Airtel Complaints & Reviews

I am Customer of the Airtel Fixed line no.[protected], having a monthly plan of Rs. 799 + taxes. I was used to pay the bill for 6 months.

On 22.11.2020 a bill was generated for 6 month with a 799 plan and I had paid it. and the same was repeated on the next due date, i.e, 22.05.2021.

Airtel has reduced its Plan Rates on 07.09.2020, but they did not intimated and nor changed our plan from 799 to 499 on next due which was on 22.11.2020.
In May, 2021, I had ordered an Airtel Fiber Net for my home, then I came to know about the new plans. then i asked Airtel customer care for adjust my excess money paid with my future due, so they simply denied and said you need to call in september, 2020. but now nothing can be done in this regard. they don't have a simpatthy on me. At that time I felt LOOTED. The Customer care executive changed my plan on 5th june, 21 from 799 to 499, and that's all. Airtel Customer care had served their job. My money is nowhere in the picture.

I had called them two times, both times I didn't get a solution for my problem. Once the complaint was not registered and next time the complaint was Registered and Resolved. But my Money which is paid in excess is with Airtel.

And one thing more during this conversation it took 2-3 days, and you had charged 100 + tax, another charge as late fee, As I had not deposited your may bill on time which was actually wrong and I was calling customer care to adjust my previous extra money that i had paid. You had taken money which is more than due amount, then how is this late fee charged.

Kindly See the issue, Airtel Adds that they want Zero Complaints in India, but sir frankly speaking, is tarh se to bahut mushkil hai aapke liye, I am your 20 Year old Customer. I am having Fixed line at shop, i am also having Fiber in our home, our 5 personal mobile phones each and every thing is of airtel, but this time i am really fed up with this all.

Please reply accordingly,
My next step will be decided after your action.

My sim not provisioned proof miss matched please can u fixed

Hello
I recharged my mobile on 31st July 2021 with a prepaid pack of rupees 100 .
Unfortunately the amount was debited from my bank account but the recharge was not done .
Kindly revert & address my query
Thank you

I brought a new airtel sim last year but the retailer submitted my sir name wrong. I didn't know about this until my SIM get damaged. Customer care person says i cant change owner name. I got same number somehow by swapping but i can't continue using it for future because of the name and it's completely company's fault. I want my name to be corrected.

Hello
Yesterday I recharged no. [protected]
with
1. Data recharge:48 rs
Transaction ID:[protected] [12:41pm]

2. Talktime recharge: 79 rs
Transaction ID:[protected] [11:52pm]

The old recharge isnt queued up

The recharge isn't updated ..data pack validity isnt extended..

Kindly confirm the recharge and extend the validity

Hello
Yesterday I recharged my no. with
1. Data recharge -48 rs
Transaction ID [[protected]]

2. Talktime recharge_-79 rs
Transaction ID [[protected]]

The 79 rs recharge isn't updated on my no.
Data validity expires even after I did the recharge
This didnt queue up

I am in urgent need to receive an otp for an online procedure. But my sim is not receiving any otp as there is no network. Please help

Hello, I'm Rahul adwani and I'm Airtel user and my contact no. is (PROTECTED). Yesterday on (07/08/2021) I tried to do my recharge from Google pay and the money was debited from my account, but the recharge is not confirmed yet. Today is (08/08/2021).

I and few of my fellow housing owners have come across a serious problem with respect to the forceful installation of mobile tower even after requesting to stop the work which is not appropriately done with respect to the distance and also not keeping in view the adverse effects post operationalisation of the same.

An Airtel mobile tower is being installed almost on top of our houses which is not even away more than 15 mtrs from our houses. The building on which the tower is getting installed is an educational institution namely Ranjit Bed College owned by the same individual getting the tower installed.

Further, the tower is getting installed just overhead of our homes which are built within the frame of (15 - 20 meters) from the tower.

We would like to lodge complaint on behalf of residents of Bandhu Rakh, Kunjwani, Jammu, J&K, INDIA against the installation and functioning of mobile phone tower consisting of atleast 4 GSM and some parabolic antennas, thereby putting the life of residents in hazardous and tensed situation.

As you might also be aware of the fact that, the Mobile Tower has to be installation approx.50-100 meters away from the residential area or as per the count of the antennas due to the emissions of high intensity electromagnetic radiations.

