Airtel Complaints & Reviews

On 20/02/21 I have made an online payment from Bharati Airtel Limited website of rupees 411/- for my postpaid Airtel number[protected] and the money was deducted from my account number by ref. And cheque no.[protected]IGA
KOBIJM9 but it has not adjusted with my Airtel bill and still I have not received the payment as refund credited to my bank account..

Kindly take necessary action

From
ASHIM ACHARJEE ROY
Guwahati, Assam

I have deposited an amount of Rs.294/- in the airbank against my postpaid bill for the airtel mobile no. [protected]. Transaction initiated and transction id [protected]. The said amount has also been debited in my bank account. But the bill is not paid and no entry is shown in the airbnk transaction. To avoid disconnection, i have paid the bill of Rs.293.82 today directly thru debit card. Pl let me know what happend to my initial payment of Rs.294/-.

thanks

L SUBRAHMANYAM

I purchased Fastag from airtel payments bank, but due to covid, I was unable to activate it at that time. Now my wallet is in the Dormant stage and cant use my Fastag

Wallet / Number :- [protected]

registered a complaint at wecare on 30th Dec 2020 with CASE no 8053144,

There I got a reply like I have to visit the local touchpoints to update my KYC, I tried visiting more than 4-5 touchpoints,...

Mere number par koi call a raha hai Airtel ke naam se jo Tower karvane ki baat kar raha hai aur pahle Kaisa 7500 ka man kar raha hai Shayad sahi hai www.dikshaTowers.com mera mobile number[protected]

I have tried numerous times to get connected with a Support Executive through 121 as well as 198, however there is no option whatsoever to get in touch with them.

My airtel sim card started not working since 4 days and it shows on phone with no network, after trying several times switching it on and off, it still does not work. Will be greatly appreciated if the issue is solved at the earliest.

My airtel sim card started not working since 2 days and it shows on phone with no network, after trying several times switching it on and off, it still does nlt work. Intially i thought it is a phone problem, but i then installed a other network sim and it was working. Airtel guys pls resolve the issue, as i have faced alot,

Dear Airtel Team,

This is Babu from Andhra and my Airtel number is [protected], I am using this same number from last 7-8 years.

As, I am in London from last 2 years but I'm visiting India frequently with in 6 months and my Airtel number always activated here in London and I used to do recharge frequently. For some reason suddenly my Airtel number has been DE-ACTIVATED last month.This is the only number which I have been using for all my bank transactions, electricity bill & etc .

Please consider and ACTIVATE BACK this same number on the same sim as soon as possible .So, it will very helpful for me for all my bank transactions. I didn't receive any warning message or single SMS or any notification from Airtel provider, suddenly my Airtel number DE-ACTIVATED.

Please activate my number ASAP, its very urgent for further banking transactions or for other use, I need to do some urgent transactions but due to number not activated I am not able to proceed for banking transactions and its very URGENT. I'm ready to recharge or pay additional charges required for this activation.

Looking for your kind response as soon as possible.

Please take this matter in URGENT basis and consider this mail my personal request to ACTIVATE my number. THanks in Advance!

Hi Sir/Mam,

This is Aparna Mandal, Register Phone No is = [protected] and The Verified Mail Id is = [protected]@gmail.com.

Sir, I am writing this about a refund related issue. I have been trying to get it since 6th Nov, Still there is no solution.

First of all, I want to tell the whole case:-

--"On 16th of October I did a payment on Amazon of rs. 782/- to buy a product on amazon via Airtel Net Banking.

The transaction id is - [protected], you can check it from your site. Then I had to return the product for my Personal reason.

After returning the product, Amazon initiated a refund in the mode of orginal payment method on 6th Nov, 2020 and promised

to be credited in my bank account before 11st Nov, 2020.

Then there was an another issue, My Airtel Payment Bank was blocked/on hold due to some KYC related issue. You can check the details in your system.

As a result I did not receive the Refund of 782/- in my Airtel bank account. Then I contacted to Airtel Payment Bank care(400) and mailed the KYC document then solved the KYC issue. After a long hold finally my Airtel Bank was unblocked on 19th Dec, 2020.

Then I again contacted to the amazon for the refund, then the amazon customer service told, "the refund has been processed from our end, You should contact to the Airtel Bank and check for the refund." They also provided me the Refud Reference Number - [protected].

