Airtel Complaints & Reviews

RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

From 1 year complaint had raised on my number team had visited in my location we are staying next to National Highway but no network of airtel

5 times team visited but still no Resolution

I had approached to Zonal Manager of Jalna Shailesh BHAGADANE SIR [protected]

he had sanctioned my land for Tower Installation Process but still paper work not signed

Please intimate me when paper work will be signed from JALNA AIRTEL NETWORK TEAM OF TOWER INSTALLATION

Allternate Number
[protected]

I have placed a MNP request from Idea to Airtel and it shows completed on 5th April but no network is coming. Also my Idea network have stopped after the request completion. I went to Airtel store and they swapped my SIM and asked to wait for 24 hours but still not getting the network on the swapped SIM as well. Now Airtel Store having no idea as what to do. No one is helping on the issue. These Airtel Store support person are having no knowledge as how MNP request works.

I'm not able to use my mobile and its coming as out of service. This was a very bad experience for me.

My mobile number -[protected], post porting, whenever anyone tries to call comes as does not exist. Not able to get OTP as well.

However able to.make outgoing calls.

Please help !

RESPECTED AIRTEL HIGHER AUTHORITIES DEPARTMENT

This is my Bharti Airtel Number
[protected]

Address
Room 27 pimplegaon Mali gansanghi taluka District Jalna Maharashtra 431207

Huge network problem indoor and outdoor

New sim card taken no network for call

Arrnage network for us

Send network team for checking network coverage

I m providing allternate number for Communication
[protected]

As the Network is poor, I’m porting my sim to another better network. But, I cannot send any messages to 1900. It shows, ”Message failed to send.” I need to port. So do the necessary things!!

Jan 2021 bill for Airtel No [protected] received on 03 Jan 2021, was paid on the Airtel Portal using my Citiank debit card (No ending 2013) from my Citibank account No ending xxxxxx808 on 03 Jan 2021, and tis debited to my a/c on 05 Jan 2021. The Airtel portal for postpaid mobile does not have the feature of forwarding the transaction to a email id or to print the transaction page - this feature is present in landline/broadband. Hence the payment transaction reference No which is 210103xxxxxx was not noted by me since I did not have any issue till the payment of Dec 2020 bill. Since 30 Jan 2021, I have been a) hounded for the payment which I have already made on 03 Jan 2021 b) asked repeatedly for the Reference No which I did not note down c) being charged for Late Payment Fee of Rs 100+GST d) services have been suspended, pending the payment of "outstanding"/"overdue". I have made subsequent paymets of Feb 2021 bill on 14 Feb 2021 (Ref No[protected] and Mar 2021 bill on 09 Mar 2021 (Ref No[protected]. Somehow the 03 Jan 2021 payment has not been accounted and I have submitted the Citibank payment alert mail date 03 Jan 2021 when the amount of Rs 470.82 (being the bill amount) was debited to my a/c and credited to Airtel. The actual debit to my a/c in Citibank was made on 05 Jan 2021. I have even submitted my Jan 2021 Citibank statement in PDF form with the password to access the detailed statement, and to prove that the said payment was not reversed. I written to 121 & Appelate.kk where I have been put into a loop - every time the mail response is the same - its asks for that elusive Reference No which I have not noted down. It is more that 2 months and there is no resolution in sight to this deadlock. From my side, I confirm I have made all payments and within the relevant due dates and yet I am being treated as a defaulter/late-payer. Request someone senior and intelligent and diligent to please close this matter once and for all. Thank you.

In April month bill I found an additional charge of Rs. 27 plus taxes against Voice special numbers service availed on 29th March. As per my bill plan all voice calls are free. They have charged for calls starting with 1860. In bill plan this was never mentioned it will be charged. Now a days most of the banks & other companies give customer care nos starting with 1860. How a customer can connect to banks or any other company customer care if airtel is charging customers for nos starting with1860.

I want the charges to be removed from my bill as soon as possible and Airtel should stop indulging in such practice of charging customers for numbers starting with 1860.

Airtel has charged for some unknown international sms in my Feb 2021 bill. I have raised complaint multiple times in their app but this issue is not getting resolved fully. They just close this call without even talking to customer to understand the full issue. 2 sms each charge Rs.5 along with taxes. Message date mentioned in bill is 5th Jan 2021. This is happening frequently for past few years. Airtel is not taking any action in spite of multiple mails sent & escalated to nodal officer in past. They are not able to show any proof how this msg was sent. I get plain response this is due to usage of apple iphone. How airtel can charge customer without any sms history being registered in mobile & not sent by customer. Kindly look in to this issue for full refund. Also how to avoid this issue in future for apple iphone.

I had submitted Rs.450/ via Airtel bank on 22nd March, 2021 for getting Fast Tag for my car UK 07X2432 Airtel was unable to deliver Fast Tag by 5th April, 2021 .Even the Airtel is still showing the status validating for Fast Tag. During this time period, I talked at Toll Free No. 400 three times to make the process fast as I had to use it. At last, I purchased Fast tag at Toll on the way Dehradun to Haridwar via IndusInd Bank on 5th April, 2021. At Toll, within 5 minutes it was activated by IndusInd Bank employee. and deduction at Toll was made through Fast Tag.

