Airtel Complaints & Reviews

Help me fixing my internet issues because i cannot work because your net is very slow.fix it as soon as possible

Airtel dth is charging a penalty of rs 15 for 1 day non recharge. Why a customer is penalised even for non use of services.

Airtel wallet me paise add kar rahe the successful hone ke badh bhi paise add nhi hue

It’s airtel bank regular practice of scamming customers by showing cashback offers but not providing it. It’s now the third time with me. Last two times I ignored but this time I thought of catching them. According to their offer I was suppose to get 50 cashback for my landline payment of 801/- but Didn’t get it.
So wrote them a mail, surprisingly first they told that they have no such offer, luckily I had screenshot so I gave it to them, after that they gave me only 30/-

Now again I have wrote almost 15-20 mails to them regarding incomplete cashback but they are shamelessly replying me that 30/- has been credited to my account. I have been repeatedly asking them about remaining 20/- but they are intentionally ignoring the question and replying me same 30/- mail again and again.

Re: Complaint regarding cashback [protected] [CASE:8444343] [CASE:8461425] [CASE:8493381] [CASE:8537841] [CASE:8560143] [CASE:8585541] [CASE:8604267]

These are my case IDs, also attaching screenshot of offer and my transaction ids.

I wish most strictest action should be taken against these companies.

Hi support,

I have done the recharge on 22Jan21 - 10.10AM using airtel thanksapp. below are the details

Recharge of Rs. 548.0 has been initiated towards your airtel Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference.

I called and enquired with customer care. They said due server issue the amount detucted, but recharge not done. it will refunded in 10 working days. But refund not happened till now. Tried to contact customer care, not picking.

Please check and call me with complete details.

Thanks and Regards
Rajeshkumar M

Dear Sir,
I am P Shanmugam, have done a recharge for Rs. 48 ( internet pack) at 10.49PM on 13/02/2021. Herewith I have attached a copy.

Hi,

My case reference no
37449388, 13th Feb 2021
[protected]th Jan 2021
[protected]th Jan 2021
[protected]th Jan 2021
[protected]st Jan 2021

From the day of installation 2014 facing the same problem "No signal error B001" or Video problem. Field engineer has misguided me and cheated in the name of installation. He took 3000/- for installation which includes electrician 800/- and wire cost. He has repetitive informed me that an internal cable wire issue which cannot be changed as it is underground and wire cannot be traced. so this issue cannot be resolved. Later on some wire was slightly cut outside the home premises so field engineer repetative started saying me because of this wire cut facing no signal error and need to be changed. Now as per terms and policy outside the premises airtel need to fixed but it was not done. Finally I called the electrician on Jan 18 and fixed that wire cut issue (reference no[protected]. Still the problem is the same now he is saying change internal cable from home to outside premises as wire is cut or joint from somewhere.

I request to refund my installation charges so that I can call some competent installation person to resolve this issue.

It is clear airtel is not good in providing customer services. I am facing same issue from 6 yrs and still nobody in company is competent to resolve the issue. Just misguiding me on various ground.

Regards
Vibha

Just after 3 days of installation of Airtel xstream fibre my internet stopped working completely and it's been more than 24 hours and yet no one has come to resolve the issue. I am being charged for that time also when my internet is not working, so unfair. I regret choosing Airtel.

Register a relocation on jan 30th and wait one week then one engineer came and told me box is not in my apartment so need to install it for setting the connection. agaon wait for three days and still there was no update. then request for a disconnection on feb 8th. but again on 13th feb called me and said we will do the relocation within one day. then again one engineer visit and told me the same story box not available, don't know when is going to do it. Now really fed up the service from airtel. Now I am planning to change to new operator. so do the disconenction and also not done the relocation request on 30th jan, so you are failed to do it, so this month there is no usage happens from my side. going forward dont charge me any bills and really your service is pathetic to existing customer. I am using the connection from more than 6+ years but not really happy the way you treated me in this case, for new connection your sales team was telling within two days worl will complete and I get the connection but for reloaction to existing customer you are not doing it, doesn't understand the between these two what is the difference.

Paid a postpaid bill of Rs.700, as per the offer reflecting on payment page of the airtel money app, for benefits of Rs.50 cashback on postpaid bill minimum payment of Rs.700.

