Airtel Complaints & Reviews

Hi,

So I bought the Airtel 3G Dongle and got the number [protected]. The dongle works fine for now, but try connecting it to a Lava W150 router and it doesn't work. So i tried reading online and did some changes on the admin page for the router by giving its APN and dial number. Still the router is not able to connect to the network using the dongle. So finally i called into the customer care at [protected] - got to the agent and to my astonishment. Everytime i got the agent they didnt understand what i was saying. :((( Cant we have agents who understand english support customers who choose english on the IVR ???? All i need to know is what do i do to make that dongle work through the wireless router. Is there a document? A link? Its sold on the airtel website!!!!

Thanks

i want my airtel prepaid number call details of december month . my number is [protected] . my email id [protected]@gmail.com . plz send me detais on my email address .

Dear sir/madam

This is with regard to the 3G USB network connection.(prepaid 3g usb sim no :[protected])
I have registered the complaint for the slow network speed, which is not addressed properly and resolved.
Nowadays Airtel Customer Services are getting worse.
I need this issue get solved.
This is the first complaint ref :RMOPC[protected]
I dont get any reference no for the complaint i gave on the next day.
Here they shows their poor response.
I need the immediate action on this.

my contact no is [protected]

Regards
Vijay Anand.P

i have made a money transfer through my debit card of IDBI bank but transaction not compled. i have made another transaction though my ICICI bank credit card that also indicates me that your transaction declained . kIndly help me to do the transactions successful. thanking you ,

Dear Sir....it's an apology that I am not writing in a formal way but please do consider for the sake of the public desire....the students body are going to break down airtel towers under one condion....if airtel. cannot provide fast data connection speed over this region I.e The Mao areas by next year...Sir. just imagine. The Airtel data connection speed around The Mao region is just from 0 to 5 to 10kbps maximum from the time of installation till today ..sir...just imagine ...Please help the public as a whole to have a more convenient Life....

To,
The nodal officer,
Airtel, Noida
Dear sir / Madam,
Sub :- Activation of 3G airtel data card IMEI [protected] & sim no.[protected]

This is to bring to your kind notice that one person sent by Ms. Priyanka from airtel noida/ came to my office on 22.12.2012 and offered me airtel 3g connection. On that day I paid him rs.1200.00 cash having receipt no. MT 541 dated 22-12-12 and took the connection and I have been promised that I will get activation in 48 hrs. but till now I did not get activated my data card. As before I have sent 3 to 4 times email to your supreme authority, but there was no action taken till date.
The matter is most urgent. Either you activate the data card or return my money within 24 hours.

Regards,


Arun Bhardwaj
EDP Manager – Bhardwaj Hospital
[protected]

i have eight airtel corporate numbers [protected],82,85,86,87,88 and [protected],[protected] now i want to diconect three numbers [protected],88 and [protected] and please start outgoing other five numbers for any inqure contact me at [protected]

Hi,
I am a postpaid customer of Airtel. I had Vodafone Post paid but my faith on Airtel forced me to take Airtel. I took Airtel Prepaid connection. One day I got a Call from some near by Airtel office. They lady on the phone :
" Sir your number has been chosen for Post paid services. We are offering very good offers. Here are the offer details :
1. Rs.300 deposit will be refunded as deduction of Rs 100 per month for next 3 months from you billed amount.
2. You Roaming is free and many other things.
3. A representative will go to collect all the documents."

This was the discussion, I replied positively for Airtel Postpaid plan. A representative came and collected my Documents.
But when my first bill came, there was no adjustment for deposit. I called Customer Care and then I got to know that Roaming free plan was also bluff. I thought of cancelling but thought o[censored]sing and experiencing it for few months. But due to Postpaid i started using it more and my billed amount keep growing. Today I decided to cancel it.

