Airtel Complaints & Reviews

I have been using Airtel since 10 years now, despite being such a loyal customer since the past 2 years, I have not been getting any network, people are never able to reach me, I’m always out of service area, this happens to me irrespective of the city I’m in, this is a threat to my safety and it makes me feel redundant having to recharge so much and yet get so services.

I have also lost valuable opportunities due to being unreachable and have been told that my phone is always switched off.

I’m fed up of their service and I have faced multiple situations where I struggled because I wasn’t able to reach anyone nor was anybody able to contact me, I want to take legal action against Airtel.

Dear Sir/Ma'am
My name is- Badal Kumar
Address-Amarpur, Mednichowki, Lakhisarai, Bihar 811106
Contact No.[protected]

My concern is that my airtel sim today by itself is not working so for duplicate/replacement sim I had visited 2 airtel store in my nearby with proper document but they said that we charge Rs 150 for the same.
Is this service is chargeable ? I don't think so.

So, please help me regarding this and take necessary action on it.
This will I'm very glad to you.

Thanks & Regards,
Badal

They deactivated the fastag and close the Airtel Bank Account within a year taking advantage of Covid situation. And now they have not refunded the closing amount and it's already 1.5 months since the account is closed

Sir, I have done prepaid recharged Rs.383 having offer on Airtel thanks app(4% discount on 399). While transferring this amount from PhonePe app via RazorpayAirtel. It gets deducted from my SBI bank account but no recharge done by Airtel on 24/07/2021. Please do the needful to refund this amount.

Sir, I bought this is 1 month but this problem is upload is zero any game ping problem

This compaint is with respect to account[protected]_kk
In this covid pandemic I have had to leave bangalore. I had called the customer care executive and asked to put the connection on hold for some time. They assured me the same but to my surprise monthly bill was generated. I called the customer care again for the reason, and they agreed to rectify it.
But there is no rectification happening. I am getting calls every other day from airtel to pay my due bills. I tell them my concern, they make a note but the issue still remains. Couple of days back they generated another bill on top of the earlier generated amount despite my account being on barred state.
This is pure harassment.
Please do the needful at the earliest and take care of your customer needs. We are all going through a lot during this time, last thing you need being harassed over payment for services that i have not used.

Hello I am Bhavna, from Jammu, I have some issues regarding service. At the time of installation of fibre at my home place, the technician didn't place the wires properly through the window because he didn't carry the proper equipments for installation and he make sure that he would do it after few days .
Then since 3-4 months he haven't fixed that wiring issues and now also they are not answering calls ... It's so disgusting of them . I also contact the Airtel team but from now as same as the condition no response . They just send me the request no. For my Airtel Xtreme Fibre ID[protected]_dsl is[protected].

Please solve my issue as soon as possible because it provides me a bad impression of Airtel installation and service provider team. Please send some one to resolve the wiring issues
As soon as possible.

Bhavna
Register Mobile no - [protected]

MY Duly recharged prepaid Sim stop working unknowingly. Using the Sim from last several years. Contacted the customer store they told I have to replace the Sim. On submitting the documents they told not matching, as old Sim is in some other name. I told them to update the Sim owner details but they said need to convert the Sim in postpaid.
Very unpleasant behavior, lost the calls and contact. There might be some solution to carry the old number with new owners detail.

Facing internet speed issue mobile network connectivity issue Harranamaldiha deshopan Airtel network facing issue Airtel internet facing issue calling facing issue video calling facing issue Airtel internet speed slow facing issue Biswajit Rana [protected] my area 721427 call drop voice sound breaking problem airtel network Team not working properly

My Name is Tusher Kanti Bhattacharjee. I'm a customer of Bharati Airltel. My contact no. is [protected]. In 17th July I recharge my Airtel sim with 49₹ plan, which is activates for 28 days. In 28th July Airtel hikes their minimum recharge plan from 49₹ to 79₹. But no Sms in this pack. For sms recharge plan is 129₹. By the way I decided to port my sim to BSNL & I sent request for Porting. But "PORT [protected]" request evertime invalid. Retailer told me that now 49₹ plan is not for sms, for Porting you must recharge 129₹ plan.But why? I recharged my plan in 17th July & Airtel hikes their tarrifs in 28th July. Then why my plan is not valid for sms? Is this fare? According to Airtel thanks app Still 7 days, 25₹ & 37 sms left for my plan . Then why I not getting UPC code for Porting ?

Date:[protected]
Airtel prepaid user for 18 years.
Recent days they are changing and altering the entry level recharge plans to their likings.

Recently months their was RC23 plan for keeping the sim alive for a month, after that they slowly hiked to RC49 and now its & RC79.

I usually recharge RC48 for 28days - 3GB data plan that would be sufficient for me as i don't make many calls.

Nowadays they are simply robbing people. I have recharged RC19 ( twice due to network problem) and topped up 10 ruppes recharge to send SMS verification to validate the some apps on that number.

