Airtel Complaints & Reviews

Address: Angul, Odisha

I have airtel prepaid mobile number [protected], I am getting lots of spam sms from sender " 50" and its very annoying. Kindly stop these sms to my sim urgently.

Thanks

G.S.Pujji

[protected]@gmail.com
[protected]

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K

Kiran Akurathi

from Delhi, Delhi

Airtel — spam messages from Missed you service

Recently for every missed call in my mobile with airtel sim, i have been receiving message from "missed you service" asking me to subscribe for missed you service that would let me know the caller ids of the people who gave missed calls. I don't need this service and i seriously want it to stop spamming me.

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K

K.D.M.DURGAVATHI

from Delhi, Delhi

My name is K.D.M.DURGAVATHI.
I, got an message today about an airteldigitaldish gift.How can i belive.when neighbours also got the same message they are all saying it is fraud message.So i want to know how much correct it is.My mail address is [protected]@rediffmail.com.Please give me some suggestion.I SAW THIS FRAUD MESSAGE ABOUT ONE MORE PERSON WHO ALREADY PAYED THE AMOUT ITSEEMS.HERE IS COMPLAIN DETAILS.IGOT THE SAME AS EXPLAINED IN IS MATER.i got a SMS from TD-D T H to my airtel number on 1/11/2010. The SMS content is like this "your mobile number has won a airtel set top box from airtel dth services. more details please login www.airteldigitaldish.com last date 1/11/2010"

I did the same

then i got another SMS from TD-AirtelHD on 3/11/2010. The SMS content is like this "your name and address has been registred successfully. and your conform delivery details please login www.diwaligift.org. last date 3/11/2010"

i did the same

in the above mentioned web site www.diwaligift.org they told me to deposit consumer service tax amount Rs.440/- to a state bank of india account

Reply

Airtel Customer Care

from Mumbai, Maharashtra

Sep 13, 2012

Verified Support

Namaste Mr.Pujji,

We would like to inform you that your concern listed 06 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Baramulla, Jammu and Kashmir

I AM THE CUSTOMER OF AIRTEL DIGITAL TV FROM TWO YEARS BUT RECENTLY I GOT PROBLEM AS MANY OF SUBSCRIBED CHANNELS ARE NOT WORKING. IN THIS REGARD I CONTACT CUSTOMER CARE SERVICE AND THEY TOLD ME ABOUT SATELLITE CHANGES AND NEW SIGNAL DIRECTION WILL BE DONE BY THEIR MECHANIC FREE OF COST THEY ALSO PROVIDE ME THE COMPLIANT NO. AND THE CELL NO. OF MECHANIC. WHEN I CALL MECHANIC ,HE DEMANDS RS.300/= FOR NEW INSTALLATION AND ALSO WARNS ME THAT YOUR ALL CHANNELS WILL BE DISCONNECTED IF YOU DON'T DID NEW INSTALLATION........................I HAVE RECENTLY RECHARGED MY AIRTEL DIGITAL TV WITH RS.350/= AND NOW DEMANDING ANOTHER RS.300.............SO I THINK IT IS GOING COSTLY FOR ME THEN OTHER SERVICES.........................WHY THIS CHEATING......I SUBMIT THIS COMPLIANT AGAINST AIRTEL DIGITAL TV BECAUSE THIS PROBLEM IS FACING BY THOUSANDS O[censored]SERS.
MY CUSTOMER ID IS: [protected]
MOBILE ; [protected]

Aug 13, 2020

Complaint marked as Resolved

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C

chandan netra

from Sikar, Rajasthan

MY customer ID is airtel dth [protected] name chandan netra ...= i have purchased airtel dth in aug 2009 for rupees 1750. on 10 oct 2009 i have recharged my account with 1265 rupees plus my acct balance of around 100 rupee more. same day informed to airtel customer care that this recharge is for one year super value pack and rest of money for other two top-ups till it lasts. after that i have newer subscribed for any channel.in half of nov 2009 i saw that i am getting star gold channel also, thinking that this channel might be made part of super value pack.on 24 may 2010 i received sms on my mobile that my payment is due on 26-may. As i was out of jodhpur upto 31-may. on-return i saw my services were stopped i have spoken to customer care,there supervisor and complaint about my services .on 2 june evening i have been told by supervisor that my complaint is sent to authorities and will be sorted out with in 48 hrs and i will be called back but still i am waiting for call.how a customer will bear this type of cheating. thanks. please help me

