Airtel Customer Care's response
      Namaste Surpreet,

      This is with reference to your post dated 01 November 2013.

      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

      Look forward to receiving the required details at airtel.[protected]@in.airtel.com

      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Verified Support
      Nov 04, 2013
      Airtel Customer Care's response
      Namaste Surpreet,

      This is with reference to your post dated 01 November 2013.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

      Regards
      Rakesh Kumar
      Airtel.presence (airtel customer service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        B
        brijesh008
        from Bengaluru, Karnataka
        Nov 1, 2013
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        Around 1st of October I bought an airtel 4G Dongle with sim number [protected]. It has been a nightmare since then!!! After the activation was done on 8th of October, I tried using the dongle First it gave me an error message that there is no registered sim. On 8th of October itself I raised a complaint regarding this. 53589034 was the complaint number. the next day an engineer visited me and took away my 4G dongle for repair. After a few days they said the issue is sorted and one guy came home on the 12th with my dongle. He tried installing the dongle on my laptop. After many tries, it finally showed that the SIM is getting detected and then when we tried to connect, it said status connected but I was not able to browse. The engineer tried for 1 hour and still I could not browse. Later since I was going out of station, I had to leave. The engineer told me that it could be a problem at their network end. He will check internally and revert back to me. Then there was no response or feedback from him. Since I was travelling a lot the next two weeks I also had no time to follow up on the case. Next I call on 29th of October to check if they can or cannot solve this issue. Please note. All this while I have not been able to browse a single site. using the 4G dongle. When I called airtel customer care on 29th, i am surprised to find that the earler case number 53589034 was closed saying issue is solved!!! I was totally taken aback!!! No one from airtel even bothered to find out if the issue was solved, and they just closed the case!!! Anyway the rep who was talking to me in customer support raised a new ticket on 29th Ticket number 53553948. He said that the issue will be resolved by 31st morning. I agree to wait. To my surprise on 30th, I get an SMS from Airtel saying they tried to reach me and since I could not be reached they are closing the case!!! This was the heights!!! The entire world is able to reach me on my mobile number except airtel staf[censored] Now I call the airtel sales representative who sold me the dongle to try to intervene and solve this issue... he said he will check and revert the next day. Next day 31st October, I call up the airtel sales representative. I tried him many times over the day. He never picked up. Tired, I call up customer support again on 31st October. This time I talk to a floor manager. He assures me that a Technician will call me within one hour and that he too would call me in 2 hours time to find out if all is well. He gives me a new service request number 53577189. I dont get a single call!!! Today, 1st of November, I again call up customer service. They say the same excuse again. They tried calling me and I could not be reached!!! I beg with them for one number where I can call and talk to someone who can solve my issue... The customer care executive gave me a number saying that was the Nodal officers number and I can talk to them directly about this problem.. The number given was [protected] and[protected]. I try calling up the mobile number, that again takes me to an IVR!!! not a person!!! Then I call the land line number given. That was a FAX NUMBER. Now I again try the airtel sales rep from a different number. He answered the call. And lo and behold!!! HE STARTED SHOUTING AT ME!!!...when i say how dare you shout at a customer... HE DISCONNECTS THE CALL...then he tries calling me up again...When I call back he says again starts shouting at me and says...ARE YOU THE ONE WHO PAYS ME SALARY...OR DID YOU GIVE ME MONEY???? This was the last straw!!! I again called up the airtel customer care. I opt for the billing department from the IVR. I told the executive who answered my call that I want to cancel my service and I want my money back. This was the best surprise that was comming for me. She says I have an outstanding amount of 700 odd rupees for USAGE!!! Apart from the torture that Airtel has given me... now they are going to charge me for that!!! 700 Rupees!!! Really????? I told her, I want the connection cancelled and my 1500 Rs. refunded for the dongle. She has raised the request for me. Request number is 53589034. But she is not sure of any refund or waiver of the USAGE charges... Can somebody help me here???? I am drained and tired!!!
        Jan 1, 2017
        Complaint marked as Resolved 
        Verified Support
        Nov 02, 2013
        Airtel Customer Care's response
        Namaste Brijesh,

        This is with reference to your post dated 01 November 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

        You can also get in touch with us at airtel.[protected]@in.airtel.com

        Regards,
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Brijesh,

        This is to inform you that your concern listed on 01 Nov. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

        We assure you that we are committed to resolving the issue to your satisfaction

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        Airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Brijesh,

        This is with reference to your post dated 01 Nov. 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
        If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com
        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          R
          Ram Mohan Reddy Reddyvari
          from Hyderabad, Telangana
          Oct 31, 2013
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          i am an airtel customer, ..while i was switching to airtel thy offered me 2sec/1paise offer for 3 months..but they only gave it for 2 months..that too charging 1.5paise/sec for first 2 min...i take it light..the most damn thing is they dont even charge 1paise/sec during normal time..they go for 1.5 paise per second...
          Jan 2, 2017
          Complaint marked as Resolved 
          Verified Support
          Nov 01, 2013
          Airtel Customer Care's response
          Namaste Mr. Reddyvari,

          This is with reference to your post dated 31 October 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
          Look forward to receiving the required details at airtel.[protected]@in.airtel.com

          Regards,
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Verified Support
          Nov 02, 2013
          Airtel Customer Care's response
          Namaste Mr. Reddyvari,

          We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

          We assure you that we are committed to resolving the issue to your satisfaction.

