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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 236

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R
Roshan11_12
Feb 23, 2021
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I recharged with 598 Rs from Airtel App..y money got debited from Bamk but it showed recharge failed... So I wrote a mail to [protected]@airtelbank.com and I shared my details for 3 times and still u guys are insanely asking for my details... Can't u even check emails sent... And ur writing we are waiting to help u... That is just showoff.. u actually wasted my 598 Rs and Thank you for that.. I am going to port my sim to idea again.. it's better, it doesn't play with customers money..
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    Swatiprakash Mallick
    Feb 23, 2021
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    Address: Hentasura,Bahal,Sergarh,Balasore,Odisha

    I wanted to purchase a fastag for my car (OR02BE4430) and submitted all the details as per requirement, and the agent issued me a fastag .He could not activate the same and subsequently taken back the fastag .Now my car is showing blacklisted and fastag can not be issued to my car no. I have written several emails regarding this to Airtel but they are saying that the problem is not from their end.kindly do the needful.

    Thanks and regards,
    Benudhar Mallick
    Airtel customer support has been notified about the posted complaint.
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      Ubaid21
      Feb 23, 2021
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      Sometimes suddenly network Decreases to 1 cell despite having full network most of the time
      Airtel customer support has been notified about the posted complaint.
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        V
        Vedant10
        Feb 22, 2021
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        Address: Nashik

        My airtel sim card is damaged!
        I went to airtel store for new sim card where i came to know that the sim card is resistered on someone unknown person anand ugale ! So they denied me for new sim card ! I am facing lots of problems because of this! I request you to plz look after it!
        Thank you!
        I trust airtel
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          H
          Himmat Kataria
          Feb 22, 2021
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          [protected] have balance and want to port but msg not sent. Please help
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            R
            rameshvibhin poosarla
            Feb 21, 2021
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            No service Or emergency calls only International Roaming

            I am an NRI working in Kuwait and Visit my native in India once or twice a year. I had subscribed to a Airtel prepaid life time service SIM card in my last visit to India in the month of April'09. Mobile phone no is +91-[protected]. It was explained to me by the Airtel Agent that I need to have a minimum balance of atleast Rs 200/- to keep the SIM card active. But the problem is as it is showing no service will my recharge affect. Will my...
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            R
            rohit shop
            from Powai, Maharashtra
            Feb 21, 2021
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            Address: FATUHA

            Pooja kumari a.C [protected] ifsc code airp0000001 rs 2000 defrinds date 11/02/2021
            Airtel customer support has been notified about the posted complaint.
            Feb 21, 2021
            Updated by rohit shop
            yes sir

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              T
              Tinku268
              Feb 21, 2021
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              Address: Prakash.movva
              Website: Airtel payment

              DTH recharge on Airtel thanks app use the add and pay option to upi payment
              Amount will be debit from my Bank account through razorpay but recharge not done please refund my money
              Airtel customer support has been notified about the posted complaint.
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                O
                Orpac
                Feb 21, 2021
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                Address: Nighoje, Chakan. 410501

                We are from Nighoje - Chakan, Maharshtra. Facing a network issue, we have 20 airtel connection. Please look into this. Need your action on same as soon as possible. We had following up with airtel customer care, but there is no response from your side. otherwise we have to port to other network.
                Airtel customer support has been notified about the posted complaint.
                Feb 21, 2021
                Updated by Orpac
                Big network issue in industries area Nighoje - Chakan.
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                  S
                  Shiba Acharjee
                  Feb 21, 2021
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                  Address: Bharati Airtel Limited
                  Website: Bharati Airtel Limited

                  On 20/02/21 I have made an online payment from Bharati Airtel Limited website of rupees 411/- for my postpaid Airtel number[protected] and the money was deducted from my account number by ref. And cheque no.[protected]IGA
                  KOBIJM9 but it has not adjusted with my Airtel bill and still I have not received the payment as refund credited to my bank account..

                  Kindly take necessary action

                  From
                  ASHIM ACHARJEE ROY
                  Guwahati, Assam
                  Airtel customer support has been notified about the posted complaint.
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                    P
                    parvathisubbu
                    Feb 20, 2021
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                    I have deposited an amount of Rs.294/- in the airbank against my postpaid bill for the airtel mobile no. [protected]. Transaction initiated and transction id [protected]. The said amount has also been debited in my bank account. But the bill is not paid and no entry is shown in the airbnk transaction. To avoid disconnection, i have paid the bill of Rs.293.82 today directly thru debit card. Pl let me know what happend to my initial payment of Rs.294/-.

                    thanks

                    L SUBRAHMANYAM
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      Sijin Unis
                      from Palackattumala, Kerala
                      Feb 20, 2021
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                      Wallet Dormant - Can't Activate Fastag

                      I purchased Fastag from airtel payments bank, but due to covid, I was unable to activate it at that time. Now my wallet is in the Dormant stage and cant use my Fastag

                      Wallet / Number :- [protected]

                      registered a complaint at wecare on 30th Dec 2020 with CASE no 8053144,

                      There I got a reply like I have to visit the local touchpoints to update my KYC, I tried visiting more than 4-5 touchpoints,...
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                      R
                      Ravi bhai official
                      Feb 19, 2021
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                      Address: Gram Post Bhagwanpur Vaishali husena Bujurg pin code 84 41 14

