Airtel Complaints & Reviews

hello sir,airtel, india.
on my airtel SIM mob. no. [protected] i got recharged 1gb 3 g internet pack with 30 days validity for rs. 255.00 on 20-02-13 at 09.29 pm through transID[protected] at jabalpur MP.

i had main balance for phone call on 20-02-13 of rs.350.00 approx. which was found zero on 24-02-13.

i contacted mr. RAM of customer care on 27-02-13, who told that 3G PACK WAS NOT SHOWING IN THE ACCOUNT AND MAIN BALANCE WAS DEDUCTED 100 % FOR INTERNET USE ON 20-02-13 & 21-02-13................when i asked reason for such irregular deduction, he did not reply.

please look into the matter and do the needful -

1. to recharge 1gb 3 g internet pack with 30 days validity for rs. 255.00 NOW which i have already paid but not actually HAVE with [protected].
2. to refund my main balance of rs.350.00 approx. which was deducted without my consent or permission.
thanking you.
---sanjay jain, jabalpur, MP. [protected].

I made a complaint with Reference no.CGPSC[protected], for my airtel mobile [protected] on 24 feb 2013 and i was promised that my problem will be solved till 26 feb 2013. Unfortunately nothing was done and today when i tried to call customer care no. To talk to the representative to know the status of my complaint, i couldnt talk to anyone as the call was ended up automatically when it should get connected to talk to the person at the last step. I have recharged my mobile with rs. 98 pack on 22 feb which a waste for me till now. I really want to know why my complaint is not taken into account and why i couldnt talk to one of the best network providers customer service.
Thanks in advance.
Praveen Kumar

Airtel is constantly deducting money rs 1.5...per 2 or 3 days....when m calling to customer care..they says that u download airtel vas easy search content..wheathr m not downloading any content related this..last deduction tomorrow night 27th Feb 2013 at 11.56 PM.....plz help me..my mob no-[protected].....

Dear Sir/Madam,
I Ashok Kumar Singh, clerk, civil court, siwan (Bihar) 841226, bought Samsung GT-S 6102 Mobile Phone in Nov 2012 with offer printed on the box as “ Free 500MB of 3g data + 100MB 3g data every month for 12 months *Airtel “. Condition does not disclose any amount in rupees to continue the offer benefit. I inserted a new prepaid airtel sim Mobile Number [protected]. It was activated on 30 nov 2012 and I talked to customer care in details about the offer, who replied there is no need to recharge for data user may recharge for talk time according to his/her requirement. There after free 500mb 3g data was provided on 30 nov 2012 valid till 30 dec 2012. After expiry of valid date, I talk to customer care and 100mb 3g data was provided me on 30 dec 2012 valid till 29 jan 2013. After expiry of valid date i.e.29 jan 2013. I talked several times to customer care to provide 100mb 3g data per month till dec 2013 without interruption on or before valid date. But no data was provided and my call was not received by customer care. I missed several emails, got monetary loss and mental tension. I met to your local service provider where Mr. Ashwani your sales manager (North Bihar) mobile no [protected] heard my problem and see the Xerox copy offer printed on the box of Samsung mobile phone and message the problem to your concern. By effort of Mr. Ashwani 500mb 3g data was provided me on 14 feb 2013 valid till 14 march 2013. While I am liable to be provided only 100mb 3g data per month till dec 2013 but Mr. Ashwani did not assure me to continue the offer benefits. That is why I complain and request you to provide me 100mb 3g data per month till dec 2013 without any interruption on or before the last valid date. If it is not done, it will be treated as breach of contract (offer) and matter will be forwarded to TRAI, a society against corruption for Janhit Yachika and a case against Airtel will be filled under consumer protection act in consumer forum at siwan (Bihar).
Please take it seriously for any query – Message and call me on [protected], [protected].

Thanking You,
Ashok Kumar Singh.

TO WHOMSOEVER IT MAY CONCERN

today ,28th Feb 2013, Thursday at 17:25, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would kindly look into this matter.

I've been requesting for a recording remote control as mentioned on the website, from the 7th February 2013 through the costumer care no [protected], and they have been do their best to assist me. This has been going on a daily basis, and i have been told that the engineer would visit me at my residence. On two occasions i was contacted by the engineer.saying that he would come giving me a time, after waiting for him he did not turn up. I tried to contact him on the no. he called from but was told that they had no connection with Air tel. Today I was informed by costumer care that the remote was not available.It has taken twenty one days to inform me. I request that the matter be taken up with the service center at Hubli

Thank You
S D Arnold
C/o Y K Patil
Vevekanand Colony,
Keshwapur Hubli 580023

Hi Sir,

I am Asif. I lost my airtel prepaid sim card of number [protected].

Please block this sim card asap.

Asif
[protected]

sir,

This ([protected] ) user always call my friend with miss call and talk with volgur language.
pls take a action against him and block this number.

Dear Sir/ Madam,
My Name is Kishore B residing in Tirupathi.
I lost My SIM Card and approach Bharathi Airtel Service Center in Tirupathi 31st december 2012. They issued a new SIM Card, SIM Card No is[protected]H-3. My mobile no is [protected]. I had submit my ADHAAR Card for identity proof. After 4 hours SIM got activated. I had recharge 50Rs to that number. I had used for 3 days then that number was disconnected, Again i had approached the same service provider. They said your number was released to free number because you are not using for 28days. Then i asked them why you issue a SIM card. They said you ask customer care. I called customer care they said this number is not activated and not recharged. That is why i need to raise a complaint against the Bharthi Airtel. They are not responding propely and they behave anything. I said i am going to complaint on Consumer form, they said go and raise complaint nobody will do nothing on us. Kindly Raise a complaint on them.