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            K
            kadir maner
            from Gurgaon, Haryana
            Oct 31, 2013
            Resolved
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            Resolved

            Address: Pune, Maharashtra

            Sir, I am kadir maner from pune.you are providing filmynews. As bollywoodnews and photoshoots.i have asked to deactivate my both the services ( bollywoodnews and photoshoots ) more times.but you are not going to deactivate abou said both services. I never asked you to renew both the services.more over you are charging me rs.3/- and rs.5/- ( total rs. 8/- ) per day.i am asking to you deactivate said services, and you sending messeges that I have renewd the both services. I request you again to deactivate both the services and stop charging rs.8/- per day.do the needful. Immediately.
            Jan 15, 2017
            Complaint marked as Resolved 
            Verified Support
            Nov 01, 2013
            Airtel Customer Care's response
            Namaste Mr. Maner,

            This is with reference to your post dated 31 October 2013. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@in.airtel.com

            Regards,
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              S
              Shiningsree
              Oct 31, 2013
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              I have faced a very bad an unforgettable service so far from airtel.I took the connection on 24april 2013 and it was not working for 1 month. So after continues follow ups and escalations. You refunded 1 month rental. I have made around 2 to 3 calls in an average durin the entire tenure. The connection won't work for 2 to 3 days in a week and again I have to call customer care and repeat the process. Even their technical team are culprits who closes the calls without actual customer's consent and they will speak like a customer an close the call. I found this when I called their team to follow up on the pending complaint. They told me that my wife had confirmed it's working! It was a shocker that they told me that my wife confirmed from my landline number when I don't have a landline at home. Their connection is not reliable so I dint use their landline service. You actually need backup internet connection for airtel. I was in the verge of losing my job because of their bad service where I couldn't do my office work at home. Their technical team misuses the landline connection by making calls from their exchanges. I found out because my bill had landline charges when I dint use the landline. When I checked with customer care, they said that thy will refund it. But I dint get any refund. The only issue was I was in the advance rental plan so I couldn't switchover. They cheat customer by providing false billing. Another example I have it in my mail box as a proof. My billing date starts from 5th of every month. It was my1st month of service, I went on a family tour and came back on 10th, I'm getting an email from airtel that I have almost exceeded 9GB and they are giving me options to extend by paying extra money! I was dead shocked! They I spoke to them and finally try have me 4gb back stating wrong billing! From 19 th September 19th till 18th October 13 their line was down because of cable fault. Their supervisor promised me that I'll get a month extension for the error. But that can be done only after my bill shows positive since I was in an advance rental. Now they are saying that it is not possible to give extension. All cheats. None passes the calls to the senior management and they cheat innocent customers promising without giving in writing! I have used all possible languages but still they don't carry the self respect as a company. Their primary idea is to swindle customer's money. People don't go for airtel. Their management needs to correct their team else they will fall very fast! My airtel landline number[protected] Chitlapakkam circle in chennai. If any of airtel's senior executive viewing this mail, please correct your team else you will not be a senior executive anymore when people throws your company like me from the house. I dint ha a choice I lost Rs6000 by paying advance rental. They easily cheated me by saying that they will give a modem and one month extra! If there is justice in this country, kindly penalise them for cheating innocent customers. This will be a lesson for other service providers! I was going through mental agony and pressure! Regards Lakshmi
              Jan 3, 2017
              Complaint marked as Resolved 
              Verified Support
              Nov 05, 2013
              Airtel Customer Care's response
              Namaste Lakshmi,

              This is with reference to your post dated 31 October 2013. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

              Regards,
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                S
                sanjupkj
                from Mohali, Punjab
                Oct 31, 2013
                Resolved
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                Resolved

                Address: Jalandhar, Punjab

                Dear sir. No solution for my problem, I have been receiving NDTV NEWS msgs for past 2 months, i have activated DND also but these msgs are still disturbing me, i had contact customer care 6 times but they are saying that i have subscribe these from any website but i have not subscribe my number to any king of these websites...Msgs are coming from (AP-NDAROT), I have activate DND service but still no solution..i have to Port my Number in another company. My No.[protected]
                Jan 8, 2017
                Complaint marked as Resolved 
                Verified Support
                Nov 01, 2013
                Airtel Customer Care's response
                Namaste Sanju,

