Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Nov 11, 2025
Complaints 54693
Resolved
21970
Unresolved
32723
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 204

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
aurora ella
Jun 9, 2021
Oct 12, 2023
This thread was updated on Oct 12, 2023
Report
Copy

Recharge successful but its scheme is not activated

After I recharge an Airtel unlimited pack online of Rs.219 for a validity of 28 days through RecharCube on[protected] at around 12:08 on Airtel mobile number [protected] it was shown that it was successful and the money was also deducted from my bank account tx#[protected] for Rs.219.00 but it is not activated on the said mobile number and while making calls it is still saying that the validity has expired and it is not activated.
Below...
+1 photos
Helpful
111 other people found this review helpful
111 found this helpful
9 Comments
Report
Copy
C
chavansd74
Jun 9, 2021
Report
Copy

Address: MIDC area, Mahad, Dist-Raigad, Maharashtra

Yesterday suddenly I got an error pop-up on my I-phone saying 'sim card not installed'.
I have reinserted it, put on flight mode for some time, switched off and checked in other phones also but it is not getting detected.
I tried to call airtel customer care but there is no any option to talk with them. just press 1, 2, 3, ...
I was very happy with the network service but suddenly this happened and no one is responsible towards this. For my very disappointing surprise, there is no any nearby airtel care center.
This number was registered with all banks and other things where I used to get OTPs.
very much disappointed with Service.
Airtel customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Muhindo
    Jun 8, 2021
    Report
    Copy

    Address: Kampala, Uganda

    Hello Airtel, I am Muhindo Dauglas, I swapped my SIM card yesterday around 2-3PM at the office located along Kampala road Thobani Center. I was worked on by a teller known as Edrina however my SIM card is not active up to now. Please help me because I have work I need to complete. Your response will be helpful for me.

    Thank you.
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anandha Ganesh
      Jun 8, 2021
      Report
      Copy

      Stopped receiving incoming messages for more than a month, though I have complaint raised to Airtel and been following up for more than a month yet no resolution. No Technical expertise in Airtel, felt ashamed to use this network for the past 10 years .
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saheb Maiti
        Jun 8, 2021
        Report
        Copy

        Airtel Dongle Issue

        Address: Kolkata

        I have purchased Airtel Dongle no. [protected] in January 2021 through Airtel Store. My dongle is not working since the starting of May 2021.

        1. I have mailed to Airtel customer care on 20th May 2021, Till date I have many communications which I am attaching herewith. Representative from Airtel visited my house on 2nd June 2021. and said that there is internal issue in the dongle which will be resolved by the Airtel.
        br...
        +38 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        1
        17861
        Jun 8, 2021
        Report
        Copy

        Dear sir/madam,
        I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

        Wrong number — [protected]
        Amount — 249
        Correct number — [protected]
        Google transaction id — CICAgODUy9LbSQ
        Upi id —[protected]

        Regards,
        M A Khan
        +1 photos
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ravi Kumar Arka
          Jun 8, 2021
          Report
          Copy

          Address: 503123

          When I call to some numbers it's not ringing, I couldn't hear ring sound, only it in mute mode
          Airtel customer support has been notified about the posted complaint.
          Jun 08, 2021
          Updated by Ravi Kumar Arka           When I call to some numbers it's not ringing, it will in mute
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Revathyvc
            Jun 7, 2021
            Report
            Copy

            My may month bill for number [protected] shows 1322 as usage charges whereas my mobile was switched off from 21 may. On 11may2021 my call history shows 3 calls made to 5924102 for hours together. On googling we found it pertains to Airtel fun zone games. I believe it is a unbelievable thing from Airtel.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SureshRamchandran
              Jun 7, 2021
              Report
              Copy

              Address: Karnataka

              Dear Sir/Madam,
              I am Suresh Ramchandran, my customer id is [protected]-001 and my registered mobile number is [protected]. I recharged my digital TV account with Rs.6787 on April 21st 2021 to top up the My Mega Karnataka HD and 2 Ala-carte channels (Set HD and Disney International HD, Channel numbers 112 and 277). While the Mega HD Pack shows up, I am not able to see the other two channels i.e they still show up as blocked.
              I have called customer care several times to solve my problem and have also tried through the Airtel Thanks App, but nothing seems to be working. I am also not able to reach any customer service person to resolve this issue.
              I would appreciate it if my complaint was resolved as soon as possible.
              Thanks & Regards
              Suresh Ramchandran
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                namdevj3
                Jun 7, 2021
                Report
                Copy

