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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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A
anil arpan khare
from Rajgarh, Madhya Pradesh
Jan 21, 2011
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Address: Madhya Pradesh

my mob no is [protected] i use nokia c3 , my 98/-net plane is fail . airtel comp ne aaj tak meri problum solve nahi ki hi
Aug 13, 2020
Complaint marked as Resolved 
main ne lagbhag 5 months se airtel ka 98/-apne nokia c3 per net plan activate kia hooa hi . her mahine me date khatm hone ke pehle muje sms aata tha . due date per mere talktime se 98/- kat jata tha . abhi mera plan 7-1-11 ko smapt hua per koi sms nahi aaya aur na hi muje blance mila . maine 8-1-11 ko 98/- ka voucher alg se dalwa liya tabhi mere talk time se bhi 98/- kat gaya. es tarh mere paas 4096.09 MB blance aa gaya per tab se net chal hi nahi raha hi. servic fail ka massage milta hi '' contact ur service provide' massge aata hi. airtel ke no 12118 per kai baar baat karne ke baad bhi net use nahi kar paa raha hoon. 12118 per her baar naye person se baat hoti hi aur wo setting chk karta hi tamaam qustion karne ke baad muje ttaal diya jata hi . 9-1-11 ko muje kaha gaya ki 14-1-11 tak thik ho jayega aapko callback ki jayegi per 14-1-11 ko baat karne per phir se 4 hours baad callback ki baat kahi gai 4 hours ke baad 6-pm ka samye dia gaya phir 15-1-11 ko 12 pm ka samye dia gaya ab kaha ja rha hi ki 48 hours ke baad call back hoga . main ne 8-1-11 se 120/- ki baat 12118 per ki hi . jetne tarh ki setting sms kahe wo bhi kia hi per net nahi chal raha hi. mere phone me plan 98/- hi jiska samye pura hoone per phir se 98/- kat jayega .
plz mere problum solve kare .
Hi, Myself Karan Sharma and my mobile no is [protected]. I am using 98 Rs monthly internet plan in Jan last week. I can access internet on my mobile. But I can't access internet on my laptop from this date. I called multiple time to customer care and 12118, but still not access it. Why I am paying 98 Rs. Hope for a immediate response from your side.

Thanks,
Karan Sharma
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    R
    rohit_meh
    from Bengaluru, Karnataka
    Jan 21, 2011
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    Address: Bangalore, Karnataka

    Airtel are thief people please dont take airtel sim. Last month I have taken a sim and get it recharged with Rs 250 also I submitted all the docs. But todays back they called and ask to submit the docs again but when today I went to submit the docs they are saying tht ur number is deactivated and u lost ur balance(Rs 189)
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      T
      twinkles2
      from Noida, Uttar Pradesh
      Jan 21, 2011
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      Address: Ghaziabad, Uttar Pradesh

      I am a subscriber of Airtel broadband and Landline and have been facing excess charge issues in my bill for past three months. Every month I am assured by the customer care exec that action will be taken and I am slapped with a new charge in the next bill.

      My purpose of filing this complaint is to inform the innocent about how these big companies play with our money. I would request everyone to subscribe to paper bills only and check them properly before paying them.

      In the bill dated 9 Nov 2010 I noticed an added charge of 85 Rs referred to as DSL usage charge. Called customer care and spoke to Ankur he said that this amount will be reversed in the next bill. (Complaint ticket no[protected]

      Did not receive the bill next month. On confirming with customer care exec Anurag came to know that the DSL charge was not reversed and the same was added in the bill for that month. (Complaint ticket no[protected]. He said that I could pay the bill by deducting the DSL charge for this month and the previous month that is Rs 170 . Hence I paid Rs 1127 (after deducting Rs 170 from Rs 1297)

      In the bill dated 10 Jan 2011 was slapped with a late fee charge of Rs 50 for non payment of Rs 170 in the previous month bill. What is this non sense??? Was told by airtel customer care exec Deepak (complaint ticket no[protected] to pay Rs 50 less and not to pay Rs 170 in the current payment.

      I do not know for how many more months I have to call airtel customer care after I receive the bill every month. And what is the guarantee that I will not be slapped with late payment fee in the coming month again. All Airtel customer care people do is issue a new complaint ticket every month without actually solving the complaint. Really tired of Airtel and this bill nonsense every month.

