Airtel Complaints & Reviews

Address: Bangalore, Karnataka

Hi,

I Mahesh Kharpude resident of Bangalore, BTM II stage. I am holding Airtel 3G corporate plan of 3G internet with HUAWEI 3G modem. My Airtel SIm number [protected]. AirTel though it is advertising all over about 3G, it does not have 3G network at all. Their services is below average best word is pathetic. Except for first one week, there as no time I saw "H" (HPSA) on my mobile. It was always EDGE. The speed is so bad even streaming radio at 24kbps is buffered... I complaint to cc several times. I have registered complaint multiple times with Airtel customer service but till date I do not get resolution. Last I have registered complaint against airtel on 23rd & 26th Jan but still not resolved. I do have acknowledge copy of email from Nodal desk. But this nodal office never reverted on mail.I have escalated case to nodal office thrice as well as appellate desk thrice in last 6 days but no one shown interest to resolve my problem. They were only respond “This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises”. But this is not yet contacted me. Even Appellate desk not escalating my case to next service level they were only mentioning this is the last level of escalation. They promised me that the Appellate desk Manager will call you in next 4 hour but that four has not over from last 48 hours. This is hectic irritating. Not able to work on the internet without the 3G. I have also registered my complaint with the customer care and waiting for the solution soon. Pl recover this problem soon

Apart from this I will register the complaint against Airtel in Consumer court & will not gonna pay bill for period 23rd to till date my complaint resolved. If you interested to solve my problem call me on [protected] this is my mobile number.

Thanks!!
Mahesh Kharpude
[protected]

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K

kharpude_mahesh

from Nagar Karnul, Telangana

Feb 9, 2012

Hi Rakesh,

My problem si not yet resloved. Please continue to work with these problem.

Thanks !!
Mahesh Kharpude
[protected]

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Address: Dharwad, Karnataka

Hi,

Today I got a SMS from AX - 602789 saying:
"You have been activated with 1 month Free Hello Tune with 1 song download Free. To deactivate call[protected]."

Since I don't want the hello tune service, I called[protected] and it was a airtel hello tune service center, it asked me to choose an option - I pressed number 4 as my option to unsubscribe, but the reply was
"I didn't get that, no problem, let's try again"

This means it is a never ending loop, you keep on trying to unsubscribe, you will never get unsubscribe.

Kindly unsubscribe me from this service and also PLEASE KEEP ME IN DND (DO NOT DISTURB) for calls and SMS.

My no. is [protected]

Regards,
Fahiem

Aug 13, 2020

Complaint marked as Resolved

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Address: South Delhi, Delhi

Dear Consumer Forum,

I had made a request to Airtel to disconnect my Delhi's mobile number [protected], in may 2011.
Post this request I was asked by an airtel customer care executive to pay off 2100 Rs only, and rest is waved off (since the utilized amt was 2100 rs only)
The same payment was made in favor of Airtel in may 2011 itself, along with the request to discontinue my phone.

However, till date my request has not been realized, and infact, my Bill has been accumulated, and I have been harassed let right center, with phone calls from AIRTEL Call Center/ Collection Dept.

They have gone to the extent of making calls to the frequent numbers from my calling list.

Everytime I got a call from Airtel collection department, I had to explain my case to a new executive. They also told me, that the executive who waved off my Bill has left, hence they have no record of the same. However, I was assured that my request will be processed, and no more calls will be made.

Despite this, i kept receiving calls, and to top it up, they have sent a LEGAL NOTICE at my residential address- Lajpat Nagar.

I seek justice and wish to file this complaint, against the unethical behavior of Airtel Call Centre/ Customer Care Dept as they have not only mentally harassed me, they have also gone one step ahead, and made calls to my aquaintances by breaching the privacy and looking into my call details..The call was made to Sarthak Shah- [protected].

Please help.

Some of my complaints reference no.s are as below
1. 38091782
2. 37531285
3.[protected]st oct)

My contact no. is [protected]
Megha Kalra
(currently staying in Mumbai)

Aug 13, 2020

Complaint marked as Resolved

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Address: Dakshina Kannada, Karnataka

https://ebpp.airtelworld.com/cares/wps/myportal/!ut/p/_s.7_0_A/7_0_JL/.cmd/ad/.a...⇄

ON THE ABOVE LINK WE NEARLLY THE BEST WORDS OF COMPLAINT TO MAKE IT UNDERSTAND BUT IN VAIN AFTER 25 MINS THIS IS WHAT IT APPEARED I WAS F O O L E D ...

