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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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U
userd87
from Bengaluru, Karnataka
Oct 26, 2010
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Address: Bangalore, Karnataka

Hi all,
Airtel has started generating revenue from other way too. Please check your bill they start charging money which you never requested . This I am taking about my "REFERENCE NUMBER 38557248" i found they started charging money rs 75 per month extra without informing me and they say that this is for PC secure , which I never requested. This is the way Airtel is getting a big revenue and giving money to filmstar like Sarukh khan , bebo and all .

Please check your bill , I can say airtel is a cheater company not a CMM level company.
Aug 13, 2020
Complaint marked as Resolved 
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    G
    ghosh38
    from Delhi, Delhi
    Oct 26, 2010
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    This is Dr partha Ghosh. To the best of my knowledge from the messages of my mobile (Airtel mobile no: [protected]), Rs 1/- per day from 25 Aug, 2010 to 8 Oct, 2010 for job information and on 6 Oct, Rs 15/- , 2010 (for my tunes) have been deducted from my prepaid account (mob no [protected]) without my consent. On Oct 8, only Rs 2/- has been refunded to my prepaid mobile without indicating the basis of refund. In this context I have send may e-mails containing complaints and reminder. But no result. Pl do the needful so that I can get money back to my mobile.
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      aghosh19
      from Silapathar, Assam
      Oct 26, 2010
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      Address: Bangalore, Karnataka

      HI AIRTEL, I RECEIVED abusive service message called BIKINI BABES.

      When i tried deleting the message 99 Rs of my balance has been deducted.

      MY NUMBER is [protected]. I tried customer service several times but they say their systems are down and they cant help.

      CAN You please look into it urgently.
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi

      99 RUPEES of my airtel prepaid balance of number [protected] has been deducted while I was trying to delete a BIKINI BABES service message on 26/10/2010 around 12 noon. I have been still receiving a lot of porno or abusive type of service messages on this number. Please refund the amount to my main balance and stop these porn messages asap. I am currently in roaming to Durgapur, West Bengal.

      Here is the discussion so far on consumer complaints website given below.
      And also alternate contact details -

      Mobile [protected]
      Landline +[protected]
      Email [protected]@indiatimes.com
      Aniruddha Ghosh
      Hello Airtel, above is the email i have sent to you. I dont know what you want to discuss with me. Because I would like the amount refunded and have been patiently to receive it.

      Like i said if you check your records 99rs of my balance was deducted while trying to delete the bikini babes message and ...

      I HAVE NOT DOWNLOADED ANY PICTURES OR GAMES OR ANYTHING !!
      I got it from Yahoo question. For next time you can try this

      "simple, go to message settings in your mobile and select service messages and stop"
      Rakesh, the problem has been resolved. 99Rs has been restored to the main balance.
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        A
        Arunkumarmanoharan
        Oct 26, 2010
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        Address: Rangareddy, Andhra Pradesh

        I am being harrassed by Airtel officials to submit proof documents , I have taken this number 2 years back & have submitted proof documents 4 times till now , every time they call me & say as per govt GO they require the documents . Now this again they want the documents , I have spoken to them for about 4-5 times till now. They have been telling me that they would look & take steps but again they are asking me to submit the same ..

        Airtel Post Paid Mobile Connection — Non Payment of STD/ISD Deposit

        I had a Airtel Post paid mobile service for about 5 years. Because of poor network connectivity I stopped using the services from airtel. Now they are not refunding the deposit which was paid for STD/ISD calling service. I have even given them the copy of the receipt I have for the same.
        They promised to pay within 45 days, however it has been 4 over months now.

        AirTel — submission of documents for connection

        I have had airtel connection from chandigarh .myphone no. is [protected] nd sim no. is
        [protected]F after completing all formalities. i got amessage that my services will be disconnected as documents are not complete.I am from himachal pradesh .let me know how and where
        to send my id proof
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          d_chatter
          from Mumbai, Maharashtra
          Oct 26, 2010
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          Address: Thane, Maharashtra

          Dear Sir, 26/10/2010

          My mobile nos is [protected]. I have complained twice to Airtel Ltd, the first one being about 15 days ago and the second one on 24/10/2010 vide complaint no[protected], and also submitted written complaint to Airtel gallery at Badlapur city, to stop debiting VAS downloads from my account.
          The company has not taken any action till now, and keeps on debiting Rs.3/- around every 3 days, for some bogus information, which I dont want. Inspite of complaining, to stop such debiting, they are not doing so.