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T

thepassionates

from Chima, Punjab

Dec 9, 2011

To, Dt. 9/12/11 M/s L.G INDIA LIMITED /AIRTEL DIGITAL TV

Dear Sir,
SUBJECT : CLASSIC CASE OF CHEATING BY LG DEALER IN THE NAME OF PROVIDING FREE AIRTEL DIGITAL TV CONNECTION.
For the last so many years,l alongwith my two elder brothers have always patronised LG products . Reposing our unabated trust naturally, this time too , on the occasion of Diwali festival one LED 3D TV (32/LW4500) For Rs.46,500/- vide bill no.B-1187 dt.25/10/11 in the name of Sri SANJIVE KUMAR CHHABRA R/O 57-A Sarabha nagar extn.,ldh and one LCD TV (42/LK450) for Rs.43,500/- vide bill no.R-0029 dt. 25/10/11 in the name of RAJIVE CHHABRA R/O 56-A Sarabha nagar extn.,Ldh were purchased from L.G SHOPPEE (M/S RAM KUMAR AJAY KUMAR) at Malhar Road,Ludhiana. But extremely regret to inform you the sad experience meted out to me this time at the hands of your dealer subsequent to the purchase deal.
Sir, the purchase were under the scheme to be provided by the dealer with AIRTEL DIGITAL TV CONNECTION worth Rs.999/- along with 4 months free subscription to channels with every set of purchase. In this regard we were along provided with 2 NOS. ACTIVATION KIT with SR. NOâ€™S [protected] & [protected] . The dealer also intimated us that the AIRTEL people have been intimated in this regard and in the next 24 hours , both the digitial tv connection would be activated at our place along with the 4 months free subscription; which never happened. Repeated requests could get us only 1 NOS. AIRTEL CONNECTION INSTALLED after 15 days but with no free subscription to the channels, which is sheer CHEATING on the part of the LG dealer.
Repeated requests have been directly made to AIRTEL DEALER in lUDHIANA, to provide with the committed facility but in vain.What is more disgusting , to add to the fuel to the fury, the staffs at the AIRTEL DIGITAL DEALERSHIPS AT LUDHIANA viz. Miss JASSI[protected], MR. SAINI[protected] ,UNNAMED[protected] and MR.HANDA[protected] used VERY ABUSIVE ,FILTHY AND THREATENING LANGUAGE against us. They even threatened to remove all the equipments of the One set provided , if we insist for our just and right claim.They even asked for recharging the connection before even installing and activating the set at our premises.
WHAT WAS MORE ASTONISHING THAT THE LG DEALER WAS GIVING DEAF EARS TO THE ENTIRE EPISODE. One could clearly make out the nexus between the both dealers and their CLASSIC way of cheating customers in the name of freebeeâ€™s. My offer to the LG DEALER to reimburse the connection amount so that we could opt for some other connection was turned down straight away and under no circumstances he was willing to do so. Sir, this unholy nexus between your LG DEALER and the AIRTEL DEALER which will have most damaging effect upon your business in the long run.
Also, my strong suggestions to the LG MANAGEMENT that this unscrupulous dealer should be immediately shown the door and STRIPPED OF THE DEALERSHIP to save yourself from the negative effect upon your furture business. The AIRTEL MANAGEMENT too is no exception in this regard.Stern and expeditous action is necessary against BOTH THE DEALERS who dare to use most unbecoming and harsh language against the customers.
The copy of this letter is being forwarded to the MINISTRY OF INFORMATION AND BROADCASTING for serious action against AIRTEL DIGITAL TV . Also I would like to assure you that I would go to any length to get justice.

Thanking You,
SANDEEP CHHABRA [protected] SANJIVE KUMAR CHHABRA[protected] RAJIVE CHHABRA[protected]
R/O 56-57A,SARABHA NAGAR EXTN,PAKHOWAL ROAD,CHHABRA COLONY ,LUDHIANA