THIS IS THE LINK WHERE THE COMPLAINT WAS TO BE LODGE IN, AS A MATTER WELL NEALY 25 MIN NO RESPONE WHAT A WASTE OF TIME

FOLLOWED FOR THE ITEMISED HARD COPY BILL THE AIRTEL CONCERN SAYS ITS DELEIVERED BUT IN VAIN . AND COMPLAINT CLOSED ALMOST 6 MONTHS BEEN FOLLOWED

VERRY POOR , SOME ONE PLS GUIDE THEM , SINCE I DO THEY HARDLLY HEAR AND WHEN THAT HAPPENS IT SAYS HELLO AND GETS DISCONNECTED SAYING THAT THE CALL SHALL BE CHARGED FOLLOW IT FOR EVERY 3 MIN AND THE MONEY GOES AND SIMPLE GETS DISCONNECTED .

PLS READ U R BEEN WATCHED .

Aug 13, 2020

Complaint marked as Resolved

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Address: Mumbai Suburban, Maharashtra

I get same messages for unwanted News subscription. Especially under this AZ Service, AD-54321 for ITW News -1 subscription service. These AIRTEL people are day light robbers. Presently, it is for news subcription they are deducting my amount. Earlier it was for some GHATI - or shall I call it GOO - HATI -Third class ka bhi third class song "Amba Pikato" which was so irritating and then for JOKES not requested.

With some or the other pretext they make us "Bakras". As such strong action should be taken against this company or its staff who is trying to steal commission to increase their salary.

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S

Saravana Muthusamy

from Delhi, Delhi

Feb 5, 2012

I am facing exactly the same problem with Airtel. Now and then Airtel activates different services for my number without my request. Once it was cricket news, then it was JOKES and so on and now it is ITW News. Every time, only after some period do I realize Airtel has been deducting my balance for such unrequested services because they are clever at this and activate diffrent service each time so that we do not realize we are being charged.

When I give a complaint they deactivate the service. But what about the money already deducted without my request for the service.
Every time I talk to the Airtel customer care regarding such unrequested paid service, they say the usual bla... bla... ('... without you requesting the service it won't get activated...').

It is very cheap way for Airtel to make money. Very cheap. I find no relevant words to express my disgust. These people have to be PUNISHED for stealing the money of people.

If Airtel continues to do this, I will move from Airtel...

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Address: Mumbai Suburban, Maharashtra

Ref. MY BOM NO:[protected]

For the last 6/7 months I have observed, that I am receiving unwanted News headlines / material on my SMS messages which I am not interested in as I have my daily "Times of India" Newspaper at my door every morning.

I have not asked for any NEWS subscription from any Artel Mobile Services. Still Rs.10/= is deducted for every News from News Sources viz. ITW NEWS -1 and like wise others Rs.10/= is deducted in great style by these people.

In the past Rs.30/= used to be deducted for JOKES, without my permission or request to them.

I strongly object to this sort of cheating Mobile customers to pull in huge sum from us.I therefore, request you to kindly refund the sum deducted for their News Subscribtion and take necessary action against them at the earliest.

Aug 13, 2020

Complaint marked as Resolved

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Address: Vadodara, Gujarat

A Pathetic Company
Just know how to eat money from the Credit Card
HD SETUP BOX has been ordered from 2 days, payment has been done but still they have no responsibilities to install it.
why should customers suffer after payment is done, do r they going to give the set up box free for 5 days.
Its 50 hours but still no reply....
such a vulgar people......bastardssssssssssss.....
advise to all tv users.....
NEVER PURCHASE DIGITAL TV SET UP BOX OF AIRTEL...EVEN IF THEY WOULD BETHE LAST PROVIDERS FOR THE SET UP BOX.

Aug 13, 2020

Complaint marked as Resolved

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Address: Hyderabad, Andhra Pradesh

I would like to share the most FRAUDULENT act by Airtel and wonder how such a large company runs "ethical" business.

