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Updated: Nov 11, 2025
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Airtel reviews & complaints page 217

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B
Banuravi
Apr 17, 2021
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Suddenly on 03rd April, 2021 the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. I thought it is due to no recharge but it's not. I have done the recharge for Rs. 49. The recharge was done but I don't receive any message from Airtel to my number. And it's still the amount is in that number but the number is not in use. I lost my number and my amount too. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.
I would like to restore my number as soon as possible.
Airtel customer support has been notified about the posted complaint.
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    A
    Abhay1996
    from Pune, Maharashtra
    Apr 17, 2021
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    Hi,
    My money is stuck in karte wallet which is about 6781rs . Now airtel is not allowing me to withdraw my money back and also not transferring money to bank account. I have sent all details to them on mail also shared all requested details adhar card copy, cancelled cheque copy. Still i am not getting my money back they have stopped responding
    My mobile number [protected]. Could you please help me in getting money withdrawn.
    Kind regards
    Abhay
    Airtel customer support has been notified about the posted complaint.
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      V
      vidit pushpanjay
      Apr 17, 2021
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      Address: bareilly

      I ordered fastag using airtel thanks app on March 25 whereas still it is not delivered and order showing in validation.
      Called multiple time to airtel customer care but no response received.

      If your company is unable to deliver fastag then refund the amount.

      [CASE:9432102]
      [CASE:9472124]
      [CASE:9479484]

      Would request Indian government to check and put heavy fine on Airtel for the SCAM carried out by Airtel in the name of fastag where they are collecting money from customer but do not provide fastag or any service
      Airtel customer support has been notified about the posted complaint.
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        H
        Harshad Pahune
        from Mumbai, Maharashtra
        Apr 16, 2021
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        I have data balance but not work

        Address: At Mahakal, Post Nalwadi, Wardha - 442001

        I recharge 1.5GB /day data balance and another extra data balance of 12GB at 98₹.

        So I completely used 1.5GB daily data balance but I have that remaining data from 12GB extra recharge. then also some site are not opened after 1.5GB used from dailt data pack. That sites are very important as from my job point of view.

        And when I tried to complain for the same on Airtel Thanks App then it shows that you used...
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        C
        Chethan Chetu K S
        Apr 16, 2021
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        Address: Thattekere village and post hungud hobli, hunsur taluk, Mysore district, Karnataka

        I can't use internet because my internet did not loaded opening website like and YouTube aslo please ...
        We are help me to understand my situation for my village call and internet support...
        As u will hope are fix my internet problem

        Thank you
        +1 photos
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          S
          salmanf khan
          from Jodhpur, Rajasthan
          Apr 16, 2021
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          Whenever I call or receive call neither I can hear properly nor other person can hear, changed the sim as they told, did all what they said like switch off sim out, etc. Even changed my mobile devices also but nothing helped,
          Airtel customer support has been notified about the posted complaint.
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            S
            salmanf khan
            from Jodhpur, Rajasthan
            Apr 16, 2021
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            I applied for airtel xstream fiber broadband connection online I received confirmation and number of person who will come install the fiber connection, device. But the person never comes and when I call he says service isn't available in your area without even checking, and once one person came and checked on my location that service was available and he said he will come back tomorrow but never returns, I was told and still they say I'm there platinum customer, is that how you treat your platinum customers.
            Airtel customer support has been notified about the posted complaint.
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              T
              Tamilandlx
              Apr 16, 2021
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              Address: GN Mills, Coimbatore

              Dear sir,
              i have main balance and unlimited calls, but Outgoing sms is not sent to 1900
              Airtel customer support has been notified about the posted complaint.
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                T
                Thomas1976
                Apr 16, 2021
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                Its been 3 weeks now and I am facing severe issues with my calls, every incoming /outgoing call I am having problems with the voice, there is major break in the voice and I just cannot understand anything.

                Complaints have been raised since 3rd Apr mainly on Twitter but all I get to hear is someone is working on it.

