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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 211

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B
Bhupendra
from Mumbai, Maharashtra
May 13, 2021
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My customer id is [protected] of airtel digital tv not working in a proper manners, it has been a problem with "automatic changes of channel" and with a continuous blinking of below line of channel no. & name and change it automatically from long time
i have tried so many times to complaint it at toll free no. but there is no response from other side and it disconnected automatically. please contact me at my registered mobile no. or in my email and do the needful. thnx.

Bhupendra
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    G
    Gaurav Rohokale
    May 13, 2021
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    Hi,

    I have tried to do the recharge on 13th May of Rs. 598 using Airtel App.
    I have done the payment using Paytm, money got deducted but recharge failed.
    Below is the message which i received.

    Payment of Rs. 598.0 attempted via Airtel Thanks App through Upi has failed. Order Id :[protected]. If money has been deducted, please wait for 2-7 days for a refund or contact your bank.

    Afterwards i did the recharge using Airtel App. I have done the payment using Google Pay. And this time everything was succesful.

    So waiting for the refund for the payment which is done from airtel app & paytm.
    Airtel customer support has been notified about the posted complaint.
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      Address: STATE BANK OF INDIA RAJJAJINGAR

      This is a cug mobile from state bank of india. Outgoing calles are debarred. When i checked online, it shows o balance due. Please resolve the issue at the earliest. Customer 121 is also not going which is supposed to be free call.

      Mobile no.[protected]...
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      N
      nikunj4444
      May 13, 2021
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      Address: Airtel Gujarat

      I m Getting Class 0 Message from my Airtel Gujarat Mobile No is [protected]..I want to make complain against Airtel..Its Annoying and Herracing me again and again.
      +1 photos
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        R
        Reeta Mehrotra
        May 13, 2021
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        I am facing network issues at lucknow.
        I am unable to work due bad network
        Kindly solve this issue ASAP.
        Airtel customer support has been notified about the posted complaint.
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          P
          Prashantraut
          May 13, 2021
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          Address: b/123, Damji Shamji Corporate Square, Ghatkopar East 400075

          Our Airtel broad band and landline number[protected] is not working since yesterday morning, our complaint number[protected]. Inspite of our various follow ups with your customer care (Miss Neha) and engineers (Mr. Santosh Yadav) we have not yet received proper service from Airtel. our Airtel Broadband service has not resume till now.
          Please necessary action to resume our Broadband services at the earliest.
          Airtel customer support has been notified about the posted complaint.
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            B
            Bhavanavijay
            May 13, 2021
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            Address: Kothanuru, sidhalaghatta

            Hi,

            We are facing lots of internet issues, we are not getting 4 g internet properly, its same for Dongle as well, we are using airtel network for more than 8 years, network at village side is very poor.
            Current location : Sidhalaghatta, Kothanuru Village.

            Please do the needful asap.

            Regards,
            Bhavan
            Airtel customer support has been notified about the posted complaint.
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              M
              manu_Alchemy
              May 13, 2021
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              I am an Airtel platinum customer with a postpaid connection. I travelled to nigeria and landed on 14th april and the phone was working fine on international roaming. since 18th april the phone ceased to work and it showed sim not registered . i swapped the sim to another phone to and still its not working . since then i have sent numerous emails to airtel and they keep sending cut and copy messages but nothing is done with any honesty.
              i has this same issue in 2019 and the airtel assigned a technican and it was said that the sim is location o[censored]AE ( my transit location ) and not nigeria and finally he did something and things came back to normalcy . its been 1 month and this issue is not resolved and in covid times its important that you also have your indian number for emergency to talk to your old father and mother, they cant spend money on calling international numbers.
              I had been a airtel customer for 4 + years, never deserted them when Jio was taking all thier customer base ... but look what i got ... i am in a alien country, my home phone not working and not able to transfer money or do any thing which involves phone and also getting a very poor customer experience . i am posting here so atleast the some high airtel official sees this and helps me, unlike those people who keep sending cut and paste messages
              Airtel customer support has been notified about the posted complaint.
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                S
                sls_sunflower_owners
                May 12, 2021
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                Hi,
                We are a Residents Welfare Association of our society SLS Sunflower and we had an agreement with Airtel that Airtel will be paying our society Rs. 10, 000 every year to get t he permit in our society for the broadband connection

                However, there are not paying us these years charges and not even responding to our emails to tell us when are they doing to pay us these annual charges.
                Airtel customer support has been notified about the posted complaint.
                I want to attachment some documents like, agreement copy, email communication with them.. But I dont see an option in your complaint form to attach it..