I wanted to upgrade my broadband speed to 4mbps from 2mbps. I placed a request and the plan was changed to the 4mbps in "Airtel's System". Ok, now the funny part. I never got the speed and the data under the 4mbps plan after the migration. When I called them (first of many calls), they said that there is a feasibility issue in the area and the plan can not be changed. That is fine and I completely understand. So, what should an ethical and principle oriented business be doing?, they must change my plan to the old plan of 2mbps and refund the account or make adjustments in next billing cycle. However, these guys never did and they say, it can not be done. It can not be done, my foot!!.

I repeatedly followed up with them and finally got a person respond with the below email

Dear Customer,

Ref: Email dated[protected], concern regarding speed and plan change for airtel account number [protected].

Thank you for writing to airtel.

As per the telephonic conversation had with you at ******* your complaining unable to get 4Mbps speed due to feasibility in area hence your requesting for plan change and billing adjustment.

We request you to revert us conformation mail for plan change with the name of the plan.

Further we would like to inform you that we request you to revert us the next bill generation regarding adjustment due to feasibility in area.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.

Please do write in for any further assistance.

Warm Regards,
Satish.E
customer care executive
bharti airtel limited.

Even after the confirmation email from the person, I don't have the adjustment made yet. All I get is a phone call from dispute resolution person, who was very unprofessional and was not trying to understand what I was saying and my concern. Instead arguing that this can not happen etc.. etc..

AITREL SUCKS!!!!

Aug 13, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

Hello Team,

This is Madhusudhanan and my broadband Number is [protected]

I have been using air tel broadband 3G for past six months. I am facing speed issue from the beginning of internet usage. I intimated this issue many times to airtel customer care technical support team but my problem is not yet solved. The broadband is working less than 100 KBPS. Due to this i can not able to use the internet and i am paying my monthly rental without using internet.
Recently i contacted the customer support team many times. They committed call back to me from back end team but i did not got any calls.

Finally i spoke with the team leaders of technical support team leaders (Mr.Hari, Mr.vinodh, Mr. Sakthivel). They intimated me that they sent a mail to back end team.
They also intimated that my 3G service is not yet updated properly and this is the reason for my speed issue. I have raised number of complaints.

Still my problem is not yet solved. Its really hurting to pay for a 3G service which works less than a 2G speed (less than 100kbps). I am also unable to utilizing my internet usage and forced to pay the monthly bill.

This is for your information i have full network tower access.

I have attached some of the message and screen shot for your references.

Name:
Number: AD-airtelMO
Content:
Thank you for calling Airtel.Your request has been registered with us.The Service Request No.is 41638020.We will get back to you by 24-JAN-2012 15:30:00.
Time:[protected]:42:10

Name:customer care
Number: 121
Content:
Presently there is no 3G data plan active on your number. To avail a data plan of your choice SMS 3G to 121
Time:[protected]:10:46

Name:
Number: AD-airtelMO
Content:
Thank you for calling Airtel.Your request has been registered with us.The Service Request No.is 41697687.We will get back to you by 30-JAN-2012 09:30:00.
Time:[protected]:14:53
Please solve my problem as soon as possible.

Thanks and Regards,

Madhusudhanan
[protected]

Aug 13, 2020

Complaint marked as Resolved

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M

Mohammed Nadim

from Pune, Maharashtra

airtel data card — Bandwidth issue

Dear Sir/Madam,

I, Mohammed Nadim, am using the Airtel Data Card (# [protected]) and am extremely dissatisfied with the service. I am using the UNLIMITED PLAN for Rs 999. I had subscribed for this service from the AIRTEL CENTRE, NEW MARKET. That time I was promised that I will get a committed bandwidth of 236 Kbps but all throughout the month, the bandwidth which I am getting ranges from 30 - 70 Kbps. I have tried complaining about this at the Customer Service Call Centre but to no avail as the calls keep getting bounced from one place to the other.

I am so dissatisfied with the service that I feel like discontinuing with the service.

Please advise accordingly.

Thanks and regards,
Mohammed Nadim
Personal Mob: [protected] (Vodafone)
Data Card No: [protected]

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M

mehulzala

from Coimbatore, Tamil Nadu

bandwith is very lowest please help me...

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Address: Chennai, Tamil Nadu

Without my permission, Gyan Service is activated for my mobile [protected], How it is possible,

and mobile share service is also activated. I have sent so many mails to Customer care.

