Airtel Complaints & Reviews

To know date of birth of my mobile numbers

Hi, I travelled for work and got stuck due to the pandemic situation and could not return immediately as planned.

My airtel number which I was using for the last 15 years has been recycled. The customer care and the local Airtel outlet not being very helpful in restoring the service and getting the number assigned back to me.

I am in UAE - My sim card is working fine in terms of receiving calls and making outgoing calls, but I'm not able to use Mobile data nor able to send any outgoing messages.

I did many recharges like :
799 roaming pack
100 rupees top up for main balance x 2 times
755 data package

Still I don't know why the error is showing that message not sent, send again 😕.

Please help me.

I requested for static IP for my broadband on 2nd Oct req#[protected]. Was told that within 72 hrs the request will be completed but I never received any update.

Post 72 hrs I have been calling everyday for my request update but the dedicated service team promises the same thing- it has been escalated and you will get call back from backend team within 4 hrs but nothing happened. They keep giving me false assurance, there is no way you can escalate this issue to higher authority in airtel. I asked to discuss this issue with senior manager in airtel but I was told that no one is available and they will schedule a call back but it never happens.

The irony is that they started charge of static IP on my monthly bill without enabling this service. I had used this service in past and it was a smooth experience. With Airtel Blank premium service its getting worse. Been with airtel for the past 20 years but now I seriously thinking of changing to another provider if I don't get fast resolution to this issue.

I had done recharge to wrong number accidentally. Please reverse the recharge.

Transaction id: S89373630
Wrong airtel number: [protected]
Correct airtel number: [protected]
Ammount: 379

I will replace my sim card on my hometown suratgarh's airtel office and they are charged 100 rupees without any receipt and will not satisfy of airtel telecom company .all airtel officers and offices are cruppt. Plz take action against corrupt airtel officers.thnks

Hello,
I am unable to stop the Class 0 Message which is coming from airtel. I tried all the possibilities that could be done to stop this. Tried to talk with customer care too but they don't give much response to it.
Need a solution for this to stop the Class 0 Message (also called Flash Messages).

Thank You.

Hello, Am presently in Dubai and not getting airtel network, recently in Sept returned from India. My card was working fine but now all of sudden there is no network.
Appreciate if you can look into this.

thanks

Details of mobile number
Dear Sir,
Please give the details of my mobile Nos ([protected], [protected])which are prepaid on my Name please email me on my email address as followed.

[protected]@gmail.com

My Airtel fast tag had got blacklisted during travelling due to shortage of funds. After that I tried recharging it but there was some error. Even after repeated attempts I was unable to recharge it and so I decided to close my Airtel fast tag and my Airtel payment bank account. From past four months I have been trying to close down my FASTag and my Airtel payment bank account but the company has been paying no proper response to it. I have been trying really hard to abide by every possible solution but it has all been in vain. I am a repeated efforts to contact the CONSUMER CARE and solve my problem but all I have been getting is false commitments and hoax solutions.Due to the negligence and unethical behaviour of the company and its consumer care employees I have not been able to use my FASTag nor have I been able to purchase another FASTag from any other company. I have been forced by the company to tender cash at tolls does risking my life during the pandemic period. It is also cost me public humiliation at the tolls sometimes even had to pay extra because I had entered the FASTag Lane but had to pay in cash. It has also caused me wait the longer cash line. And I now have to stop using my car with Airtel fast tag Whenever travelling outside Pune. That somehow makes my car useless for me when I have to travel outside. The negligence of Airtel company has forcefully stopped me from using my own car as per my convenience.
I’m fed up now and so I have decided to lodge an official complain. This entire process has mentally harassed me and literally created frustration to follow the FASTag norms. Please look into this and help me in getting compensation and making the company pay as a punishment so that no other CONSUMER faces this as a company will learn from this.

I've ported my no.[protected] from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service.

I am unable to receive call from others & use the internet.
Logged somany complaints, but there is no use.
no proper response from airtel.

I want my email Id updated to "[protected]@yahoo.com" for my airtel number [protected]

I have installed a Airtel Xtreme Fiber where i got a bill for the month of September in which fixed land line charge is included where as still installation of Fixed Land Line by Airtel is Pending.
why i have to pay for the product which i did not receive yet. Installation is delayed by company because they don't have started it in my Area yet. still they are charging for the same which is yet to be installed
My Name MOHD SARDAR
Contact - [protected]

Internet is not working in my airtel sim. I have changed the sim to slot1 and reset my handset but still facing same issue since last 1 week . I am not getting any response from airtel team. Please response ASAP. Very frustrated

Hi I am using your number only for UPI payment. I used to recharge only for 49 now its changed to 79.. so I started recharging for 79... now SMS is stopped with out any information change in the pack. and now asking me to recharge for unlimited. what is this? why are you not charging for the service I am using.. Now I am thinking of porting out from Airtel.. you are customer services becomes only IVR recording speech.. you are harassing the customer with your recharge plans. why cant you introduce only SMS pack alone. is it digital india...

I am Siddhartha Kumar. I had taken a new XStream fiber connection with a plan of Rs. 1179 last month (paid about 3500+ for 3 months in advance). I was told that I would be able to redeem my thanksapp benefits for Platinum subscription within a day or 2 after activation but, it's been more than 15 days now and I am still not able to get my benefits. I have complained for the same in consecutive days for 3 or 4 days. No resolution yet. I was suggested to mail my issue at thanksapp.[protected]@airtel.com but, no replies yet. All my trust in airtel is fading day by day. Now, I feel like a fool to be a loyal customer of airtel. I am thinking of wiping out all the airtel connections in my home whether DTH, prepaid numbers and XStream Fiber. You people have got me frustrated with your poor service. I am attaching my mail's screenshots with you.

And one more suggestion stop misleading people with lucrative but worthless ads on different medias.

Hi Team,

I am using following services from Airtel family plan under black scheme.

My primary mobile number is : [protected]

1.Airtel post paid (4 mobile numbers)
2.DTH
3.Fibre+Landline

Complaint about: Airtel mobile bill mobile charged for my mobile number : [protected]

1. ISD calls of Rs. 400/- for August 2021 month.
2. ISD calls of Rs. 2139/- charged for this current bill month (september 2021) .

where ISD calls were made from my numbers but they had very well presented the charges with fraudulent call details. They have given details of the isd calls in itemized bill, but those all are fake as no such calls were made from my numbers.

I called there customer care thrice but no satisfactory response i have received till now. customer care exective is saying me to pay the bill which is not relevant to me..

Even Airtel is not stopping the service for that mobile number.

Please help!

Thanks

Regards
Ashish

Hey I'm adding Money of Rs 35000 through Airtel thanks with add more section through Bank of Baroda debit card into Airtel Payment Bank Account but money debited from BOB account but not credited to Airtel account, it's more than 7 days but money not receive, when I talk to customer care they just told to wait for 2 days ..

Transaction date 29/September/2021
Transaction ID :[protected]
Airtel Account no. [protected]

I am getting poor signal strength at my home in Badshahithaul (249199) There are call drops my number become unreachable and very poor signal strength hence 4G runs at 0.9kbps many a times.many airtel users of the area are complaining.

If issue is not resolved within days I have no choice to switch over


Thanks
Sabhyata Sharma