Airtel Complaints & Reviews

Hi sir my airtel sim not working in uae this issu start june month but still rechage my number i dont know what happned this number is very impartn for me my number is [protected] ples help me.

Reference Airtel Xstream Fibre Application No: [protected]
I purchased a new connection on 26th June, and was told to get it installed in 2 hrs. Due to the Airtel commitment I discontinued my existing internet connection.
Since then I have been following up continuously however the connection has not been installed until now.
Everyone a new person calls me and says we are coming in shortly and then doesn't turn up or say there is a network issue. Now I have been told that the connection can't be installed.
I have already paid Rs 2828 as advance rental and wasted a lot of time, it has impacted my job work too.
Being an existing long time customer i don't expect this from Airtel. Had i been communicated clearly on day one i could have retained my existing internet connection.
Could you please refund my paid amount as I have to get a new connection urgently.

I have recharged my mobile number through my debit card for Rs. 598 on 28th June 2021 and received an SMS with transaction reference number that the amount was debited of Rs. 598. Bank transaction was completed successfully but my mobile is not recharged.Till now I received no message regarding the recharge, although the amount has been debited from my bank account. Kindly look into it and revert asap. It is very annoying and frustrating that your Airtel online portal is so not useful at all.

Regards

Mistakenly I have entered wrong number when I was recharging through website then how can I redirect the recharge to my current number.
Also I don't have transaction ID else I have Order ID as I have done recharge through website.

Sir in telangana and Andhra Pradesh the Audio language in airtel dth by default coming in hindi we don't want hindi sir
Please by default we want telugu in telangana and Andhra 🙏

Sir
I had an Airtel plan with the following details-.
Fixedline No. {{6 - - -}} Broadband ID : {{7 - - -}}_mh Rental ₹.399/- Speed 2 mpbs. Bills in respect of this connection used to be debited to my account through ECS. As I Wanted higher internet speed, I requested to update the plan. I was advised that the existing plan can not be updated and that I have to go for a new plan. I was suggested to have Airtel-UL-Basic 699 unlimitedGB(40 Mpbs/1024Kbps) COMBO Plan. I opted to avail the said plan paying yearly subscription ₹.8, 413/-. Accordingly, a new installation was made on 15.08.2020. Details of the new installation are as under-
Account No.[protected] CAF No.[protected] Airtel Fixedline No.{{9 - - -}}
Xtream Fiber ID :[protected]_mh Rental : ₹.699/- Plan Data : Unlimited GB
Plan Speed : 40 mpbs. Type of connections : New Installation DSL ID :{{8 - - -}}
Tariff Plan opted :Airtel-UL-Basic 699 unlimitedGB (40Mpbs/1024Kbps) COMBO Plan.
The installation was carried out on 15.08.2020. As such, my phone line on which I had my old Fixedline Number {{6 - - -}}, I got a new Airtel Fixedline Number {{8 - - -}}. However, bills in respect of the old Fixedline Number {{6 - - -}} continued to be debited to my account. At the same time I did not receive any bill in respect of the new Fixedline Number {{8 - - -}}(With nil amount payable). Bill in respect of the new connection started coming from 23.04.2021 only. I, vide my email dated 29.10.2020, pointed out that the New Plan despite having been installed on 15.08.2020, I continue to receive bills for the old plan. I quote my email for reference “I have got my old plan with above-mentioned number discontinued and have new plan installed on 15.08.2020. I, however, continue to receive bills as per the old plan. This is to bring the facts to your notice.” However, my said email seems to have been ignored.
My contention is that ever since installation of the new plan which was on the same phone line as the old one, bills in respect of the old one should have been discontinued. Even my email dated 29.10.2020 in this regard was overlooked. Under the circumstances, I have requested for refund of the bill amount of the old connection from 15.08.2020 to May, 2021 which works out to ₹.7135/-. I intend to attach Installation Report, Communication showing Bill Plan Details & Account Details, Bill in respect of New Plan, copy of my email dated 29.10.2020 and the last reply of Airtel in the matter for your reference, however the same are not acceptable in the system. I may send them by any other mode as per you advice.

My airtel app shows wrong name and e-mail id details in bank/wallet profile. Kindly look into the above mentioned as soon as possible. Thankyou.

I recently ported from bsnl to airtel and the first recharge I have done is ₹1498 plan for 365 days from airtel website through amazon upi. Money is debited from bank but website says that recharge is unsuccessful

I want see Pogo tv in tamil language but it runs in hindi alone

Recharge nahi hua mere account se rupay cut chuke hai mene recharge kiya es number pe [protected] date 28/6/2021 ko

Dear Sir,

I want to inform you that I have more than 30+ conversation from email to airtel customer service representative for my issue that I faced a error to create a savings account with video kyc that multiple account creat with same date also try to open to my nearest banking points as per order by airtel customer care but same error.
Please find the attachment and resolve the issue as soon as possible.