Deactivate these two services immediately. Otherwise I will file case in consumer court

Aug 13, 2020

Complaint marked as Resolved

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S

shilwanti devi

from Kolkata, West Bengal

AirTel — services deactivation

airtel wap subscription text based services deactivation
by mistake i had accepted airtel wap service on my mobile but now i want to stop it. i have already called to airtel customer care but till now they couldn't stop it. So i requested you to stop airtel wap service on my mobile as soon as possible. Everyday rupees ten (Rs 10) is being debited to my account. This is being happening from past Seventeen days. My Mobile no is [protected]
I am not getting positive response from Airtel customer care centre as well.
Thanking you!

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C

Chintaman Deore

from Bengaluru, Karnataka

AirTel — Services Deactivate

mycell number is [protected] and my Service has been activated in the first week of jan-09.i want deactivate it. for that same reason i have registered my request more than ten times but fevourable reply from your side is yet to be received and my refundable amount is also not get yet. please do the need full fevoure me at earliest.

Regards
Chintaman Deore
[protected]

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S

Santhosh Kollaikkal

kindly deactivate my http://gofun.in service as its charging me 10Rs. after every 7 days.

I no longer want to avail this service kindly remove it as soon possible.

My mobile number [protected]

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S

S.SUBRAMANIAN

from Nellore, Andhra Pradesh

Dear sir,

I am subramanian.My mobile no is [protected]. i will send any message to airtel. But your people deduct the amount 15 .00 /- for missed alert.

What baisis you activate the missed call alert faclites.

we d, ont want this facilities. i want to explain.

Iam going to court.

Iwant reply with in 1 hour.

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U

urvashi kaul

from New Delhi, Delhi

AirTel — services deactivated

To the person concerned:

To the person concerned:

This complaint is in furtherance of interruption of services of my Airtel no [protected].I recently got a new post paid connection. The services were fine, till the time i got a message that the services will be deactivated due to the non-verification of residential address. Further would like to mention that, no one had come from the Airtel office to verify the details and i don’t understand how going to the Airtel retail outlet will serve the purpose of verification if i have already submitted required documents with the same.

So I request you to please activate the services ASAP!!

Thanks

Urvashi Kaul

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K

kansingh gehlot

from Chandigarh, Chandigarh

my self kansingh gehlot my no. is [protected]
i am using airtel services to contact but company not responding me about a particular service of start sona and taking unauthorized charges even after deactivation of service . plz help me to come out of this great problem as soon as possible. thanks.

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S

sharmavj1406

from Gurgaon, Haryana

May 25, 2011

AirTel — Service Deactivated

Since 2002, I'm using [protected]. It was a prepaid connection. In 2008 an offer came to get lifetime validity paying Rs. 1000, which I did. Somehow I wasn't using the same number for last 2 months, though SIM was with me. Now on 26th May when I checked, number has been allotted to someone else. Now can I get an explanation on this. I mean how can a number with lifetime validity been allotted to someone else without getting an prior approval from me.

Now, amazing part is Airtel Customer Service, N00bs sitting over there don't know anything about customer Service - they are rude and asked me to contact nearby service center.

I NEED MY NUMBER BACK.

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S

sharmavj1406

from Gurgaon, Haryana

May 26, 2011

You may call me here : [protected]

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H

hhh1

from Gurgaon, Haryana

Sep 19, 2011

sir my airtel number [protected] has automatically activated with a service"models video club'.i m receiving messages from 56363 and my balance is reducing day by day.i've complained you a week ago about this.plz take some proper action.
plz deactivate it.

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A

arunapawar9

from Mumbai, Maharashtra

Feb 1, 2012

pls send the call history of my airtel prepaid no.[protected] of last two months on my email id [protected]@gmail, com

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R

Rubathi saranya.j

from Goalpara, Assam

Feb 11, 2012

please help to deactivate my airtel prepaid sim through online, i couldn't find link...pls contact my mail rubathi.[protected]@gmail.com

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A

asarangaram

from Mumbai, Maharashtra

Feb 15, 2012

I m facing similar problem. Airtel should solve this problem as a whole and should not make every customer to make a complaint and address the individual case. Please ensure, you don't do such activation yourself. I have send email to your [protected]@in.airtel.com and waiting for your response.
I always get a call from a delhi number telling various services. But no where I could find how to stop that call. Its repeating almost daily.!

Please publish how people can stop such annoying messages and calls.