Now, I have informed Airtel at Toll Free No. to return my money Rs. 450/ back to me due to very very delay of delivery the Fast Tag. Now, at Toll Free No. they are saying no to return my money back to me.
Abhay Kumar Saxena, Assistant Director, Forest Survey of India, Dehradun Uttarakhand
Mobile No.[protected] and [protected]@hotmail.com

When I make a call from jio network to Airtel it drops the call without ring. If I make a call from another network it connects immediately.

Regarding call drop I tried to contact customer care 121 and 198 official number but the call is not taking the 9 number for customer executive . And disconnected the call.
Tried a lot of times to reach customer care but no use.

The call drop issue from jio so I spoke with jio care they suggested to contact Airtel. But Airtel Neve allow to speak with customer care on 121 .

03/04/2021
[protected]
refund money

On 30th march I have recharged of rs 199 through net banking from HDFC Bank, but recharge is not credited and my money is deducted from my account. So, kindly return my deducted amount on the same account. My Txn ID:[protected]

Please close my Airtel payments bank account

My airtel dth monthly rent i rs 175.82/- For 30 days the daily burn rate will be rs 5.86/- insted of deducting 5.86 rs per day but they are deducting 6 rs . So that the monthly recharge is only lasting for 29 days . Can verify the screenshots for the reference

Wrong number reacharge [protected]
Refund money

Paid my broadband bill thrice as it showed OPT error occurred and when i checked thrice the money was deducted. I need the extra money paid back ASAP.

Wrong number reacharge [protected]
Please refund amount

Hi,

I will request you to file a complaint against Airtel gallery in 4 bunglows, opposite Kokilaben hospital, Mumbai.

There has been a serious case of misconduct, wrong and misleading information by your store.

We had bought Airtel mify (hotspot) from your store in November 2020. When we bought it we were told that the hotspot doesn’t support prepaid connection and we will have to only buy a postpaid one.

We agreed to it then and went ahead with our postpaid connection.

Since our hotspot wasn’t getting used today (April 3rd 2021), we wanted to cancel it. So I went to the gallery in the morning again.

Out of curiosity I asked them again if I can just convert this into prepaid. They said it’s not possible. He told me that you can take a free sim card with this pack since it’s not getting utilised. I agreed to it and activated a new SIM card.

When I googled I realised that repaid can be used on mify hostpot.

I went again for cancellation or conversion to prepaid.

Things I was told by your executive which were misleading by your executive during my 2nd visit in the day:

1. You have just activated a new sim card it’s against our polices to cancel it for 120 days. So we can’t take a cancellation request.

2. You cannot use prepaid SIM cards on Airtel Mifi as it uses a hybrid sim card which comes along with the router.

3. In case you use a prepaid SIM card it might work for a while but will later start giving issues because of there is bandwidth difference between both and the router will not support it.

We had a long argument where I asked them to show me proof about what they are saying. After arguing back and failing to provide with any proof they agreed to cancel my sim cards and provide me with a new pre paid simcard.

Just to let you know the prepaid simcard it’s working absolutely fine.

I want both my numbers cancelled. I am not paying a single penny of my unbilled amount. I want a strict action to be taken against the Airtel gallery and their employees for the malpractices being followed.

If this doesn’t happen I will post this all over social media and go to consumer court for providing us with Misleading information.

I will request you to file a complaint against Airtel gallery in 4 bunglows, opposite Kokilaben hospital, Mumbai.

There has been a serious case of misconduct, wrong and misleading information by your store.

We had bought Airtel mify (hotspot) from your store in November 2020. When we bought it we were told that the hotspot doesn’t support prepaid connection and we will have to only buy a postpaid one.

We agreed to it then and went ahead with our postpaid connection.

Since our hotspot wasn’t getting used today (April 3rd 2021), we wanted to cancel it. So I went to the gallery in the morning again.

Out of curiosity I asked them again if I can just convert this into prepaid. They said it’s not possible. He told me that you can take a free sim card with this pack since it’s not getting utilised. I agreed to it and activated a new SIM card.

When I googled I realised that repaid can be used on mify hostpot.

I went again for cancellation or conversion to prepaid.

Things I was told by your executive which were misleading by your executive during my 2nd visit in the day:

1. You have just activated a new sim card it’s against our polices to cancel it for 120 days. So we can’t take a cancellation request.

2. You cannot use prepaid SIM cards on Airtel Mifi as it uses a hybrid sim card which comes along with the router.

3. In case you use a prepaid SIM card it might work for a while but will later start giving issues because of there is bandwidth difference between both and the router will not support it.

We had a long argument where I asked them to show me proof about what they are saying. After arguing back and failing to provide with any proof they agreed to cancel my sim cards and provide me with a new pre paid simcard.

Just to let you know the prepaid simcard it’s working absolutely fine.

I want both my numbers cancelled. I am not paying a single penny of my unbilled amount. I want a strict action to be taken against the Airtel gallery and their employees for the malpractices being followed.

If this doesn’t happen I will post this all over social media and go to consumer court for providing us with Misleading information.

My airtel sim is showing access error
Sim showing network
But i am unable to call or message
Why this??
This is happening since two days
I am not receiving any messages or calls
The sim card is 4g
I am unable to make calls
And messages
I tried reboot process but didn't work
I tried using sim card in another handset
Sim card showing disabled in other phone too
Please sort out this?