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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 230

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J
Jayvadrevu
Aug 3, 2021
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Hi,
I have recently migrated from prepaid to postpaid plan. I am not able to recharge my mobile from any platform, not even Airtel thanks app. I have opted for 1 year plan Rs.1498. I have visited Airtel showroom and they said I need to do a basic recharge first and then go for a yearly plan. But I have directly done and yearly recharge without doing the basic recharge after prepaid migration was completed. That is the reason I am not able to do any recharge now. They said they cannot help and I need to call customer care to resolve this but I am not able to get to the customer care executive as well. I am stuck now. My mobile number is [protected]- Telangana circle.

Request Airtel to resolve this as soon as possible.

Regards,
Jayendra
Airtel customer support has been notified about the posted complaint.
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    himanshuhingorani
    Aug 3, 2021
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    Address: India

    I have a wrong recharge on the number [protected] and i wanted to transfer it to [protected]
    The recharge was on paytm, here is the transaction id[protected]
    Recharge amount is ₹598
    Airtel customer support has been notified about the posted complaint.
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      Shythya
      Aug 3, 2021
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      My name is Shythya Menon and I stay in Dubai from May 2021. I was using my Airtel number[protected] here in Dubai till June 2021. From July it is showing as no network coverage. I even did my recharge and it is reflecting in my Airtel Thanks App.
      This number is so important to me as I have linked all my proofs with it. Kindly look into this issue as soon as possible
      Airtel customer support has been notified about the posted complaint.
      Its been a month still no response from Airtel. You guys make us fool by giving false promotions of having network world wide. You really don't know or rather care the losses and troubles I am facing due to non receipt of an OTP as this is the number linked. Very pathetic is your customer service as well.
      I will make sure that I port my number to some other good network providers.
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        G
        Gyana Ranjan Mishra
        from Hyderabad, Telangana
        Aug 3, 2021
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        I dropped mail to CUSTOMER care and called CUSTOMER care multiple times to close my connection. Almost 10 12 hours it took for me to get hold of there executive to raise a cancellation request. Now they are asking me to pay the outstanding amount from current date. I raised a request week back and these ### played there dirty games to make sure i give the extra money and forced me to keep connection. Why there is no smooth way of closing any service. more than 50 CUSTOMERs in my apartment moved away from Airtel for these cheep tricks . The service is also horrible. it goes down once in every week and they dont refund the money also. what action we can take with these fraudsters?
        Airtel customer support has been notified about the posted complaint.
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          R
          Rohit Sisodiya
          Aug 3, 2021
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          Address: UJJAIN MAHAKAL VANIJYA KENDRA

          My number [protected]
          Call automatic disconnect 20 number above
          Please solution this mistake
          Airtel customer support has been notified about the posted complaint.
          when can this problem
          be resolved
          reply my problem solution
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            Elroy Samuel
            Aug 3, 2021
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            Address: kasavan velai, kamaraj street, marthandam, kaniyakumari district. pin: 629165
            Website: www.airtel.in

            My 5 years old sim card was given to someone else.i not used that for about 3 years but i want that number.i tried to call that number its rings but not attended please help me.[protected] this is that number
            Airtel customer support has been notified about the posted complaint.
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              M
              Mooomin
              Aug 3, 2021
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              Address: Srinagar Kashmir

              Dear Airtel,
              Please reactivate my airtel number [protected] with Imei number[protected]U.So please reactivate my deactivated sim .
              Airtel customer support has been notified about the posted complaint.
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                P
                pandey.ketan
                Aug 3, 2021
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                1. I want to request for an action on a frequently repeated fault in landline + broadband phone No[protected] with Airtel Account Number [protected].

                2. The line has been not working for 10 days out of the last 14 daus. Presently, the line is not working from the last 7 days. I have contacted the customer care as well as the area lineman and area service technician, however they have not acted on my compliant even after repeated requests.

                3. Thereafter, I contacted the Airtel rajastahna Nodal/ Appellette Authority. Thay provided me with a Service Request No[protected] for my coplaint.

                4. After escalation of my problem, I have received at least 4 calls from the Maintenance team - each time from different personnel and each time I had to explain the entire issue. I was patient enough every time I got a call as I was very optimistic that the issue will be resolved now since it has been brought to the notice of the responsible team.

                5. However, I am still writing this complaint from my mobile using my Mobile Data as myBroadband is still Out of Service. No action has been done on ground, neither has any service personnel came to my residence to investigate and diagnose the problem.

                6. I have been a loyal customer of Airtel for many years now - through my Mobile Prepaid connection, then through my Airtel TV connection, and now finally through my Landline+Broadband Connection. For the first time am I facing such a difficult time to let my problem be "heard".

                7. Financially speaking, I would be paying my monthly rental for the month of July for actually using only 15days of service.

                8. New connections are provided within 12 hours, however existing customers are left hanging in air with no redressal of their complaints for 7 days - isn't it unfair and wrong @ Airtel India?