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S

SSK_419

Sep 7, 2012

I have AIRTEL Postpaid Mobile Service.. I was using this since 6 years and thats deactivted without consulting me... they say I had raised request to convert it to Prepaid..
Now since 4 days they are saying they will activate it in 24 hours however its not yet activated..

All the times AIRTEL managers say they will call me back but they dont.. I tried Manager's number but the lady is not picking my phone now..

Still they can not tell me exact time when they would activate my number...

Very Poor service by AIRTEL adn their CUST CARE is disgusting..

Reply

Airtel Customer Care

from Mumbai, Maharashtra

Sep 10, 2012

Verified Support

Namaste (SSK_419),

This is to inform you that your concern listed on 07 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Address: Bangalore, Karnataka

this is Hari and my no is [protected],
Complaint no 1. my std, isd out going calls has been deactivation without informing to me also without any reason. i just talk to Custmercare peoples and they said, STD, ISD facility not yet activated on my number, i am surprised: i have been using this number since last 2.7 years.

complaint no 2. i am unable to surfe internet on my mobile (i used Iphone 4) already activated 98/- pack 1GB per 1 month, i am using this pack since last 1.5 years.

thanks
Hari
[protected]

Aug 13, 2020

Complaint marked as Resolved

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C

Complainant6789674

from Mumbai, Maharashtra

Airtel — automatic deactivation of STD facility

My STD facility has been disconnected since last 3 weeks and this has been happening for the last 3 consecutive months. Inspite of repeated complaints to customer care and to airtel gallery at bandra west, my problem has not yet been solved. I am utterly disappointed by the kind of service provided by airtel to a loyal customer like me. I require the STD facility urgently.

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Address: Rewa, Madhya Pradesh

sir, my airtel landline no. is [protected], i had comlaint for disconnection of this no. on 16/10/2011 with comlaint request no. 5773670 to the customer care, but they didnt disconnected it at that time.
they disconnect my airtel landline no. on 20/01/2012 after my second complaint of disconnection with request no 10349296.
now they send me connection bill of rupees 1800
but why i pay the bill if i had complaint it before on 16/10/2011 for disconnection.
its not my fault, i have complaint no 5773670. now what i do, and i cannot pay bill because i had nt use this airtel connection since 6months.kindly suggest me your suggestion on my phone no. [protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: South Delhi, Delhi

Hi,

I am not at all happy with airtel customer care service provided. I have contacted customer care with queries and i get diiferent answers everytime. I am listing below some incidents i faced:

1. I called customer care to know if an a-la-carte pack can be formed out of chota packs. The first person who attended my call told that it can be done. However when i called the second time for the procedure to activate this i was told it cant be done leaving me completely confused

2. I had purchased digital tv via airtel customer care. The account holder name entered is entirely wrong.

3. IThe main issue here is setting up an al-la-carte package.
I have been contacting airtel every now and then for correct set of channels which I require.
There seems to be some issue with the site because I had selected the following list of channels:
Channel List:
1. ASIANET
2. AXN
3. KAIRALI TV
4. KIRAN TV
5. SURYA TV
6. Movies Now HD
7. STAR GOLD HD
8. STAR WORLD HD
9. STAR PLUS HD
10. COLORS HD
However STAR WORLD HD and STAR GOLD HD are missing and STAR GOLD was activated from my original list.
Due to this i thought of adding STAR WORLD HD as top up which i thought will get added to my al-la-carte package. Instead this deducted 17 rs from my balance. I instantly unsubscribed but the balance was not refunded. Request number 15889609 has been raised for the same.

Also I resubmitted my request and in my acknowledgement mail STAR GOLD SD and STAR WORLD SD had been selected while I had selected both in HD. Please look into this and rectify the issue as its quite frustrating for me to call customer care and explain them the channels I need.

Please check below the actual list of channels I require:
1. ASIANET
2. AXN
3. KAIRALI TV
4. KIRAN TV
5. SURYA TV
6. Movies Now HD
7. STAR GOLD HD
8. STAR Movies HD
9. STAR PLUS HD
10. COLORS HD

Please activate the above list of channels on priority and kindly implement a better solution for customers to select or deselect channels for al-la-carte as per their choice.

Kindly respond ASAP.
I have dropped a mail to '[protected]@airtel.in' on the above issue as well.

below are my contact details:
email: [protected]@infosys.com
Number:+91 [protected]
Customer ID: [protected]
RTN:- [protected]

Aug 13, 2020

Complaint marked as Resolved

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P

pisces.sky09

from Chennai, Tamil Nadu

Feb 3, 2012

Hi Team,

Please specify what resolution has been provided.
Will i be able to select the right set of channels through al-la-carte site now??