Regards,
Kishore B
[protected]

I had done recharge (TopUp) of Rs.300/- on 27/02/2013 on which I should get Talktime of Rs.310/- but I got only Rs.264 as talktime. When I contact Airtel customer care they are saying that we can't do anything. Before doing recharge I had confirmed with there representative about the recharge and they had told me that on topup of 300/- i will get talktime of 310/- but now they are simply saying that they can't do anything and they they had talk is really horrible. now they had put my no. in blacklist, so i m unable to contact customer care also. Please help me to get back my remaining balance. MY Mobil no> is [protected]

my no. is [protected] this no. dnd is activated proffesional calls and msgs coming 28.02..13 airtel money regaarding call 12:35 then value added service activated regarding msg 12:44 28.02.13 so what is the problem why are you stop this type phone calls msg..

Sir,
I had purchased a data card whose number is [protected] in month of novemeber,2012. I had submitted my company ID card and my PASSPORT Photocopy to the airtel employee for verification. Now i was using this datacard and submitting my till january,2013. after that i decided i will not be using it, so go to the AIRTEL center in Goregaon to cancel this datacard and to pay what ever in my account left. but there i got to know that this number is not alloted to me and some one other name as sanjay sampat and they will not cancel it as you are not sanjay sampat. Now what i was supposed to do. I mailed these AIRTEL helpline email id and contaced AIRTEL customer , both of which told me they will not cancel it and provide any information regarding it as you are not the customer. So i stopped using that SIM. Now i don't want these AIRTEL guys to come out to me and say that you have this much amount of money pending or now the sim is registered to your account or anything else whatever they gave reason. And i would suggest AIRTEL company to block this number. Thanking you
Amit Deswal

To whomsoever it may concern,
I have been a customer withe Airtel for the last 8 yrs and my current no is [protected]. MY Airtel sim card validity expired on 27th Feb 2013 and i have tried various recharge amounts as suggested by your website and customer care, which I have to mention was nothing less than useless. All these recharge amounts ( Rs 51 as suggested by consumer care, Rs 73, 27 and 110 as suggested by your website) got rejected under various reasons ranging from "not a valid amount" to "beyond scope of recharge". I would request you to look into theis matter asap and also look into thee attitude of your consumer care executives as thee current attitude is not going down well withe thee customers.

Regards,
Lakshmi

Sir/Madam

I need call detail for my mobile phone for incoming and out going call my number is [protected] for this month please e-mail me all the details to my e-mail address [protected]@yahoo.com

Your dept has installed airtel tower on the 2nd floor of my house cp 107. The generators vibrations is disrturbing my family. My mother is also not well in health. Moreover this tower has not got any permission from our block association. Plz check the same and remove this same urgently .

I have an Airtel DTH connection.My a/c no. is [protected]. I have recharged with Rs.310/-. As per their policy I should get Rs.31/- bonus amount but till today it's not credited in my a/c. Even their customer care peoples also not giving the clear answers. Please credit my bonus amount.

When i am trying to load cash, error msg appearing that ur account is blocked. because of this i m unable to load cash. when i called airtel money they said that u have to provide ur document with fees of Rs.50. Why can i pay the fees when i have already paid Rs.100 for the same?
my airtel number is : [protected]

Our office is in Mohan Estate, new delhi and here we face severe Signal problems. Especially for Airtel. Link disconnection and severe call drops. Many employees facing severe problem due to this poor services.

I have been following up this the nodal officer since 2010 who gives me only dates and no resolution till date. We need a signal booster to resolve the same. I

Hi i had activated airtel 3g 101rs plan on 22nd Feb2013 initially the speed was pretty low was about 7-8 Kbps on 23rd Feb my internet was running on 3g with speed of 1-2 Mbps soi watched 3 song videos on youtube and all of a sudden the speed dropped to 1 kbps, how come after watching just 3 videos my 300Mb got over even now my internet is running but i am unable to open any URL, Airtel stop cheating people with their money its a hard earned money when you can't service properly don't commit, I want my money back. My number is [protected]. i used to use 2g plan of 98 but just to test airtel 3g service i switched to 3g plan but the speed of this 3g plan is worst than 2g wherein i used to get speed of about 100kbps. I want an apology from airtel and also a written explanation from them ASAP.

I am a resident of Bhopal and i was subscribed to Airtel WiFi network for my broadband connection. My subscription index was as following:

Speed - 2mbps | Billing period Start Date - 23rd of every month
Download Limit - 30 GB | Billing period End Sate - 23rd of every month
Speed after crossing Download Limit - 256kbps |
Data Usage Plan Period - 1 Month |
Bill Amount - 1399Rs/Month |


My problem is that, since I've been subscribes to Airtel I had a slight suspicion that they have been cutting of my network speed before the completion of my download limit 30 GB (look at above given table) and diluting the speed to 256kbps from 2Mbps. So i got a software which works on the basis of telling you your internet usage plan correctly. All you have to do is to feed your data plan to it and it will show you your "Usage" and "Remaining" data statistics.

And guess what? Airtel was frauding me the whole time. I had enough data left (7 GB) to use but today Airtel again cut my speed off. I have also checked speedtest.net and it showed me my speed 256kbps so I'm pretty much sure that my speed have definitely fallen down drastically.

Help needed to resolve this type of problem and make sure that I'm not paying this huge amount for a slow speed of 2Mbps which eventually gets slower even before 30GB usage (upload and download included) to 256kbps.

Thank You