Amazon also told, "In case you will not receive a refund of 782/- from your bank's end, then You should collect a 'Refund Denied Letter' from your airtel bank and upload/send it to Amazon, then Amazon will look into this matter and will give a proper resolution."

And then I again contacted to Airtel care and also leave a mail on that mail id '[protected]@airtelbank.com' but there is no proper resolution as well as there is no proper 'Refund Denied Letter'. A mail reply came from your site that after 48 hours We will automatically contact you, and they are telling that from our end the transaction is successful.

--- This is the case that happened till now.

Now I am eagerly requesting you please please look into this matter and please give a proper resolution.

In case you will not find anything for the refund, I am again requesting you to provide me a "Refund Denied letter'' so that I can contact to the amazon and can take my amount as a form of refund.

I know that the mail is too long to read, Still I am requesting you to read it and please understand the whole matter from my point of view. I have already attached the all screenshots in that mail, please check it,

and if anything require just mail me or you can directly call me at [protected]/[protected].

I want your help to gain my refund sir/mam. Just help me. I think being a Airtel Bank Customer I will be your Priority from Your site.

Thanks & Regards

Aparna Mandal

Bankura, WB

I have ported to airtel SIM has signal but can’t make calls and can’t receive calls. Its been over 24 hours after receiving signal but still no service. Contacted customer care, they said wait for 4 hours and it will start working.

I wish to inform you that we have paid advance amount against the Mobile no. [protected] and now I had port my sim from Airtel to Vodafone. So, I want to refund my advance amount against above mobile no.
Kindly refund my amount & highly obliged.

Dear team

I haver purchase fastag for vehicle (UP14CC1077)on 16 feb 21 and recharge two times from phonepay.But it is show inactive. Pls helps us to resolve this issue

Phoney recharge id below

P2102180741030121637947
P2102161427316829584891

Thanks
Anil kumar

I had made a recharge from a retailer je made the recharge the plan also started but then he cancelled my recharge and I am very much angry and cant do anything

I recently ported my Jio SIM to Airtel. Last night Jio SIM stopped receiving signals so I inserted Airtel SIM. For few minutes it showed signals and I received messages saying “ Your services have been set. Please restart your handset”. But after restarting, it says No Service. Tried every possible resolution nothing works.

Hi, I am working in UAE. I have my Indian Airtel mobile number [protected] which I frequently recharge to keep it active. For the past few days the sim is not getting registered with any network. I have subscribed to international roaming and still I am not receiving any service. I have many accounts linked to the number and I couldn't access the account.

Have been using airtel landline plus broadband for years.in june this yeae my plan was changed from 599 to 899 without informing me and without ny consent. I have called their no 121 hundreds of times but there is bo way you can reach to a person. On everything they send you airtel links. Even on their airtel thanx app there is no way to make a complaint. I have been paying all the bills before due date according to my earlier bills. They are charging me more as per their own wish. I searched for their email id for complaint on net and sent a mail refarding the same. I got a call today after 3 -4 days and they are doing me a favour of waiving rs.200 as if it is my fault. I was told by the executive that its my fault that i have made the complaint late. I should have called them earlier. Well i have called them n no of times but its of no use. They have levied rs..800 on my account on their own. Whereas no one can change the plan without the consent of the customer.I made this complaint almost 5 months ago.There has been no resolution from airtel.All my other bills are cleared except for the irrelevant charges. Now they have barred my outgoing on the basis of their incorrect charges.

Here i'm posting this on 17/Feb/2021.
My Name is Hari Singh, On Monday night my Airtel SIM stopped working, then on Tuesday i visited Airtel office Sodala, Jaipur. Due to some Technical Problem SIM stopped working and i need to replace it with a new SIM as the Airtel Store guy told me, SIM was registered with my father's name and they can't come here. So the Airtel Store guy told me that i can buy a blank SIM (Cost Rs.25 ) and have...

I've already renewed the subscription and paid the amount but yet service did not started. Not even solved by raising issue on contact us platform available on WYNK

Hi, My mobile prepaid no.is [protected]. When i am making call to any person sometimes my voice is not audible to them and sometimes their voice is not audible to me.

I recharge my number from paytm on 12-feb-2021 at 2:23pm paytm order id [protected] my mobile number is [protected]
recharge amount 598 i didn't recived my recharge