                Kindly help me so that I can attach the documents.
                In case Airtel wants to know the following:

                account no. [protected]_kk
                email ID is sls.sunflower.[protected]@gmail.com
                Mobile no. [protected]
                sls_sunflower_owners's [Complaint's author] reply, Jul 21, 2021
                Hi, we would appreciate if you could help getting this issue resolved.. there has been no communication from Airtel on this issue yet.
                I haven't received any communication from Airtel.. no one from Airtel has contacted me yet ..
                Could you please expedite it..
                Hi, Just to update you, I haven't received any communication from Airtel yet.. request you to please expedite it.
                Hi, Kindly Help me getting attention from Airtel to pay us the annual charged promised as per the agreement with our RWA.
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                  R
                  Ravikanthleo
                  May 12, 2021
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                  Wrong Billing Airtel

                  I gave this Nokia 105 mobile to my mother who is close to 55 years old. she knows only how to answer the calls..but i see there is number 5924102 getting dialed everytime..and this number charges 5Rs per minute which is very too much.. She doesn't even know how to operate how can she dail the number for more than 1:40 minutes

                  Why Airtel is not blocking such numbers. I have seen these numbers begin reported by several people....
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                  S
                  Sivaram Chopparapu
                  May 12, 2021
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                  Address: Hyderabad

                  Hi,

                  I have paid Telangana's power bill through the Airtel app gateway, an amount of INR 2503. When I was paying, the app showed the details properly, and even the bill payment successful message (attached screenshot) showed the biller name as "Southern Power Distribution Company of Telangana Ltd". But later on, we came to know that the paid amount is not credited to Telangana (TSSPDCL), instead, the airtel app paid the amount to APCPDCLOB and deducted the amount from my card. The bill amount got paid to AP electricity, I had to repay the Telangana electricity board.

                  I am a resident of Hyderabad and have been paying my Telangana Electric Bill through the airtel app for several transactions. This has happened for the first time, request a refund of my amount which got paid to the AP Electric board paid via the airtel app.

                  Unique service number:[protected]
                  Service Number:[protected]
                  Payment Amount : 2503.00
                  Payment Date:[protected]
                  Transaction ID: FT[protected]
                  Order ID:[protected]

                  Note: Please find the attached screenshot for reference and let me know if required further details.

                  Requesting you to get the refund asap.

                  Thanks,
                  Sivaram
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    Bharathk@963
                    May 12, 2021
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                    Address: Airtel Payments Bank, 1st Floor, Tower B, Plot No-16, Udyog Vihar Industrial Area Phase 4, Gurugram - 122001 .

                    I have paid electricity bill through the Payment gateway- Airtel thanks App.
                    The payment gateway took APCPDCLOB, through the Bill desk aggregator and paid the amount.
                    But the payment hasn't been made to the electricity board.
                    The response from the grievance officer of airtel as well as from [protected]@airtel.com is that " we request you to contact your bank and biller for any further assistance". But the problem isn't with them. The problem lies with the Airtel app.
                    The app initiated to pay the bill. But the payment hasn't been made to the related electricity board.
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
                    TSSPDCL electricity bill payment issue

                    acct no [protected]
                    usc no :[protected]
                    transaction id:[protected]
                    as transaction success but payment not received by tsspdcl it is again showing as due please give me
                    give me refund of bill amount 170.00 rs or update quickly in tsspdcl payment.

                    with thanks and regards
                    thrivikram [protected], [protected]@gmail.com
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                      A
                      Abhay Singh Katwal
                      May 12, 2021
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                      Hi, on 22nd of April approx date I have requested broadband connection relocation to the new address in same city but calling everyday also to Airtel customer care isn’t resolving issue. No one from past 3 weeks has came to see the face even or even contacted me for any reasons why the request is not full filed. I have two postpaid Airtel connection plus broadband too, being a platinum customer I am facing such a low quality service then I don’t have any words, even wrote to the ceo desk of the company but as usual no response from such a erratic company. This is completely mental torture given by Airtel and it’s a kind of harassing only to customer.