Thanks

Reply

P

pisces.sky09

from Chennai, Tamil Nadu

Feb 6, 2012

Hello Airtel Team,
I am still awaiting your response.
Please respond on the issue faced.

Reply

S

sunder lal saini

from Mumbai, Maharashtra

Nov 1, 2014

Airtel Digital TV - A-La-Carte Pack

I am not at all happy with airtel customer care service provided. I have contacted customer care with queries and i get diiferent answers everytime. I am listing below some incidents i faced:

1. I called customer care to know if an a-la-carte pack can be formed out of chota packs. The first person who attended my call told that it can be done. However when i called the second time for the procedure to activate this i was told it cant be done leaving me completely confused

2. I had purchased digital tv via airtel customer care. The account holder name entered is entirely wrong.

3. IThe main issue here is setting up an al-la-carte package.
I have been contacting airtel every now and then for correct set of channels which I require.
There seems to be some issue with the site because I had selected the following list of channels:
Channel List:
1. ASIANET
2. AXN
3. KAIRALI TV
4. KIRAN TV
5. SURYA TV
6. Movies Now HD
7. STAR GOLD HD
8. STAR WORLD HD
9. STAR PLUS HD
10. COLORS HD
However STAR WORLD HD and STAR GOLD HD are missing and STAR GOLD was activated from my original list.
Due to this i thought of adding STAR WORLD HD as top up which i thought will get added to my al-la-carte package. Instead this deducted 17 rs from my balance. I instantly unsubscribed but the balance was not refunded. Request number 15889609 has been raised for the same.

Also I resubmitted my request and in my acknowledgement mail STAR GOLD SD and STAR WORLD SD had been selected while I had selected both in HD. Please look into this and rectify the issue as its quite frustrating for me to call customer care and explain them the channels I need.

Please check below the actual list of channels I require:
1. ASIANET
2. AXN
3. KAIRALI TV
4. KIRAN TV
5. SURYA TV
6. Movies Now HD
7. STAR GOLD HD
8. STAR Movies HD
9. STAR PLUS HD
10. COLORS HD

Please activate the above list of channels on priority and kindly implement a better solution for customers to select or deselect channels for al-la-carte as per their choice.

Kindly respond ASAP.
I have dropped a mail to '[protected]@airtel.in' on the above issue as well.

below are my contact details:
email: [protected]@gmail.com
Customer ID: [protected]
RTN:- [protected]

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M

Methew Taylor

from Jalandhar, Punjab

Apr 30, 2018

hi, sir sorry for the troble you have to face let me expalin you exacly the ala-carte paclage is the selfmade package which can be only made self by the coustumers self and theper day charges will depends upon the amount of package you have mde it take aproximate 48 hours for activation of this pack and just call coustumer care and just ask for the steps to make self your ala-carte package at our airtel website

revert me back f face issue my name is akshay from jalandher

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N

nanu rawat

from Delhi, Delhi

May 2, 2018

my select channel list send jpg file please stard my select channel list

A-La-Carte Pack - Comment #3083837 - Image #0

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I

Ilyas Mohammed

from Hyderabad, Telangana

Feb 25, 2019

The ala Carte selection made both through airtel digitaltv.com and through TV challan No. 998 both have not been accepted by Airtel Digital TV and the local call center is overloaded by customers and the local call centers is issuing 45 applications for God only know, why? This is cheating and time consuming tatics. Regretable.

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Address: Mumbai Suburban, Maharashtra

my mobile no: [protected], i have two more connections of airtel prepaid, that no's are [protected] and [protected], I am facing network problem from 6 months, i gave a complaint about the signal strength saying that i am facing problem with the mobile signal when i am in home or near my resident area, which is Bhushan niwas, D-3, Room no 5, Kajupada, Andheri - Kurla road, Near Maxus cinema (sakinaka), Kurla (W), Mumbai 400072. i raised a complaint from last 6 months, after 7 week airtel customer care executive had called me and the problem description after one day he again called me saying that the problem had been traced and it has been resolved but still i face same problem, at present i am thinking to change the service provider, because the airtel is not brother anything, about there customers, i am the customer from past 6 years so please look in to problem as solve it or else i will change the service.
My contact e-mail id is [protected]@gmail.com