And then experienced the worst Airtel representatives.
I went in the morning (Approx. 11 AM) to my Near by Airtel office Bannargatta Road near jayadeva flyover Bangalore. A representative told me that Application is down and will be up in another 3-4 hours. I asked for some contact number where I can confirm for their Application. But they denied to give me any contact number. Any way I revisited Airtel office at 5 PM. And I got the same surprise. Same representative repeated the same words again. I got frustrated. I asked for the Manager. I met Mr. Vijay. I put my concern. He checked and said that the Application is slow, but still we can do the processing. I collected the form and I was told again that you have to wait for 2 to 2.5 hours. due to long queue.
I left the office and came back.
Here is my concern:
1. If I am Airtel Postpaid customer, then why so many formality to change it to Prepaid?
2. For new connection you people come to collect all the document and talk politely, and entirely different when I want to change from postpaid to prepaid.
3. And why you people lie when selling new connection.

I sincerely want PEACE OF MIND TV in airtel digital tv very fast.
My ID.No:- [protected] i have tried many times but i think today is my TIME.

I have made more than 15-20 calls for re-installation, but it seems that after selling the DTH tv, nobody is bothered about after sales service.

Every time I call, I was given a new request no, executive simply apologies for delay and a new nonsense commitment and time was given.

most of the time call was disconnected. They do not have any proper system of customer complain. Operators are not transferring the line to seniors or to escalate the issue. Through mail also, only auto reply used to come.

Their licence should be cancelled.

Manoj

[protected]

Dear Sir,
I paid bill on 5.12.2012 against last date of 9th December 2012 Rs 604 through bank e transfer. Airtel followed me many days but details provided over phone but no solution. From 18th December all transaction details provided but no solution. Almost every day I have been responding but no solution provided. My service disconnected midnight 27th Dec 2012. I was in Delhi and visited airtel head office on 28th Dec 2012, the senior officer did not come down but assured over intercom that service would be restored within 15 minutes but nothing happened. As he indicated I sent him mail at [protected]@in.airtel.com. Also to 121 but nothing happened. I also provided the scanned copy of the receipt of the bill but company is asking details again without addressing the maim issue. Even today I have again provided scan copy of the bill. This problem is occurring from the last four months but reconcilliation used to happen in the last week of every month. But this time my service has been disconnected despite I have paid. I request you kindly look into this complaint and help to resolve.
regards
hsgill
[protected].

Hi,

I have a post paid connection for the mobile number [protected], I was having a due of the amount Rs. 3000 change, I have got a call from mobile no. [protected] the customer care executive for the payment of the amount, so I have asked about some wavier for the payment of the bill if possible the executive girl told me that need to pay 2500 Rs. if you paid it by today. I have paid the amount and called her and told her for the cancelation of the number, but after one weak I have got a call for the payment of the remaining amount for which i have told them the telephone conversation and even i have given a mail for the nodal office they have told me that I will get a call with in 3 working days it is almost 1 weak I have not got any call and anything form the AIRTEL. I have the receipt of the amount paid by me, please could you look into this issue and get back to me on [protected].

Hello sir
We are getting some abusing calls and sms from airtel no of delhi circul no are following
[protected]
[protected]
when i called back they didnt pick the call..
i had tried with other no also but they just aftr hearing voice disconect the call.
please look aftrr this aa soon as possible.
for any info please send me mail on
[protected]@yahoo.com
Hope action will be taken soon.
Thank you

Sir, I have recharged my airtel number [protected] and [protected] with 3G pack of Rs.9 today and i have also got the message that the recharge was successful and also i can see that my 3G pack is recharged but the problem is that when i go to use it my main account balance gets deducted. I have informed the customer care executive and also talked with their senior executive but neither of them could resolve the problem. they asked me about the access point i use, and i said that i use 'airtelgprs.com' which is the appropriate one. they have registered the complaint but didn't send me the complaint registration number. i said them that the pack is valid for one day and am i to lose the pack, they said that they can't do anything and the money cannot be refunded in any case. Actually within four hours of recharge of Rs.9 a sms comes that "Your blackberry services has been deactivated" and after that only the internet pack can be used. I have been doing this recharge since some days and everytime the same message comes irrespective of the phone being use i.e Android, Symbian, Blackberry etc. but when i say this to the customer care executive, they simply laughed and said that this message only come to the blackberry users. Please solve this problem. help me to get my money back with compensation.