      Anyone reading this please check your bill properly before paying it. And do not take Ebills cause you seldom check them, get paper bills only. If you want to save trees then recycle paper.
      Aug 13, 2020
      Complaint marked as Resolved 

      Airtel broadband & landline — excess billing

      Domestic connection placed in commercial segment without my knowledge. Excess billing revealed this fact after couple of months as bill does not show the segment but call center told clearly.
      Despite complaint to tribunal forced me to make payment.
      I opted for withdrawal of broadband but continued telephone.
      Again after two months excess billing forced me to surrender the landline connection too.
      Airtel Chennai is so poor in customer handling that harass the customer. Ref. tel no.[protected]

      Airtel Bangalore, Landline, Broadband — Excess Billing

      Airtel is very good in cheating customers. I am facing billing related issue.
      Airtel had voluntarily changed by Landline/Broadband plan and not even sent printed/soft copy of the Bills. I paid for 4 months the excess charges than I opted. Finally on 5th Month when contacted Airtel Bangalore @ 121, they said they will wavier for all of it and at least i spoke with 20 executives of Airtel and tonnes of email since 4 months. But, no reply. Landline/Broadband is inactive since 2 months and causing lot of inconvenience. Airtel need to pay me back the excess I paid, but instead Airtel is asking me to pay the bills for the months I have not used. There is no itemised billing in any of the recent bill sent since 2 months. Airtel is had become purely Customer Cheating company and causing lot of incovenience to Customer. And on top of it, Bill recovery team will be giving Threatening call.

      landline : 42070549
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        F
        fca
        from Meerut, Uttar Pradesh
        Jan 21, 2011
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        Address: Muzaffarnagar, Uttar Pradesh

        DEAR SIR,
        WITHOUT MY PERMISSION THIS AIRTEL COMPANY OF MOBILE SUBSCRIBE THE ULTA PUTLA SERVICES NOT USED AND REQUIRED BY ME. I WANT THAT ALL THE VALUE ADDED SERVICE FROM MY MOBILE NO.[protected] MUST BE UNSUBSCRIBE IMMEDIATELY AND IN FUTURE I DO NOT WANT ANY VALUE ADDED SERVICES. ALL THE SERVICES, EXCEPT INCOMING AND OUTGOING CALLS, MUST BE STOPED IMMEDIATELY.


        THANKING YOU,

        CHANDRA MOHAN
        [protected]
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          M
          milkipur
          from Aizawl, Mizoram
          Jan 21, 2011
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          Address: Faizabad, Uttar Pradesh

          I have a complaint about very slow GPRS Network in my area "Milkipur Faizabad UP (East)" All the areas near my village are equipped with EDGE network even jungles (Forests) where there is no one to use this service even here in my village every other network companies are providing EDGE network. But I don't want to leave airtel because I'm very old subscriber of airtel. but now since TRAI has given us the option to use MNP service (Mobile Number Portability). So now i'm willing to switch to any other mobile operator which can provide me the EDGE network. but I'll wait for some time if they (Airtel) assure me to do something in this direction. Thanking you Alok Pandey Milkipur Faizabad UP (East). [protected].
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            scvarty
            from New Delhi, Delhi
            Jan 21, 2011
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            Address: Delhi

            I have been struggling for one week with AIRTEL Customer Care number 121 to get PUK2 code for my cellphone which got locked out. I have been told that the same cannot be done over the phone. I need to visit an Airtel service centre with my address proof and cell phone to obtain this code. When the customer care is asked to connect to the Customer Care Manager, invariably the phone gets disconnected after I am asked to hold. Twice the phone didn't get disconnected but the Customer Care Executive comes back on the line and says that the Manager is not available. All this can be seen from 121. One time the executive gave me the address of the nearest Airtel service centre for which I travelled over five kilometres, only to find that the centre was closed over a month's back.

            IT ONLY GOES ON TO SHOW HOW "USER-FRIENDLY" AIRTEL CUSOTMER CARE REALLY IS. The website does not offer any escalation matrix so that the hapless customer cannot simply get any redressal. TRULY WORLD CLASS SERVICE INDEED.
            Aug 13, 2020
            Complaint marked as Resolved 

            Airtel — non redressal of complaint

            despite trying to address complaints for network related issues at airtel mobile there is no complaint redressal system. poorest of network service in south delhi. advice is soughtt. my no. is [protected].
            My prepaid number [protected] (Maharashtra circle ) is blocked when I had been USA for three months though I sufficient balance in the account. and returned back last week of september.It was a post paid number till May 12 and earned Airtel lakhs of Rs over a decade.I left enough balance in the phone. I request that number be restored, and I am prepared to pay penalty, if any.and it is a number of heavy usage.
            Please reply to [protected]@gmail.com,

