Airtel Complaints & Reviews

I am facing a lot of network problem during my online classes between 7 am to 3 pm it is showing always 4+ internet but I get a lot of disconnected during my online classes and I missed a lot of classes due to that

Airtel owes me a balance of 373 rupees on an account that I have closed. Chasing Airtel for 2 months after cancellation of connection. Refund still not received.

May 7th Cancelled my account and settled my bill via netbanking
May 11th Amount got paid again accidentally from BillPay which I had registered with my bank
Jun 14th Called airtel to request refund. Was told money will be dispatched by cheque to my location and I will receive the refund within 45 days from date of cancellation. Was asked to wait 2 more weeks.
Jun 28th Have not received refund yet. Called airtel and made complaint again. Customer service guy asked me to wait another 45 days. Got annoyed and cut the call.
Jun 29th Called again to customer service. Knowledgeable customer service representative looked into it and escalated the request and said I will receive cheque with 2 weeks. Service request registered.
Jul 23rd Not received the refund still. Called into customer service again. Was told refund not processed. Was told they will escalate to supervisor. Then they come back to me and say supervisor is not available. And saying they will place another service request.

I am waiting for a refund of 373 rupees for 2.5 months since cancellation of account. Airtel is wasting my time & effort. Such a shame that one of the top mobile service providers in India is behaving like this.

Hello sir
I am akhil airtel customer . I can send messages to every number i have and receive but i cannot send message to porting number only i have tried more than 50 times i have complained regarding this to airtel but no work has been done . Thankyou
Kindly see this matter

Hello.. Myself Vijay Parmar, I had purchase postpaid connection for my father for monthly rental of Rs. 120. with free voice call, SMS and 30gb/Month mobile data.

I had paid last three month bill of Rs. 120, but suddenly in this month of July-2021 my father's airtel profile show his bill of Amount Rs. 3349, while complay give credit limit of Rs.2000 how can they charged over amount bill without our consent.
what kind of action i have to be taken to rectify this problem..

Plz help me out.

Regards,
Vijay Parmar

Dear Sir,
I am Rajesh Mehta From Gujarat using the airtel mobile Number [protected] since last 5 months but its network is very poor in my office i many times complain to airtel customer care and representative but till date not solve problme so i want to change airto and I want to port out my airtel no. but whenever i am sending sms (PORT [protected] TO 1900) for generating UPC ( unique porting code ) they are not providing me the UPC code & everytime Re1.00 is deducted from my main balance, In this way i lost all of my balance up to Rs10.00. for this messages. After that many times i.e more than 10 of times i Called up customer care and did not get any response they are just receiving the call asking the name and saying pls stay on line i we r checking and keeping the call on hold for sometime and after that disconnecting the call.. I dont know what to do now?? any one can tell me if there is any other way to get the UPC code please????, being harrashed from this i think airtel is very worst in this market and a no.1 cheater deducting money from customers fraudly, I am not ready for any kind counciling. All that I need is just a UPC code. If I dont get that in a day or 2 . I am going to throw this SIM and will go for a new SIM and also i will tell whoever using Airtel in my home (5 people) and all my friends circle to stop using Airtel and throw it in dustbin by breaking airtel sims.and move to vodafone.

Hence, it 's my request to TRAI and INDIA Governments that please take some necessary actions against those operators who is not sending porting code to their customers after deducting money for the same sms and for that they must be charged a heavy penality so that they can be taught a lession, If any kind of informations required from me please do contact me on [protected].

Airtel Xtreme fiber internet broadband — I have tried everything with them. My internet doesnt work.I paid for 3 months. I got their connection around 2 months back. Out of the 60 days, the internet has been shut off for more than 40 days. I tried calling customer care, they promise to resolve the issue but nobody comes to rapair the connection. The service provider is horrible. I asked for a refund for which they refused. I asked them to atleast refund for a month of service which I have not used, they refused for that also. Now my only hope is the consumer court.