My number is [protected]. I am an Airtel prepaid customer in Karnataka (Complaint no.PR[protected]
I submitted the required documents (Ack No.KKA490223), I'm still unable to make
outgoing calls or send messages, though I can receive calls.

I have called customer care several times and have also visited the
airtel customer relationship center nearly 4 times . They all have
the same answer that the issue will be fixed in 24 hours.
If I call to 121 they say that there was a technical issue in airtel,
now everything is fine, But i am facing same problem.
Again if I call to 121 no one will response and the call will be ended automatically.

DEAR SIR,
ON 17.12.2012 I HAD RECHARGE MY AIRTEL-DTH AMOUNT FOR RS.1720.00

THROUGH PAYTM.COM BY ICICI BANK CREDIT CARD.AND I CHECH THAT AS ABOVE AMOUNT

WAS DEBITED IN MY CREDIT CARD STATEMENT.AT THE SAME TIME MY RECHAGE AMOUNT

WAS NOT CREDITED IN MY DTH A/C. I COMPLAINT TO AIRTEL OFFICE REGARDING THIS

MATTER THEY TOLD ME THAT AMOUNT WAS NOT COME TO OUR A/C.PLEASE CONTACT

paytm.com.
MY AIRTEL DTH I.D NO.[protected] & MY ICICI BANK CREDIT CARD TRANSACTION

I.D NO.IS 647689 , TRANSACTION AMOUNT RS.1720.00 DATE ; 17.12.2012.

PLEASE VERYFY MY TRANSACTION AND REFUND THE SAME TO MY CREDIT CARD A/C

THANKING YOU

Hi,

For last many days, a unknown person is making missed calls to my number. can you please take any action against this person? The number is [protected]. this number was initially used by some other(a girl) and she changed to other number and telephone provider given the above number to this unknown person. so many friends of her thinks it was her number and called. And this unknown person now making disturbances to every one. From the internet, it is understood that the number is from Airtel. So please do necessary action to stop his activity.

the number is again [protected].

Please update my mail ID to [protected]@ymail.com but the previous mail ID was registered with wrong spelling as [protected]@ymail.com

Airtel No : [protected]. Contact number : [protected] (I will be available @this no only).

I had taken two post paid corporate connection sim from a vendor coming to our Sapient consulting office. On the next day all verification also has been done. Now one of the sim become active and in other there is no network. I have raised several complains to airtel office as well as to the vendor from whom I have taken the sim but the problem remains as it is. All time they had given me new days for resolving the issue. The sim details that not showing network is as follows:
Number : [protected]
SIM No :[protected]
The complains details that I have raised in airtel office are as follows;
47631537
47680513
[protected]

Thanks
Sandeep
[protected]

This is Saikiran Gurram, I am using aitrel number +91-[protected]. Today 27th Dec. I Got A Missed Call On My Airtel GSM Mobile From A Number [protected]. He Told Me That I Have Won A 25 Lakh Lottery From A Draw Conducted By " Airtel Mobile Company" & Started Giving Me Details & Head Office Mobile Number. Told me to contact [protected] (Rajesh manager of Airtel office Delhi ). On contacting Rajesh asked me to give bank a/c details. & then Rajesh told me to deposit Rs.25000 as TAX (1% fo 25 lakhs) before the lottery amount will get credited in my a/c. & he also asked me that this results got declared on SAHARA NEWS channel on day before yesterday. He even said that deposit 25,000 into my account though SBH bank, then scan the receipt and send it to my email I.D [protected]@yahoo.com. As soon as we get it, we''l deposit Rs.25 Laks into your account.

When I Called Customer Care At Toll Free 198, They said They Don't Know Anything. I Want To Know Are Airtel Sleeping About This Fraud Phone Calls, What Steps They Are Taking To Handle This. Would I get my balance back, which i lost.

Warm Regards,
Saikiran Gurram,
Mobile no: +91 - [protected]