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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 230

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T
Tanish Rathor
Feb 25, 2021
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I am unable to contact airtel customer care. As whenever i call them my calls gets automatically disconnected. I want to complaint about my broadband speed. As i have high speed plan, am unable to get speed since a very long time. And i want them to take action as soon as possible. As i am paying high speed plan charges.
Airtel customer support has been notified about the posted complaint.
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    ravinaick
    Feb 25, 2021
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    I have purchase prepaid airtel sim Number [protected] from airtel. I wanted it to convert it to esim. So i requested by calling 121 on 23.02.2021 to update my email id but till date they have not updated my email id and iam not able to convert it to esim. This sim is lying with me but iam still paying for the services . Customer care is telling to wait upto 7 days.

    Why should i wait. The moment i had purchased sim i should be able to use it for my satisfaction. its irritating to wait for 7 for email updating.
    Airtel customer support has been notified about the posted complaint.
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      Santhoshi G
      Feb 25, 2021
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      I have recharged pack for 365 days and its not getting activated, call to customer care is also not connecting.
      Airtel customer support has been notified about the posted complaint.
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        Santhoshi G
        Feb 25, 2021
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        I have Recharged to a wrong number. Can you revert back to me, call me at[protected].
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          ajmal071192
          Feb 25, 2021
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          Address: INdia

          Hi I have recently ported airtel sim from postpaid to prepaid but i am outside India to follow the steps by calling 59059 since I'm not getting airtel network . There should be a way to do verification incase outside India.
          Kindly let me know of solution [protected]@gmail.com
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            J
            jai bhavani jai shivaji
            from Mumbai, Maharashtra
            Feb 24, 2021
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            Address: Pune

            Hello sir I have requested to update my email id with Airtel on 22nd Feb 2021 on 24feb I got confirmation call from Airtel till date email id is not updated please update it
            I m providing you proof of raised request for email updation
            My email id siddhesh.[protected]@gmail.com
            Number [protected]
            +1 photos
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              rbhanot4739
              Feb 24, 2021
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              Hello,

              I am a airtel broadband customer and was using I had Airtel Xtream plan. On January 15, 2021 I got a call from Airtel advisor named Mohammed Afzal ([protected]) and over the call he told me that as part of your Airtel Xtream plan there is a benefit in which you will get 2 postpaid numbers free under One Airtel Plan. He promised following things

              1. Two prepaid numbers converted to postpaid with Unlimited calling and 85G data per month for each number.
              2. The broadband plan will remain as it is.
              3. The bill of INR 1499 + GST would remain the same.

              He came to my home and I verified his identity card and he was actually Airtel employee, so I got the numbers converted to postpaid as promised.

              After 2 weeks or so when my numbers were converted I opened the Airtel app and was shocked to see that everything that airtel advisor promised was wrong and a big lie. The Airtel app showed me following changes.

              1. My broadband speed was reduced from 300mbps to 200mbps.
              2. For my primary converted number the data was 75G.
              3. For the secondary number the Data was Chargable.

              So I wrote to Airtel appellate at appellate.[protected]@in.airtel.com on Feb 11, 2021 and mentioned the entire case to them. I also provided them the name and phone number of the airtel advisor as they asked for it.

              Even after providing them all the details to airtel, they have done absolutely nothing to resolve my issue or fulfill the commitment made their advisor.

              I also told them I never called/emailed airtel to offer me One Airtel Plan or convert my numbers to postpaid, it was their advisor who came to me, made wrong and false promises and even then Airtel is doing nothing about it.

              All they do send a copy/paste email saying that they have escalated my issue from past 2 weeks.

              This is pure case of cheating with customer and I would request your assistance to resolve this issue for me.

              I would request you to advise airtel to either offer me the same benefits which their advisor promised as this is resulting in more bill for me.

              Thanks,
              Rohit Bhanot
              +2 photos
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                M
                Macz
                Feb 24, 2021
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                Website: Airtel.com

                I have recharged from 3 gb per day plan but after using 1.2gb or 1.18gb Airtel message that "u have used 50% o[censored]r data" always everyday same . I have tried registering complaints n trying to get this problem slove on airtel app n no. but no solution to this problem. Also my data coupons also disappeared from airtel app like coupons never existed.i checked available and redeemed and expired coupons section in app but no solution found. Also network speed is very slow compare to what airtel advertising. App showing excellent good data and voice in my area in airtel app but truth is airtel data coverage in my area is poor.
                Airtel customer support has been notified about the posted complaint.
                Still same problem I am using wifi and open airtel App .. it's deducting data from data balance. I am using another phone for wifi .. but why the hell my mobile data deducting from airtel sim
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                  rahulbz
                  from Powai, Maharashtra
                  Feb 24, 2021
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                  Address: Navya Building, Flat no. 302, Manaji nagar,Behind Greenline Pharmacy, Vadgaon Budruk, Pune