Team,

Ref: Lead ID: 41-[protected], Application No: [protected], Escalation Ref No:[protected]

This is to inform you that I had applied for Airtel Xtream broadband (basic plan 499+GST) on 17/07/2021 upon confirmation from Airtel (Nitesh Kumar: +91-[protected]) and made payment of 1769/- (Order ID: [protected]) on the same day. But I received update from installation team (Babu Khan: +91-[protected]) that the same is not possible in my area (Meera Path, Baridih Basti, Jamshedpur-831017) at present.

Hence, I had requested to cancel my order in sync with them and taking all of them into conference multiple times via Airtel customer care. Airtel customer care also provided me Escalation Ref No[protected] but so far no cancellation has been done even post multiple times request and reminders via call/mails but no refund was processed yet.

Please extend your support to get full refund with penalty on priority as since 18th July'2021 evening I am following constantly but no luck. They keep on harassing me.

Hey, I'm using an airtel SIM whose number I have given everywhere in my official documents.
I don't use the number much except receiving OTPs and sending my Bank SMS.

I do recharge of ₹49 every month, which gives me talktime of ₹38, but I am not able to send SMS.
On calling airtel they told me, that they don't provide SMS sending service in lower packs. They only provide SMS sending service in Unlimited packs

Please look into this, if I'm having main account balance of ₹38, why can't I use it to send SMS

My mobile number is [protected].I have been facing the issue of not being able to detect my mobile network from 22.07.2021. And unable to get any call or make any calls. The issue is being continued and not being able to detect the network.

My device model is redmi note 8 pro
And I have been using a single sim that is airtel 4G. And from 22.07.2021 afternoon my sim is not working. And I couln’t detect any network.

From the last week when I make a call receiver is hearing someone in the call which is very disturbing

I had been registered for DND from the beginning, and allows only calls/SMS of transactional service. However I keep getting messages and calls from unknown callers who claim to have got my number through digital marketing, and also SMS from various numbers/codes

Whenever I raise an issue with Airtel, they have few standard responses
1. the number belongs to another provider
2. The messages are of type service

I even tried to raise an appeal, stating that the SMS are not of type transactional, and transactions means that it should be OTP, balance, amount paid, ticket booked etc and not loan offers, property offers etc, but there is no stopping of these spam calls or SMS's

Prepaid sim suddenly stopped working, tried multiple restarts and also sim with other phone but to no avail.
My mother is using is and now with sim not working she is going through a lot of inconvenience.

Hi,

Everyday we have minimum 2 calls getting cross connected. Can you resolve this issue at the earliest.

Thank you.

Please my problem is the No service the sim card and no network
mobile no. [protected]

I have an unlimited prepaid plan ...but my net speed is less than 500 kbps with out even crossing the daily limit..just cheating customers in the name of 4g...

Not being able to receive or send messages after upgrading to 4G LTE

Dear sir, there is a Airtel broadband junction box and pole installed in front of my building without my knowledge. It is causing great inconvenience to me. Request you to inform Airtel to shift the box and pole to some other location that doesn’t cause inconvenience to other owners as well.

I ported my number [protected] from jio to airtel a few days back.Yesterday night was the time slot given for sim activation, accordingly my jio sim stopped working and I put my new airtel sim for activation.The time mentioned was within 2 hrs but now its been more than 9 hrs and my sim still did not get activated.Calling 59059 gives"network not registered" and using alt number gives"out of network area". My alternate number is [protected], mail id:[protected]@gmail.com.Please resolve this soon.

Would like to lodge a serious complaint against AIRTEL recovery agent

Today morning their recovery agent called me from a land line number "[protected]" for my outstanding bill for number "[protected]"

I talled him gently that I will pay bill once my service gets deactivated but he kept on calling me continuously and threatened me, if i will not pay they will come at my home

It was really a horrible experience and I am really feeling harrassed and urge you to take serious action against that person and his agency

Request help with the name of this agency and recovery agent so that I can register a complaint in local police station

Regards