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D

dileepopac

from Ernakulam, Kerala

Dec 17, 2011

Dear Airtel Digital TV
sir,
I completely disappointed with the way you have been treating your customers.This is to inform you that Since last 7 days I am facing problem with airtel that I have booked a digital tv connection through online and payment has been taken by Mr. Ismail through ivr, transaction id is 17923545, booking id is 53005, and the message on my registered mobile account id is [protected], and he promised that within 48 hrs it will be there or latest by Monday 12th dec 2011 the connection will be established for which the local dealer will call. But 12th nothing had happened and I called up airtel customer care to complaint the same they promised that Tuesday 13 it will happened, again on Tuesday nothing happened, so have contacted to your customer care again and I had a talk with Mr. Praveen navlani, on sales and marketing, he also promised that within 24 hrs it will be resolved, but next day nothing happened and called up customer care and talk to Mr. Roshan and he also promised the same that within 24 hrs it will be resolved, I have collected the no of Mr.Sandip, responsible person from Online payment division as per customer care on [protected], he told that he has resigned from the airtel and the charge is with Mr nayoom his no. [protected] so I called up his mobile and he also promised that within 24 hrs it will be resolved, in between I have contacted airtel Nodal officer kochi, but for him someone else attended from his office and told that only online id created but nothing from the department, so again I tried to contact Mr. Nayoom but he never picked his phone later. Finally yesterday I talk to your customer care and Mr. Vishendra( communication ID[protected], contacted from[protected] and told me that please wait another 24 hrs. In between I send an e mail to airtel grievances cell id provided on net but no reply or action has been taken.
I do not understand why you people commit to something that your company just cannot do. Some one from your customer care He says it is a system problem, I do not understand how there can be a system problem when all other connections are working in the area. And if it is a fault from your end, why should I have to compensate by waiting longer.

So sir, please let me know how many people are there to be responsible for a connection and how long I have to wait for a connection or which consumer protection act is applicable and cochin consumer court will take up this complaint if I go to them?
Even after 168 hrs no body contacted me or no response for my mail , so who will be responsible for my time and effort and mental and physical strain I have taken so far?

Hope you will be able to help me in this matter and hope you will not be like others in airtel that only promise and cheating public like me....

Thanks and regards
Dileep kumar.p.v
Sreeshylam, Arakkunnam.P.O,
Ernakulam Dist.
Kerala 682313,
Phone [protected].

Reply

Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste (AadilAijaz),

This is to inform you that your concern listed on 06 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Delhi

I m using a airtel prepaid number [protected] ,Since 6 march 2012 i have started a
blackberry bill plan of rs. 129 in which 300 free sms per month were alloted to
me.but since then i have been charged for those free smses,inspite of my
regular complaints to theairtel company.every time a new executive attends the
call and when i call @customer care no. 198 of airtel they say call @ 7070 for
blackberry helpline,and at 7070 they say talk to 198 its a sms related problem.
Since june i m trying to tell my problem but they always say that you are not
charged for the same.but when one executive trued to understand my problem
andregistered the complaint no. Which is 44453300 on 1 september 2012 . I
recieved a call from airtel no.[protected] mr. Shiv kumar was unable to
understand my problem so he transferred the call to his senior executive.that
person toldme to try a test sms and check whether your sms charge is deducted
or not, on trying this at that timei was not charged.but when i asked him that
it happens usually that i am charged so he suggested me to generate your bill
for previous six month i.e. from march to august and told me that a total
charge of rs.50 will be deducted for your request its one time deduction,but i
enquired whether i will be charged 50/- per month , then he said nno . Just sms
EPREBILL_mar apr may jun jul aug and email id to 121. But on messaging it said
its wrong keyword type each month in a separate message. Ondoing so they
deducted rs. 300 for 6months of bill generation that to for checking their
fault.

on recieving the bills i was proved right that per month on every sms charges
were deducted from my account.i m enclosing you the copied of the bills and
kindly look in to thematter seriously for continously disturbing me for six
months.

Aug 13, 2020

Complaint marked as Resolved

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C

C.Lalrotluanga

from Lunglei, Mizoram

My no [protected] is converted post paid to Prepaid. But i always received bill details till to day through SMS. Please stop this.

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D

dogy.cat

from Shillong, Meghalaya

Feb 18, 2012

AirTel — WRONG SMS

WRONG SMS FOR THISH NO.[protected]
KEEP THISH MESSAGE SENDER MANSHI. LOVE
IMEI [protected]/8.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 13, 2012

Verified Support

Namaste Mr.Taneja,

We would like to inform you that your concern listed 06 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Kanchipuram, Tamil Nadu

hi, i have AIRTEL 3G connection(450 plan 2GB free) for my account no:[protected]. Credit Limit is 1000/- but this month bill generated for 1685.38.
(05-Aug-2012 to 04-Sep-2012)
i dnt know the reason,bill statment also not yet generated for this month.

i have attached the credit limit screen short.