                This is with reference to your post dated 31 Oct. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                Regards,
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  A
                  Abhishek korbu
                  from Bhopal, Madhya Pradesh
                  Oct 31, 2013
                  Resolved
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                  Resolved

                  Address: Bhopal, Madhya Pradesh

                  This mail is regarding the discard of the account number[protected] includind DSL standaltone..I have mailed you before but nothing has been done till now so I am not going to pay bills from now onwards as this was put to your notice 2 months back...Even after your notice the concern person from your office told I want to continue other services not complete eradication of the account leading to a false registration from your side.hence this is a serious issue..Please take note of this and delete this account completely..
                  Dec 29, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Nov 01, 2013
                  Airtel Customer Care's response
                  Namaste Mr. Korbu

                  This is with reference to your post dated 31 October 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                  You can also get in touch with us at airtel.[protected]@in.airtel.com

                  Regards
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Verified Support
                  Nov 05, 2013
                  Airtel Customer Care's response
                  Namaste Mr. Korbu

                  This is with reference to your post dated 31 October 2013. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                  Look forward to hearing from you.

                  Regards
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Dear Sir My Demo No is [protected] Please My Airtel Money Account Deregister Sir Please
                  Dear Sir My Demo No Is [protected] Please Airtel Money Account Deregistering Me Sir Airtel Payment Bank Account Registration Me sir
                  Dear Sir My Demo No Is [protected] Please Airtel Money Account Deregistering Me Sir Airtel Payment Bank Account Registration Me sir
                  Basavaraj Bhavimath's reply, May 29, 2017
                  Dear Sir My Demo No Is 7259243831Please Airtel Money Account Deregistering Me Sir Airtel Payment Bank Account Registration Me sir
                  Dear sir,
                  Pls deactivate my merchant account .
                  bisuse am open aa Airtel payment bank account.


                  Name-mohd monish
                  Mob no.[protected]
                  Dear sir, pls deactivate my airtel payment bank account. bisuse am open aa airtel payment bank marchant account. Name-Mostafijur Rahaman mob no-[protected](airtel)

                  DELETE ACCOUNT - Comment #2783386 - Image #0
                  I want to permanently delete my airtel wallet account. .my Wallet no [protected]
                  Please delete my airtel payment account please my number-[protected]
                  Sir please delete my airtel payment bank account phone number-[protected]
                  Sir please delete my airtel account my no [protected]
                  Dear sir pls deactivate my APBL Account because ([protected])This my tempravari number My paramanet Number is [protected]
                  I am Airtel FSE
                  Sir I want to deactivate airtel payment account on airtel no [protected].plz help me
                  Please delete my Airtel payment bank account. My account number is [protected]
                  Plz deactivate my airtel payment bank account my account number is[protected]
                  Please delete my airtel payment account, my airtel no [protected]
                  Please deactivate my airtel payment bank account number [protected]
                  Without my permission Airtel Payment Bank Account opened but the lpg subsidy getting in this account i dont want lpg to get this account so how to deactivate
                  Dear Sir My Demo No is[protected] Please My Airtel Money Account Deregister Sir Please
                  Anmolbaba0000's reply, Sep 30, 2017
                  reply
                  Dear, Sir,
                  Please deactivate my money merchant a/c, my demo no. is [protected],
                  Please...
                  Delete my account
                  Dear sir my airtel payment bank id [protected] i want to delete my both airtel money and airtel payment bank account
                  Please help me to deactivate both accounts
                  My alternet contact no. Is. [protected]
                  plz deactivate my airtel payment bank my airtel no. is [protected]
                  Delete my Airtel wallet [protected] updated Airtel Bank
                  My account delete [protected]
                  Dear sir, please delete my airtel payments bank.i tell you what's the matter.
                  I was register a a/c on my airtel number, and the registration wasn't completed!
                  I Was enter there only email or password, but there was no opion to set mpin for my a/c.
                  And when i login to my a/c, they say that "you are not registered fo airtel payments bank".
                  So i request you to please delete the a/c.
                  My airtel number is [protected].
                  Dear sir, i want to deactive my carrent wallet account in this number([protected]) becouse i want to open my id profe and re open the wallet account. my name is sukanta mondal and i open the wallet account in this name.
                  plze help me becose unable to open payment bank in this number [protected] i wamt to open airtel payment bank in this number
                  Name BIJOY RAJ
                  Payment Bank Account No [protected]
                  I am requested to my account is "PARMANENT DELETE MY AIRTEL PAYMENT BANK ACCOUNT"

                  DELETE ACCOUNT - Comment #3638940 - Image #0
                  Dear sir I want to delete my airtel thanks account..
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                    S
                    saravananmarichamy
                    from Chennai, Tamil Nadu
                    Oct 31, 2013
                    Resolved
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                    Resolved

                    i have purchasing one airtel sim fim for before 4 years, but now my sim card was blocked due to invalid address. that address is in my birth place, past 60 years my family in that address only, passport, pan card, driving license also that address only. im using this sim for net banking, cylinder refilling, facebook and important personnel& Business contact. please activate in my sim outgoing asap.
                    Jan 2, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Nov 02, 2013
                    Airtel Customer Care's response
                    Namaste (saravananmarichamy),