            Please let me know whom( official ) I should approach directly to redress my problem .Customer care call centre has no solution to this simple problem I work in Maharashtra and family lives in AP
            Dr T H Rao
            [protected]@gmail.com
            [protected](AP Circle)
            10 Oct 12
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              S
              swapnil juneja
              from Jangaon, Telangana
              Jan 20, 2011
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              Address: Lucknow, Uttar Pradesh

              i was using airtel prepaid services on my no [protected] which was in name swapnil juneja from 2009.from the month nov2010 to dec 2010 i was out of country and they closed my no .after comming back ,i contected the airtel people they stated that the no was closed for a month,so it has been closed and now they asking to buy new no and pay premium for this no again as it was charged for life time ,how it is possible if the person is not using phone for month it will closed by the operter.the are doing this becuase of premium no to get premuim again i suppose. pl help me .my email id is [protected]@gmail.com and my alternative no is [protected].
              Aug 13, 2020
              Complaint marked as Resolved 
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                N
                Navstarbrar
                from Barnala, Punjab
                Jan 20, 2011
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                Address: Sangrur, Punjab

                Respected SirMadam

                My name is Navneet Singh and my Ph. No. is [protected].
                the problem is that I am trying to pay my bill through online billing. but I am unable to login to my Airtel account because I have forgotten my password.
                please send me my password with account ditail on my e-mail id. [protected]@yahoo.co.in
                Thanks
                Your faithfully
                Navneet Singh
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  D
                  deepaamblekar
                  Jan 20, 2011
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                  Address: Hyderabad, Andhra Pradesh

                  HI ,


                  It is very shame on bharthi airtel bill recovery team that they use very abusive words not matter what the gender is.This is regarding my old number [protected] which was lost and i have a complaint logged with police.Out of no courtesy they have messaged all my friends saying am a "fraud".This an immense hurt to the individuals respect in the society.They would have met me but sending message to unknown people thinking that they will be our friend is a big shame on them.we told them that we are going pay it by feb 1st instead of telling that they miss behaved it.can i question how can i get back the trust from people of being named by them as FRAUD!!!!!!!!!!!!! isnt it a very big word to be used??

                  can you please do the needful.

                  Thanks and Regards,
                  Deepa
                  mb:[protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    sudhir1601
                    from Mumbai, Maharashtra
                    Jan 20, 2011
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                    Address: Bangalore, Karnataka

                    Dear Sir / Ma'am,

                    My name is Sudhir. This complaint is regarding Bharti Airtel Ltd, who's collection agent is calling me repeatedly in order to collect the outstanding amount of 1800/- which is due on the name of Ms. Sneha Kumari ([protected], New Delhi, Number no longer valid).

                    I am based out of Bangalore and the named lady was just a friend of mine and I am now totally disconnected with her. Now Airtel collection agents are taking my and some of my friends number from her last call statement, calling and asking for the money. I asked and requested them to call and recover money from Sneha only bacause the outstanding is on her name.

                    Even though they are calling and threatening me to pay the amount on the behalf of Sneha. I said them since I have not used the number and I am also not from the city from where this number belongs to, so I will not pay the amount.
                    Now they are using filthy language and calling me every day. Please suggest shall I go to Police to lodge the complaint or, consumer court?

                    Numbers being used to threaten me by Airtel recovery agent - [protected], [protected](Suresh & Sujal),[protected].

                    Please help me out to solve the issue,

                    Regards,
                    Sudhir
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Airtel — Harassment in the name of solving the complaint

                    Harassment in the name of solving the complaint


                    Refer my email given to nodal officer.[protected]@airtel.in on 26.02.2011 wherein I have complaint regarding de-activation of my Airtel mobile No.[protected], in spite of furnishing documents and photographs in 3 times.

                    Thanks for the response though a belated one. On 03.03.2011 about 17.00 hrs one Pradeep Kumar, an Airtel official from Delhi called me from mobile no. [protected] and informed me that he will solve my complaints. After making some number of calls to my other mobile, he informed me that, my SIM card has been damaged and to go to nearby Airtel outlet for getting a fresh SIM card by simply producing copy of ID proof. Accordingly I visited Airtel outlet located at Trichy cantonment where they said they cannot issue fresh SIM card as the original SIM card issued at Chennai and asked me to go to another Airtel outlet located at Thillai Nagar, Trichy. Travelling another 4 km's I reached Airtel showroom at Thillai Nagar where I have been advices to furnish two more application forms with documents and photograph. Virtually I am disappointed to realize that I have to start from square one again, indeed I am disappointed for getting harassed by making me to run from pillar to post for no fault of mine.

