Airtel Complaints & Reviews

I had recharged for Rs.49 on 12/07/2021 with gives a talk value of 38.52 and tried to send an SMS, but I was not able to send it, an error was coming. I thought it might be because the Talk value I got maybe a freebie So I had recharged for additional 10 Rs, and still the problem was not cleared. Then I contacted Airtel Customer Care and they are now Saying that SMS can be sent from my sim only if I recharge with an unlimited pack of a minimum of Rs.129. For sending one single SMS I have to Recharge with Rs.129. There is another Unlimited Pack valid for 2day with 19Rs recharge, but that does not have an SMS feature.
Hera I am not saying about an offer I am protesting about the Feature I am denied to have even after payment.
How on earth Airtel is justifying this when premium SMS cost only 5Rs. I agree there are other benefits along with that, but I am not interested in availing those, I am having only 2G network coverage in my area, then why should I go for an internet pack? I as a customer should be on the choosing side if that's not there then why Airtel is running commercials saying they are with Customers?
They are saying TRAI had given the direction that only for unlimited validity pack recharge only sms facility can be given, I dont know who is the head of TRAI, he should be beaten first.

I had done a recharge on wrong no. Which I have to reversed it's was done on 9.15 am at today and the transaction id is[protected] this mobile no. [protected]
Plz do it as soon as possible.i am jobless plz do it.

Please resolve the reference no[protected].
The customer service is too much poor to resolve my issue.
Its just time to quit people from Airtel Payments Bank for this type of delay and failure.
The Airtel staff is going to tell wrong information and wrong guidence.
Always they told wrong information.

They not clean my data from their server thats why when I am trying to open new account from new...

I had called up customer service and raised a request for the number [protected] and it's child numbers to be disconnected. I have received a disconnection request as well but the airtel retention staff is not ready to disconnect. I have been harassed literally and made to go through lot of harassment till now. Please look into this matter asap.

My CUSTOMER id [protected]. I have recharged for 338 Rupees on 11 July 2020 for 30 days of service as per the rates available. But in airtel thanks app it is showing as 28 days validity. When called the CUSTOMER care several times, got the message saying that Rs 15 has been deducted as suspension fees when recharge has done on the same ###. This is a prepaid service and there is no concept of late payment or suspension fee. Above all, as soon as the expiry date, services have been stopped. As the services were stopped and recharge done on the same date and airtel cannot charge as late payment/suspension fee. Can you please look into the malpractice by airtel and penalty on them and bring justice to CUSTOMERs.

I have ported in my number from Jio to Airtel in a hope that Airtel always proudly advertise that they are the biggest network service provider however it's not even a month I am facing a serious network issue specially while using mobile internet service.
I live in a remote city of South Delhi in B.H camp, Govindpuri, Kalkaji and I don't really expect a bad service like this from Airtel.

I have tried with all the basic trouble shooting step and even changed my handset couple of time still the problem remain the same.

Please resolve the issue at the earliest.

Balance not appearing after regarch.

Airtel is charging a hefty amount of rs 1000 if you want to ### your connection in the same city.

This is the case when they are using the same modem and wiring. I had only recently got the connection and they don't need to put anything extra. Still they are charging 1000 rs without any explanation, saying that this is the policy.

This is utter cheating with the consumer. Please see into this

I accidentally recharged for a different number for a relatively large amount and now I’m having issues getting it fixed.

Wrong number: [protected]
Right number: [protected]
Transaction number:[protected]
Amount: 379

Already texted 51619 with the format “WRC

And the reference ID for the above is: 22121375

My Airtel sim card suddenly de-activated on 10/10/2021 pm ..I want to know the reason why my sim card dead

I am having an issue in sending SMS so I try to connect to the help desk by dialing 198 but the ivr is not responding properly when IVR says press one for SMS/call-related queries, I pressed one but it's not responding it keeps on going with other options. I tried 121 too same issue exists there also.

09/07/2021 my electricity bill paid amount debited successful
But operator side didn't showing

Wronge no: [protected] amount 199 Transaction ID [protected]

correct no [protected]

airtel demo no [protected]

Please sir reverce in my amount

Hi Airtel Team,

I am facing issue in downloading receipt through Airtel App with my pre-paid number.

I have recharged Rs.251 Pack in last month(June), Reference Order Id is[protected] and Rs.448 Pack in the current month(July), Reference Order Id is[protected] while downloading the particular receipt in Airtel App, it is showing the incorrect date and amount pack in invoice as I have been trying since last month.

Kindly resolve this issue ASAP.

Regards,
Supriya

I want to inform you that i had recently bought Airtel my-wifi device and postpaid plan, please find the following details.

Device details= Sunnycat AMF-311WW IMEI [protected]

Postpaid no= [protected]

I was informed that i will be getting 40 mbps speed using this device, this is a 4G device and it showing LTE.

The internet is not working at all, it is not able to handle the video meeting and streaming.

It is showing only one signal every time, please find the attached screenshot for your details.

I tried to contact airtel support no [protected] bu no luck, even i am not getting 5 mbps speed.

I am not able to perform my office task and all the work has been stuck.

I want to bring you into your notice that i had sent mail to [protected]@airtel.com on[protected] and below service request number got generated but i have not received any response from Airtel team.

I have followed so many time, this is a very unprofessional service from your side.

I do not want to use this device anymore, please process a refund or solve this issue.

Awaiting for your reply.

Recharged amount Rs598. order ID [protected]. Ref: IGLMMZWB6.
fraud???

I have done below transaction online at your airtel Xstream . But didnot received any call for installation. Awaiting for refund.
Note below transaction details.
Hi, bill payment of Rs. 3536.46 paid via Credit Card towards your Airtel Xstream Fiber ID S012428Q9Rk with transaction id 0198346890097448651625064301353 has been processed. You will receive the confirmation within 4-hours....

Im facing this issue for a month now Network is really unstable and sometimes totally down after midnight i couldn't do my works properly...i don't want to switch to other networks solve this problem as soon as possible

A request was raised online for a new airtel broadband connection on the 9th of July, 2021. An installation fee of Rs.1768/- was paid online for the same. I am not received a any confirmation mail o msg from Airtel But I have following biling details:
CAF no: 11418975
Transaction id:[protected]
There is not any help line no. Or site where I am complain about it.
Therefore, I request you to please take necessary action and ensure the money is refunded as soon as possible.

Hi Team,

I would like to change the broadband connection from my husband's name to me as I need to submit for office purpose. Could you please suggest me with the steps.

Request for your assistance ASAP.

Thank You,

Lavanya...