Airtel Complaints & Reviews

Mohammed feroz

The DTH consumer number is [protected].
Due to some reason connection could not be established at my home.

So, I requested Airtel Digital TV to please cancel the connection and refund the amount that is (₹2249).Please note that the DTH is not installed/activated.

The details are included:

Regards,

Consumer name : HIMANSHU MEHAR

THE DTH CONSUMER NUMBER is[protected].

UPI TRANSACTION ID is[protected] .

ORDER NO: 92888520

My mobile number is [protected] from the past 2-3 days iam facing no service issues and please look into it

God TV channel has been removed by Airtel DTH. It was a part of my package, I used to watch this for so long. I complained it to Airtel Digital TV Customer Care but didn't get any proper answer.

Network not working and my data balance has been missing. My available data balance does not show because I does not use availbale data. But my data balance reduce. Kinfly alove my problem

I raised request for Airtel fiber connection on 5 April 2021, I also made the payment on the same day through generated link. After that I did not received any call or messages from Airtel. After 3 days I contacted Airtel through email and phone. I was given different time by different customer care executives. but when the given time ends, a new date was given to me.
so, I cancelled my order on 20 April 2021 due to delay in installation. He gives SR NO.[protected] to me and asked to wait for 7-10 days. On 22 April, I received message that your complaint[protected] has been resolved.
But when I spoke to the customer care executive on 23 April, I found that my request for cancellation of order has not been accepted yet. Again, I request him to cancel my order and refund my money. He asked to wait for 7-10 days. On 25/04/21, I mailed to nodal team for confirmation. He replied me on 26/04/21. According to the mail, now my order has been cancelled on 26/04/21. This means that the request raised on 23/04/21 was also not accepted. On 27/04/21 again he mailed me and asked for cancel cheque and bank details for the refunding money. I share all bank details. On 28/04/21 he again mailed me and asked to wait for 7 days.

After that I did not received any messages regarding cancellation, so on 02/05/21, I again mailed to Airtel. On 3/05/21 he replied and again asked to wait for 7 days from that day. On 6th may, I contacted to Airtel Appellate Authority. He called me on morning and asked to wait for 48 hours. But in his mail he asked me to wait for 5-10 days.
From more than 17 days, I am taking follow up for the refund, but no solutions is given by Airtel team. Only time is being sought again and again. When You were not able to give connection to me why you are holding my 2829 rupees. I have even applied 17 days back for refund through call you also provide Service Request No[protected]. but why Airtel literally not doing anything.
I don't know what is happening, neither the connection is provided and nor the refund is given back. Is this the Airtel services to the customer?
Many times the 3 days and 7 days are gone and I am fed up of 3 days promise from Airtel. Kindly, refund my money to me immediately. You hold my money from more 30 days. Why?

My number has stop workingwithout any indication airtel stop my airtel number

Network is very poor concetion I have faced all issues please solve the issues

I recharged my number with Rs. 598, the amount got debited from my account, I also received an sms from airtel stating that the recharge is successfully done.

However the next day my outgoing calls/internet was blocked and I received an sms stating the same, asking me to recharge.

Please help.

Sir,

I recharged my mobile number [protected] for 4G data with Rs48 plan today on 06/05/2021 at 09:34 a.m. But we didn't get the recharge yet while amount was deducted from my account.plaese do the needful so that I could get it.

I did recharge for wrong number
I want refund
Wrong number [protected]
ORN 93893092
Amount 558
Right number [protected]
From Amazon app.

I have done recharge on my new airtel sim but it is not done

Since yesterday there is no 4g data available..I have to recharge my another sim..kindly do needful

Hello,

I have done recharge through Airtel Thanks App as Patym mode payment on 26 April 2021. Money got deducted and Paytm customer care also said it was successful but the transaction is not showing in orders in Airtel Thanks App and the Airtel Customer care said the order itself not placed. I couldn't understand this issue. No one are caring about this issue rotating me to contact other customer care when I tried to reach both the customer care services.

Mobile number linked to Airtel Thanks App : [protected]
The transaction ID : [protected]

If the Airtel App is not received the order how come only ₹364 is deducted rather than ₹379 recharge plan.

Why the order is not showing in Airtel Thanks App because I have done it in app.

I would like to know the reason for it and the service.

Thanks & Regards
Pinnu Sai Kumar

Hi sir,
i am fed up of complaining. After changing my plan from prepaid to post paid, i lost the speed of my connection and i lost the signal at home. Now i have to sit out side of my house or i depend on other services. There are 6 airtel connections including prepaid at home. All the connections are same. I feel the time has come to change the connection.

Call automatically disconnect in 5 sec

On 5 May 2021, I recharged my Airtel prepaid number from Airtel website (https://www.airtel.in/) and Airtel thanks app both for data pack worth Rs. 199 and Rs 249 using my debit card.
I got a message stating transaction Failed (Transaction number[protected] but my amount got deducted from my bank account.
Please refund my amount which was deducted from transaction of RS 419.asap

Hi, i have been trying to get airtel connection for last 6 months. At first they told me to wait 1 month and assured me that i will get the connection. its been more than 6 months now no one addressing my issue.

Last 1 year facing problem & I am unable to find any solution. I am unable to use my mobile banking because of this issue

My T24 sim deactivated without notice. Emailing and calling Airtel. Noone is responding.
Kindly help