                    Attracted by big exposure and expecting wonderful service it is rather frustrating to find that the customers are made to suffer at the wimps and fancy of the customer care executives. Arrange to either activate the connection or arrange to return back the documents I submitted so far.

                    --
                    K.Bhaskaran
                    Mob.[protected]
                    Airtel collecton department is number one has far as i concern .it is the foar alll. even i am not utilised my internet ther are thretening to my friends one of the by name banglore Ram [protected] i have not seend this type of .
                    sala ee beinchat to 100 baap ko paida hua...in other words oka lanjja kannadi eelanjakodukini.ein talanjakoduki job ichindi oka lanjakoduku company airtel.

                    beware with this
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                      P
                      Prakash Bhat
                      from Bengaluru, Karnataka
                      Jan 20, 2011
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                      Address: Bangalore, Karnataka

                      I am Prakash Bhat, with Airtel Mobile No. [protected] prepaid connection.
                      On 14.01.2011, I observed that an amount of Rs30/- is deducted from the balance, by Airtel apparently for no reason as I had neither requested nor activated any of their services,
                      I contacted customer care no.198 and spoke with one M/s Jayashree. Informed her of the position, enquired why Rs.30/- is deducted and asked her to recredit the amount.
                      Rs30/- was recredited to my prepaid balance and I thought the matter is settled.
                      But to my great astonishment, on 15.01.2011, I found that, Rs.30/- is again debited and balance reduced.
                      Again I called no.198 and spoke with one Mr. Maruthi. Again I nerrated to him that, inspite of my not requesting, not activating and not using any service, Rs.30/- is deducted from the balance. He agreed to recredit the amount and Rs 30/- was credited immediately.
                      My complaint no. was given as CJKWC[protected].
                      But the matter didn't end there. Again Rs.30/- was deducted on 16.01.2011.
                      I called 198 and spoke with Ms Vinutha and explained the problem and requested her to see to it that, the nuisance is ended. She connected me to the Manager Mr.Mallikarjun and again I had to state the facts and events to him. He said as the problem is repeating itself, it may be due to some technical fault, as I had not used any service. And so he would forward my complaint to his higher authorities. He assured me that, my complaint will be redressed before 18.01.2011.
                      I was given the complaint ref. no.COVWC[protected]. But till now i.e. 20.01.2011, neither I was contacted by Airtel nor my prepaid balance restored.
                      On 16.01.2011, I received a message from Airtel: 'Thanks for using internet on mobile.....blah, blah, blah ! ' Immediately I called 198 and one Mr. Lokesh spoke with me. On enquiry, he perused my Account and confirmed that, no service is activated on my Cell. number and hence, no charges would be levied.
                      My complaint no. was given as CBDPA[protected].
                      On 19.01.2011, I called 198 and one Mr.Manjunath, came on line. I asked him to connect me to Mr.Mallikarjun, the Manager. He said it is not possible and I can tell him the problem. Okay ! Again I told him the chain of events. He promised me that,
                      within two hours his higher authorities would speak with me. I waited for more than three and a half hours and called 198 again. Tried several times but no one is coming on line. Only some pre-recorded messages on services are played. Till yesterday at option 4 on No.198 some person would come on line and speak. Now only a recorded message is played. And it thanks me for contacting Airtel and disconnects the line. Today, on 20.01.2011, again I tried to contact some person in customer care no.198. But the same thing is repeated. Other than some irrelevant recorded messages nothing is available to the customer.
                      Went to the website of Airtel and located the Helpline No. 44444121. When dialled, it says it is not a valid number !
                      What do you make out of all this ? That Airtel doesn't have any accountability ?
                      Hoping for early redressal of my complaint, recredit of the amount wrongfully deducted from my account and non-repetition of such harassment.

                      Prakash Bhat.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      AirTel — Wrongful Deduction of Charges

                      Airtel has wrongfully deducted massive amounts from my Bank Account for two months. From my personal experience , allowing your Mobile Company to directly deduct bills from your Bank Account is not a wise choice. Jeevan Prakash Gathoo

                      Airtel Prepaid — Wrongful deduction

                      Dear Sir,

                      I am a subscriber of Airtel Prepaid Mobile No. [protected].