                    This is with reference to your post dated 31 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                    If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com
                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                      R
                      roger2324
                      from Delhi, Delhi
                      Oct 31, 2013
                      Resolved
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                      Resolved

                      Address: Thiruvananthapuram, Kerala

                      What's wrong with these guys at Airtel? When the bigwigs of the company get time, kindly visit your website and go to 'manage services'. The 'last five transactions' just does not open or if it opens shows days old transactions. There is something fundamentally wrong with your site. Sometimes for hours together customers cannot the 'manage services' nonsense does not function.
                      Dec 30, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 02, 2013
                      Airtel Customer Care's response
                      Namaste (roger),

                      This is with reference to your post dated 31 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                      If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com
                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        S
                        Saurin Tana
                        from Mumbai, Maharashtra
                        Oct 31, 2013
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        Dear Sir / Madam, From last 6 to 8 months i am making a complain about the network but the problem is not solved. I have sent them mail more the eight to nine times but yet the solution is not given it to me and now after so many complains and thing they have started dropping my network. The person from there company calls and ask me for Airtel Dongol which I don't use, nor I have. Then 2nd and 3rd time person is calling and mixing my office address and home address. Here are my earlier complaining numbers regarding network issue yet the solution has not been given to me. RMOAC[protected] RUPSL[protected] CINDL[protected] CINDL[protected] CINDL[protected] CINDL[protected] CINDL [protected] CINDL[protected] PR[protected] CINDL[protected] PR[protected] And I am facing this problem from more than 8 months. Regards, Saurin Tana [protected]
                        Jan 2, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 01, 2013
                        Airtel Customer Care's response
                        Namaste Mr. Tana,

                        This is with reference to your post dated 31 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at airtel.[protected]@in.airtel.com

                        Regards,
                        Sandeep Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Very bad Serive.
                        Namaste Mr. Tana,

                        This is with reference to your post dated 31 October 2013. We would like to confirm that we have shared the resolution details with you.
                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                        Regards,
                        Saurav Ahlawat
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        Dear Saurav,

                        I have not received any mail nor information about it.

                        And now a days I m facing lot of problem regarding to network in all the areas.

                        If you guys are send me messages that the problem is been resolved and your concern team has visited and now there is no network issues request you to send that person name and contact number, because none of your person has visited at my place, if they are visiting then they should call me so that I can be present at that time and get the solution.

                        Request you to stop lying about the person visiting to my place and now there is no network problem.

                        And i have given my address more than 3 times and every time your person calls and shares my office and residence address together.

                        I can't undersdant what is the issue.
                        Mr. Saurav,

                        Waiting for your reply.

                        I know that you people cannot solve the issue of network, just for the sake you tell us that the network problem will be resolved, but the truth is you people cannot solve.

                        Making a complaint from last 8 months your people have not solved and issues on network.

                        We ever I call your people given me one answer that your problem will be resolved in 7 days just wanted to understand, according to you what does 7 days mean and which one.

                        Earlier little bit of network use to be there at my house but after complaining your people has start troubling me in network issue, now there is no network at all.

                        Saurin Tana
                        [protected]
                        Mr. Saurav,

                        Waiting for your reply.

                        I know that you people cannot solve the issue of network, just for the sake you tell us that the network problem will be resolved, but the truth is you people cannot solve.

                        Making a complaint from last 1 year your people have not solved and issues on network.

                        We ever I call your people given me one answer that your problem will be resolved in 7 days just wanted to understand, according to you what does 7 days mean and which one.

                        Earlier little bit of network use to be there at my house but after complaining your people has start troubling me in network issue, now there is no network at all.

                        Saurin Tana
                        [protected]
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                          A
                          anil_gupta395
                          from Mumbai, Maharashtra
                          Oct 31, 2013
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Dear Sir, I Anil gupta having mobile no [protected] and using this no more than a year. I have not activated any GPRS plan on this mobile no. Still you have charged me Rs.965 for the internet usages. I kindly request you to go into the matter i have does not used any internet facility of your company on this no. I have called at your customer care no thrice today between 12.45 pm to 1.30 pm. out of which two time they have disconnected my call and at third time I have talked to Ms. Reena as senior officer in airtel (she has maintained this statement) but she refused to consider my request. As per her statement she said "I have used this data usages". But you can cross check i have not activated any GPRS scheme nor used it. Pls feel free to contact me at my no. [protected] between 10.30 am to 6.00 pm. Regards ANIL GUPTA ([protected])
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            T
                            tobalu4u
                            from Hyderabad, Telangana
                            Oct 30, 2013
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh

                            Hi am balakrishna am using airtel post paid connection form last 10 years but now the problem is network problem am facing a lot of inconvience form this network provider.so please try to solve my problem. my address details: #2-64, PASMAMULA(V), HAYATHNAGAR(M), (D), ANDHRA PRADESH, 501505
                            Jan 1, 2017
                            Complaint marked as Resolved 
                            Verified Support
                            Oct 30, 2013
                            Airtel Customer Care's response
                            Namaste Tobalu,

                            This is with reference to your post dated 30 Oct. 2013.

