Airtel Complaints & Reviews

I recharged my mobile number [protected] for amount Rs.399 via Airtel Thanks App through Upi on 23-05-21 at 12:30. I received a message from Airtel with order Id[protected].

The bank transaction was also completed successfully but my account has not recharged. I have not received any other messages regarding this till date.

I request a refund for the amount.

Regards,
Manav

I don't know why my Airtel Internet disconnected in every two minutes..I am facing this problem from last year.If I talk to coustomer care they will tell it will be fixed in 10-12days but the network Isn't improved a Single bit

With humble and respectfully I would like to express my thought that in my village we are facing network problem from the moment of invention mobile phones to till now so I'm hardly request you to install Mobile network in my village instead of wasting money for advertising do an investment on installing.

Thank you!

Name: Sarbinong Teron
Mumchom Teron, Hidipi
Karbi Anglong Assam-782480

I am a corporate customer of Airtel Postpaid mobile connection. I wanted to update the company name, GST number and company address. Whenever I call Airtel Customer Care they do not help saying you have a corporate connection and told me to write an email to Airtel at [protected]@in.airtel.com. I wrote an email to them about the same and they did not reply and again I wrote an email and they replied about Sim swap. They did not read the mail...

Hello Sir/Madam,

I am holding [protected] airtel number which was part of corporate connection. In between I left the organization and my number got suspended. Arranged and submitted all the required documents (NOC) at chandanagar airtel office in person, to transfer [protected] from corporate to my personal name on March 22, 2021.

My number is reactivated on March 23, 2031 but still it shows on corporate name. While I was following in this since then I haven't received any response. I called 121 Airtel customer care on May 23, 2021 and after waiting for 20 minutes, I was told that my request is rejected and I need to resubmit the NOC documents again.

I tried my best to understand from officers on call the reason for rejection. Repeatedly I was told they do not have the details and advised me to resubmit the documents or speak to corporate relationship manager. Spoke to corporate relationship manager and did not get the reasons for rejection. Wrote mails to Airtel Enterprise team and received the same response over call and mails stating "reasons are unknown" and advised to visit again Chanda Nagar Airtel branch and resubmit the documents.

When i asked to provide the details of higher authorities to escalate. I was told that they will get back shortly and till date no response.

Even after submitting the required documents the porting was not completed and no mistake of mine. I am advised to visit the branch again to get this addressed.

Request to please consider this as compliant on behalf and do the needful.

Airtel tower not connecting. No service...

Hello sir..my SIM card is not activating..it's showing no service..with a wrong mark.bjt have recharged for 49 rs two days before.. please reactivate my SIM card sir..I have online classes..please

Dear Sir

I was using Airtel Payments bank issued Fastag for my Vehicle No.TS04EX5245. As I am person with disability I got exempted Fastag from NHAI. Then I requested the Airtel payments bank to deactivate my Fastag and they did it. But in NPCI portal it is showing as “inactive. please recharge your tag with UPI” for Airtel Fastag and active for NHAI exempted Fastag. I have attached screen shot of the same .But i when enter the toll plaza my active exempted Fastag is showing as block listed. I contacted Airtel Payments Bank customer care and their email but they say from their end they have successfully deactivated the Fastag. I request you to kindly help me in removing the Airtel Fastag from NPCI portal.
Thanks and regards
Mallaiah Mekala
[protected]

I tried to sent sms airtel regarding the wrong recharge to 51619 but its not working.transaction ID[protected]

Hi I am working in Dubai and my airtel SIM lost signal past few weeks ago but the SIM was working fine 1 year in uae I do regular recharge for SIM but few weeks ago SIM not showing signal and I tried all the ways but nothing will workout please resolve this issue

A complaint was raised on May 18, 2021 about non-functioning of our DTH live TV. A complaint number was promptly issued as [protected].
After repeated complaints to the helpline and several emails to [protected]@airtel a very standard and unhelpful response is got each time an email is sent to know status of complaint.
The matter rests as it is without a resolution in sight. We are extremely unsatisfied and are going to directly proceed to cancel all the Airtel services as soon as possible. While you may scramble to resolve the issues after this email, but, it will hardly matter as we have made up our mind to have nothing to do with Airtel services going forward.