                - Rajayashree Pandey
                Airtel customer support has been notified about the posted complaint.
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                  K
                  Kruthi praveen
                  Aug 3, 2021
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                  Ive ported my sim from jio to Airtel, after I lost network in jio sim I put on my Airtel sim if I call to 59059 to activate Airtel sim it’s directly disconnecting am not getting any incoming calls also
                  Airtel customer support has been notified about the posted complaint.
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                    Narmadha2834
                    Aug 2, 2021
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                    I try to recharge airtel number for Rs.383 using Airtel app but it failed and I again tried it second time also it's failed.The amount was debited twice and credited only once but recharge is not done.
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      vaibhav14
                      Aug 2, 2021
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                      Resolved

                      Website: www.airtel.in/bank

                      I had ordered a product from amazon. It was later refunded however the refunded amount hasn't been credited yet.
                      The refund reference #75503721203049667005315

                      I checked with the amazon customer care and they claim that they have already processed the refund and that I should check with the bank.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      The refund has been credited after a call with customer care
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Satvik Singh
                        Aug 2, 2021
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                        Address: GORAKHPUR
                        Website: band/feasibility/?lf_open=999&utm_source=pfx_google_search_broadband_brand_lco_exp&utm_content=broadband_brand_lco_exp&utm_medium=brand&utm_campaign=Pfx_Google_Broadband_Search_Brand_LCO_Exact_Exp_Jan

                        I had booked an airtel xtream fiber broadband for better internet. The airtel service provider came and took the formalities and the payment of Rs 2829 and said the installation team will contact me in 24 hours. I waited for 2 days and now It has been almost 6 days till then, still no response. I called customer care for 8 times and everytime they just say "I WILL FORWARD YOUR QUERY" and yet none have contacted yet for the installation. The guy who came for the formalities and payment is not picking up the phone. His number is [protected]. I have online classes and i study in NIT but i am not able to do my classes due to this. Very worst scheme to lure customers. I also have screenshots of chats with the guy i gave payment to and who did the document formalities. This is the worst service i have ever faced in my life.
                        TRANSACTION ID:[protected]
                        Airtel customer support has been notified about the posted complaint.
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                          mk133025
                          Aug 2, 2021
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                          Whenever i working on web it redirects me on this link http://one.airtel.in/rcconf again and again.

                          this problem is accruing after i recharged with Rs 98 pack.
                          Airtel customer support has been notified about the posted complaint.
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                            Saket Raj Dhoni
                            Aug 2, 2021
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                            I have recently added money Rs.700 to my airtel account but not showing balance to my account yet.
                            Phone no.-[protected]
                            Owner name- Satendra kumar
                            Prepaid account
                            Airtel customer support has been notified about the posted complaint.
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                              Priyanshu1995
                              Aug 2, 2021
                              Resolved
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                              Resolved

                              I recharged my number [protected] on[protected] at 7:15 pm with Bharti Airtel Ref IGALQTZYI7. This has not been reflecting and my number is not recharged.

                              Kindly help
                              Aug 3, 2021
                              Complaint marked as Resolved 
                              Yes it was done and message for successful recharge came. Thank you
                              Airtel customer support has been notified about the posted complaint.
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                                NitinSunil
                                Aug 2, 2021
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                                I have made a recharge of Rs199 in which benefits of 1.5gb/ day and validity of 28 dates has been promised. But after recharging with rs 199 i got the plan of 1 gb / day and 24 days validity. I have made so many call to their customerscare but nothing has been done . They only gave the false promises.
                                Airtel customer support has been notified about the posted complaint.
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                                  Indian Academy of Professional studies -Puducherry
                                  Aug 2, 2021
                                  Resolved
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                                  Resolved

                                  Missed Call Alert is not working for more than 2 Month.I have complained to Customer Care several times Each time while speaking with Customer Care officer, they commit that problem will be solved within next 24 hrs or their technical people will call me. So far, nothing happend and still i'm facing the same problem.

                                  Plz explain me wats the use of complaint booking?? Will it get solved or not? Or, to whom should i contact?
                                  Airtel Number :[protected]
                                  Jun 8, 2022
                                  Complaint marked as Resolved 
                                  The problem solvedthank you
                                  Airtel customer support has been notified about the posted complaint.
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                                    Banu82
                                    Aug 2, 2021
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                                    Till 24th of July my Indian Airtel sim was working. (+91 [protected]) After that not able to receive any message or no network.
                                    Airtel customer support has been notified about the posted complaint.
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                                      shravan369
                                      Aug 2, 2021
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                                      Address: Hyderabad

                                      Hello, i have my airtel number [protected] changed from postpaid to prepaid, the store person did the FRC 297 and now it doesn’t allow me to do a recharge saying “complete your first recharge to avail benefits” and it doesn’t not even show me “All Packs” it only shows limited number of options in Airtel thanks App. Recharge from other apps like Gpay, phonepe, paytm doesn’t work. Please help.thank you.

                                      Shravan
                                      Airtel customer support has been notified about the posted complaint.
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                                        ksat
                                        Aug 1, 2021
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                                        I wish to bring your notice that there is a airtel broadband junction box infront of my gate. Now the junction box is causing a lot inconvenience to me. So you are requested to remove or shift it .
                                        Airtel customer support has been notified about the posted complaint.
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