                      Firstly, on two occasion the airtel service provider has wrongfully deducted Rs 200/- from my balance. I have not subscribed for any services. The first occasion was about two months back in month of Mar 2010 and second on 25 May 2010. Suddenly my bamlance got reduced by Rs 200/-

                      Also i have not subscribed for the Taratscope but i do get a Tarat Card reading SMS everyday and the charges for the same are being deducted.

                      The following are requested

                      1. The amount of Rs 400/- be credited in my cell account on wrongful deduction

                      2. The Tarat Card SMS service be stopped immediately.

                      Regards

                      Maj Prabhat Deswal
                      My self is Ramkrishna Gopal Suvarna my mbl no. [protected] and staying at Vichroli, Mumbai. I am using airtel and since last month always itself Rs. 10 or 30/- is dedcuting from my balance amount. I want to know why this type of thing is happening.
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                        R
                        rakesh_april20
                        from Mumbai, Maharashtra
                        Jan 20, 2011
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                        Address: Prakasam, Andhra Pradesh

                        Dear Airtel Customer Care,

                        My mobile No.[protected]
                        I requested you to activate my deactivated sim.
                        One of your representatives informed me that the number has been allotted to someone else
                        which is not true.
                        I have dialed the number which says the airtel number is temporarily out of service.It says it has not
                        been allotted.

                        Please activate my number.
                        I am a loyal customer of AIRTEL.

                        My contact No. [protected]

                        Thank You,
                        Rakesh.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          R
                          rsnigade
                          from Mumbai, Maharashtra
                          Jan 20, 2011
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Airtel’s new business of Swapping numbers while using and selling those numbers to others for money by throwing all telecom rules and regulations.
                          [protected][protected][protected][protected][protected][protected]
                          I have been using the post paid mobile number [protected] for the last 5 years

                          I have converted from post to prepaid scheme in 1st week of August, 2010.

                          In the last week of October: One person has forged my documents (Address proofs, personal details, etc) and taken the connection ([protected]) in my name and misused it. I suspect Airtel agents have helped to reveal my personal details to the person who has taken new connection otherwise its not possible to get my details whom I never know.

                          I gave the complaint to Airtel customer care regarding these irregularities on 16, 17th November 2010. Airtel customer care people have agreed that there were irregularities and Airtel has issued me a duplicate SIM on 17th November 2010 and it was activated and I started using it.

                          After 2-3 days again while using the number only was getting "Invalid SIM" message and I was not able to call/receive any phone calls from the number [protected]. This time also the other user given my private details to Airtel customer care and taken the connection in my name. I gave the complaint to Airtel customer care and taken my connection back by updating my SIM number with them and I warned them not to give my connection to anybody without verifying details. Airtel customer care agreed for that.

                          Again December 5th around Airtel people swapped my number and given to other person. I called the Airtel customer and said block the number immediately as I am travelling abroad and I will be back in 15 days and once I return I will take the connection back again. Airtel customer care said ok sir we will block the number and will not give to anybody.

                          I came back and gave complaint on December 27th to customer care. By that time Airtel customer did not block my number instead they gave connection to other user and changed the name also this time.

                          On 27th December 2010, I called more than 10 times. Even though there is no proper response from the customer care. I talked to customer care supervisor and informed about my concerns. They promised me to resolve in 24 hours and wait till then and get back to me with details. But no response from either Airtel customer care or Airtel customer care supervisor.

                          I called Airtel Nodal officer on 10th Jan 2011 and gave the complaint. They started investigating the case. They dragged 10days but it was not fruit full. As my interactions with them they did not investigate properly and they don’t know how to investigate also, they don’t know rules and regulations also. They did not have answers to my questions. They were showing carelessness in investigations. I spent lots of time daily calling to nodal office and forced them to do investigate fast.

                          I called Appellate Authority on 19th and gave the complaint regarding swapping my connection while using and given to other person. They said please give 2days time and will be resolved the issue soon.

                          I called Appellate Authority on 20th also and said your nodal office has failed to resolve my complaint and I am not satisfied with their responses and their investigation results are contradicting the complaints what I gave through customer care. I suspect Airtel people have modified the complaint statements and I suspect that Airtel is directly involved in selling fancy numbers (like my number) for money.

                          As I have been using this [protected] phone number for more than 5 years. My all bank details, private informations will go to that number. I called many times to Airtel customer care and every time I called asked them to block the number first and start investigations because that new person is misusing my number. But Airtel never blocked that number till now and just trying to escape from the problem.