          Probably, they are thinking, who will be able to stop them. Who has the courage to take them on? I hope through this letter, you will be able to address them correctly on my issue.

          Regards,
          D. Chatterjee
          Aug 13, 2020
          Complaint marked as Resolved 
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            T
            thangavelu k
            from Delhi, Delhi
            Oct 26, 2010
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            Address: Salem, Tamil Nadu

            i am the retailer since airtel born
            my retailer sim plan a to a 10paise other mobile 40paise since aitel born
            but without my knowledge the plan change to a to a 20paise
            past 10years i consumed more time and work to promote airtel
            lots of cash rewards achieved
            but the company not give little bit of response
            i spoke to customer care they did not realise retialer says
            they follow rules only but the rules change every month
            i kown bharti aitel earns more profit than other service providers
            but retiler base not a valid service provider very worst retailer sevice
            plz consider my complaint
            iam not fluent in english sorry
            premkumar
            Aug 13, 2020
            Complaint marked as Resolved 

            AirTel — Behaviours

            I'm Sathiya seelan. My no is [protected] (Now Vodafone).On Feb 20 th, My mobile was switched off condition from 8.30AM to 1 pm in my pant pocket (No chance to other handling) because of government examination. when i was switched on my mobile after 1pm, my balance reduced more than 15 rupees. when i was contact with customer care (Airtel),they told that charge claim for download(GPRS) at 10am.but that answer is not good for reality.Again i was upgrade my account by rechage Rs.10, Immediately Rs.10 decreased from my account.Again i was contact customer care at 2pm. Customer Helpline officers (198) does not talk with me properly.He angry with me and suddenly they disconnected my call.within next 2 days, I was applied mobile portability to vodafone.I've received a call from airtel side.Officers discussed about mobile portability reasons.I informed my complaints and customer care responsibilities. They promised their fault will be rectify within two days.but the problem does not solve in more than two days.Again i was contact customer helpline 198,but my calls does not connect it.Then i was tried to contact 198 from various numbers.They does not give correct answer and responsibility.Then i was change my network after many Problems from airtel side.(I've all evidence to gave compliant to customer Helpline as Voice recording)
            today i went to airtel office situated at ram chowk surat, for my complain. but instead of listening to complain the trainee Executive over der miss behved with me and den she also called costumer care number for the my complain i mean if dey cant solve the problems then y are dey sitting over der if all the things has to be done my a call .
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              B
              bsubin
              from Bengaluru, Karnataka
              Oct 26, 2010
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              Address: Bangalore, Karnataka

              We had served a notice to disconnect almost 43 of our corporate connections wiring emails to [protected]@airtelindia.com but subsiquently the disconnection notices are not accepted by the Customer Care on the grounds that the respective account manager has stopped them to accept as he is afraid of loosing his jobs for such large account disconnections. But however we cannot consider individuals parameters as huge amount is blocked month on for these numbers.

              We took the extreme step to disconnect the numbers on the grounds of poor billing and not meeting the expectations of tariff plan change and on poor customer support after sales. We have migrated these 43 connections amost Tata Docomo & Idea Cellular.

              If you need more clarification, please write me to subin.[protected]@connectm.com
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                S
                srbh.k1985
                from Delhi, Delhi
                Oct 25, 2010
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                Address: Gautam Buddha Nagar, Uttar Pradesh

                Hi,

                I am getting blank calls and threatening calls from multiple numbers i.e. [protected] , [protected] , [protected], [protected]. These phone numbers are from Aircel(delhi), vodafone(Delhi), TATA - DOCOMO (UP, Uttaranchal), Airtel (Delhi) service providers. He is using abusive and bad language on calls and threatening me.I request you to take necessary actions against these numbers.Please help me in this regard.
                Thanks.