I am airtel customer since 5 years and wynk music was free for me for download and play songs offline but from today evening suddenly it stopped playing offline or download songs and started asking for buying a subscription while my airtel thanx plan is active...i have called customer care but they say everything is fine you should talk to wynk customer service and when i chat in wynk customer service they give irrelevant answers because they use automated chat system...i have not expected this kind of service... I can't understand everything was fine since years what happened now they are asking for buying a subscription while i am a airtel thanx member and whnk was free for me and even my pack is active my airtel no is [protected]

I lost sim card recently which is registered on my father's name and he passed away recently, I went to airtel store to get new sim card but they said they can't do anything and provided me another airtel store address, I have visited there also but they didn't respond, I am in a urgent to get the sim, airtel stores are just playing with costumers, I want a fast resolution because all my accounts are registered for that number.

Dear Sir,
Mena fasttag apply keya tha jo deliver nahi hua ha please provide my fasttag
RJ23CD4688
[protected]

I did my wynk premium on October now it's telling that I'm not a premium user

Dear Sir, Madam

We would like to inform you that our Telephone, DSL No.[protected] is not working since today morning i.e. 12.02.2021. Inspite of regaular call to local line man the problem is not resolved yet.

Pls check & do the needful ASAP.

My jio number [protected] MNP on 9 February 2021.
Your Airtel operator MNP change 399 reacharge or 56days free.
But there is cheating for people only 28 day only reacharge.
Your Airtel operator cheating for me

I have airtel set top box issue and have raised complaint via customer care, engineer came and checked stb, took away box on 15/01/2021 and said needs to be replaced. I agreed on 350 replacement charges which include visiting fee as well. Since 16/01/2021 I am calling like mad to airtel dth customer care and dealer and engineer am not getting resolution. Stb has not been replaced yet. I called them, they gave me call back and even spoke to there seniors and executive, just one reply they give it will be replaced end of the day and by tomorrow. So many calls and so many requests raised, I got no resolution yet. Dealer is pathetic she just disconnect the call when I call her and engineer is not interested to answer the call. Kindly get the resolution asap. Customer service and back end callers have given fake tat for the resolution and even they closed my stb replacement complaint without notifying me and giving resolution.

Complainant Name : Raashid Momin Complainant Contact No : [protected]

State : MAHARASHTRA Purchase City : Bhiwandi
Sector : DTH and Cable Category : DTH
Grievance Company : Airtel Digital TV Company Name :
Govt Dept / Regulator :
Customer Id / Connection no: [protected] Mobile Number or Email id registered with company: [protected]
I raised a grievance# 2520625 on 23/01/2021 on nch portal and got a call back on 3 rd Feb from Gaurav Kumar Customer Experience bharti airtel limited. I told him, am at work and cannot talk now, he didn't even bother to ask when to call back and disconnected the call. Again on 5th Feb I got call on both of my numbers and this time due to busy working hours I didn't answer. So he has updated that even on 3rd Feb I was not contactable, this airtel and there support people are biggest liar and worst customer care experience I had interacting with this people and asking for resolution. Even though complaint is on nch portal they don't even bother to call and check the inconvenience I had been through. In reply on grievance#2520625 they have mentioned email id so that I can let the. Know timing at which they can contact me. I sent two email on airtel.[protected]@airtel.com on 5th and 8th Feb this people are so shameless that no has contacted me yet. This people are goons I beleive as they might be thinking what a common man can do to us. Kindly get ask them to call me and get it resolved or people at nch kindly get involved because this shameless goons will not have any impact now as well. No resolution or call back yet from Airtel

Misscalling me and my relatives from this number [protected] from 2days and saying name subham and address rajnichawk purnea bihar
Me and my relatives to disterbing this person by miss call
I want to block this person and record complaint against subham [protected]

Sir mera lapu sim se airtel sim live activation nahi kor paraha hu.plase help me

Prepaid Airtel connection — lost sim card
Dear sir / madam i lost my sim on date 11/02/2021my mobile number was [[protected]] i bought it from Tripura (Khayarpur )so please you are kindly requested to block it to prevent its missuse by any one.

Regards = Ahid Miah.