डीयर सर, ,
मैने अपने फ़ोन पे के अकाऊंट से एयरटेल पेमेंटबैंक मे पैसे ट्रांसफ़र किया था 10 मई 12: 36 am को वो पैसे अभी तक हमारे एयरटेल पेमेंटबैंक मे अभी तक ऐड नही हुये कृपया सहायता करने की कृपा करे,
मैं एक गरीब परिवार से हू कृपया सहायता करिये ।।

Tum chor ho Airtel.
1860 number pe calling krne pe insufficient balance aata hai.

Truly unlimited ka mtlb kya hota hai,

Ek to tumne unlimited pack ko double rate kr dia, uske baad b truly unlimited nehi kia.

Dooboge ek din tum..
Pesa kma lo jitna kmana hai.

Govt b kuch nehi kregi I know bcoz unko mota tax jo jata hai.
Sb mili bhagat hai

There is no network in my area even though they say there is tower nearby. My calls keep dropping and I have literally make multiple call attempts everytime I have to speak to somebody.

I hate Airtel network lately. I can't even change my sim to a different operator because of total lockdown in my locality. and my online classes are facing problems because of this ### network. ### improve Airtel network or I ### create problems in your tower and make you lode CUSTOMERs Sala.

Mobile No.[protected] conversation gets disrupt after a few seconds. This is happening very frequently. This may kindly be rectified

Team,

Regarding my data postpaid service on this number [protected]. I raised a concern about my incorrect billing for 1060 rs where 300 rs booster was still added even though I requested airtel customer care to remove the the booster during the beginning phase of the month (Jan)

Agent said he will followup and I clearly told them that I wont pay untill the bill is corrected. I didn't recieve any futher calls after that and I didn't use the services as well.

Recently, I get another call reminding me about the bill and saying the amount is now 3888 which shook me even though I didn't use the service at all. I requested for my account suspension and clearly informed that I wont be paying this bill as I was charged incorrectly earlier and then never used the service from Jan onwards.

I called again today and spoke to Ahmed who was supervisor and he kept on accusing me of lying and that I have beel using my Airtel postpaid broadband service and refused to give me any proofs when I asked. I have proof that I have not used airtel data service on [protected].

My only request is that please close my accounts and I won't be paying this bill because of the above mentioned reasons. Airtel customer service is so pathetic that no one documented any notes of my complain since the time I raised this concern, this is really unacceptable.

I have network problem in Airtel 4 G . I have 4 connections of Airtel . Same problem for all 4 connections. I am very frustrated from this problem . Please solve this problem otherwise I have to choose other networks.

1. I have subscribed to You Tube Premium Subscription taking an offer on the Airtel Thanks app I paid Rs 399 on 24.94.2021 through my Debit Card for a three month subscription. Copy of payment image enclosed.

3. After waiting for over a week I contacted the Airtel staff.

4. After seeking details and a long conversation I was told that I should approach the You Tube people and the Airtel has nothing to do in this issue; A senior official said the same thing.

5. I accepted this offer as a Airtel postpaid customer through their site.
6 For the record, the You Tube Premium subscription is yet to be activated until today.

I am residing in a place called Monnavedu village - 602021, Tiruvallur, Tamil Nadu. The Airtel 4G network connection over here is extremely poor, it is working under 1 KBps. Since all the companies are asked to let their employees work from home, I am totally dependent on the internet for my work. I have contacted almost every fiber network providers including airtel, since its a remote village, people told me their services are not available to my area. So I bought Airtel my wifi dongle, but still i'm getting extremely poor network connection(under 10 KBps while using Airtel wifi). I kindly request you to look into this issue immediately and please do the needful.