                Regards,
                S. Gupta
                srbh.[protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 

                Aircel & Airtel — Unwanted calls

                Usually getting phone calls from the following mobile numbers. Please give the name and address of the following mobiles

                [protected]
                [protected]
                [protected]

                Airtel — demanding money and using abusive language

                sir, i was useing airtel conection for last two year.my account no.14253638. there are 2 connections on this a/c no, one is at shop and other is at home.there nos. are 4649053 & 4639053.I have given them the request of disconnection of no 4649053 which is at shop, in the month of may for the first time .but the phone was not disconnected at that time. as ,the bill was represented at my shop address that"s why i didn't come to know about the disconection .and we kept on paying on bill for the next three month.and that one day i come to know that phone is not stll disconnected .after that i have given them a call again for disconnection at121.and they have given me the same answer as before ,that the phone will be disconnected in 24 working hour.,but it didn"t happen .this prose is of disconnecting the phone is repeated for many time . but the phone can't be disconnected , in between this i have paid bill for 2 time .phone still not disconnected. at last i have stoped paying bill. After paying 5 month extra bill they are still demanding money in place of compansiating me and troubling by calling again & again. These are the reference no,22937560,23683400 ,96226260, 98530764,23983756, 819495 , 26689394,25957978 ,.Please do something and get me rid of this problem &company
                I want resolution. Do you (Aircel, Vodafone, Tata-Docomo, Airtel service providers) have any facility to stop these thing immediately? Please revert soon and take immediate action against them. Thanks
                hello
                i am 15 year old girl and i am getting calls from [protected].And i am a user of airtel .And when i pick up some type of disturbance is coming or some type of strange sound .plzzzzz help me and tell me what do and plz take strict action.


                regards
                vidya
                hello sir
                i'm a user of tata docomo. sir when i call customer care they disconnect my call and now from then whenever i call them they dont connect me to customer care... please help me
                my e-mail add. is johny.[protected]@gmail.com
                mob no. [protected]



                regards
                johny

                Vodafone — Unwanted & strange calls

                Sir,I have been receiving calls from weird numbers.
                The numbers are 1) +3444, 2) +[protected], 3)+[protected], & 4) +971500.......
                This is a very strange thing. It is seeming to be a serious issue..Please see through this matter.
                hello
                i am 18 year old girl and i am getting calls from [protected].And i am a user of airtel .And when i pick up some type of disturbance is coming or some type of strange sound .plzzzzz help me and tell me what do and plz take strict action.
                Threatening and Abusive Calls from Aircel No.(Delhi) +91-[protected].

                Dear Sir

                The above mentioned mobile number user is harassing me and using highly abusive language and demanding money. I have lodged a complaint with local Police also. The user has been threatnening my company folks and forcing me to shell out some money. The user didnt reveal address, just asked me to call when money is ready. Today since morning I have recieved 46 calls from this number.

                Please take the necessary action ASAP. I am at the verge of losing my job because of this cheat.

                Regards,
                Umesh
                umesh.[protected]@gmail, com

                Aircel — Threatening calls

                I am a Indian origin worker working in United States and getting threatening calls from the below Aircel number:

                [protected]
                Hello,

                I am getting threatening and very abusive calls from [protected]. I have all the threatening SMS as evidence. Help me regrading this.
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                  P
                  piyushji
                  from Channapatna, Karnataka
                  Oct 25, 2010
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                  Address: Ahmedabad, Gujarat

                  refrence no 3497214 complaint date 6 aug 2010
                  we have called for many days on airtel customer care center but there is no
                  attention from your side.

                  we have recently recharged our dth balance but still we are not able to watch chanells.

                  we accept from you a urgent step from your side
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                    A
                    anna19892
                    from Cuddapah, Andhra Pradesh
                    Oct 25, 2010
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                    Address: Tamil Nadu

                    I Recharged RC119 Combo booster for my airtel number. I am unable to see my message balance.
                    If i use *123*1# it shows only zero balance. They also dint mention the code for checking the balance.
                    Also i request all mobile services to give the respective number codes for message and other balance.
                    People are confused by many mobile services. Waiting for the positive reply!!!
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      M
                      mexpert_akhil
                      from Noida, Uttar Pradesh
                      Oct 25, 2010
                      Resolved
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                      Resolved

                      Address: Gautam Buddha Nagar, Uttar Pradesh

                      Subject: 2 Lacs claim on Bharti Airtel India Ltd. due to mentally tortureness.

