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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 212

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P
Puma03
May 10, 2021
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Address: Punjab

I am AirTel post paid customer for the past 22 years and during these years I faced problems just two times, one when I changed my residence/Circle in 2019 and second now in Mar._Apr.2012 bill cycle.
I talked to customer care executive on 28th April 21 and apprised him about the discrepancy in the bill ( some ISD calls and SMS were included/charged ) I asked the executive when ISD call facility is not activated in my SIM then how come ISD calls were done from this number, he in return gave the justification that there are two types of ISD call facility etc, etc. finally he raised a complaint and told me that within 48 Hrs i may get reply. Yes within 48 Hrs I received reply through SMS and mail that Rs.165 has been waived off from your bill but nowhere it was mentioned deduction under which head. I received a massage complaint resolved, please pay immediately. I again call customer care, the executive could not justify the waive-off amount and reopened the complaint. Since then I am waiting for the reply instead am getting regular text massages and the emails regarding depositing the bill amount with a threatening that connection may be discontinued. See how you people are concerned about your money and least about the customer who generates all this money for you.
I replied to all mails and SMS, some were delivered and some undelivered with a massage "address not found".
My request is to please take up the matter on priority and resolve.
Hope cooperation as usual.

Regards
Relationship No.[protected]
Cell No. [protected]
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    L
    Lumthrong J
    May 10, 2021
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    Sir/madam, I did an online recharge through BHIM app for my Airtel no. [protected]
    The money from my Acc was deducted but I didn't receive my recharge. There was only a message that said. Your airtel number 762******** online recharge has been initiated.

    Please look into my matter
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      D
      dos_202
      May 9, 2021
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      Address: Siliguri
      Website: service issue

      I have airtel Prepaid No. [protected] this number is using in Airtel 4G hotspot, I am not able to use Internet after I did last recharge, please suggest.
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        S
        Shivatej
        May 8, 2021
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        Website: www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjJo8PPk7rwAhVbDCsKHQqzBVsYABAAGgJzZg&ae=2&ohost=www.google.com&cid=CAESQOD2NVL3NizGrUy8Wr6WJAkUPgrc9FZGj5xMJOsjmyBZ7aWsq8zD2mPwq0tXr7Wihpaa3

        I did UPI transfer 589 rs for my recharge through airtel thanks app and mony get transferred to rezorpay airtel account but the sent me sms that they don't received mony and if mony get deducted the will refunded in 7 to 10 day but now it's 18 th day from transection and I haven't got refunded or recharge any of them
        +1 photos
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          V
          Vijaya Murali
          May 8, 2021
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          Getting Cross talks often while in call, need to solve that issue
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            A
            aslam pg
            May 8, 2021
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            I m living in uae. My sim does not shown signal. But i recharge 49 rupees in every month. Mobile number is [protected].
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              P
              Pawan85Kumar
              May 8, 2021
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              I have done recharge of 199rs on a jio number with my Airtel payment Bank but recharge will not be success and in transaction history it is shown that payment of 199rs done for euronet service India Pvt ltd, this will not happen before, I recharge my mobile always with Airtel payment Bank but this time my money goes to Euronet service India Pvt LTD company and can't get benefits of recharge.
              My query is how can I get my money back.
              Please help
              Thanks
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                S
                Skafroz
                May 7, 2021
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                Address: Iam in al ain
                Website: My sim card is not working

                Mohammed feroz
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                  H
                  himanshumehar
                  May 7, 2021
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                  The DTH consumer number is [protected].
                  Due to some reason connection could not be established at my home.

                  So, I requested Airtel Digital TV to please cancel the connection and refund the amount that is (₹2249).Please note that the DTH is not installed/activated.

                  The details are included:

                  Regards,

                  Consumer name : HIMANSHU MEHAR

                  THE DTH CONSUMER NUMBER is[protected].

                  UPI TRANSACTION ID is[protected] .