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Address: SAS Nagar, Punjab

I m Gurmeet Kaur
I am using a Airtel Prepaid No. [protected]. A service name "choose nokia life tools learn english" activated on this no before some days ago without my information. I receiving daily one or more than one SMS from AIRTEL (thank you for choose nokia tools learn english.you have charged Re 1 for 1 day. You have been charged Rs. 1.00).
I just called to Airtel customer care for asking about this and also request to
remove this service from my No. They give me an request reference no
ROVAD[protected] at 11jan2012 and said services wilI be removed.

but this services is activate on my no. Daily Rs. 1.0
debit from my mobile no. Every time when i called to customer care they give me
new request reference no even i m approch to nodal officer but they said same . I have So many request reference no. like

CBDOV[protected]
ROVAD[protected]
ROVAD[protected]
CBDOV[protected]
ROVAD[protected]
CBDMO[protected]
ROVAD[protected]
PR[protected]

Services is still activate on my Mobile No. I am very much seek with AIRTEL. I have written mail to Airtel Customer Care, Airtel Nodalofficer and Airtel Presence. But Result is ZERO. Daily Balance is being debit from my mobile no. Please give me any solution ASAP.

Aug 13, 2020

Complaint marked as Resolved

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Address: West Bengal

I am a airtel pre-paid customer for many years. Last few months I am getting pestered constantly with messages to free downloads or new entertainment services, which I just reject or ignore. The trend is that after sucg messsages for few days I suddenly get a message saying 'HunganaClub-Video Port service is activeand you are being charges Rs 5 per day'. Similar message with other service and rates have come. Some of the messages have a stop service comment and some don't. I had connected with airtel customer support to stop all services but the cycle starts again ina few days time. I now need help to get this circus stopped permanently and all deductions refunded.([protected]). Airtel is charging me for total nonsense and unwanted services.

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A

anup gakkhar

from Bengaluru, Karnataka

Airtel — IMPOSING AIRTEL LIVE SERVICE

IF THERE IS A COMPETITION FOR BEING A LEADER IN CHEATING AND FRAUD, NO ONE CAN BEAT AIRTEL WHO IS IN THE HABIT OF LOOTING THE CUSTOMERS THROUGH UNSCRUPLUS MEANS.YES ! I AM BEING CHARGED FOR THOSE SERVICES WHICH I NEVER REQUESTED TO START .THE TREND OF LOOTING DOES NOT END WITH ONE UNWANTED SELF STYLED IMPOSITION OF AIRTEL LIVE SERVICE BUT IT CONTINUES AS A CHAIN ON REGULAR FEATURES.
I GOT FIRST ATTACK OF SUCH TYPE OF CHEATING BY ACTIVATION OF VAS PACK FOR RS FIFTY.WHICH I NEVER SUBSCRIBED .THEN IT WAS THE SECOND TIME I FOUND 50 RS GOT DEDUCTED AGAIN AFTER AMONTH THEN A NEW SERVICE MISSED U WHICH I NEVER ASKED FOR GOT ATTACKED AT MY NUMBER [protected]
IHOW CAN THEY IMPOSE THEIR IRRELEVANT SUBSCRIPTION ON CUSTOMERS.
CUSTOMER CARE BECOMES UNAVAILABLE FOR SUCH TYPE OF CASES A
ANUP KUMAR

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M

Mushtaq Ahmed

from Jaipur, Rajasthan

Airtel India — Unwanted services and false charges

Sir
I was infomed that Archies_comics_wap subscription is enable to my mobile phone [protected]without my permission from message centre 64611010 and every week they are charging Rs10/- form my paid account. I had made complaint (No.[protected]for this and still they are practising the same . Kindly do the needful and all the amount deducted so far may please be reimbursed to my account.

with regards

Mushtaq Ahmed
Lecturer Computer Engg
D-37 staff colony MNIT jaipur

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S

sandeep goel

from New Delhi, Delhi

dear sir,
i have an airtel mobile no.[protected], from last six month(approx.) you have changed my plan with out my prior information and confirmation, form the payment dept. every third or fourth day i received a call to make a paymentand also please dis-connect my exit number, i have told each and every call that is the problem(said above) they promised me that i will sort-out this problem with in two or three days but after three days another person calling and saying to make a payment. now iam tired to explain my complaint every day.every month your are charging late payment fees but no response recieved in this regard.

you are requested to please make a correction and revert on my mobile no. [protected] as your earliest possible.
please do the needfull.

sandeep goel
ak-6, shalimar bagh, delhi-110088
[protected] / [protected](alternate no.)