                      Issue :

                      I am using Airtel number [protected]. And I had already register with NDNC service, registered on Dec 2009 and my DND registration number is S[protected], but I am getting messages and calls in frequent manner. I have informed about this to Airtel customer care and I have provided them the numbers and names of the company, date and time at which I received those messages,but every time they provide me a new complaint or reference number but no action has been taken so far from Airtel.My complaint and reference numbers are as follows:
                      reference number: 502400
                      complaint number:[protected] IS LATEST TOO MANY OLDS I DON'T KNOW

                      I got three calls & lots of sms from airtel side,now i know if i registered my DND service and if i get call and no action taken by service provider then i can claim 5000 Rs per call.
                      As i distrub three times.
                      Details of call-
                      [protected] Aug
                      [protected] - 22 July
                      [protected]-20 July
                      I want 15000 claim so that airtel will not do that activity in future.
                      So please take a right action regarding that issue as airtel did not take any right action.

                      Here is what TRAI says in this regards:
                      There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20,000/- for each such non-compliance.


                      Regards,
                      Akhil Singhal
                      Noida
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel India — Receiving cheap SMS and Phone calls

                      I am receiving cheap SMS from phone number [protected] - which belongs to Airtel Kerala GSM subscriber.

                      PLease warn him for this else I will book a police complaint against him.

                      When called he does not disclose his identity and is not fluent in English speaks broken words in english, seems to know only Malayalam.

                      A mental psychic person ?

                      Airtel please handle this number seriously
                      i have booked a product from AVAMERCHANDISING offer through HDFC CREDIT BANK CARD but not received product and i am paying EMI. do not purchace any product from this company.

                      Airtel Promotional — unwanted receive calls..

                      Mumbai.19th January, 2009..I/we having in Airtail-Mobile-No:[protected] >Again Register with NDNC-Register-A [protected]-dt.27th February, 2008-(PreviousReg.No.:F[protected]-dt.27tAugust, 2007)
                      Applicant /Subscriber-[protected]- Inspite of NDNC since year, being Harrash/Disturb by the so called -RECEIVED - UNWANTED -CALLS . Applicant hereby gives the details of 'Unwanted Calls : -
                      1)Receive Calls Details :(a) [protected]-Airtail Promotional-Recording on 19th Jan.2009.17-32 pm>
                      (b) [protected]- " " " 18th Jan.2009 12.40pm
                      (c) [protected] " " " 16thJan.2009 16.09pm
                      (d) [protected] 15thJan.2009
                      my request to air tel faculty to take necessary action on mobile number [protected], becuase lot of people get miss call or unwanted call from above number.

                      Regards,

                      Raj Bhosle
                      I am facing same type of problem. Somebody is calling from this number [protected] to my wife and giving false information. While asking he is not giving his identity and the second day also he is sending sms from the same number which is absolutely wrong message.
                      This is one type of mental harashment to me as well as my family.

                      Requesting airtel to look into the matter seriously.
                      Dont want Air Tel SMS & Phone Calls Mob: No. [protected]
                      I have been registered on DND since 2007 Registeration no: . I have been getting promotional 4-5 SMS every day primarily SMS sending job offers. I am also getting it from real estate etc. I had registered complaint with AIRTEL CUSTOMER CARE but they came back saying that the telemarketer does not belong to another operator's network and my request has been forwarded, but i am still receiving promo sms, infact they have now increased even more. If AIRTEL cannot stop this then who can? Please do the needful at the earliest.

                      Here is what TRAI says in this regards:
                      There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.25000/- & upto Rs.2, 50, 000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2010, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.25000/- for first non-compliance of the regulation and in case of sixth subsequent such non-compliance, an amount not exceeding Rs.2, 50, 000/- for each such non-compliance.
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                        D
                        Dipali
                        from Delhi, Delhi
                        Oct 25, 2010
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                        Address: Pune, Maharashtra

                        I requested for new Airtel Broadband connection at my home. After 2 weeks when I didn't receive any response from Airtel I tried contacting them. In return I got a response from them that port for the apartment complex already exhausted the limit and so they are waiting for some approval for new ports. So, I called up again to understand the status, it was same. Its really a pathetic service from them. I am still waiting for their response. Why can't they check all these technical issues before filling up forms. And worst part is we have to call them up to know the status.
                        People I interacted for my request were Nishant Sharma, Ashish Dabholkar. (Pune -> Aundh/Baner region)
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                          S
                          sushim11
                          from Hyderabad, Telangana
                          Oct 25, 2010
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                          Resolved

