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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 216

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B
bremananthan
May 15, 2021
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Address: Pondicherry

I have a dth connection ([protected]-001). I have asked for relocation request. The service engineer came and he took my xtreambox saying he need to replace it. But it is almost more than a week, there is no reply or proper response from airtel customer services. They did not return the damaged box as well. My DTH recharge amount is waste as I do not have connection for the the last 15 days. They are giving the new connection immediately next day if you request but for existing customers they are not taking it serious and they are always cheating. My registered mobile number is [protected].
Airtel customer support has been notified about the posted complaint.
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    Rama Sankar
    May 15, 2021
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    My sim is showing sim access error from last two days as it is with my family they are unable to contact me why it happened only with Airtel the strongest network they canvas
    Airtel customer support has been notified about the posted complaint.
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      Nepuni Chachei
      May 14, 2021
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      Airtel network is not working in last few days in my area i.e Manipur, Senapati Dist. Pudunamei village.
      Since last Sunday evening the Airtel data connection become very slow..
      So I request to fixed it fast as soon as possible
      Airtel customer support has been notified about the posted complaint.
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        B
        bhatm72
        from Kolkata, West Bengal
        May 14, 2021
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        Address: BHarti AIrtel New Delhi

        I have been using Airtel services for more than a decade now and when it comes to giving back to customers and helping us AIrtel never helps or cooprates.

        I was in a qurantine and I had to replace a SIM card to get the services activated as I had ported out the Circle which requires the SIM change but when I requested Airtel about it they kept denying and keep sending me the automated responses.

        Its been a month now since I have been writing to them but all they do is to send me an automated response in response to my huge email texts.

        Please take a strict action against Airtel as I have faced a lot if losses due to them and they still send me bills to pay.

        Please help.
        Airtel customer support has been notified about the posted complaint.
        May 17, 2021
        Updated by bhatm72
        Please let me know what should I do they are sending me the same replied time and again.
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          A
          Arpitha S
          May 14, 2021
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          Address: Shivamogga

          On 12th of May 2021, I recharged my airtel number in airtel thanks app using Google pay. The rechargeable amount was deducted from my bank account but I received a message from customer care saying there is some technical issue and so on at 12:09 am

          The message said as below :
          We are experiencing technical issue at our end. We will refund or recharge with your selected denomination in next 2 hours. Regret the inconvenience.

          So I waited till the next morning but didn't get any info or refund. Then I again recharged and the same thing happened with same message. This was on 12th of May 2021, at 7:51 am

          So please can I get my refund asap.
          Airtel customer support has been notified about the posted complaint.
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            V
            Vishal Saraogi
            May 14, 2021
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            Address: D605, Mantri Webcity, Kothanur, Bangalore - 560077.

            My SIM card for prepaid number got damaged having mobile number [protected], there is no method to report a complain for the same. Airtel talk big in media but when in come for customer related issued to post there is no mechanism.

            During this pendamic i tried all resources, visited stores but no soultion, in the webpage they mention about airtel store, all stores are having the same contact number (Very strange) and when you call the number the same is not available all the time.

            so how do and from where shall i get a new SIM.
            Airtel customer support has been notified about the posted complaint.
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              J
              Jinirajan
              May 14, 2021
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              Address: Tamil nadu

              I forgot my date of birth and name also mpin is expired plzz help
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                S
                May 14, 2021
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                Address: C 6 Nai Abadi

                Iwant to Port my Airtel mobile number to another service provider but as send massage to 1900 it was failed
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                  S
                  Saif Niaz Lone
                  from Chandigarh, Chandigarh
                  May 13, 2021
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                  I recharged my postpaid no. bearing contact [protected] on 10th May for Rs 598 Unlimited pack using Airtel Thanks App. Instead of receiving an SMS for recharge successful for the said pack the amount of 598 was added on to my bill reflecting -598 in the app.
                  I tried again recharging the same Rs 598 unlimited pack by local shop. Again instead of a successful recharge the total amount reflected in my total bill as -1196..
                  Am really annoyed by this.. its the first time i am facing problems with airtel and my two internet packs worth Rs 1000 have gone down the drain.. I demand a refund of my money...
                  Airtel customer support has been notified about the posted complaint.
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                    B
                    Bhupendra
                    from Mumbai, Maharashtra
                    May 13, 2021
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                    My customer id is [protected] of airtel digital tv not working in a proper manners, it has been a problem with "automatic changes of channel" and with a continuous blinking of below line of channel no. & name and change it automatically from long time
                    i have tried so many times to complaint it at toll free no. but there is no response from other side and it disconnected automatically. please contact me at my registered mobile no. or in my email and do the needful. thnx.

                    Bhupendra
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      Gaurav Rohokale
                      May 13, 2021
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                      Hi,

                      I have tried to do the recharge on 13th May of Rs. 598 using Airtel App.
                      I have done the payment using Paytm, money got deducted but recharge failed.
                      Below is the message which i received.

                      Payment of Rs. 598.0 attempted via Airtel Thanks App through Upi has failed. Order Id :[protected]. If money has been deducted, please wait for 2-7 days for a refund or contact your bank.

                      Afterwards i did the recharge using Airtel App. I have done the payment using Google Pay. And this time everything was succesful.

                      So waiting for the refund for the payment which is done from airtel app & paytm.
                      Airtel customer support has been notified about the posted complaint.
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                        Address: STATE BANK OF INDIA RAJJAJINGAR

                        This is a cug mobile from state bank of india. Outgoing calles are debarred. When i checked online, it shows o balance due. Please resolve the issue at the earliest. Customer 121 is also not going which is supposed to be free call.