                            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                            Look forward to receiving the required details at airtel.[protected]@in.airtel.com

                            Regards,
                            Sandeep Kumar
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            Verified Support
                            Nov 02, 2013
                            Airtel Customer Care's response
                            Namaste Tobalu,

                            This is with reference to your post dated 30 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
                            If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com
                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                            my mobile number :[protected]
                            alternate number : [protected]
                            my account number :[protected]
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                              A
                              ArindamGh
                              from Patna, Bihar
                              Oct 30, 2013
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana

                              Hi Team, For the past few days, many a times my main balance has been charged for internet usage despite the fact that I already have an internet pack activated. I have already raised a similar concern on 27 October 2013 (over a call) and issue is taking place again. Please rectify the issue at the earliest. Sincerely, Arindam Ph: +[protected]
                              Feb 3, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Oct 31, 2013
                              Airtel Customer Care's response
                              Namaste Arindam,

                              This is with reference to your post dated 30 Oct. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                              Regards,
                              Sandeep Kumar
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                              Hi Sandeep,

                              Could you please share a status update.

                              Thanks and regards,
                              Arindam
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                                A
                                amitjha83
                                from Pune, Maharashtra
                                Oct 30, 2013
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu

                                I had done a recharge of Rs.500 for my prepaid mobile number [protected] on Oct 23. By mistake I typed [protected]. I posted a request online I realized it later and dropped request on Airtel website. The receipt was acknowledged with receipt number PR[protected] and response within 4 Hours to be provided was also communicated. However no response received till date. I also reached customer care of Airtel. Following is what happend Airtel customer care team: 1.Even upon selecting language as English in Tamil Nadu, the executive would speak in Tamil. On request again they speak in broken English with difficulty in communication 2. They said they cannot resolve the query and upon repeated request provided another number which was also of no use. 3. They asked to resolve it with customer recharged wrongly which obviously any person would say is my fault. I accept this is my fault. But as Company Airtel has no remedy for error. Plus customer care is extremely pathetic with no value to customer. Upon request atleast they can deduct from the other person's account and credit it to mine on confirming the details at both ends. Can there be a solution for this. Regards Amit Kumar Jha Mobile - [protected]
                                Feb 3, 2017
                                Complaint marked as Resolved 
                                Verified Support
                                Oct 30, 2013
                                Airtel Customer Care's response
                                Namaste Mr. Jha,

                                This is with reference to your post dated 30 October 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
                                You can also get in touch with us at airtel.[protected]@in.airtel.com
                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Verified Support
                                Oct 31, 2013
                                Airtel Customer Care's response
                                Namaste Mr. Jha,

                                This is with reference to your post dated 30 Oct. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

                                Look forward to hearing from you.

                                Regards
                                Sandeep Kumar
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  R
                                  revannas
                                  from Chennai, Tamil Nadu
                                  Oct 30, 2013
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Broadband ([protected]) has not been working properly (now dead) for more than a month now. In spite of innumerous complaints to airtel, escalating to their bangalore appellate, emailing to their south india appellate, this is not getting attended to, leave alone rectifying. Every time I call them I hear "it will be done in 24 hrs" story. I used talk abt this company as the best indian company. Now what a company it has become.
                                  Jan 2, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Nov 05, 2013
                                  Airtel Customer Care's response
                                  Namaste (revannas),

                                  This is with reference to your post dated 30 October 2013. We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                  Regards,
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Another 24 hr deadline passed. Just spoke to another escalation manager. One more 24 hr deadline set.
                                  Airtel tells me on customer service and here, that the issue is resolved. I dont know which line are they talking about. My issue is still not resolved.. and just filed another complaint with their customer service. I have lost hopes of ever getting this resolved.
                                  Anyone to care for customer complaints in airtel, that too a platinum customer ?
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                                    ankit sharma73221
                                    from Gurgaon, Haryana
                                    Oct 29, 2013
                                    Resolved
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                                    Resolved

                                    Address: East Singhbhum, Jharkhand

                                    Sir i can't connect internet net on my airtel no and i have given two time complain also but i can't get any help from there so plz try to help me .i can't connect my internet on roaming so plz check my status and try to help me my no is [protected] and plz rmtell me what problem i am getting..
                                    Jan 7, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Oct 30, 2013
                                    Airtel Customer Care's response
                                    Namaste Mr. Sharma,

                                    This is with reference to your post dated 29 Oct. We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                    Regards,
                                    Sandeep Kumar
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Plz help me fast
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                                      A
                                      amirthavarsheni
                                      from Bengaluru, Karnataka
                                      Oct 29, 2013
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Dear Sir,

                                      Airtel is testing our patience and nobody is calling or solving my problem. Yesterday when I called Bangalore customer care, they were forced to book a complaint no 53526799 and was assured that my data card would be activatedby 6 PM today.