                          Address: Rangareddy, Andhra Pradesh

                          I’ve been Airtel Broaband and Landline customer for very short duration but had many unpleasant experiences. My ACCOUNT NUMBER 16130008 PHONE NO. [protected]

                          Open Issue:
                          1) My Airtel Landline has no dial tone for 4 days now, starting Friday 22nd October. I called customer care multiple times. They promised me that it will be resolved by 2:30PM on 23rd October but despite of many calls till now nothing has happened, the field engineer of Airtel for our area has stopped picking up my phone. I told them I’ll write you an email but still Airtel Field Engineer(Mr. Shankar Cell No. [protected]) hasn’t responded. Complaint numbers 39083118 and 39029980.

                          2) I even tried calling up the person who sold me this connection and told I’ll write to you, he replied write to anyone whom you want. His name I don’t know his cell no. is [protected].


                          Issue which I did not follow up:
                          3) When connection was sold free sunglasses was offered as promotional gift. There is no communication about it now.

                          4) Centrex intercom was to be enabled it is not enabled yet.

                          5) It took 7 days after payment to installation when I was promised installatinon within 48 hours.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Airtel BroadBand And Landline — make me fool

                          i had taken a landline connection with broadband before two months in panipat haryana. i said to the exective named satish sharma that i want centrex facility with three numbers which are already in centrex. with home and shop. he said that it will activated after 1 week of number activation. i said ok. and after 1 week he gave me the customer care no. and said give ur information to them. ok i called them and they said give an written application to the local office. i then contact to exective he said i will do that and after again 1 week he said i had given the application and it will activate till tommorow and nobody can say when that tommorow will come and the head executive said it can not possible on your no. they are cheaters and i want to bring them to consumer court regarding this.

                          Airtel broadband. — Dead landline.

                          Hi,
                          I am using airtel broadband, and the connection is dead from past 6 days. Even after registering the complaint 6 times to the customer care no one is attending the complaint or no one is ready to take the responsibility to solve the problem.
                          Please help. Ph. no.[protected].

                          Regards,
                          Harsha

                          Landline — more payment submit

                          i have pay the bill in 2 times the landline no. is 4087689 but this no.is disconnted the name to the customer is ankit jain but now a days padam jain has customer the new landline no. is 4028346. i want that the remaining balance is convert to this new landline no.4028346.
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                            rohit_deshmukh11
                            from Mumbai, Maharashtra
                            Oct 25, 2010
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            Hi, I am using the Airtel prepaid connection. My mobile number is [protected] and my handset is Nokia 5233. But in last week my outgoing is blocked for the Document re-verification but after re-verification my outgoing service is fine now. But i already activated 98 Gprs/month pack, but my gprs is not working, I called airtel technical support more than 6 times. Every time they tell that your setting is wrong and again they send me the same settings, but problem still exist. The error is "Packet data connection not available," I also visited Airtel gallery but its useless.
                            What is the solution for this?
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              rana_ggn
                              from Lucknow, Uttar Pradesh
                              Oct 25, 2010
                              Resolved
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                              Resolved

                              Address: Chandigarh

                              Please my previous post on the subject.After lodging a complaint online,I recieved a call from Mr Rahul from the Delhi Head Office([protected]) assuring me that the complaint will be entertainedand he would listen to the call recording made by miss neha to my wife where she had threatened to pass on my wife's mobile number to all boys and she would be getting unnecessary calls from them if the amt is not paid.He also assured me that I would recieve no further calls regarding recovery of the small pending amount.
                              However ,there has been no follow up by Mr Rahul on the issue.
                              I recieved a call today i.e. on 25 Oct 2010, from chandigarh office from mr Amrinder([protected]) at 1240 hrs for recovery.I mentioned about the complaint.But he found no mention of the complaint on the account and was adament on recovery and resorted to use of cheap language with me and threatened to pass on all the numbers in my contact list to ambiguous people if the amount is not paid.
                              I want to once again reiterate on the fact that paying a small amount of 3300 is not a concern,however I am looking forward to the resolution of my querry ASAP.My mob no is [protected].
                              Such indifferent behaviour from AIRTEL(India's largest telecom service provider) is just not understood.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                amit manchanda
                                from Delhi, Delhi
                                Oct 25, 2010
                                Resolved
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                                Resolved

                                Address: Chandigarh

                                I want to complaint against my AIRTEL distributor, as he is not giving proper services.
                                He dont provide me recharge coupons on time,I have to call him several times for the delivery of recharge coupons and every time he make false promises,because of this my business is getting affected as I am not able to meet the customer's requirement.
                                So pls register complaint and take some action.