Customer service is very poor. 198 IVR didn't have any response for any keys i would press. After going to nearby shop i came to know that i need to recharge 129 just to send one SMS..! even though i have a validity and some balance in that active number.

So frustrated and even tried porting to another network. After their ridiculous price hike. so many opting out of the network so they want to rob as much as they can before they leave.

Only those can afford high recharge value can have all the features and rest cannot use the basic features even if they have main balance in their account. TRAI needs to regularise these things and help poor people . Those can't afford 300 or 400 per month.

Definitely opting out of this network after this bitter experience.

Dear sir,
I have recharged with Rs. 49 every month and get the validity of 28days for incoming and outgoing call and SMS services but now operator has barred my SMS service. When i called to customer care they said SMS is barred by TRAI on my number from 11th of June. I am not aware about that never i get any notification from Airtel about that.

My Airtel Mobile number is - [protected].
Recently i'm facing issue on outgoing calls.
I already called to airtel customer care they gave that solution to me.
Kindly remove DND from my number as soon as possible.
I'm facing issue, I can't call to anyone from my number.

Thank You

I was having airtel plan as below
Advance Rental Plan for your Airtel Xstream Fiber ID[protected]_mh is auto-renewed on 13-MAR-21.

Your plan details are:
Plan rental: Rs. 799 /month
ARP amount: Rs 2397
Duration : 3 months
Start date: 13-MAR-21
End Date: 12-JUN-21

I have paid the bill of Rs 2397 in the month of March’21.
Later, on 23 Apr’21 I have requested for closure of my connection as I moved to my native place during pandemic and was not using the Internet. My request was placed with the Airtel team and they confirmed that I will receive my refund amount within 30 days or so.
I have been raising request for my refund on their customer support email ID [protected]@in.airtel.com, but no response received. I have also contacted their customer care and they just informed they can’t to anything we have to drop an email to [protected]@in.airtel.com
I want my refund, this quiet repetitive issue with Airtel

I subscribed for 6 months and it is ending today (Aug 04, 2021). As per their rules we should recharge on or before last day of subscription end day otherwise I should pay ₹15 extra as activation of disconnected DTH. I recharged today (Aug 04, 2021) To avoid activation fee. As per new plan I have validity for 180 days. However, the previous plan disconnected immediately after recharge and the new plan started as soon as recharge (the activated immediately and now I have 179 days of instead of 180 days)

Airtel has completely switched off their customer service. I have reported below issues and not only their customer service but their Airtel Stores have DENIED SUPPORT and closed open cases without resolution

1) No Supervisor or Manager called since last 3 months i am trying to get help
2) RUDE Cusotmer Service both on 121 and Airtel Store, as if their Management has instructed them to insult customers
3) Nodal Authority and Grievances redressal keep their phone off during working hours. If you Manage to reach someone they hung up on you.
4) Airtel Presence is a JOKE. They chat with you but do nothing.
5) Airtel Secure offering is a FAKE claim. They will never let you claim it but they will sell it in their advertisements. Struggling for months and not a single Customer service representative is aware of what that is
6) Every time you call their Customer Service and Supervisor callbacks, they have really really bad phone connections. Broken headphone where the MIC has issues. Impossible to Talk. I HAVE RECORDINGS TO PROVE
7) NETWORK ISSUES ARE PATHETIC AND THEIR ARE CALL DROPS, UNABLE TO HEAR THE OTHER PERSON.
8) THEY CLAIM "WE WONT STOP TILL WE ANSWER ALL YOUR QUESTION" . THEIR ANSWER IS SUPERVISOR WILL CALL. AND TRUST ME NOBODY CALLS. they even drop emails that they tried to reach, but you will not have any miss call. and even if they call see complaint no.6

IN SHORT AIRTEL IS RUNNING OUT OF BUSINESS AND THEY HAVE STOPPED CUSTOMER SERVICE TOTALLY

I am resident of kishtwar, jammu and kashmir. I am facing voice cracking problem from past one month and it is getting worst as day by day. However airtel tower is not far from home it is only 500 mtrs from my house. Internet is working fine but problem is with calls

We had paid a certain amount for one year of internet services to airtel but since then they have tortured us by calling us every month and irritated us by asking us for money and saying that we have an outstanding bill. We have cleared this issue with them more than 50 times but every month a new person calls us and we have to repeat the same issue and talk to them for half an hour and half the time they understand and half the time they don't so we have to repeat ourselves again and again but still nothing has been resolved. We have emailed them hundred times and we have proof also but still they have been torturing us since half a year. I hope that we can resolve this issue and get a compensation from the company. As the company is very huge and as there motto is providing good support to customers but they are just not doing it.

Harranamaldiha deshopran airtel network slow airtel internet speed slow call voice sound problem video call problem Biswajit Rana [protected] my area 721427 airte No Network coverage

Harranamaldiha deshopran airtel network slow airtel internet speed slow call voice sound problem video call problem Biswajit Rana [protected] my area 721427 No Network