                                      But nothing has happened and again when we called the customer care, the concerned Manager says that our address verification had been rejected without giving proper reason. We live in our own flat and the verification agent came to our house on 24/10/2013. He assured that the data card would be activated by 25/10/2013. But nobody in Airtel is serious about acting on our complaint.

                                      If the issue is not resolved immediately now, we will be approaching the consumer forum demanding suitable compensation from AIRTEL for their irresponsive condition.

                                      Please whoever responsible, ACT at once to avoid further complication.

                                      Regards,

                                      Amirtha Varsheni M
                                      From: Amirthavarsheni Mariappan <[protected]@yahoo.co.in>
                                      To: "[protected]@in.airtel.com" <[protected]@in.airtel.com>; "[protected]@consumer-voice.org" <[protected]@consumer-voice.org>; "[protected]@yahoo.com" <[protected]@yahoo.com>; "[protected]@airtel.in" <[protected]@airtel.in>; "nodalofficer.[protected]@airtel.in" <nodalofficer.[protected]@airtel.in>; "care.[protected]@airtel.in" <care.[protected]@airtel.in>; "[protected]@airtelindia.com" <[protected]@airtelindia.com>; "[protected]@airtelindia.com" <[protected]@airtelindia.com>
                                      Sent: Sunday, 27 October 2013 7:29 AM
                                      Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected] [|BAL|Qrc125101317102022088640|]



                                      Hello,

                                      Are you not reading our complaint properly? We are awaiting the activation of the 4G-LTE Dongle not any cell SIM. Again and again you are responding in an improper way and trying to buy time.

                                      Please note that if you are not going to activate by tomorrow, we don&apos;t need your service. Please instruct your official outlet, Talk Guru at Malleswaram, Bangalore to take back the Dongle.

                                      Please confirm by return mail since matter is urgent.

                                      Mr. Sushil Joshi:

                                      You also seem to be avoiding the issue instead of resolving it. We really don&apos;t know what comment you posted in Complaint.com site. Either your Appellate or Senior Management of Airtel should intervene and take suitable action at once.

                                      Regards,

                                      M. Amirtha Varsheni






                                      On Saturday, 26 October 2013 2:09 PM, "[protected]@in.airtel.com" <[protected]@in.airtel.com> wrote:

                                      Namaste!

                                      You wrote in on[protected], expressing the concern regarding the delay in activation of your airtel 4G LTE Data card number [protected].

                                      Thank you for your email to airtel and the opportunity to assist you.

                                      We understand that there has been a delay in activation of your mobile connection. We regret any inconvenience caused to you.

                                      We would like to inform you that we have already raised a complaint regarding the delay in the activation of your mobile number with the relevant team on[protected]. For your reference, the Unique Service Request number53489843. Our team will be contacting you by[protected], 10:59 AM with an update on the issue.

                                      So, we request your kind co-operation in this regard.

                                      Please do write in for further assistance.


                                      Yours Sincerely,
                                      Avdesh PratapRajput
                                      Customer Care
                                      Bharti Airtel Limited




                                      Click here to provide feedback

                                      Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction

                                      https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=F2147D8AF315... A55B6D93E59BBD43858BED93852B2D5395FA5E52C51B0&refno=Qrc125101317102022088640



                                      [protected]Original Message[protected]
                                      From: [protected]@yahoo.co.in
                                      To: [protected]@in.airtel.com
                                      Cc:
                                      Sent: 25/10/2013 05:26:19 PM
                                      Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected] [|BAL|Qrc125101311100122069124|]

                                      Dear Madam,

                                      Is any of Airtel customer care officer reading the customer&apos;s problem before
                                      mailing the response??

                                      We are talking about the activation of 4G LTE Dongle and you people are asking
                                      for grace period of 4 days to activate somebody else&apos;s mobile sim.

                                      If my data card is not activated at once by tonight, it will be escalated to
                                      higher levels for your irresponsble acts.

                                      Regards,

                                      M. Amirtha Varsheni

                                      From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
                                      To: [protected]@yahoo.co.in
                                      Sent: Friday, 25 October 2013 4:35 PM
                                      Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected]
                                      [|BAL|Qrc125101311100122069124|]


                                      Namaste Amirtha Varsheni,

                                      You wrote in on[protected], expressing the concern regarding the delay in
                                      activation of your airtel Data card number [protected]

                                      Thank you for your email to airtel and the opportunity to assist you.