                      Welcome to monopoly of the telecom sector
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        Manasi Desai
                        May 11, 2021
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                        My Airtel refund of Rs.11, 115/- paid on 28’th Nov 2020 has not been refunded till date.

                        I have lodged several complaints to customer care, in vain.

                        The complaint is about the refund not received till date for the double payment made to Airtel for purchase of Airtel Fiber ( complete package consisting of Fiber, Xstream box and fixed landline).

                        On 28’th Nov I had made payment for Rs 11, 115 (entire package for one year) via my banks netbanking using the Airtel link provided by your Sales person Mr.Subhash Chandra (cell no [protected]). This payment they said was not reflected in Airtel account for two days and so I was asked to make another payment again on 30 Nov 2020 of same amount. This payment was made using my credit card this time. I was assured that the earlier payment (of 28 Nov) will be refunded to my bank account immediately.

                        Now since 30’th Nov I have been following up with customer care and also with the accounts team. Several email communications between me and Airtel customercare team/accounts team/nodal west team/appellate west team has given me no results so far.

                        Request you to kindly look into this matter for refunding my Rs.11, 115/- . I also have relevant email communications from my bank that confirms Rs.11, 115/- has been credited to Airtel CC Avenue on 28’th Nov itself twice.

                        Thanks
                        Airtel customer support has been notified about the posted complaint.
                        May 11, 2021
                        Updated by Manasi Desai
                        This will help you understand that the payment was debited twice and refund yet to be given to me.

                        Date Time Digital App Form No Transaction ID Amount Status
                        28/11/2020 3:43 PM [protected]
                        3:54 PM [protected] 11, 115/- Failed
                        4:02 PM [protected] 11, 115/- Failed –
                        Payment made using ASA Technologies netbanking

                        30/11/2020 3:17 PM [protected] 11, 115/- Failed

                        3:25 PM [protected] 11, 115/- Processed
                        – This payment was made using credit card

                        7:20 PM [protected] 11, 115/- Processed
                        This payment which was initiated on 28/11/2020 at 4:02 pm was processed.
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                          M
                          manoindian
                          May 10, 2021
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                          Address: Airtel office, ellaipillaichavady, Puducherry 605005

                          I am mano from Puducherry I have given details for new connection in airtel website after which I have got a call from mr.gopi airtel employee after which he said if we make the payment for 6months rent in advance we can get the modem rental free accordingly I have submitted all the papers required and also paid the amount on 27.04.2021 order id 5966009 but till date they haven't turned up and telling that slots are not available and technical team is not updating.its been morethan 15 days
                          Airtel customer support has been notified about the posted complaint.
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                            C
                            Charan yadav066666
                            May 10, 2021
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                            I have cancelled my Airtel broadband but u have still not received any refund
                            I have paid 1768RS
                            i want my refund immediately or else i will ### your company and file a case
                            My request no is [protected]
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
                            When will i get my refund
                            Plzz give back my refund i need that money urgently
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                              C
                              Cjoy
                              from Bengaluru, Karnataka
                              May 10, 2021
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                              I noticed that there was a battery problem and it needed to be changed. I change the battery it has not worked since. It does not switch on if I don't connected to direct AC. Even then it does not give me the constant signal lights which show continuous signal.
                              Airtel customer support has been notified about the posted complaint.
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                                B
                                Buhum
                                May 10, 2021
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                                Address: Kathalguri, Udalguri, BTAD, assam

                                We get full tower but not internet speed in our locality, since we are facing problems about 3 months, therefore I request to look after my subject
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  sakshii_29.4
                                  May 10, 2021
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                                  I got a sms for my 50% data has exhausted n then in the next 1min i got another sms saying i exhausted 90% how is that possible even when i haven’t used my phone or any internet based apps
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    sanjayhp
                                    May 10, 2021
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                                    Address: BHARTI AIRTEL SHIMLA

                                    Site id: lmbl01

                                    on the name of dayaram sharma
                                    he expired in december 2018. After that his legal heir /sons
                                    1. Sanjay sharma
                                    2 ajay kumar
                                    submitted all required documents. But till today tower rent is not coming in their bank accounts
                                    Airtel customer support has been notified about the posted complaint.
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