                                Name & Address of distributor :
                                TELEDEALS
                                SCO 846, NAC, Manimajra, Chandigarh.

                                My Address:
                                AKM Computers and mobiles
                                S.No. 1848, Manimajra, Chandigarh
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                AirTel — Rough behaviour

                                My pre paid Airtel cell phone No. [protected] from which I cannot make any ISD call though having substantial balance over Rs. 3000/- (three thousand) for last two months I informed Airtel customer service but they did not pay any attention to my complaint even they talked with me very roughly and advised me to quit Airtel service.
                                Accordingly I have bought a Vodafone SIM card but I shall exhaust the amount then dump the Airtel SIM card to in dustbin.
                                The Airtel Customer care executives are very rough and do not know any manners.
                                Tapan Kumar Basu
                                Kolkata
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                                  P
                                  punchoo
                                  from Lucknow, Uttar Pradesh
                                  Oct 25, 2010
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                                  Address: South Delhi, Delhi

                                  Hi,

                                  For almost 10 years we had Airtel Services (prepaid) and twice earlier the documents requested by us had been submitted in these past 10 years. Now again, they ask for the documents which literally means that the documents submission is not being taken care by Airtel. Someone, somewhere in Airtel is not doing her/his job so the documents probably get lost and never go on their records.

                                  We do not have an airtel shop nearby where we live. We can't go to the city as well every time. we are not keeping well and suddenly an SMS pops up that the connection will be taken away if documents are not submitted. Here are the numbers if you check this connection has been for a while now:

                                  9810.472.742
                                  9818.875.439

                                  Could not find any online method to do the same.

                                  Regards
                                  Same with me as well. I am using Airtel from last 6 years and now days I am getting sms to submit documents again.
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                                    H
                                    H. N. Das
                                    from Ahmedabad, Gujarat
                                    Oct 25, 2010
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                                    Address: Gujarat

                                    I have a prepaid AIRTEL mobile connection no. [protected]. I get atleast 20-25 telemarketing SMS per day and some 10 telemarketing calls even at odd hours in night which is quite irritaing. Moreover, Airtel is duducting services charges for fictiuos services like hello tunes etc eventhough not opted for.

                                    airtel mobile prepaid connection — unsolicited calls

                                    Sir
                                    I am holding a pre paid mobile connection of Airtel. my Mobile no is [protected]. however from the very begining when i got this connection i am receiveing lot of pre recorded promotinal calls from the airtel. the frequency and timing of these calls are torturous and harrasing to us. i called the customer care on 28/05/08 hoever they expressed ther inability to stop the calls before expiry of 45 days after receiving he complaints from consumer citing some TRAI rules. i am ammused which TRAI rule allow smobile operator to keep making unsolicited calls to consumers for 45 days even after the complaints received from the consume


                                    Pls lookinto the matter


                                    Rajesh Ranjan

                                    Airtel prepaid mobile — Unsolicited calls and messages

                                    Inspite of several requests, Airtel does unsolicited calls and messages for their pre-paid connection mobiles.
                                    Customer service simply sucks!

                                    I went to customer service office wasting my half working day and registered for DNC. Still after two months, I receive calls.

                                    Please do stop...I can change carrier..but do not want to cause inconvenience to my family and friends by changing the number.

                                    Request you to STOP...
                                    airtel call history side

                                    Airtel Prepaid — telemarketting Calls

                                    Dear Sir,
                                    I keep getting unsolicited telemarketting calls on my mobile [protected]. Please bar all telemarketting calls reaching my phone.
                                    Thank ypou K S BHAT
                                    [protected]
                                    Send a mail to [protected]@airtelindia.com with the subject as your mob#. Ask them to deactive VAS on your phone. You should get a revert within a day.