                                      We understand that there has been a delay in activation of your mobile
                                      connection. We regret any inconvenience caused to you.

                                      To address your current concern, we have raised a complaint regarding the delay
                                      in the activation of your mobile number with the relevant team. For your
                                      reference, the Unique Service Request number53489843. Our team will be
                                      contacting you by[protected], 10:59 AM with an update on the issue.

                                      Please do write in for further assistance.


                                      Yours Sincerely,
                                      Poornima Hugar
                                      Customer Care
                                      Bharti Airtel Limited




                                      Click here to provide feedback

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                                      https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=4B4CB5C23C5D
                                      9FE51D4741A7D335464ABDC0C1CD29A93556B9DF2765AED13252B5D73051B2D53054B5D6385D&...
                                      no=Qrc125101311100122069124



                                      [protected]Original Message[protected]
                                      From: [protected]@yahoo.co.in
                                      To: [protected]@in.airtel.com
                                      Cc:
                                      Sent: 25/10/2013 11:46:32 AM
                                      Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected]
                                      [|BAL|Qrc124101307100022001706|]

                                      Dear Mdm Rekha,

                                      Thanks for your response.

                                      But your response requires immediate activation of the 4G-LTE Data Card since
                                      the physical address verification was also completed yesterday.

                                      We wanted to have it activated for some urgent requirement. The available
                                      details have been shared with you as requested by you. Kindly activate it at
                                      once on any minimal plan to serve our urgent purpose.

                                      1. Allotted data card Number: [protected]

                                      2. Area / Location of the airtel relationship center: Malleswaram, Bangalore

                                      3. Date of request given: 23/10/2013

                                      4. SIM number:[protected] H1OT 1308

                                      5. Amount paid as deposit and activation fee(only for postpaid): Rs.1550/-(
                                      Rs.1500 for 4G data card &Rs. 50 for sim) No further amount was demanded at the
                                      time of Data Card purchase.

                                      6. Receipt number:504

                                      7. Alternate Contact Number to contact you:[protected]

                                      8. Dealer name: Talk Guru

                                      9. Dealers contact number:

                                      10. Requested for Postpaid/ Prepaid: Postpaid

                                      11. Order number:

                                      12. Account Number:

                                      We request you once again to ensure that the subject Data Card is activated
                                      immediately with any minimal plan available since we are losing our confidence
                                      on Airtel for the delay.

                                      Kindly confirm the activation through SMS / phone call

                                      Regards,

                                      M. Amirtha Varsheni
                                      May 28, 2017
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Oct 30, 2013
                                      Airtel Customer Care's response
                                      Namaste Ms. Varsheni,

                                      This is with reference to your post dated 29 October 2013.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@in.airtel.com


                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@in.airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Oct 30, 2013
                                      Updated by amirthavarsheni
                                      Even after many follow-ups with Airtel, no improvement / no action from Airtel, totally irresponsible company.
                                      God only Know how they survive in business with this kind of attitude.
                                      At this rate Airtel will not have prosperous future but definite dangerous closure soon. They will go Jet Airways, Nokia way.