KINDLY HELP ME.

regards,
karthik..t

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 13, 2012

Verified Support

Namaste Karthik,

We would like to inform you that your concern listed 06 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: South 24 Parganas, West Bengal

I have a airtel digital tv connection ID NO. [protected]. As per there sms send me on 22.08.2012 8(eight) new channels to be added w.e.f.
4.09.2012 with revised rent of Rs. 326.00 p.m. for Mega pack. But upto 11.00 p.m. on 05.09.2012 there is no addition in my existing plan. I also notify my complaint to their Customer Care no. [protected] from my three mobile phone no.[protected],[protected] and[protected] several times but they ignore me.

PRODIP KUMAR SARKAR
BLOCK NO. 73/1
UNIT NO. 11
S.E.RAILWAY SOUTH COLONY
KOLKATA-700043.

MOBILE NO.[protected].

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V

vikas.1982

Jul 20, 2011

Airtel — Struggle to include a new channel

I am user of Airtel DTH service user in Indirapuram U.P, and my customer ID is [protected].

I am trying to add Paras channel in my package since 5/17/2011 i.e. last 60 days, and have been unsuccessful in it.

At the first attempt I did applied it online and the channel got started. In a span of 3-4 days the channel got disconnected without notice.

Upon my investigation with customer care, I was told that there is a need for a Technician to visit my home to change some setting at Set Top box.Â Technician came after 9 calls to Airtel Customer Care, 5 registered complaints and 3 written complaints over email.

Now required setting change is done, still the channel is not subscribed and not coming.

Secondly when the technician came, he tried to fix a loose connection and charged us 100 Rs for it. Even after that the connection was still loose, and another technician told to replace the set top box.

After another 2 call to airtel customer service, finally a technician came and replace it. And now NOTHING is coming in my TV. Since than I have called that guy (Mahender) over 20 times in last 2 days.

I am total frustrated with the service Airtel has given to me. It seems like I am they are just making fake commitments which has no foundation.

I never expected such a pathetic treatment by private sector company, which tried claims to be India's best.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste Mr.Sarkar,

This is to inform you that your concern listed on 06 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Muzaffarnagar, Uttar Pradesh

my airtel no. [protected] for last 6 month billdls and call dls

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 9, 2012

Verified Support

Namaste ([protected]),

This is to inform you that your concern listed 05 Sep 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Gorakhpur, Uttar Pradesh

heavy electromagnetic radiation from roof tower situated at roof at a distance of 2.5 metre only in goplapur house no.136 plot no.37/2

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste Mr.Singh,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Karnataka

Hi,

This is with regards to the prepaid number[protected] that I ported from Vodafone to Airtel.
From the day the number was ported to Airtel (18 August 2012), I have been facing a lot inconvenience in receiving calls, making calls.

Add to this the disgusting operator - Airtel has barred me from calling their Customer care.

My outgoing calls get dropped in between, every time I make a complaint, they keep saying there seems to be no problem from their end.

They have been disgusting, annoying. And yet they keep promising me saying this issue will be resolved soon

Till now there has been no respite and I am forced to go through this non sense again and again

I request the Forum to kindly take action against Airtel and ensure other people like me who port to Airtel with loads of expectations are not forced to go through all the trouble that Airtel is making me go through

Airtel needs to be ashamed for this kind of customer service and yet they say we are India's number one telecom operator when it comes to customer service

Regards
Harish Kabade
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste Mr.Kabade,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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H

harish.kabade

from bangallore, Karnataka

Sep 7, 2012

Arpit,

So far I have not received any response from you people with regards to this. You people have been acting immature and irresponsible. You keep saying there is no problem from Airtel, yet I am a victim of your careless and hopeless customer service attitude.

I have sent more than 5 emails to your nodal officer with regards to the network issue, and issues in connecting to customer service desk and so far I have not received any promising response that my issue will be resolved.

You guys should take this issue on high priority and start working on this. Any time you are unable to reach me due to your hopeless network connectivity, drop me an email to this address : harish.[protected]@gmail.com and I can respond to your email

Time and again I have reiterated the issue with you people, only hoping that this will be resolved at the earliest.