                                    AirTel — fictitious messages

                                    Sir I am S.Prabhakar working with Doordarshan news as a news producer I am wrieing the complaint because I am fed up of this repeated harrasement by airtel prepaid services.
                                    Sir for the past 3 months I am charged for the survices which I never availed I get a message like this mentioned below
                                    Thank you for subscribeing
                                    to hello tunes service. You
                                    have been charged by
                                    Rs 30 for 30 days.to stop
                                    this service call[protected]
                                    When I recieved this message the phone was not with me because I locked the phone in my drawyer which I opened in the night by the time I was chrged by rs 30 and subsequently I recieved another messabe for which I was charged with Rs 15. where as I have deactivated all the promotional services from airtel even thougjh I get this sort of messagws and I am charged for it and when I called the costumer service executive he bluntly said that you have activated this services by calling to some airtel number and disconnected the call and I was charged 50 paise the enquiry for the which dint solved my problem and moreover the executive was not ready to listen to me so to explain my complaint I managed to catch executive again after arepeadet try for 0ne hour and when executive was trying to getreid and not to give sollution with great difficulty after speaking to the executive for 23.47 minutes he understud the complaint he debited Rs 45 for which I have to spend around Rs 6.50 and this is the first time I amnage to get the refund because I had time to explain him in the past this charges were put on my head.
                                    Sir Bhatrai is no1 in telecom company in india and if the company use this sort tricks to extract money from the coustomers then it is a question mark before the costumers wether it is good to continue the services anyhow I know disconecting the services wont help me in any way but atleast the message should reach to the concerened authority.

                                    Hoping for a soluition or reply for the complaint

                                    Airtel prepaid mobile — Not able to send messages on reliance network

                                    Hi,

                                    I am having prepaid connection of airtel mobile. I am not able to send any message on reliance network. When I complained, airtel customer care told me to contact reliance customer care. How can I contact reliance, when I am using airtel services?

                                    Regards,
                                    Amandeep
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                                      V
                                      vjibabu
                                      from Chennai, Tamil Nadu
                                      Oct 25, 2010
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                                      Address: Tamil Nadu

                                      SirMadam,
                                      I am using two airtel prepaid numbers since 2004, & one of my number is[protected] (Sim No-[protected], Name of this num is Mr. Moses from Thiruvalluvar Nagar, Rajapalayam , Virudhunagar Dist) from past 8 months I did not use this num for some reasons ,But Right now I am using another number. Last month I tried to use this number but that is in out of service & I spoke to airtel cus.exe they replied that u r failed to use this number for more than 6 months so we denied that sim service. Many times I called to customer care they said pay Rs.200 with ur old proof and get ur number back. Im not ready to pay anything & don’t want to waste my time too….i want my num back & I want to use my number. Still i want stick with only Airtel not other provider..
                                      Till u will not get in touch with me abut this issue
                                      my number is [protected] (Sim No-[protected])
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                                        J
                                        jaspreet20
                                        from Delhi, Delhi
                                        Oct 24, 2010
                                        Resolved
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                                        Resolved

                                        Address: West Delhi, Delhi

                                        Airtel has mandatorily started asking for customer verification form to be re-submitted irrepestive of whether or not they has asked for consumer id proofs during the time of new connection. The Airtel Reationship Centre Sheeba Telecom @ Jail Road, Near Tilak Nagar has thankfully been accepting the forms. However, they have deputed an office boy in a by-lane next to the showroom for acceptance of forms. There also, most of the times the forms are finished, sometimes that office boy goes for lunch without any replacement and we consumers have to wait for no fault of ours. Airtel is acting up as if we are some criminals and have to deposit these forms to resolve a deficiency that happened at our end. The situation got so worse that Police had to be called in on Saturday, Oct 23, 2010.

                                        I had deposited proofs at the time of purchasing of my connection and am yet being rudely asked by their customer care to deposit proofs else my connection would be barred. Plus the office boy refuses to give any recieiving on the form.

                                        Airtel can atleast show some decency to its existing cusomters and depute a responsible person for acceptance of forms inside the showroom and not in a by-lane. Please remember, we are the ones who bring revenue to you and with so much competition we might as well shift to any other service provider.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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