                          In all the levels of Airtel customer care support and nodal office contains just junk people. They are not caring the customers at all.

                          Since I am the original user. I have to get my connection back immediately and Airtel has to take serious action to those involved in this irregular activities.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            V
                            volojub
                            from Hyderabad, Telangana
                            Jan 20, 2011
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                            Address: Hyderabad, Andhra Pradesh

                            This is related to incident happenned at ANDHRA BANK ATM AT SUMITHRA NAGAR where i got mobile recharge for the number [protected] around 12.06 PM for a amount of Rs.90.00 and i got a transaction ID[protected] dated 22/12/2010 and time 1.43pm saying recharge not successful. Till today i have been calling Airtel Customer service but i have never got a solution . I was able to get complaint nos till date and they are CANRC[protected] AND CANRC [protected] but not my amt back and amt back thing i am hearing only in words not practically from customer service people so i request to plz resolve the issue and credit my amy back. For any feedback please call [protected].
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                              A
                              arunbansal509
                              from Delhi, Delhi
                              Jan 20, 2011
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                              Address: Mumbai City, Maharashtra

                              I lost my mobile on Jan19,2011.
                              I made a FIR in Malad Station and then went to the Airtel outlet (in Peninsula Lower Parel west near my office). The have issued me a new sim with the same number but when I asked them to put my stolen mobile's IMEI in the blacklisted handsets database(so that the mobile become useless for the thief), they told me to go on Nokia shop. However Nokia and all other are saying that it's the service provider who can do it as they use a shared database of handsets of stolen categories.

                              I want my stolen mobile blocked so that someone else can't use it.

                              Arun Bansal
                              [protected]@yahoo.com
                              Hi,
                              Thanks for responce.
                              You can contact me on the number. [protected]
                              and let me know the procedure.

                              Thanks,
                              Arun Bansal
                              Hi Rakesh,

                              I haven't got any call from your side.
                              Any you are saying that my concern has been resolved !!!

                              Please clarify ...
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                                ken_kurien
                                from Bengaluru, Karnataka
                                Jan 19, 2011
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala

                                Dear Airtel team,

                                Prior to my purchase of a property in Maranallor village near Thiruvananthapuram in Kerala (Land bearing Resurvey No 128/12 – Old survey No 241/1 of Maranallor village) Airtel had installed a tower referred to as “ID KAND01” in the property. On enquiry with the village office it has also been learnt that the construction is not sanctioned by the relevant authorities.

                                Since I intend to have the property developed, I request you to have the tower removed immediately. My person in Kerala has been trying to coordinate this requirement but has not been getting any response from Airtel. Please note a delay from your end to initiate removal of the said tower directly affects the process of development and would cause undue financial loss to me.

                                Regards,

                                KK.
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  jayant619
                                  from Bhopal, Madhya Pradesh
                                  Jan 19, 2011
                                  Resolved
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                                  Resolved

                                  Address: Gwalior, Madhya Pradesh

                                  i jst now received a call from a numebr +381 i was shcoked to see the number but i though it would be a call frm airtel customer care
                                  help me out coz whn i received the call no one was there to reply me nd andter 2-3 secs call got dissconnected
                                  now what should i do?
                                  technically i knw tht is possible but am i required to file an complaint in this case ?
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  also receiving calls from 3-digit numbers. Although I don't answer, it is still annoying, given that I am on the "do not call " list.
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                                    A
                                    attal kesar
                                    from Mumbai, Maharashtra
                                    Jan 19, 2011
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                                    Address: Pune, Maharashtra

                                    sir,
                                    i am fed up with the airtel bcoz they keep activating unwanted add on services on my mobile no. and charge me for it with out my knowledge. when i call these people they simple dont agree and tell me that i have activate them and when i ask them to give me written proof or transfer my call to supervisor they simple disconnect it .and it has not happened once or twice i hvlost the count now. i feel looted by these people.please help me regarding tht.

                                    thanks
                                    i'm too facing the same problem
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                                      a_puneet7280
                                      from Moradabad, Uttar Pradesh
                                      Jan 19, 2011
                                      Resolved
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                                      Resolved

                                      Address: Moradabad, Uttar Pradesh

                                      Dear Team,

                                      i had two numbers of airtel prepaid & on both no's DND is activated but still we receive promotional msgs & for this i complaint to appelate dept. of airtel,but still their is no solution,kindly help us.