What does a sorry mean, when you just say it for the sake of saying it. Wake up Airtel, before its too late. No point saying "Airtel is the best network service provider"

Get this issue resolved asap

Regards
Harish
[protected]

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H

harish.kabade

from bangallore, Karnataka

Sep 10, 2012

Arpit,

Are you people seriously working on this issue? So far I have not received any update or call with regards to the above issue. Can you get this one resolved at the earliest. I am unable to call the customer care too

Harish
[protected]

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Address: Mumbai City, Maharashtra

To disconnect Airtel service of number [protected] temporarily as the handset with simcard has been lost.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste ( pratibhaghadge),

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Hyderabad, Andhra Pradesh

Dear sir,
Please send me my mobile call history.
My no:[protected]
Period:1-6-2012 to 1-9-2012.
I will be very thankful for this favor

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R

Raghudharreddy

from Naduvattam, Tamil Nadu

Sep 7, 2012

Please send me aug 2012 cal history
My no:[protected]

Reply

Airtel Customer Care

from Mumbai, Maharashtra

Sep 9, 2012

Verified Support

Namaste Mr.Reddy,

We would like to inform you that your concern listed 05 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: North Delhi, Delhi

HI,

BOSS I HAVE A LAND AVALIABLE IN BAWANA INDUSTRIAL AREA , I WANT TO GET MOBILE TOWER IN MY FACTORY . TO GET MOBILE TOWER IN MY FACTORY CAN U PLE GUIDE ME WHAT I HAVE TO DO . MY CONTACT NUMBER IS [protected]...

THANKS FOR YOUR SUPPORT

Aug 7, 2021

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste Mr.Walia,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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Address: Bhopal, Madhya Pradesh

Hello sir/madam,

I want to remove my airtel connection.

My no. [protected]
ID: [protected]@gmail.com
Thanks,
Abhilash marko

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 9, 2012

Verified Support

Namaste Mr.Marko,

We would like to inform you that your concern listed 05 Sep 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Address: Hyderabad, Andhra Pradesh

get details of [protected]

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste[protected],

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Sub : Complain - Getting Scam Sms

Hi ,

"win:YOUR MOBILE NO. HAS WON $8500,000 IN on Going Hero Honda company promo.
TO CLAIM PRIZE SEND UR NAME,Email,PHONE NO.,Phone no.,Add,Age to Hero Honda- [protected]@live.com"
Sender Mobile no. is +91-[protected]

On (Sep 4th,12) , I have recrived SCAM SMS from the mobile no. - +91-[protected] , thereafter I tried to call that no. but I was unable to connect on this fraud no. , So many times I am getting this kind of scam sms's from this particular mobile no.

This kind of mails and SMS are recd. by my so often. Pl. take necessary action and advice for further course of action from my end.

Thanks & Regards,
Hyderabad

Aug 13, 2020

Complaint marked as Resolved

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V

Varinder Nath Handa

from Ludhiana, Punjab

Airtel — Receiving a fraud msg

i have recived a msg on my airtel number [protected] from LM-SPDC-UK HAS NO VALID NUMBER JUST 2009, that i have won 3 millon dollar in mobile draw. what is that.

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A

Akshai Mallappa

Airtel Mobile — Fraud via SMS

Since the last 3 months, I have been randomly receiving SMS messages thanking me for subscribing to various services from Airtel such as Hungama, Content Games, HannaMontana etc....all this inspite of me never using these services. I complained to Airtel, but they have been unable to do anything about this. The charge amount has slowly increased form Rs. 100 to Rs 1300 which show up as "SMS OTHER" charges in the bill. I requested Airtel Live to be disabled, and even received an SMS confirming this has been disabled. But I continue to receive these SMS messages and fraudulent charges.
I also spoke with Hungama.com who only said that according to their records it shows that I have actually used this service.
Airtel has also told me that my Nokia E73 may be defective - the NOKIA showroom confirmed that there is no issue with the phone.
This truly smells of a fraud, with Airtel passing the buck to the third party and the third party passing the buck back.
Not sure what I should do other than cancel my phone number which I have had since the past 10 years? Anybody has any ideas or suggestions?

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste (hi0076),

We would request you to kindly ignore these calls and messages and don't revert on such messages and calls.

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Address: Bangalore Rural, Karnataka

On 2nd of sept my balance was deducted and when i tried to complain regarding this, i have been blocked , i mean i am not bale to call customer care now, than i decided to port ma number, got a call from airtel n asked me to stay with airtel and promised me better tarrif as wel. till now my problem is not solved.
Every time when they are not able to solve problem they block customer care service so that we shouldn't complain
Esam
[protected]
Bangalore

Aug 7, 2021

Complaint marked as Resolved

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E

esamhafiz

from Kolkata, West Bengal

Sep 4, 2012

Day before yesterday my balance was deducted and when i tried to compalin regarding this, i have been blocked , i mean i am not bale to call customer care now, than i decidded to port ma number, got a call from airtel n asked me to stay with airtel and promised me better tarrif as wel. till now my problem is not solved.