I want to inform you that this is the fully error from your side.

Please resolve this issue as soon as possible.

I want to open airtel payments bank.

Thanks
R.Sen.

Sir I am paid my friend to 204 but my ammount was debited to my account but Amazon pay failed but till now my ammount is not refund please kindly help me with this problem 🙏

I am a prepaid customer of Airtel. Though I paid for 2 gb data, I have not been able to use the internet for the past 3 weeks. I have recharged with the Rs 698 plan on 22nd April 2021 for 2 gb daily data.

Dear sir,

I have to convert to Post paid to Pre paid therefore i went to airtel shop (shop no.05, near Ryan school, Pin code 400063) on 12.06.2021. There is one lady Ms Reena who told to clear the dues and i cleared my due and asked to come next day, as it will take time credit the account. From 12.06.2021 and as on date, i am coming to said shop on every alternate day on evening.

Due to covid, i have to go office in alternate day and other day i am working from home.

On 15.06.21, 17.09.21, 22.06.21 & 24.06.21 Airtel shop person Mr Kunal told to come in morning as there is no manager in the shop. Every day in evening there is one person Mr Kunal who does not have authorization to convert the post paid to pre paid.

Today is 26.06.21, i went to the shop again for the subject purpose after calling Mr Kunal and that lady Ms Rina was there. When i reached there she told to bring AADHAR CARD only. Other documents like pan Card, driving license are completely not acceptabale.

Therafter i went home and comeback with aadhar card to the shop. Meanwhile i constantly talking to Mr Kunal and Ms Reena that i am coming to shop, please be there. When i reached Ms Rina is prepared to go outside, i told her plz covert the post paid to pre paid but she told i have very urgent work . I will not do. Then she went. Mr kunal as usual has no authorization.

This whole story is b/w 15:00 to 16:30.

This airtel manager i.e. Ms Reena, thinks that she is god and owner of airtel. She is not at all helpful and very arrogant and does not know how to talk. She said to me that i will be there when i went back for taking Aadhar card. What king of persons, airtel hired i dont understand. Inspite i come back and i told her to convert my sim and still she taken up auto and left back. This is very pathetic service of airtel. I cant beleive people like her exists in Earth and that to Airtel hired her.

The whole story can be confirmed from Mr Kunal. I have written whole story in shop only.

Please take action againt Ms Reena.

Regards
MADHU S BARA
[protected]

My phone no is[protected]. for payment of bill Syndicate bank credit card was saved. Now that card is no longer valid. I am unable to pay by other means like other card or net banking. Kindly delete the saved Syndicate bank credit card ending 0518

Inspite of payments made out corporate connection outgoing calls barred last from 3-4 days, i am trying to Connect Mr. Akhilesh Birla -Territory Manager (airtel business- Pune, ROM & Goa), but he doesn't respond.


our Relationship No is[protected]...

1)Date of the incident- 04/06/2021

2)Description: I bought airtel xstream premium annual subscription worth Rs.499/- on May 25, 2021. For the first 10 days the subscription worked fine. But on Jun 4, 2021 when I tried to play premium videos I was redirected to the payment page. When I checked in my profile the premium subscription was removed from my account. I reported this issue through customer support mail id, airtel store and twitter chat. But I haven't got clear resolution in this matter. They dragged this issue and haven't refunded my money or restored my subscription back. I'm attaching screenshots within this complaint as proof in this regard.

3)Resolution: request a refund

4)Documents: https://drive.google.com/drive/folders/12TRS1N4yeRUpwh1ZiqKWzxGlyokiBpWG?usp=sha...⇄

I recently shifted from Airtel postpaid to prepaid. Since then I am unable to activate my FaceTime and IMessage services.

I have contacted Apple Support, they have told me everything is fine from their end, and it is an issue from the career's end.

Airtel support has told me to recharge over and over again, my balance keeps deducting with each time the phone sends an SMS, but the services are not getting activated. Each time the notification says that "Your network provider may charge for SMS messages used to activate FaceTime" - each time I touch on OK my balance deducts but the very next moment it says "An error occurred during activation. Try again." and it has been going on for 6 days now.

Please resolve this issue ASAP.

SIM started showing Invalid suddenly

My name has been Misspelled by the employee who registered my sim while porting from Tata Docomo to Airtle in 2018 and after 4 years the sim has suddenly stopped working, and the employee at the Airtle gallery has said that "it's not your sim, we are going to transfer it to the fraud department".

#WORST CUSTOMER SERVICE EVER FROM AIRTEL#...