                  Hi Airtel team,

                  I moved to my new apartment. I have been facing network issue in my apartment. Airtel network here is terrible and irritating.
                  People trying to call me said to that my phone will be out of reach many a times. I have missed many important calls due to this and it is irritating and put me in risky situations all the time. I have to depend upon whatsapp calls all the time.
                  If I try to call it is hard to connect and if that call connects luckily then we face lot of voice breaking.
                  Please reach out to me for more details at
                  [protected]@gmail.com
                  Co.No.:[protected]
                  Regards,
                  Rahul Badade
                  +1 photos
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                    Kiran_i
                    Feb 24, 2021
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                    Address: Jayanagar shiggaon

                    Helo,
                    Sir the number which is being used by me was bought by my other father and he had been died before few months due to any disease . And sim is damaged.So, now I wants to transfer the ownership of the sim it is important because sim linked with my family members arhar cards and also ration card many more please help me to reuse that sim.
                    Than you.
                    Mob no:[protected]
                    Name: gangadhar ningappa ingalagi
                    Airtel customer support has been notified about the posted complaint.
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                      Ashu1233
                      Feb 23, 2021
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                      I ported my sim to airtel 1 year ago now due to an issue in SIM(undetected).I have gone for sim replacement the store owner took 100Rs without any bill or something for replacement. I needed that sim extremly so I had to give that money.
                      Airtel customer support has been notified about the posted complaint.
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                        Roshan11_12
                        Feb 23, 2021
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                        I recharged with 598 Rs from Airtel App..y money got debited from Bamk but it showed recharge failed... So I wrote a mail to [protected]@airtelbank.com and I shared my details for 3 times and still u guys are insanely asking for my details... Can't u even check emails sent... And ur writing we are waiting to help u... That is just showoff.. u actually wasted my 598 Rs and Thank you for that.. I am going to port my sim to idea again.. it's better, it doesn't play with customers money..
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                          Swatiprakash Mallick
                          Feb 23, 2021
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                          Address: Hentasura,Bahal,Sergarh,Balasore,Odisha

                          I wanted to purchase a fastag for my car (OR02BE4430) and submitted all the details as per requirement, and the agent issued me a fastag .He could not activate the same and subsequently taken back the fastag .Now my car is showing blacklisted and fastag can not be issued to my car no. I have written several emails regarding this to Airtel but they are saying that the problem is not from their end.kindly do the needful.

                          Thanks and regards,
                          Benudhar Mallick
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                            Ubaid21
                            Feb 23, 2021
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                            Sometimes suddenly network Decreases to 1 cell despite having full network most of the time
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                              Vedant10
                              Feb 22, 2021
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                              Address: Nashik

                              My airtel sim card is damaged!
                              I went to airtel store for new sim card where i came to know that the sim card is resistered on someone unknown person anand ugale ! So they denied me for new sim card ! I am facing lots of problems because of this! I request you to plz look after it!
                              Thank you!
                              I trust airtel
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                                Himmat Kataria
                                Feb 22, 2021
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                                [protected] have balance and want to port but msg not sent. Please help
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                                  R
                                  rameshvibhin poosarla
                                  Feb 21, 2021
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                                  Resolved

                                  No service Or emergency calls only International Roaming

                                  I am an NRI working in Kuwait and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of April'09. Mobile phone no is +91-[protected]. It was explained to me by the Airtel Agent that I need to have a minimum balance of atleast Rs 200/- to keep the SIM card active. But the problem is as it is showing no service will my recharge affect. Will my...
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                                  rohit shop
                                  from Powai, Maharashtra
                                  Feb 21, 2021
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                                  Address: FATUHA

                                  Pooja kumari a.C [protected] ifsc code airp0000001 rs 2000 defrinds date 11/02/2021
                                  +1 photos
                                  Airtel customer support has been notified about the posted complaint.
                                  Feb 21, 2021
                                  Updated by rohit shop
                                  yes sir

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                                    Tinku268
                                    Feb 21, 2021
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                                    Address: Prakash.movva
                                    Website: Airtel payment

                                    DTH recharge on Airtel thanks app use the add and pay option to upi payment
                                    Amount will be debit from my Bank account through razorpay but recharge not done please refund my money
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                                      Orpac
                                      Feb 21, 2021
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                                      Address: Nighoje, Chakan. 410501

                                      We are from Nighoje - Chakan, Maharshtra. Facing a network issue, we have 20 airtel connection. Please look into this. Need your action on same as soon as possible. We had following up with airtel customer care, but there is no response from your side. otherwise we have to port to other network.
                                      Airtel customer support has been notified about the posted complaint.
                                      Feb 21, 2021
                                      Updated by Orpac
                                      Big network issue in industries area Nighoje - Chakan.
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