The same was escalated via telephonic conversation to the installing firm namely Ericsson and inturn to the authoroties of the primary company, Airtel communication but all in vain as no one is ready to listen to our request and the installation and structural work towards the operationalisation of it is continued in double speed to avoid any interruptions.

As per the rules, it is the necessary for any tower company to take the concent / No objection certificate from the society which was bypassed as it was known to the sole agencies that the same will be turned down, as proper SOP's were not in place.

We therefore request and urge you, to kindly look into the matter personally and the above stated tower be removed immediately from the residential area in order to prevent further damage to the health of innocent people of the society

Society Residents
Besides Ranjit Bed College
Bandhu Rakh, Kunjwani
Jammu

Airtel network coverage problem indoor outdoor Both Biswajit Rana [protected] my area 721427 Harranamaldiha deshopran airtel mobile Tower installation fraud airtel

Airtel network coverage problem indoor outdoor Both Biswajit Rana [protected] my area 721427

I have been using Airtel since 10 years now, despite being such a loyal customer since the past 2 years, I have not been getting any network, people are never able to reach me, I’m always out of service area, this happens to me irrespective of the city I’m in, this is a threat to my safety and it makes me feel redundant having to recharge so much and yet get so services.

I have also lost valuable opportunities due to being unreachable and have been told that my phone is always switched off.

I’m fed up of their service and I have faced multiple situations where I struggled because I wasn’t able to reach anyone nor was anybody able to contact me, I want to take legal action against Airtel.

Dear Sir/Ma'am
My name is- Badal Kumar
Address-Amarpur, Mednichowki, Lakhisarai, Bihar 811106
Contact No.[protected]

My concern is that my airtel sim today by itself is not working so for duplicate/replacement sim I had visited 2 airtel store in my nearby with proper document but they said that we charge Rs 150 for the same.
Is this service is chargeable ? I don't think so.

So, please help me regarding this and take necessary action on it.
This will I'm very glad to you.

Thanks & Regards,
Badal

They deactivated the fastag and close the Airtel Bank Account within a year taking advantage of Covid situation. And now they have not refunded the closing amount and it's already 1.5 months since the account is closed

Sir, I have done prepaid recharged Rs.383 having offer on Airtel thanks app(4% discount on 399). While transferring this amount from PhonePe app via RazorpayAirtel. It gets deducted from my SBI bank account but no recharge done by Airtel on 24/07/2021. Please do the needful to refund this amount.

Sir, I bought this is 1 month but this problem is upload is zero any game ping problem

This compaint is with respect to account[protected]_kk
In this covid pandemic I have had to leave bangalore. I had called the customer care executive and asked to put the connection on hold for some time. They assured me the same but to my surprise monthly bill was generated. I called the customer care again for the reason, and they agreed to rectify it.
But there is no rectification happening. I am getting calls every other day from airtel to pay my due bills. I tell them my concern, they make a note but the issue still remains. Couple of days back they generated another bill on top of the earlier generated amount despite my account being on barred state.
This is pure harassment.
Please do the needful at the earliest and take care of your customer needs. We are all going through a lot during this time, last thing you need being harassed over payment for services that i have not used.

Hello I am Bhavna, from Jammu, I have some issues regarding service. At the time of installation of fibre at my home place, the technician didn't place the wires properly through the window because he didn't carry the proper equipments for installation and he make sure that he would do it after few days .
Then since 3-4 months he haven't fixed that wiring issues and now also they are not answering calls ... It's so disgusting of them . I also contact the Airtel team but from now as same as the condition no response . They just send me the request no. For my Airtel Xtreme Fibre ID[protected]_dsl is[protected].

Please solve my issue as soon as possible because it provides me a bad impression of Airtel installation and service provider team. Please send some one to resolve the wiring issues
As soon as possible.

Bhavna
Register Mobile no - [protected]

MY Duly recharged prepaid Sim stop working unknowingly. Using the Sim from last several years. Contacted the customer store they told I have to replace the Sim. On submitting the documents they told not matching, as old Sim is in some other name. I told them to update the Sim owner details but they said need to convert the Sim in postpaid.
Very unpleasant behavior, lost the calls and contact. There might be some solution to carry the old number with new owners detail.

Facing internet speed issue mobile network connectivity issue Harranamaldiha deshopan Airtel network facing issue Airtel internet facing issue calling facing issue video calling facing issue Airtel internet speed slow facing issue Biswajit Rana [protected] my area 721427 call drop voice sound breaking problem airtel network Team not working properly