                                      BOTH COMPLAINT LODGED THR.[protected] BEFORE 45DAYS OF ACTIVATION

                                      MR BIJENDRA FROM AIRTEL GIVE THE REF.NO & TIME OF ACTIVATION OF DND



                                      DND activate on [protected] through: W[protected] on[protected]

                                      Complaint no. & time given by Airtel customer executive named BIJENDRA



                                      DND activate on [protected] through: W[protected] on[protected]

                                      Complaint no. & time given by Airtel customer executive named BIJENDRA



                                      Msg received on:[protected]



                                      1. Safety tip-ICICI bank will never ask for URN-unique reference no.received on your mobile for registering payee. Please do not share this number with anyone.

                                      Sender:BA-ICICIBnk

                                      Msg Centre:[protected]

                                      Sent:1-jan-2011

                                      08:54:35 pm



                                      2. apne number kisi bhi VAS ki seva ko shuru karne ke liye *121*4#(muft)ya band karneke liye*121*5#(muft)dial karein

                                      Sender:AW-service

                                      Msg Centre:[protected]

                                      Sent:2-jan-2011

                                      03:45:56 pm



                                      3. Earthcon prsnts CASA RPYALE a dream home in NCR within ur [protected]@moida Ext.*2/3/4BHK flat *construction is in full swing contact:earthcon.sms CR to 53456

                                      Sender:BA-Noida Ext.

                                      Msg Centre:[protected]

                                      Sent:5-jan-2011

                                      02:11:32 pm



                                      4. Plots availbl in 8.9 lacs on kanth road,mbd*with shoping mall,swimming pool,gym, steam sauna,24 hrs power B.up,3 tyr security,1 st international school call-[protected]

                                      Sender:BA-Inv.clnc

                                      Msg Centre:[protected]

                                      Sent:5-jan-2011

                                      03:21:31pm



                                      5. the most awaited project of the year Ansal launches ¾ BHK appts at best prices in the location of sec92.rates revising soon few units are left.[protected]

                                      Sender:LM-axiomL

                                      Msg Centre:[protected]

                                      Sent:6-jan-2011

                                      04:23:33 pm





                                      Msg received on:[protected]



                                      1. Ref. complaint no. CDRGP[protected] No action has been taken against the no. reported by you as the call records do not suggest any Telemarketi

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      2. Dial karein *121*1# (Muft) aur jaane Aapke number ke liye bane khass offer ki jaankari.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      3. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      4. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      5. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      6. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      7. Ref. Complaint no. CDRGP[protected] No action can be taken as the complaint was logged >15 days from the date of receipt of the promotional co

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      8. Ref. Complaint no. CDRGP[protected] The reported Unsolicited Commercial Communication is from a Telemarketer based outside India & hence cannot

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      9. Due to a technical issue with the TRAI website,registered telemarketers could not clean their calling/SMS lists.Pls ignore the promotional commu

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      10. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      11. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      12. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      13. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      14. Ref. complaint no. CDRGP[protected]. No action taken as the 45-day wait period post NDNC registration is not yet over. You may get Promotionals

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      15. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      16. Ref.Complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 1st violation.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      17. Ref.Complaint no. CDRGP[protected] The Telemarketer (Registered with TRAI) has been identified for disconnection for repeated violations.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      18. Ref. complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 2nd violation.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      19. Ref.Complaint no. CDRGP[protected] The Unregistered Telemarketer has been identified for disconnection for repeated violations.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      20. Ref. Complaint no. CDRGP[protected] Show Cause notice sent to unregistered Telemarketer for 1st violation with an advice to register & adhere t

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      21. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      22. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      23. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      24. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      25. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      26. Ref.Complaint no. CDRGP[protected] Your Airtel Mobile was not registered under NDNC. We have registered it today. Promotions should stop after 4

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      27. Ref. Complaint no. CDRGP[protected] No action taken as the unsolicited commercial communication reported by you was not found to be promotional

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      28. Ref. Complaint no. CDRGP[protected] Details of the reported call/SMS could not be located in your usage records. Kindly revalidate to register

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:39 AM



                                      29. Dial karein *121*1# (Muft) aur jaane Aapke number ke liye bane khass offer ki jaankari.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      21. Ref. complaint no. CDRGP[protected] No action has been taken against the no. reported by you as the call records do not suggest any Telemarketi

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      22. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      23. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      24. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      25. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      26. Ref. Complaint no. CDRGP[protected] The reported Unsolicited Commercial Communication is from a Telemarketer based outside India & hence cannot