                I have done recharge to wrong number and wanted refund of the same to my original account. Following are the details:'

                Wrong mobile number: [protected]
                Transaction ID:[protected]
                Rechagre amount: 598 Ruppees
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sarthak mr.decent
                  Jun 7, 2021
                  Report
                  Copy

                  Address: 47, boarding house bada chauraha hardoi, bada chauraha

                  Past few days are just making me feel regret to choose airtel as my network provider . Means wtf internet speed it provide its not allowing at all speed . it gives around 10 kb atmax .
                  kindly look at this problem cuz being a learner it sucks when you wanna learn but you can due to network hindrance
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shankar ananthagiri
                    Jun 6, 2021
                    Report
                    Copy

                    Respected Sir.

                    As we lived in family, one airtel number is constantly annoying to my family as well as to my personal mobile number. Now, the stage is that it is very problematic for my family members (father, mother and sister). Even when i am at class the person is calling me. The number is active every week. So, it is my humble request to give the full details of the airtel mobile number. The mobile number is [protected].Even the call is coming at mid-night also.

                    So, pl give me full details to my mail id (shankar.[protected]@gmail.com).Treat, this is as my final step to stop the unwanted calls.
                    Treat this matter on urgent basis as the question is of my family safety.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      balu anisetti
                      Jun 6, 2021
                      Report
                      Copy

                      Address: Mumbai

                      I have issue activating my facetime in my iphone @airtel have already charged me 5rs 2times but no use
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        salhotra
                        Jun 6, 2021
                        Report
                        Copy

                        I have done a recharge of Rs 598 on my airtel number yesterday and was eligible to get flat Rs 40 cashback in my airtel wallet. But untill now i havent received my cashback. please help me.
                        +2 photos
                        Airtel customer support has been notified about the posted complaint.
                        Jun 07, 2021
                        Updated by salhotra                         cashback not recieved till now but conplaint was resolved without any solution.Also, i was not contacted by airtel.pathetic service as they are trying to become zero complains in the future

                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          Yash2206
                          Jun 6, 2021
                          Report
                          Copy

                          Address: Village-Barauli , Post-Kiraoli , District-Agra

                          Dear team
                          There is a very bad situation of network at my place. No internet browsing speed, no speed in downloadin. And also there is a problem in calling.
                          We are very unhappy with the airtel service at our place. This situation is suffering from each and every people living at my village. More than 1000 people are using airtel connections. I request you to kindly go through this as soon as possible. We are facing this network problem since starting.
                          Below are the address and contact details...

                          Village-Barauli POST-KIRAOLI district-Agra
                          Pincode-283122

                          Contact details ..
                          Email- [protected]@gmail.com
                          Mobile-[protected]

                          Regards
                          Yashpal singh
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manasa M K
                            Jun 6, 2021
                            Report
                            Copy

                            Today I have recharged my number with data pack for valadity. Money has been deducted from my bank account through Amazon pay but recharge is not reflecting on my number
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              balu anisetti
                              Jun 5, 2021
                              Report
                              Copy

                              Address: Hyderabad

                              I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                              I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                              They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

                              Please resolve this issue asap.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Grishero
                                Jun 5, 2021
                                Report
                                Copy

                                Address: Jharsuguda

                                My airtel sim (no. [protected]) is earlier a 3G sim but I had updated it to 4G . For some months it worked nicely but recently it stopped working . My phone is showing invalid sim . Please solve my problem . Please it was so much important to me . Please help me airtel.
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  baluanisetti11
                                  Jun 5, 2021
                                  Report
                                  Copy

                                  Address: Hyderabad

                                  I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                                  I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                                  They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

                                  Please resolve this issue asap.
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sujit2912
                                    Jun 5, 2021
                                    Report
                                    Copy

                                    My fastag status is inactive.I mailed to airtel customer service but it is not activated.My mobile no is [protected] and my vehicle number is MH01 BF6471.
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Idea Cellular
                                      3.2
                                      (16717)
                                      iRechargeOnline.com
                                      1
                                      (243)
                                      Indian Institute of Natural Resources Management [IINREM]
                                      1.3
                                      (4)