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A

ambiarun

from Bengaluru, Karnataka

Jan 29, 2011

hi anup kumar and good morning to you . it"s me arun sharan from banglore. And iam very much agree to your complaint.I am also facing the same problem taht you had already faced and still now facing. But now i want to find a solution for this big problem and walso want to escape from this type cheating and frauding. And i want you also to help and support to find the solution and way of escape from this type of cheating.will you help me and support me?

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S

shake94

from Mumbai, Maharashtra

Mar 16, 2011

Airtel — DON'T GET UNWANTED MESSAGE

RESPECTED SIR/MADAM

MY NAME IS PAN SINGH N NUMBER IS [protected]. I AM VERY MUCH WORRY ABOUT THE UNNECESSARY N UNWANTED MESSAGES FROM THE COMPANIES,PRODUCTS,& MANY MORE VIA AIRTEL.I DONT KNOW HOW TO READ ENGLISH.I GET MESSAGES FROM GIVEN ABOVE COMPANIES VIA AIRTEL.I DONT WANT TO GET ANY KIND OF MESSAGES VIA AIRTEL.PLEASE HAVE ACTION MY QUERY AS SOON AS POSSIBLE.
THANX
WARM REGARDS
PAN SINGH
CONTACT NUM:- [protected]
IF ANY QUERY PLEASE CONTACT ME ON ABOVE NUMBER.....

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Address: North Delhi, Delhi

I had been using my Airtel prepaid connection [protected] for more than 10 years. For some reason my connection was not used for nearly three months. On August 18, 2011 the connection was successfully recharged for Rs. 444 and a confirmation was given through an SMS confirming the same. But I was not able to use the connection. On my follow-up with the Airtel I am informed that the connection has been deactivated on August 19, 2011 for not charging during the last six months.(whereas just a day before the mobile was successfully charged ). Now the connection has been given to other subscriber. On calling my earlier number there is no response.
Airtel has first disconnected my connection causing me great inconvenience and charged me Rs. 444 for no reason. I request Airtel in the matter the responces given by 121 or nodalofficer are very strerio type with no concrete reasoning.

Regards

simi

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Address: Pondicherry, Puducherry

Hi,
I am jayapragash, Using AIRTEL for the past 6 years. Many times I spoke to the AIRTEL customer care for different issues, none of the time they solved my problem. If I keep-on call them until my problem get resolved, They will say that they are going to transfer to supervisor, but the phone will ring and no one will pick up the call. If you keep on try, they will block your number where in your call wont be routed to the customer care executives.

For the past 15 days my GPRS get disconnects and connects more than 25 times a minute. So i receive the balance message for each disconnects. Because of this my mobile screen will be of massages only, If anyone calls me I couldn't identify the name because the messages will hide the caller's name. In this regards, I spoke to customer care executives, but i am helpless. Same thing happened which i have mentioned in the above few lines.

Reference:
Network: Airtel
Mobile no.: [protected]
GPRS Plan:98 rs.

If action is not initiated, I have all the recording which I spoke to the customer care executive, I will publish those things in media, internet-u tube, news papers under a suitable name.

Regards,
Jayapragash J

Aug 13, 2020

Complaint marked as Resolved

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Address: Jaipur, Rajasthan

Hi,

Today (30.01.2012) i got call from number [protected] at 8.28 AM and it seems like call from Pakistan (due to ISD +92), it was a missed call but unfortunately i replied this call at around 10.25 AM, I heard some voice but wan't Hindi or English so i immediately cut that call.

Kindly suggest me how to deal with this matter.

Bharat Sharma
[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Kanchipuram, Tamil Nadu

Hi

When I try to connect to the internet I get an error message in the browser ADSL link is down (Airtel Broadband - Account # [protected]).
I have checked the Wi-Fi modem (Binatone) and in that the Power and Wi-Fi line show red and green lights. However there is no signal in the DSL button in the modem.

Yesterday night I tried many times to reach to the Airtel technical team but they never received the call.

Request you to fix this at the earliest.

Regards
[censored]ij Gupta

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