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 7, 2012

Verified Support

Namaste Esam,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Bangalore, Karnataka

I have been fighting since 30th Aug 2012 to get a micro-SIM activated for my AIRTEL mobile number. I submitted the required passport photo and address-proof in-person at the Sheshadripuram AIRTEL customer service center. They gave me a guarantee of activation in under 24 hours. As I write this, it is now more than 144 hours (6 days) with no resolution.

Every time I call the customer service (done this more than 20 times) and every time I visit the AIRTEL service centre (done this 4 times) they give me a new complaint number with a new deadline for resolution. They promise me it will be resolved, but when I call after their deadline, they simply raise a new complaint and give me a new complaint number!

AIRTEL has grown too big for its own good. They don't care if a customer chooses to leave -- they exploit their pseudo-monopoly in Bangalore area, especially in high-end services like 3G/4G.

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste ( slaxman),

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Udaipur, Rajasthan

My airtel connection No.[protected] Relationship No.[protected] in the name of Sunil Mehta has been Stopped without any communication from the Airtel company.I am regularly paying the bill and the connection was stopped a month back and when contact at the they said it will be started within one hour.Till today i.e 05/09/2012the phone is not started ,When again contact the person Name Devesh on mobile he said that the phone is permanently disconnect due to non verification of address.My form was correctly filled all proof were also enclosed including PAN Card,Ration Card and Department ID but it is at there end they have filled wrong information.You have filled city Jaipur instead o[censored]daipur and the pin Code is correctly type as 313001 which is o[censored]daipur .How address verification will be done when you type the wrong city.It is because of AIRTEl i am suffering and my customer are also suffering Please reply at my email addrress [protected]@sbi.co.in

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 9, 2012

Verified Support

Namaste Mr.Mehta,

This is to inform you that your concern listed 05 Sep 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Tamil Nadu

MY NAME IS GANESH S FROM CHENNAI i HAVE TAKEN DIGITAL TV SERVICE FROM AIRTEL MY VALIDITY PERIOD TILL AUG 31 ST 2012 IN THEIR VOICE SYSTEM VALAIDITY PERIOD TILL JAN 2015 NOW SUDDENLY IT WAS REDUCED TO JUN 2013.

WITH OUT INFORMING ME THEY HAVE REDUCED THE VALIDITY PERIOD I WOULD REQUEST REINSTATE THE ORIGINAL VALUE

THANKS
GANESH

Aug 13, 2020

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste Ganesh,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Tamil Nadu

PLEASE INFROM AIRTEL TO STOP S MONO AND SPNEWS SERVICE WITH IMMEDIATE EFFECT I HAVE TRIED REGISTERING COMPLAINT WITH THEIR NUMBER IN VAIN MY MOBILE NUMBER [protected]

APPRECIATE A CALL FROM AIRTEL ON CONFIRMATION OF THE ABOVE IS STOPPED

THANKS
GANESH

Aug 9, 2021

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste Ganesh,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Bangalore, Karnataka

On 31 Aug 2012, I had requested for a new Airtel post paid Mobile connection in the name of my wife. The agent was Mr Deepak (mob no [protected]). He had come promptly to my house (G-403, Rohan Vasantha apartments, Marthahalli), explained the tariff plans, collected application form, taken requisite documents and money and left. He returned a few hours later and gave a sim card stating that he shall sms available numbers shortly and we were to select one number and sms it back to him. Accordingly, at about 1630h, we selected one number ([protected]) and he stated that the number will be activated by 5:30 pm (ie.. on 31 Aug 2012). However, till date it has not been activated and I have NOT recieved any call from either Mr Deepak or the Airtel. What is surprising is that the gentleman just refuses to pick up my repeated(almost 25 till now) calls and even does not reply to my sms. I have tried in vain since Friday evening to contact this person. So much so for customer care of Airtel. I would like to know if this person was fake !!!! and if NOT, why he has not ensured that the number gets activated on time as promised.

Aug 9, 2021

Complaint marked as Resolved

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Airtel Customer Care

from Mumbai, Maharashtra

Sep 6, 2012

Verified Support

Namaste Mr.Rao,

This is to inform you that your concern listed on 05 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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