                        Mobile no.[protected]...
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                        nikunj4444
                        May 13, 2021
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                        Address: Airtel Gujarat

                        I m Getting Class 0 Message from my Airtel Gujarat Mobile No is [protected]..I want to make complain against Airtel..Its Annoying and Herracing me again and again.
                        Airtel customer support has been notified about the posted complaint.
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                          Reeta Mehrotra
                          May 13, 2021
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                          I am facing network issues at lucknow.
                          I am unable to work due bad network
                          Kindly solve this issue ASAP.
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            Prashantraut
                            May 13, 2021
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                            Address: b/123, Damji Shamji Corporate Square, Ghatkopar East 400075

                            Our Airtel broad band and landline number[protected] is not working since yesterday morning, our complaint number[protected]. Inspite of our various follow ups with your customer care (Miss Neha) and engineers (Mr. Santosh Yadav) we have not yet received proper service from Airtel. our Airtel Broadband service has not resume till now.
                            Please necessary action to resume our Broadband services at the earliest.
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              Bhavanavijay
                              May 13, 2021
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                              Address: Kothanuru, sidhalaghatta

                              Hi,

                              We are facing lots of internet issues, we are not getting 4 g internet properly, its same for Dongle as well, we are using airtel network for more than 8 years, network at village side is very poor.
                              Current location : Sidhalaghatta, Kothanuru Village.

                              Please do the needful asap.

                              Regards,
                              Bhavan
                              Airtel customer support has been notified about the posted complaint.
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                                M
                                manu_Alchemy
                                May 13, 2021
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                                I am an Airtel platinum customer with a postpaid connection. I travelled to nigeria and landed on 14th april and the phone was working fine on international roaming. since 18th april the phone ceased to work and it showed sim not registered . i swapped the sim to another phone to and still its not working . since then i have sent numerous emails to airtel and they keep sending cut and copy messages but nothing is done with any honesty.
                                i has this same issue in 2019 and the airtel assigned a technican and it was said that the sim is location o[censored]AE ( my transit location ) and not nigeria and finally he did something and things came back to normalcy . its been 1 month and this issue is not resolved and in covid times its important that you also have your indian number for emergency to talk to your old father and mother, they cant spend money on calling international numbers.
                                I had been a airtel customer for 4 + years, never deserted them when Jio was taking all thier customer base ... but look what i got ... i am in a alien country, my home phone not working and not able to transfer money or do any thing which involves phone and also getting a very poor customer experience . i am posting here so atleast the some high airtel official sees this and helps me, unlike those people who keep sending cut and paste messages
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  sls_sunflower_owners
                                  May 12, 2021
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                                  Hi,
                                  We are a Residents Welfare Association of our society SLS Sunflower and we had an agreement with Airtel that Airtel will be paying our society Rs. 10, 000 every year to get t he permit in our society for the broadband connection

                                  However, there are not paying us these years charges and not even responding to our emails to tell us when are they doing to pay us these annual charges.
                                  Airtel customer support has been notified about the posted complaint.
                                  I want to attachment some documents like, agreement copy, email communication with them.. But I dont see an option in your complaint form to attach it..

                                  Kindly help me so that I can attach the documents.
                                  In case Airtel wants to know the following:

                                  account no. [protected]_kk
                                  email ID is sls.sunflower.[protected]@gmail.com
                                  Mobile no. [protected]
                                  sls_sunflower_owners's [Complaint's author] reply, Jul 21, 2021
                                  Hi, we would appreciate if you could help getting this issue resolved.. there has been no communication from Airtel on this issue yet.
                                  I haven't received any communication from Airtel.. no one from Airtel has contacted me yet ..
                                  Could you please expedite it..
                                  Hi, Just to update you, I haven't received any communication from Airtel yet.. request you to please expedite it.
                                  Hi, Kindly Help me getting attention from Airtel to pay us the annual charged promised as per the agreement with our RWA.
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                                    R
                                    Ravikanthleo
                                    May 12, 2021
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                                    Wrong Billing Airtel

                                    I gave this Nokia 105 mobile to my mother who is close to 55 years old. she knows only how to answer the calls..but i see there is number 5924102 getting dialed everytime..and this number charges 5Rs per minute which is very too much.. She doesn't even know how to operate how can she dail the number for more than 1:40 minutes

                                    Why Airtel is not blocking such numbers. I have seen these numbers begin reported by several people....
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                                    Sivaram Chopparapu
                                    May 12, 2021
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                                    Address: Hyderabad

                                    Hi,

                                    I have paid Telangana's power bill through the Airtel app gateway, an amount of INR 2503. When I was paying, the app showed the details properly, and even the bill payment successful message (attached screenshot) showed the biller name as "Southern Power Distribution Company of Telangana Ltd". But later on, we came to know that the paid amount is not credited to Telangana (TSSPDCL), instead, the airtel app paid the amount to APCPDCLOB and deducted the amount from my card. The bill amount got paid to AP electricity, I had to repay the Telangana electricity board.

                                    I am a resident of Hyderabad and have been paying my Telangana Electric Bill through the airtel app for several transactions. This has happened for the first time, request a refund of my amount which got paid to the AP Electric board paid via the airtel app.

                                    Unique service number:[protected]
                                    Service Number:[protected]
                                    Payment Amount : 2503.00
                                    Payment Date:[protected]
                                    Transaction ID: FT[protected]
                                    Order ID:[protected]

                                    Note: Please find the attached screenshot for reference and let me know if required further details.

                                    Requesting you to get the refund asap.

                                    Thanks,
                                    Sivaram
                                    Airtel customer support has been notified about the posted complaint.
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