                All work is currently done on the phone and the phone data, it is unbelievable that the company is taking this so lightly.
                Airtel customer support has been notified about the posted complaint.
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                  H
                  Hazeem Idasseril
                  Apr 16, 2021
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                  Address: Idasseril pdad north karunagappally

                  I had ported my bsnl number [protected] to airtel, after tele verification i can make calls from that number but no data is available even though my starter pack is with data

                  And call was not getting connected from my another bsnl number [protected]
                  Getting a voice message with the airtel ported number([protected]) doesnot exists
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Akash0901308122
                    Apr 16, 2021
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                    Address: Madhuban 6th lane, near bata furniture

                    The mobile internet is down for most of the times of a day. This is quite annoying and frustrating. Please resolve this issue asap. My location is Madhuban 6th lane, puri-2, puri, odisha, India. Pin- 752002
                    Airtel customer support has been notified about the posted complaint.
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                      J
                      Jayashree.ks
                      Apr 15, 2021
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                      AIRTEL changed my plan without my consent

                      Hi, I have been a loyal customer of airtel for more than 20 years and had no complaints till now apart from the usual call drop issue. I trusted airtel hence had opted for ECS, auto debit way of paying airtel bill. I had a monthly plan of rs.424 as of last year(2020). I realised a bit late (feb 2021) with shock that they have changed my plan from rs.424 to 1999/ on 1st oct 2020. They have not taken any form of consent with me. I checked the...
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                      V
                      Vaishnavi1611
                      Apr 15, 2021
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                      Everytime I try adding the broadband connection to the application of Airtel thanks it says bad request. I have been trying since an hour
                      Airtel customer support has been notified about the posted complaint.
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                        P
                        Prashu4s
                        Apr 15, 2021
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                        I have paid all the amount,
                        Subscription has done
                        But they are not setting my broadband
                        Its been 8 days .
                        Before they said all processes will be done within 2 days.
                        But they are not installing the broadband.
                        Airtel customer support has been notified about the posted complaint.
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                          J
                          Jaydipt
                          from Pune, Maharashtra
                          Apr 14, 2021
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                          My fastag has been blacklisted. Airtel payment bank asked me to cut thr fastag and they will take care of deactivation process, I did that and it's been more than month since they haven't resolved the issue.
                          Case no: 9147862
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            Sujeetsalver
                            from Bengaluru, Karnataka
                            Apr 14, 2021
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                            Money paid for Airtel Broadband installation,but no installation happened yet and no response either

                            I have been asked to pay Rs 4328 as part of advance payment for Airtel broadband connection to my residential address. One executive called me on 07/04/2021 an told Pole is too far we can’t give you the connection. Since than I haven’t got any updates on installation or connection provision for my request and the representative who connected with me for the process was not even attending my call neither replying back for my messages after...
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                            A
                            Afreen Toravi
                            Apr 14, 2021
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                            Resolved

                            Hi,

                            This is regarding the new connection applied for.
                            The DTH consumer number is [protected]
                            Due to some reason connection could not be established at my home.

                            So, I requested Airtel Digital TV to please cancel the connection and refund the amount paid by Amazon UPI to my concerned account.
                            Please note that the DTH is not installed/activated.

                            The details are included:

                            Regards,

                            Name: Saddam Shaikh
                            Addres: Gajanan Nagari, Pirwadi
                            Satara-415002
                            Apr 15, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
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                              T
                              torrakshay
                              Apr 14, 2021
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                              Website: airtel.in

                              Good day
                              I have recently purchased an airtel dth connection from their website, they have installed everything yesterday and I have made the payment online, but still now the connection has not yet been activated, I have been continuously calling the customer care number and no one is giving a satisfactory reply more than 24hrs has passed after the installation, please do the needful
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                                C
                                Customer2021
                                Apr 14, 2021
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                                I initiated an online recharge today (14th Apr 2021) at around 12:45 PM, for Rs. 2698. Transaction ID is[protected]. The transaction was reported as failed - probably due to script blocker in my browser - but the amount was debited from by account, but recharge was not done.

                                I looked up the transaction status in pay.airtel.in/online-payments/transactionSearch.jsp - it claimed that the transaction was cancelled.

                                I contacted CCAvenue - they checked it and found that the transaction has been successfully processed through CCAvenue and forwarded to the merchant (Airtel).

                                Can you please revert the transaction, or provide the recharge?
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Sreya Das2021
                                  Apr 13, 2021
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                                  I am a Airtel user since 21th jan 2020. And since then i was recharging my sim with 399 pack for 56 days, which gives me the access of internet 1.5gb per day, free calling and 100 sms per day. But recently i noticed that i can't use the pack fully. I found some of my friends get their unused data of whole week at the weekends, but i don't. Yes, instead of this, i used that network. And then recently i again discovered that i am unable to make call, or text, or use any data on the 50th day of my 56th day plan! And this is ridiculous. Do something as soon as possible. Because i have to attend my classes. Take action. Please.
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