                  ORDER NO: 92888520
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                    D
                    dasi raghuram
                    May 7, 2021
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                    My mobile number is [protected] from the past 2-3 days iam facing no service issues and please look into it
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                      J
                      joy lawrence
                      May 7, 2021
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                      God TV channel has been removed by Airtel DTH. It was a part of my package, I used to watch this for so long. I complained it to Airtel Digital TV Customer Care but didn't get any proper answer.
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                        A
                        Asif8972
                        May 7, 2021
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                        Address: Murshidabad

                        Network not working and my data balance has been missing. My available data balance does not show because I does not use availbale data. But my data balance reduce. Kinfly alove my problem
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                          A
                          Anuj BA LLB
                          May 7, 2021
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                          Address: Mr. Navneet Shukla, [email protected] , 0522-4600150, Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

                          I raised request for Airtel fiber connection on 5 April 2021, I also made the payment on the same day through generated link. After that I did not received any call or messages from Airtel. After 3 days I contacted Airtel through email and phone. I was given different time by different customer care executives. but when the given time ends, a new date was given to me.
                          so, I cancelled my order on 20 April 2021 due to delay in installation. He gives SR NO.[protected] to me and asked to wait for 7-10 days. On 22 April, I received message that your complaint[protected] has been resolved.
                          But when I spoke to the customer care executive on 23 April, I found that my request for cancellation of order has not been accepted yet. Again, I request him to cancel my order and refund my money. He asked to wait for 7-10 days. On 25/04/21, I mailed to nodal team for confirmation. He replied me on 26/04/21. According to the mail, now my order has been cancelled on 26/04/21. This means that the request raised on 23/04/21 was also not accepted. On 27/04/21 again he mailed me and asked for cancel cheque and bank details for the refunding money. I share all bank details. On 28/04/21 he again mailed me and asked to wait for 7 days.

                          After that I did not received any messages regarding cancellation, so on 02/05/21, I again mailed to Airtel. On 3/05/21 he replied and again asked to wait for 7 days from that day. On 6th may, I contacted to Airtel Appellate Authority. He called me on morning and asked to wait for 48 hours. But in his mail he asked me to wait for 5-10 days.
                          From more than 17 days, I am taking follow up for the refund, but no solutions is given by Airtel team. Only time is being sought again and again. When You were not able to give connection to me why you are holding my 2829 rupees. I have even applied 17 days back for refund through call you also provide Service Request No[protected]. but why Airtel literally not doing anything.
                          I don't know what is happening, neither the connection is provided and nor the refund is given back. Is this the Airtel services to the customer?
                          Many times the 3 days and 7 days are gone and I am fed up of 3 days promise from Airtel. Kindly, refund my money to me immediately. You hold my money from more 30 days. Why?
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                            S
                            Shivaay007
                            May 6, 2021
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                            My number has stop workingwithout any indication airtel stop my airtel number
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                              N
                              Nandhu07
                              May 6, 2021
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                              Address: Anaimalai

                              Network is very poor concetion I have faced all issues please solve the issues
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                                R
                                RenitaShaina
                                May 6, 2021
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                                I recharged my number with Rs. 598, the amount got debited from my account, I also received an sms from airtel stating that the recharge is successfully done.

                                However the next day my outgoing calls/internet was blocked and I received an sms stating the same, asking me to recharge.

                                Please help.
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                                  R
                                  Rajesh Raman Singh
                                  May 6, 2021
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                                  Resolved

                                  Address: Bihar/Jharkhand

                                  Sir,

                                  I recharged my mobile number [protected] for 4G data with Rs48 plan today on 06/05/2021 at 09:34 a.m. But we didn't get the recharge yet while amount was deducted from my account.plaese do the needful so that I could get it.
                                  May 13, 2021
                                  Complaint marked as Resolved 
                                  Inbox Sent Delete Anand Sharma 1104 May 6, 2021 AIRTEL Your complaint will be received please send your registration phone nu. I got this message regarding which I have sent the response.
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                                    B
                                    Bharat Kumar Chevuri
                                    May 6, 2021
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                                    Website: airtel.in

                                    I did recharge for wrong number
                                    I want refund
                                    Wrong number [protected]
                                    ORN 93893092
                                    Amount 558
                                    Right number [protected]
                                    From Amazon app.
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                                      Gursharankaur84
                                      May 6, 2021
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                                      Address: Sirsa

                                      I have done recharge on my new airtel sim but it is not done
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                                        Hiryog
                                        May 6, 2021
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                                        Address: 15th floor,svp hospital,ellisbridge,Paldi, ahmedabad

                                        Since yesterday there is no 4g data available..I have to recharge my another sim..kindly do needful
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