                                      Mittals should wake up and put their team in action. We do hope that Airtel will be watching this importnat site which is reflecting their real image free of cost.
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                                        amirthavarsheni
                                        from Bengaluru, Karnataka
                                        Oct 29, 2013
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Dear Sir, Airtel is testing our patience and nobody is calling or solving my problem. Yesterday when I called Bangalore customer care, they were forced to book a complaint no 53526799 and was assured that my data card would be activatedby 6 PM today. But nothing has happened and again when we called the customer care, the concerned Manager says that our address verification had been rejected without giving proper reason. We live in our own flat and the verification agent came to our house on 24/10/2013. He assured that the data card would be activated by 25/10/2013. But nobody in Airtel is serious about acting on our complaint. If the issue is not resolved immediately now, we will be approaching the consumer forum demanding suitable compensation from AIRTEL for their irresponsive condition. Please whoever responsible, ACT at once to avoid further complication. Regards, Amirtha Varsheni M From: Amirthavarsheni Mariappan <[protected]@yahoo.co.in> To: "[protected]@in.airtel.com" <[protected]@in.airtel.com>; "[protected]@consumer-voice.org" <[protected]@consumer-voice.org>; "[protected]@yahoo.com" <[protected]@yahoo.com>; "[protected]@airtel.in" <[protected]@airtel.in>; "nodalofficer.[protected]@airtel.in" <nodalofficer.[protected]@airtel.in>; "care.[protected]@airtel.in" <care.[protected]@airtel.in>; "[protected]@airtelindia.com" <[protected]@airtelindia.com>; "[protected]@airtelindia.com" <[protected]@airtelindia.com> Sent: Sunday, 27 October 2013 7:29 AM Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected] [|BAL|Qrc125101317102022088640|] Hello, Are you not reading our complaint properly? We are awaiting the activation of the 4G-LTE Dongle not any cell SIM. Again and again you are responding in an improper way and trying to buy time. Please note that if you are not going to activate by tomorrow, we don&apos;t need your service. Please instruct your official outlet, Talk Guru at Malleswaram, Bangalore to take back the Dongle. Please confirm by return mail since matter is urgent. Mr. Sushil Joshi: You also seem to be avoiding the issue instead of resolving it. We really don&apos;t know what comment you posted in Complaint.com site. Either your Appellate or Senior Management of Airtel should intervene and take suitable action at once. Regards, M. Amirtha Varsheni On Saturday, 26 October 2013 2:09 PM, "[protected]@in.airtel.com" <[protected]@in.airtel.com> wrote: Namaste! You wrote in on[protected], expressing the concern regarding the delay in activation of your airtel 4G LTE Data card number [protected]. Thank you for your email to airtel and the opportunity to assist you. We understand that there has been a delay in activation of your mobile connection. We regret any inconvenience caused to you. We would like to inform you that we have already raised a complaint regarding the delay in the activation of your mobile number with the relevant team on[protected]. For your reference, the Unique Service Request number53489843. Our team will be contacting you by[protected], 10:59 AM with an update on the issue. So, we request your kind co-operation in this regard. Please do write in for further assistance. Yours Sincerely, Avdesh PratapRajput Customer Care Bharti Airtel Limited Click here to provide feedback Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=F2147D8AF315... A55B6D93E59BBD43858BED93852B2D5395FA5E52C51B0&refno=Qrc125101317102022088640 [protected]Original Message[protected] From: [protected]@yahoo.co.in To: [protected]@in.airtel.com Cc: Sent: 25/10/2013 05:26:19 PM Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected] [|BAL|Qrc125101311100122069124|] Dear Madam, Is any of Airtel customer care officer reading the customer&apos;s problem before mailing the response?? We are talking about the activation of 4G LTE Dongle and you people are asking for grace period of 4 days to activate somebody else&apos;s mobile sim. If my data card is not activated at once by tonight, it will be escalated to higher levels for your irresponsble acts. Regards, M. Amirtha Varsheni From: "[protected]@in.airtel.com" <[protected]@in.airtel.com> To: [protected]@yahoo.co.in Sent: Friday, 25 October 2013 4:35 PM Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected] [|BAL|Qrc125101311100122069124|] Namaste Amirtha Varsheni, You wrote in on[protected], expressing the concern regarding the delay in activation of your airtel Data card number [protected] Thank you for your email to airtel and the opportunity to assist you. We understand that there has been a delay in activation of your mobile connection. We regret any inconvenience caused to you. To address your current concern, we have raised a complaint regarding the delay in the activation of your mobile number with the relevant team. For your reference, the Unique Service Request number53489843. Our team will be contacting you by[protected], 10:59 AM with an update on the issue. Please do write in for further assistance. Yours Sincerely, Poornima Hugar Customer Care Bharti Airtel Limited Click here to provide feedback Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=4B4CB5C23C5D 9FE51D4741A7D335464ABDC0C1CD29A93556B9DF2765AED13252B5D73051B2D53054B5D6385D&... no=Qrc125101311100122069124 [protected]Original Message[protected] From: [protected]@yahoo.co.in To: [protected]@in.airtel.com Cc: Sent: 25/10/2013 11:46:32 AM Subject: Re: ACTIVATION OF 4G LTE WITH NO: [protected] [|BAL|Qrc124101307100022001706|] Dear Mdm Rekha, Thanks for your response. But your response requires immediate activation of the 4G-LTE Data Card since the physical address verification was also completed yesterday. We wanted to have it activated for some urgent requirement. The available details have been shared with you as requested by you. Kindly activate it at once on any minimal plan to serve our urgent purpose. 1. Allotted data card Number: [protected] 2. Area / Location of the airtel relationship center: Malleswaram, Bangalore 3. Date of request given: 23/10/2013 4. SIM number:[protected] H1OT 1308 5. Amount paid as deposit and activation fee(only for postpaid): Rs.1550/-( Rs.1500 for 4G data card &Rs. 50 for sim) No further amount was demanded at the time of Data Card purchase. 6. Receipt number:504 7. Alternate Contact Number to contact you:[protected] 8. Dealer name: Talk Guru 9. Dealers contact number: 10. Requested for Postpaid/ Prepaid: Postpaid 11. Order number: 12. Account Number: We request you once again to ensure that the subject Data Card is activated immediately with any minimal plan available since we are losing our confidence on Airtel for the delay. Kindly confirm the activation through SMS / phone call Regards, M. Amirtha Varsheni
                                        Jan 5, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Oct 30, 2013
                                        Airtel Customer Care's response
                                        Namaste Ms. Varsheni,

                                        This is with reference to your post dated 29 Oct. We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

                                        Regards,
                                        Sandeep Kumar
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        airtel.[protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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