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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 199

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B
Bharani Raj Kumar
Jul 11, 2021
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My CUSTOMER id [protected]. I have recharged for 338 Rupees on 11 July 2020 for 30 days of service as per the rates available. But in airtel thanks app it is showing as 28 days validity. When called the CUSTOMER care several times, got the message saying that Rs 15 has been deducted as suspension fees when recharge has done on the same ###. This is a prepaid service and there is no concept of late payment or suspension fee. Above all, as soon as the expiry date, services have been stopped. As the services were stopped and recharge done on the same date and airtel cannot charge as late payment/suspension fee. Can you please look into the malpractice by airtel and penalty on them and bring justice to CUSTOMERs.
Airtel customer support has been notified about the posted complaint.
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    MeriMom
    Jul 11, 2021
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    I have ported in my number from Jio to Airtel in a hope that Airtel always proudly advertise that they are the biggest network service provider however it's not even a month I am facing a serious network issue specially while using mobile internet service.
    I live in a remote city of South Delhi in B.H camp, Govindpuri, Kalkaji and I don't really expect a bad service like this from Airtel.

    I have tried with all the basic trouble shooting step and even changed my handset couple of time still the problem remain the same.

    Please resolve the issue at the earliest.
    Airtel customer support has been notified about the posted complaint.
    My number is [protected]
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      I
      ilafaisal
      Jul 11, 2021
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      Address: Hyderabad
      Website: balance is see after recharge

      Balance not appearing after regarch.
      Airtel customer support has been notified about the posted complaint.
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        Address: Bareilly

        Airtel is charging a hefty amount of rs 1000 if you want to ### your connection in the same city.

        This is the case when they are using the same modem and wiring. I had only recently got the connection and they don't need to put anything extra. Still they are charging 1000 rs without any explanation, saying that this is the policy.

        This is utter cheating with the consumer. Please see into this...
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        Rohit Poroli
        Jul 11, 2021
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        I accidentally recharged for a different number for a relatively large amount and now I’m having issues getting it fixed.

        Wrong number: [protected]
        Right number: [protected]
        Transaction number:[protected]
        Amount: 379

        Already texted 51619 with the format “WRC

        And the reference ID for the above is: 22121375
        Airtel customer support has been notified about the posted complaint.
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          T
          THE MIXERS
          Jul 10, 2021
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          Address: Ins virbahu, Naval base, Visakhapatnam

          My Airtel sim card suddenly de-activated on 10/10/2021 pm ..I want to know the reason why my sim card dead
          Airtel customer support has been notified about the posted complaint.
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            V
            Varun c
            from Mysore, Karnataka
            Jul 10, 2021
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            Address: Muthunagar,palanichettipatti,theni

            I am having an issue in sending SMS so I try to connect to the help desk by dialing 198 but the ivr is not responding properly when IVR says press one for SMS/call-related queries, I pressed one but it's not responding it keeps on going with other options. I tried 121 too same issue exists there also.
            Airtel customer support has been notified about the posted complaint.
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              V
              venkat vijay
              Jul 10, 2021
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              09/07/2021 my electricity bill paid amount debited successful
              But operator side didn't showing
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                R
                Rajeshkbk
                Jul 10, 2021
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                Wronge no: [protected] amount 199 Transaction ID [protected]

                correct no [protected]

                airtel demo no [protected]

                Please sir reverce in my amount
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                  S
                  Supriya@
                  Jul 10, 2021
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                  Hi Airtel Team,

                  I am facing issue in downloading receipt through Airtel App with my pre-paid number.

                  I have recharged Rs.251 Pack in last month(June), Reference Order Id is[protected] and Rs.448 Pack in the current month(July), Reference Order Id is[protected] while downloading the particular receipt in Airtel App, it is showing the incorrect date and amount pack in invoice as I have been trying since last month.

                  Kindly resolve this issue ASAP.

                  Regards,
                  Supriya
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    VijaykumarMaurya
                    Jul 10, 2021
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                    I want to inform you that i had recently bought Airtel my-wifi device and postpaid plan, please find the following details.

                    Device details= Sunnycat AMF-311WW IMEI [protected]

                    Postpaid no= [protected]

                    I was informed that i will be getting 40 mbps speed using this device, this is a 4G device and it showing LTE.

                    The internet is not working at all, it is not able to handle the video meeting and streaming.

                    It is showing only one signal every time, please find the attached screenshot for your details.