                      Mere number par koi call a raha hai Airtel ke naam se jo Tower karvane ki baat kar raha hai aur pahle Kaisa 7500 ka man kar raha hai Shayad sahi hai www.dikshaTowers.com mera mobile number[protected]
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        Manish Sridhar
                        Feb 19, 2021
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                        I have tried numerous times to get connected with a Support Executive through 121 as well as 198, however there is no option whatsoever to get in touch with them.
                        Airtel customer support has been notified about the posted complaint.
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                          WhiskyWishers
                          Feb 19, 2021
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                          My airtel sim card started not working since 4 days and it shows on phone with no network, after trying several times switching it on and off, it still does not work. Will be greatly appreciated if the issue is solved at the earliest.
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            subhashini s
                            Feb 19, 2021
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                            My airtel sim card started not working since 2 days and it shows on phone with no network, after trying several times switching it on and off, it still does nlt work. Intially i thought it is a phone problem, but i then installed a other network sim and it was working. Airtel guys pls resolve the issue, as i have faced alot,
                            Airtel customer support has been notified about the posted complaint.
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                              B
                              Babunaidu
                              Feb 19, 2021
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                              Dear Airtel Team,

                              This is Babu from Andhra and my Airtel number is [protected], I am using this same number from last 7-8 years.

                              As, I am in London from last 2 years but I'm visiting India frequently with in 6 months and my Airtel number always activated here in London and I used to do recharge frequently. For some reason suddenly my Airtel number has been DE-ACTIVATED last month.This is the only number which I have been using for all my bank transactions, electricity bill & etc .

                              Please consider and ACTIVATE BACK this same number on the same sim as soon as possible .So, it will very helpful for me for all my bank transactions. I didn't receive any warning message or single SMS or any notification from Airtel provider, suddenly my Airtel number DE-ACTIVATED.

                              Please activate my number ASAP, its very urgent for further banking transactions or for other use, I need to do some urgent transactions but due to number not activated I am not able to proceed for banking transactions and its very URGENT. I'm ready to recharge or pay additional charges required for this activation.

                              Looking for your kind response as soon as possible.

                              Please take this matter in URGENT basis and consider this mail my personal request to ACTIVATE my number. THanks in Advance!
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                sourav082
                                Feb 18, 2021
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                                Address: Gurgaon

                                Hi Sir/Mam,

                                This is Aparna Mandal, Register Phone No is = [protected] and The Verified Mail Id is = [protected]@gmail.com.

                                Sir, I am writing this about a refund related issue. I have been trying to get it since 6th Nov, Still there is no solution.

                                First of all, I want to tell the whole case:-

                                --"On 16th of October I did a payment on Amazon of rs. 782/- to buy a product on amazon via Airtel Net Banking.

                                The transaction id is - [protected], you can check it from your site. Then I had to return the product for my Personal reason.

                                After returning the product, Amazon initiated a refund in the mode of orginal payment method on 6th Nov, 2020 and promised

                                to be credited in my bank account before 11st Nov, 2020.

                                Then there was an another issue, My Airtel Payment Bank was blocked/on hold due to some KYC related issue. You can check the details in your system.

                                As a result I did not receive the Refund of 782/- in my Airtel bank account. Then I contacted to Airtel Payment Bank care(400) and mailed the KYC document then solved the KYC issue. After a long hold finally my Airtel Bank was unblocked on 19th Dec, 2020.

                                Then I again contacted to the amazon for the refund, then the amazon customer service told, "the refund has been processed from our end, You should contact to the Airtel Bank and check for the refund." They also provided me the Refud Reference Number - [protected].

                                Amazon also told, "In case you will not receive a refund of 782/- from your bank's end, then You should collect a 'Refund Denied Letter' from your airtel bank and upload/send it to Amazon, then Amazon will look into this matter and will give a proper resolution."

                                And then I again contacted to Airtel care and also leave a mail on that mail id '[protected]@airtelbank.com' but there is no proper resolution as well as there is no proper 'Refund Denied Letter'. A mail reply came from your site that after 48 hours We will automatically contact you, and they are telling that from our end the transaction is successful.

                                --- This is the case that happened till now.

                                Now I am eagerly requesting you please please look into this matter and please give a proper resolution.

                                In case you will not find anything for the refund, I am again requesting you to provide me a "Refund Denied letter'' so that I can contact to the amazon and can take my amount as a form of refund.

                                I know that the mail is too long to read, Still I am requesting you to read it and please understand the whole matter from my point of view. I have already attached the all screenshots in that mail, please check it,

                                and if anything require just mail me or you can directly call me at [protected]/[protected].

                                I want your help to gain my refund sir/mam. Just help me. I think being a Airtel Bank Customer I will be your Priority from Your site.

                                Thanks & Regards

                                Aparna Mandal

                                Bankura, WB
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                                  N
                                  neeraj kumar Sah
                                  from Deoli, Delhi
                                  Feb 18, 2021
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                                  Resolved

                                  Address: 824, Jai Ambe Apartment, New Kondli

                                  I have ported to airtel SIM has signal but can’t make calls and can’t receive calls. Its been over 24 hours after receiving signal but still no service. Contacted customer care, they said wait for 4 hours and it will start working.
                                  Jan 24, 2022
                                  Complaint marked as Resolved 
                                  It was resolved by airtel technical team
                                  Airtel customer support has been notified about the posted complaint.
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                                    om kanwar sharma
                                    from Nāngloi Jāt, Delhi
                                    Feb 18, 2021
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                                    Address: Rr -17, Main Rohtak Road, Peera Garhi, Delhi - 110087, Near Mianwali Nagar (Map)

                                    I wish to inform you that we have paid advance amount against the Mobile no. [protected] and now I had port my sim from Airtel to Vodafone. So, I want to refund my advance amount against above mobile no.
                                    Kindly refund my amount & highly obliged.
                                    Airtel customer support has been notified about the posted complaint.
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