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      27. Due to a technical issue with the TRAI website,registered telemarketers could not clean their calling/SMS lists.Pls ignore the promotional commu

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      28. Ref. Complaint no. CDRGP[protected] No action can be taken as the complaint was logged >15 days from the date of receipt of the promotional co

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      29. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      30. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      31. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      32. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      33. Ref. complaint no. CDRGP[protected]. No action taken as the 45-day wait period post NDNC registration is not yet over. You may get Promotionals

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      34. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      35. Ref.Complaint no. CDRGP[protected] The Telemarketer (Registered with TRAI) has been identified for disconnection for repeated violations.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      36. Ref.Complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 1st violation.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      37. Ref.Complaint no. CDRGP[protected] The Unregistered Telemarketer has been identified for disconnection for repeated violations.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      38. Ref. complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 2nd violation.

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      39. Ref. Complaint no. CDRGP[protected] Show Cause notice sent to unregistered Telemarketer for 1st violation with an advice to register & adhere t

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      40. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      41. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      42. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      43. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      44. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      45. Ref. Complaint no. CDRGP[protected] Details of the reported call/SMS could not be located in your usage records. Kindly revalidate to register

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      46. Ref. Complaint no. CDRGP[protected] No action taken as the unsolicited commercial communication reported by you was not found to be promotional

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM



                                      47. Ref.Complaint no. CDRGP[protected] Your Airtel Mobile was not registered under NDNC. We have registered it today. Promotions should stop after 4

                                      AIRTEL

                                      FRIDAY:7-JAN-2011

                                      9:40 AM
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      My mobile number is [protected], I have registered for DND on 25th of Mar 2008. My services got activated after 45 days of register. It has been more than 3 years since my services got activated and I have registered a complaint with TRAI and also with Airtel. But still i am continuously getting messages from LM-DELSnu, DM-festise, LM-Inv Shop, LM-SUN and LM-NOIDAEXT ect which is so irritating me a lot at my office timing or at the time of driving, however i have complained more than 3-4 times from last 1 month to Airtel customer care and every times they given me a new deadline telling that my problem will be solved, but there is no response or action taken yet. My last complaint no is CDRGP[protected] while my Registration number for DND is W[protected].

                                      I wanted to stop all theses stupid messages but the last message i got from your side against the above complaint no that was not satisfactory for me i was shocked that you cant do any thing if some other service provider sending me messages or call i have lots of hope from you and i love Airtel i don't want to change my no. Its my humble request to you kindly do something i am sick of tired from these stupid messages i believe that i will get positive response from your side.

                                      Regards,

                                      Mudassar Khan
                                      DND
                                      sir, please help me, i took an idea sim in this month with no. [protected], and i think 5 or more times a same message is coming with the name - AD-AIRTEL, containing these msgs :

                                      "your bill dated 09-jan-11 of rs. 1679 for your airtel fixedline a/c no. 15863697 is due for payment on 28-jan-11. please ignore if already paid."

                                      what is this ... i dnt have any airtel connection and my idea no. is new, then hw they can sms me like this . please do something fr me, otherwise after tomorrow they will msg me little diff. frm the above, they will surely going to add the amt after due date ...

                                      pls do somthing fr these kind of invalid messages and calls.
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                                        shibajiin2000
                                        from Pune, Maharashtra
                                        Jan 19, 2011
                                        Resolved
                                        Report
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Hi Sir,
                                        I took a post paid connection (No.[protected]) to use internet.My Credit limit was of Rs.3000.I used this connection for merely 14-16 days.One day My net was not working,I called Customer care and they said that my bill has reached 3300(Approx) which is above my credit limit and asked me to pay the bill to activate my account.I was there to pay the bill once I get the bill and thus did not pay the bill at that point of time.At the end of the month I got call from customer care and they said that my due bill is of 12500/-(Approx.).

                                        I am unable to understand how the bill can go up to this huge amount.My question is when my bill was 3300 I stopped using the connection .So how can the bill reach to 12500/-.I asked the customer care to send me the bill (soft copy, as I have relocated) but they did not provide me any thing.

                                        Please let me know what to do in such case.

                                        Regards,
                                        A.Gupta.
                                        [protected]@yahoo.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        airtel postaid — regarding net connection

                                        i am requesting a net means gprs connection on my airtel postpaid card from last two months but i a, m not getting the net started it is not a technical problem no customer executive is taking serious attention on my problem plz help me fast as i want my net started early
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