                    I tried to contact airtel support no [protected] bu no luck, even i am not getting 5 mbps speed.

                    I am not able to perform my office task and all the work has been stuck.

                    I want to bring you into your notice that i had sent mail to [protected]@airtel.com on[protected] and below service request number got generated but i have not received any response from Airtel team.

                    I have followed so many time, this is a very unprofessional service from your side.

                    I do not want to use this device anymore, please process a refund or solve this issue.

                    Awaiting for your reply.
                    Airtel customer support has been notified about the posted complaint.
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                      K
                      Kinjalkumar Kansara
                      Jul 10, 2021
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                      Recharged amount Rs598. order ID [protected]. Ref: IGLMMZWB6.
                      fraud???
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        pranav.mukne
                        Jul 10, 2021
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                        Payment done but services not received

                        Address: Gurgaon

                        I have done below transaction online at your airtel Xstream . But didnot received any call for installation. Awaiting for refund.
                        Note below transaction details.
                        Hi, bill payment of Rs. 3536.46 paid via Credit Card towards your Airtel Xstream Fiber ID S012428Q9Rk with transaction id 0198346890097448651625064301353 has been processed. You will receive the confirmation within 4-hours....
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                        V
                        Vignesh vasimalai
                        Jul 10, 2021
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                        Address: 1/11,indra nagar ,nsn palayam , Coimbatore ,641031

                        Im facing this issue for a month now Network is really unstable and sometimes totally down after midnight i couldn't do my works properly...i don't want to switch to other networks solve this problem as soon as possible
                        Airtel customer support has been notified about the posted complaint.
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                          Rameezk15
                          Jul 9, 2021
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                          A request was raised online for a new airtel broadband connection on the 9th of July, 2021. An installation fee of Rs.1768/- was paid online for the same. I am not received a any confirmation mail o msg from Airtel But I have following biling details:
                          CAF no: 11418975
                          Transaction id:[protected]
                          There is not any help line no. Or site where I am complain about it.
                          Therefore, I request you to please take necessary action and ensure the money is refunded as soon as possible.
                          Airtel customer support has been notified about the posted complaint.
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                            Lavanya Sivadasan
                            Jul 9, 2021
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                            Name change and billing details change request

                            Hi Team,

                            I would like to change the broadband connection from my husband's name to me as I need to submit for office purpose. Could you please suggest me with the steps.

                            Request for your assistance ASAP.

                            Thank You,

                            Lavanya...
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                            Mynt3716
                            Jul 9, 2021
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                            Address: Ladinaka buwapada ambernath

                            After 20 calls not making call daily
                            Airtel customer support has been notified about the posted complaint.
                            Sir please solve this problem
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                              S
                              Report
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                              Hi,
                              I got a new connection from Airtel broadband that promised as per advertisement and salesperson of 40 mbps speed. Post connection field engineer informed that max speed supported in my area was 14 mpbs. As this speed was not sufficient I asked for immediate disconnect and refund. I had got connection in first week of June and laid 3 months advance rental of Rs 3532 and my registered number is [protected]. It has been almost a month now and I have not got my refund yet. First they give connection with false information and then they harass customer to refund money. Kindly look into this from your end
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                moulichandra
                                from Chennai, Tamil Nadu
                                Jul 9, 2021
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                                I have converted my mobile from post paid to prepaid on[protected] from
                                Airtel outlet office in T.nagar, usman road, chennai . My outgoing was not activated even after paying Rs.219/- as my first recharge. They forced me to install Airtel app to activate outgoing calls. Airtel is harassing customers unnecessarily and not providing support. My email id is not registered even after verification done by airtel from my airtel app. complaints to airtel did not yield any result. I am senior citizen made to visit airtel outlet office 3 times unnecessarily. Now nearly 10 days past and my email id is still not activated in my account profile. Airtel denying customer to reach them over phone as it is automated and consumer can not express their grievance or get required service from airtel. Can airtel realize this ? please wake up.
                                Airtel customer support has been notified about the posted complaint.
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                                  B
                                  Bipul1964
                                  Jul 9, 2021
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                                  Address: A 406, Subhash Pally, Ramdashati, Kolkata 700024

                                  I am an ex employee of Airtel and my employee ID was B0000170. I would require form 16 for 2020-21. Also unable to login to Airtel Ambassador.
                                  My email I'd bipul.[protected]@gmail.com
                                  Airtel customer support has been notified about the posted complaint.
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